Kissing at the Chili's

Ok, I wouldn't normally reply to one of these letters, but lady... are
you high?

"we had to wait about 20 minutes to get in, which seems excessive"
For a DINNER RUSH on a Friday night?! In a heavily populated area no
less, and at a chain restaurant to boot? If I were in your position, I
would have fell to my knees and thanked the god of dining out.

"This was a restaurant and they should have something simple like
waffles. Yes, he used a four letter word, but had she just brought the
waffle, he would have given her a good tip."
Yes, so if she had brought the item the restaurant did not have, and
could not possibly make, you would have given her a tip? Where exactly
did you go to school again, oh marvelous wonder of a mind?

"I have Master's degree in Art History from Duke"
A master's degree in ART HISTORY? Really?! OMG you must be so smart
and important and wonderful!!!

Haha just kidding. This degree can't even be used as toilet paper
(talk about a useless major unless you're going to become a
professor), so stow the superiority complex, sweetheart.

"My husband told her that it was her job to shut up and serve us. He
makes at least three times what she makes, I'm sure. And he doesn't
even need to hide his tips from the IRS like she does. He told her
that and she walked off."
Yeaaaaaah.... that's how you get spit in your food. Hope you enjoyed
the extra protein :D

"My newphew graduated from UNC in May and he can't find a job... Give
my nephew, who made the dean's list 2 times a job."
Brilliant spelling there, by the way. Nice to see that "Master's in
Art History" paid off. Guess it didn't so much for your nephew... by
the way, dean's list is not a big accomplishment. I earned Dean's List
5 times from my school (one of the best public NY state universities)
without much effort.

Stow the attitude. Be glad you weren't thrown out. Pray the restaurant
keeps those "high school dropouts", who could easily be college
students with more potential than you and your nephew, I'm sure.

For someone who is so well educated, you would think you could figure
out how to use parenthetical commas. Why don't you pull your head out
of your ass and start treating people with a little bit of respect?
You and your family should absolutely not be allowed to return to a
Chili's restaurant anywhere. The vile behavior that you displayed
shouldn't have to be tolerated. You're lucky that your server even
went back to your table at all. If I had to serve you, I would have
simply given you your bill for the drinks and asked that you leave. My
suggestion to you would be to no longer dine out if you are going to
treat people that way. If your husband makes so much money, perhaps
you could save all the restaurants in your area some trouble and hire
a private chef?

In the small restaurant I work at, we got a couple of signs posted
specifically stating that we don't take **** from customers, my
personal favourite being 'If you're miserable, it's a $10 charge for
putting up with you' and 'We got 2 speeds, don't like this one you
sure as **** won't like the other one' (yes, it is asterisked). Most
of the time the manager simply calls people on their jerkishness, but
I'm sure that in your case he would have walked to your table with the
pizza knife (for the uninitiated, it's basically a machette) in one
hand, caressing it with the other, and smiling brightly as he asks
what the problem is.

You, my friend are a apogenous, bovaristic, coprolalial, dasypygal,
excerebrose, facinorous, gnathonic, hircine, ithyphallic, jumentous,
kyphotic, labrose, mephitic, napiform, oligophrenial, papuliferous,
quisquilian, rebarbative, saponaceous, thersitical, unguinous,
ventripotent, wlatsome, xylocephalous, yirning zoophyte.

Ok, so from what I gathered, the waitress did one thing wrong. She
should have gotten your son a menu instead of rudely forcing your
husband and your son to share. I have little siblings, and they do
get annoyed when they are given kids menus and they enjoy ordering off
the adult menu for variety. Also, your son is a growing boy and often
growing boys will eat an adult meal as their body is using that energy
to grow.

However, just because the waitress made a mistake does not give you
the right to insult her all night and be awful people to her our of
spite. Your paycheck means nothing, and her lower income doesn't make
it her job to be treated like a valueless slave that must serve you
under all circumstances. You were quite frankly acting like a bitch
and so was your husband. Your son may have the ignorance to ask for
waffles since he is eleven and he can inquire to see if they are
served there, but if they are not, he cannot have them. If the
restaurant doesn't serve waffles, stop complaining to your server,
because she doesn't 1) develop the menu or 2) cook the food, so in
both respects she is helpless in this situation. She cannot be
expected to run to IHOP for you or to run and buy a waffle=maker and
batter. That is not part of her job description and your paycheck
doesn't entitle you to demand everyone with a lesser paycheck to shut
up and do more than they are able to do for you. That poor woman was
also scolded for not sitting there and taking your unnecessary abuse
after you decided to be all two-faced and kind to her manager. You
brought an evening of hell on a woman who made one mistake at the
beginning of your meal.

Having money and a college degree does not make you smarter than those
that don't have a degree. Some people don't see college as an option
for them, because they have no financial resources and scholarships
are extremely difficult to obtain if you are part of the middle class.
Some people do not want to have the pressure of debt from college
loans and will find other ways of making their living. Some of these
people are smarter than you with your fancy art degree. This is
obviously true because anyone with any sense at all can tell you that
you expected too much and it was utterly stupid for you to demand
waffles. You are also not very brilliant because no restaurant would
give you a refund of $75 dollars if you don't have a receipt, and no
restaurant would want you affiliated with them in any way after you
being so awful and your letter would actually hinder your nephew's
chances of getting the job.

you can be sure all the waitstaff knows you and your family...you
might as well never go to that Chili's again. The service won't be
any better!

And why in the heck would you expect to order waffles at Chili's (for
the kid that was 'offended' by the kid menu)? Good Grief...have you
ever eaten at a Chili's that service breakfast? Catch a clue, lady!
Seriously, they don't open until 11...THAT IS LUNCH TIME (followed
closely by DINNER TIME!!!)

However, I will say "Thank you" for the laugh you provided so many of
us...and, I feel confident in saying, the Chili's people who received
the letter. I bet everyone in the office read it...and laughed until
they wet themselves, which probably resulted in them being able to go
home early!

Here's a free tip...STAY HOME AND FIX DINNER FOR YOUR FAMILY...then
your KID won't be offended at the KID MENU, you won't look so stupid
by ordering breakfast food at a restaurant that doesn't serve it and
the rest of us can enjoy a nice meal without listening to your stupid
bellyaching!

You sound entirely too stuck-up and patronizing to take your family to
Chili's. Next time, take them somewhere that your pretentious
attitude won't cause you to write more letters such as this one about
a restaurant employing regular people.

First,why would your CHILD be offended to recieve a CHILDREN'S menu?
Most places hand them out to CHILDREN 12 and under... unless, given
that you eat 3 or 4 nights a week, your son is so overweight, and his
poor stomach is so stretched out, that a child size portion will not
fill him up.
Second, perhaps you should teach your children [and husband, while
you're at it] the difference between an ethnic dinner restaurant and
IHOP...why on earth ANY restaurant that serves fajitas, nachos,
quesadillas, etc. would serve WAFFLES is beyond me.
Third, why would you expect the waitress to still appear chipper after
being insulted and cursed at? Also, a little tdbit of information for
you: if you piss off your server, chances are you ate some of their
saliva, as they probably spat in your food. Not so comforting, is it,
especially when you think your server is some kind of whore that could
possibly have hepatitis or some other inection.
Finally, why on EARTH would you expect for a refund for your meal if
you don't have the receipt? You'd be lucky to even receive a coupon
for a free appetizer, given the situation/the verbal harassment. As
many others have said, you are lucky you didn't get your pompous rears
kicked out or banned. Not only this, but why would you expect to
receive free meals in that same location? If you weren't satisfied
with the service, why would you even go back? Sounds like a poor
excuse to fatten yourself up at someone else's expense to me. Also,
why would the restaurant hire ANYONE related to you? If sheer idiocy
runs in the family, which I'm suspecting it does, they would more than
likely not put up with the whining about how hard the job is, and
about how everyone else should be doing your nephew's job while he
sits back and de-evolves like every other member of your family.
Some people are just so ungrateful...

You're an idiot and your husband is a chauvinist pig. I'm so glad I
don't have to associate with people like you. Just because you have a
college degree doesn't mean you're any better than everyone else who
decided not to go to college. Ever think it was because of situations
like your nephew's? Who wants to pay off student loans when they can't
find a job with a college degree? I myself am going to college but you
give those seeking higher education a bad, elitist rep. Lower your
unrealistic standards and step into the real world, bitch.

Your son got offended when they handed him a children's menu, then
when he received an adult menu...decided to order waffles. That in an
among itself proves he is obviously not ready for a freaking adult
menu. WHO THE F*** orders waffles from Chilis? Smack your kid next
time, and then yourself.

You are rediculous, why would a restaraunt like chilis serve waffles?
Have you ever seen a breakfast menu there? Tell you your husband and
your quite useless degrees to go home amd eat instead of making others
serve your food 3 or 4 times a week

All I can say is that as SOON as your husband cussed at the waitress
you should have considered yourselves lucky not to be booted from the
restaurant. Most places consider that VERBAL HARASSMENT and it WIll
get you booted if not banned.

Also, Chili's is a Dinner restaurant, meaning they specialize in Lunch
and Dinner. Waffles are not lunch, nor are they dinner. If your kid
wants waffles... take him to IHOP.
I find this letter extremely rude and hateful. And I really hope that
Micheal and Monica were commended for not throwing you all out on your
entitled rears.

This has got to be one of the top 5 funniest letters ever on
PlanetFeedback. There should be an award for that, like honorary PhD.

So what I got from this reply was that the manager and server were
kissing. OKAY, that is a little bad but if you have ever worked in a
restaurant you know stuff like this happens.

The rest that I got out of this is that you are a horrible family and
most likely racist too. It is simple, the restaurant was busy. Servers
get flustered like in every profession. I mean minus anybody with AN
ART DEGREE (Jesus, when did an art degree become the HOLY GRAIL).
First off, your husband was done with his menu, he should know how to
share and that is a valuable tool to teach your children.

Secondly, once he said a curse word that is it. Your server now feels
uncomfortable and angry. Then he says he makes more than the server.
Here is a surprise, I am a server in college, I make roughly $200 on a
10 hour shift. Let me guess your husband makes about 40,000$ a year.
There is a good chance the server matches that if she is full time.

Also, my father one time worked for a second job at Mcdonalds. Just
for some extra money, plus his children were younger and loved the
toys. He worked 2 days a week there. Here is a hard degree, He is a
Metallurgical Engineer. In all honesty, he most likely makes more than
your husband in Per diem a month.

Middle class people that judge people are the worst. Especially when
the wife brags about an art degree. Obviously she does not use it. Art
degrees, if the student is worth anything, are traditionally looked at
as an OUTSIDE THE BOX thinker.. Obviously sharing a menu eluded you
so you failed miserably.

Lastly, demanding for free food and your money back because the
parents could not control the diarrhea from their mouth is absurd. I
hope retardation skips a generation for your childrens sake.

I hope you do not think this is from that restaurant I am in Tennessee
which kills that theory. I attend UTK and am going for a civil
engineer degree. If you are offended or would like to make a witty
comeback to this (which may be impossible with a degree in ART) please
feel free to email me at log1919@gmail.com.

You're cute. Here, let me paraphrase you:

The server treated us a little bit badly so we decided to make a
contest of it. Why should one of us give our son OUR menu after all,
what if we changed our mind on our order? We kept a pissy aura
throughout the day, as if on the verge of snapping at the lack of
waffles. Waffles for Jesus Christ's sake, you don't deprive my good
man of waffles. So finally my husband snapped, made it very clear to
this waitress that he's superior to her. She's getting paid around
minimum wage to serve us, we're practically royalty, she'd better do
it right.

Then I had just about lost it. After my husband told her off, she
actually ditched us. Deciding that minimum wage isn't worth dealing
with us. And her boyfriend was consoling her. That's just despicable.
That whore.

In summary for my trauma I think both that woman and her boyfriend
should be fired. Hire someone smart like me with an art degree. Most
importantly, I think we deserve free meals forever. Otherwise, maybe
I'll take my snobby ass ELSEWHERE.

These inbred fucktards should be killed But in the SOUTH, it is normal
to have offdpring from other family members. Everyone south of the
mason dixon is an inbred fucktard. Why do you think Walmart started in
the south????
Ed

Are you kidding me? You almost had me at the servers "rude behavior".
As a server, I would have dropped the menu off for your son first
thing.

After that, you should have been thrown out. I admire your waitresses
restraint.

1-Ordering off the menu? Would you go to a 7-11 and demand to buy a
carseat? Well, maybe YOU would.

2-Your husband using profanity on the waitress? We are instructed to
walk away. Nobody has to take that, and I would have asked you to
leave.

3-Telling your server to shut up? A big no. Once again showing how
utterly classless you really are.

4- Bragging about your degrees? And Income?


Oh, I definitely would have 86'ed you. If you were lucky I may have
boxed your food and served it to you in to go bags. You have the NERVE
to ask for free food?

I guess you don't learn manners, class or a clue in college. All of
which you were shown.

How do you expect a restaurant that doesnt servce waffles in the first
place to magically make some appear for your son?

Are You kidding Me Honestly waffles WHAT IS WRONG WITH you if its not
on the menu they dont HAVE IT and its Defiantly not the waitresses
fault I would Love To see someone like you wait tables for one night
and deal with people like you WHY IN GOD"S NAME WOULD THEY HAVE
WAFFLES and best is they prob spit in your food and that waitress prob
makes twice as much money as you do and your husband and nephew whos
prob just a janitor at UNC and cleans of the deans list when it gets
post you MY FRIEND are trash

please If you want waffles go to IHOP. Please don't have anymore
children. the gene pool is polluted enough

Oh My This woman needs to go get herself some PROZAC and I am thinking
that she might want to get her ENTITLED children some too. (let's all
hope that the guy she is married to, jumps on the banwagon and self
medicates).

Not much else to say then this lady (and I use that term loosely) and
her family all need to stay home and cook, where they can all have
differnt things and not have to worry about a CHAIN TEX-MEX resturant
not serving breakfast foods!!!

TO BAD YOUR MASTERS DEGREE DID NOT GIVE YOU COMMON SENSE!

Please do us all a favor and get out of the gene pool, we have enough
ingnorace in this world as it is.

P.S. I am not a waiter, I do not work in a resturant. I am a
business owner (not of a food establishment). I just found you so off
the wall and ignorant, I had to post!

If this isn't a joke then the author and her husband are truly
frightening people.

i am a waiter and u are absolutely ridiculous.....people like u are
our worst nightmare....chilis is a barbeque grill, lunch and dinner
restaurant ...... why the hell would u think u can get waffles.....its
like people go out now to pick on the server....i love my job and i
try my hardest to make people happy.....for crappy tips anyway...but i
show up everyday to for sure run into a guest like u to try and ruin
my night......jeez!

If your child wanted waffles, you should probably take him to IHOP,
not Chili's. It's a bit unreasonable to expect that a place like
Chili's should be able to provide you with waffles on demand. As for
the comment of the employees being high school dropouts - I work at
Chili's, I currently hold a BS in Biology/Psychology and am pursuing
my PhD. My co-workers are all high school graduates, with the
majority of them working toward or having already completed their
college educations. If the employees are so ill mannered and
uneducated, why would you want your beloved nephew to work at
Chili's?

If you're expecting good service and respect from the staff and
management, you need to show them civility and respect- insulting your
server will get you nowhere other than into the 'hall of fame' of
immature, nasty customers.

For someone who has a degree from DUKE you sound like a complete
DEGENERATE!!!!! You can't spell or form sentances maybe you should
go back! If your husband makes only 3 times what a waitress does,
than maybe he should get a second job. I heard Chili's is hiring for
bartenders!!!

Oh, one more thing - your husband told the server that her job was to
"shut up and serve him?" Does he say the same thing to you? Maybe
you haven't "served" him in awhile - that's probably why he is so
pissy...

I am so sick of people like you who think that if a server doesn't get
down and lick your boots, they are not giving you good service.
Waffles? At Chili's? Are you really that stupid? Why didn't you
bitch about the fact that they do not serve Mandarin Duck, or Lobster?
It's Chili's, they have a specific menu, if you don't like what's on
it go somewhere else! You are probablly the type who would order
steak at McDonalds! What a dumb stuck up bitch you are!

Your kids should be taken away from you. You are raising them to
believe that people are not equals, and that you can treat whoever you
want like shit just because it pleases you. Thanks for raising a
couple of future assholes that society will have to deal with.

I was a server while I was in college earning my degree in Computer
Science. You have no idea how hard that job is when you have to deal
with assholes like you. If you want to live in a country where there
is a class system, then I suggest you move to India so you can boast
about your supposed superiority to those who make less money than you
- until then shut the fuck up bitch and get a life!

What a fucking bitch! I have a degree from Duke! My husband makes
three times as much as her! BLAH BLAH BLAH BLAH BLAH. You asked for
fucking WAFFLES at a Chili's. How fucking retarded are you and your
husband and your son...apple doesn't fall far from the tree I guess.
Apparently they don't teach common sense at Duke. Waffles require
SPECIAL EQUIPMENT to make, which Chili's DOES NOT have. That is what
your server tried to explain to you but you guys just didn't wanna
hear what she had to say. If I was your server, I would have told you
to go fuck yourself, right in front of your stupid kid. It would have
been worth getting fired to teach your elitist bitch ass a lesson.

Libel is a published or fixed form of defamation of character; a civil
wrong that falsely impugns the reputation or character of a person or
entity, opening the target up to public scorn or ridicule. Libel might
appear in a magazine, book, newspaper, or in a radio or television
broadcast. Signs, billboards or posters can also be mediums for libel.
Online libel, or cyberlibel takes electronic forms such as email,
mailing lists, newsgroups, chat rooms, podcasts, vodcasts and Web
pages. A false charge that is uttered but not published is considered
slander.

In recent years cyberlibel has become an issue. Although many citizens
do not yet realize it, comments made to chat boards, newsgroups and
even mailing lists are all forms of publication. Criticisms of
companies or their goods can be a basis for libel charges if the
poster misrepresents facts or fails to qualify his or her post as
opinion. Businesses recognize the power of the Internet. Word-of-mouth
becomes exponential when comments are posted to a worldwide medium.

I forgot to mention, I am also a waitress and going to college for
Environmental Law.
FYI. The fact that you just posted information about this employee
her name the managers name, the city the chili's is in, and an
accusation about kissing on the net instead of contacting chili's
corporate. You could be sued for slander. Who's the dumb one now?

I am a non partisan reader but you sound like assholes. The fact that
you mentioned many times how much your family makes as opposed to your
waitresses, "high school drop out" was annoying enough but are you so
unhappy as a famiy that you cant share a fucking menu. GET A LIFE

You ma'am are a snobby elitist S.O.B. of the highest order. The fact
that your kid wants "waffles and strawberries" at a CHILI's??? are
you out of your ever loving mind? I would have laughed so hard if i
was this waitress. omg.

Wow. As a server, I am highly offended. I am a bank official, who
graduated high school, with honors, have served in the US Army, and
yet, because I love the atmosphere, and tips are great, I serve on
Sundays at a Cracker Barrell in town. That was incredibly rude of you.
To be mad/upset is one thing, I apologize for your inconvenience, but
to take it to the extreme of requesting free meals everytime you go to
that area, taking time out of your "high class life" to write a letter
and complain, I mean seriously. You're not better than the woman who
sued Mcdonalds because she was burned by coffee. The relations of the
Mgr/Server, are none of your business, period. Your complaint is on
service, not what they were doing behind the scene or anywhere else
for that matter. You should try to be a server, just for one day, and
realize that they go through hell just to make sure that they can pay
their bills on time.

First off, you have no right to judge other people's intelligence.
Just because they work at a chili's does not mean that they are
inferior to you and have to "Shut up and serve us". You are a stuck
up bitch and need to shut up and go somewhere that serves waffles. You
expect too much and need to have a nice slap in the face. Agreed that
the manager should not have been kissing the waitress, but the way
that you and your family acted was despicable and you should fear the
day that anyone in your family ever acts that way toward me. Put your
big girl panties on and get over it.

Your Master's certainly isn't in English, as we can tell by your
letter. Your 11 year old needs an adult menu so he can order waffles
from Chili's? The reason your husband makes three times what the
waitresses make is because he doesn't work in food service. Wait staff
have to put up with an endless stream of folks like yourself that
think that a Master's degree and a good paying job make them the kind
of people wait staff enjoy taking care of.No one's job is to shut up
and serve someone else.

Oh,and Michael and Monica probably aren't high school dropouts but
even if they are, they have jobs and your nephew doesn't. Do you know
why? Because he's just as much of a pompous ass as you are and feels
that entry level jobs are beneath him.

Dora,
You need to take your over educated elitist snobby ass and work as a
waitress and have some rude, obnoxious customer treat you like that
and see how it feels. And if your husband makes so much money, maybe
he can afford to take you to a higher scale of a restaurant.
Buy a cookbook and stay at home.

Tammy
Atlanta, Ga.

Wow! This letter just won't die will it?!

I totally agree with the lady before me! How important do you think
you are? First of all:

1. You went to Chili's on a FRIDAY night in Durham, I live in NC and
have been in Durham many times, they are a very big city, so EXPECT to
wait. It is a part of life, get used to it.

2. If the waitress gave your precious son who from a quick glance may
appear to be a "kid" (because that is what he is, a kid's menu, don't
get upset, just share, really it's not that big of a deal, it is
Friday night and she was probably very busy, if you have ever worked
in her a waitresses shoes which you probably haven't you might
understand what she would have to deal with..Imagine if she got
offened that you didn't know her name! That is how silly this is.

3. CHILI'S does not serve breakfast!!!! No, certain restraunts do
not keep waffle irons on handy, not restraunts who serve lunch and
dinner cuisine. Really common sense should tell you that. I am going
to Burger King and gonna order Lobster, I mean really?

4. Also, I would not want to return to your table either if some
condescending man yelled at me and told me to shut up after he threw
his money in my face. How rude are you? Who says that? No human
being deserves to be treated like a servant, she is a waitress, yes
she is to take your order, but she is still human and deserves to be
treated as such. I wouldn't want to wait on your table either

Pretty much your post is ridiculous and I am bothered that you are
teaching your kids this great example of how to treat other people,
that when they get older since their daddy makes lots of money they
can treat others as awful as you and your husband treated the
waitress...

I hope you get a wake up call and realize life doesn't always cater to
you.

Oh my God! Could you be more ridiculous? The last time I checked,
Chilli's wasn't even open for breakfast so unless they serve Chicken
and Waffles, they obviously woudln't have the supplies to make
waffles. So just go buy a box of Eggo and shut up.

"My husband told her that it was her job to shut up and serve us. He
makes at least three times what she makes, I'm sure. And he doesn't
even need to hide his tips from the IRS like she does."

Second, you and your husband both sound like a couple of major jerks
and if I were waiting on you, I would have dumped your husband's
entree all over him and not even cared if I got fired!

Was this a REAL letter, or a joke to test us?

The only thing I can believe is that the writer has a Master's. S/He
is in that percentage of people who make those of us with degrees look
bad - "Look at all the college graduates who can't write a simple
business letter!!"

(Business letters were first introduced to my classes when we were in
third grade - and it wasn't even at a fancypants school.)

I'm standing by thinking the letter is a fake :)

I just wanted to say- on behalf of the pain in my stomach from
laughing so hard, and my eyes being stuck inside of my eyelids from
rolling so hard...

Bump.

I've missed you Dora. The offer is still open. I can teach the kids
how to make waffles.

I will.

But don't fly here, ok? I'm afraid the airline might piss you off,
your husband would get all huffy and demand to know the stewardess'
education, you might be angry at the film onboard, and someone...
might say a naughty word.

I love runonsentances.

And Dora, too.

this thread is STILL around? stop beating a dead horse!

Remember: Never complain in a restaurant, they might just SPIT in your
food! These people are dopes and are in the5-10% of people who can
never be pleased. WOW! A Master's in Art History, what a blow off
degree. A degree in knife sharpening would be more worthwhile

What do you mean if she had just brought the waffle?!? She told you
they didn't have any batter or waffle iron!

And you also thought it was important to include that your husband
makes three times as much as she does. What a pompous, arrogant woman
attitude. Considering the fact that wait staff only makes between $2-3
an hour, that's really not a compliment for your husband.

I really hope you forgot to mention that you're foreign as you are an
incredible embarrassment to this country.

OK! I'm sick and tired of this letter! This letter is offcially
dead... lol! It passed away on Tuesday, April 5, at 3:24 PM.
Visitation services will be Friday from 6 pm - 8 pm. Funeral services
will be Saturday at 1 pm with burial following services.

"Kissing at the Chili's" will be remember as being a really annoying
letter that some people considered to be fake. We will always remember
Dora, who made us laugh with her outrageous comments.

"Kissing at the Chili's" leaves behind it's writer Dora, who is busy
somewhere else bragging about her education at Duke.

When I was working at a BK, I'd get the occasional idiot who'd try to
order a Big Mac (joking and not joking, how could you not know what
fast food place you're at???). After a few hundred times of hearing
it, the next time someone thought they were a comedian and ordered a
Big Mac, I calmly looked at them and with a straight face, I said
"That'll be $20." When hotshot asked "What for?" I replied, "Well,
it's 3 something for the Big Mac, and the rest is to cover my time and
gas while I jump into my car, drive 2 blocks to the nearest Mickey
D's, buy your Big Mac, and return here to give it to you." Sometimes
I love being a smartaleck.

You're lucky I wasn't the waitress - you would have been wearing your
food!

PS - If you are so smart why can't you use proper grammar in your
letter? I bet your waitress did!!

"Give me money back. Give me free meals in Durham. Fire these high
school dropouts. Give my nephew, who made the dean's list 2 times a
job. Pay him what he's worth."

Give me a break!!!!!!!!!!

You are horrible. And what's sad is that your children are going to
learn these values.

Maybe the hostess was right to bring your 11 year old son the kids
menu. after all he was acting like a little kid by wanting some
freakin waffles. HAHA waffles... at chilis. thats a pretty good idea,
next time i go to Olive Garden i am going to ask for some fried
catfish. or maybe i will go to Red Lobster and order some meatloaf. it
may work... maybe.

on another note, my parents use to always tell me that you show your
true intelligence by the language that you use, cussing at anyone isnt
acceptable i dont care if it is a bum on the street. actually a bun on
the street probably would know better than to order waffles at chilis.
I MEAN, do you know what type of restraunt that is? FYI they serve
southwestern cuisine. hince the name CHILIS.

also, you make fun of the waitress and manager for being such loosers
having to work at chilis because they are high school dropouts, but
you want your nephew to work there? not much faith in ole' nephew, i
mean, he couldn't get a job that would meet your aproval? maybe he
could be the cook at IHOP, then he could make waffles every time
little eleven wanted them. goodness i am full of good ideas.

Are you serious? Lets be smart... Lets just judge everything by your
net worth I see.

I see you were mad and I would be too, however judging people by their
net worth is riddiculous. Oh, and let me guess, have a sticker on your
BMW bumper stating my son made the deans list, and my nose is sky
high?

It's time that Planet Feedback permanently deleted this letter. It's
been on way too long and it's getting ridiculous.

Please make the madness stop!!!!!!!!!!!!!!!

I think that your and your hushands behaviours were unexcusable. I can
see why your son would want waffles, they are yummy after all, but to
just expect a restaurant that doesn't serve breakfast, to just up and
make him some waffles is absurd. If he wanted waffles that badly maybe
you should have gone to Denny's or IHOP. Or better yet, maybe you can
just remind your son, that when in a restaurant, he has to order what
is on the menu and not just what his whim is.
I think you could have handled the situation so much better then you
did, instead of subjecting your kids it.
Self worth has nothing to do with what you make or what you are worth
(money wise). I am horrified to think of how your children are going
to grow up when they see their dad acting like a selfish child, and
cursing at a waitress, when it was your child who caused the problem
in the first place.

You are fucking delusional and entitlement-minded. You are no better
than anyone else,Dora E.

Ok, obviously a joke, but if you want to make the letter sound more
realistic.... First, if you claim to have a master's degree- try to
sound like it. You write like an uneducated hick. Second- if you are
soooooo wealthy, why are you eating at Chili's?

No wonder you got the kind of service you did. I can about imagine
what kind of customers you were. What does your husband consider a
good tip? 10%? And he thinks it's okay to use four letter words with
some poor waitress at Chili's because she can't whip up a waffle for
your brat? Please. He sounds like a real class act.

If your kid wanted waffles, then maybe you should have taken your
family to IHOP. If I had ever pulled that stunt with my parents, I can
assure you, I would have been going hungry that meal.

I have a Master's degree in English, which seems to be irrelevant,
except maybe to you. I know exactly your type: the kind who has some
useless degree, thinks you're better than everyone else, and lives to
be a pain in the ass.

You're extremely lucky if you haven't had someone spit in your food
already. I hope you continue to get the kind of service you deserve.

No matter how many degrees you claim to have - you will always be an
idiot.

Oh god, this is funny. Thanks for the laugh. Being from NC, I love how
the letter eventually turns into a Duke/Chapel Thrill thing.
Strawberry waffles. Wonderful.

This is hilarious. Obviously a joke. Strawberry waffles? Sadly,
having worked in the food industry, and having a sister who waitressed
for 10 years, the rest of the letter seems completely realistic, as
nasty as it is. But the fury over the inability of Chili's to produce
waffles is just too surreal and perfectly horrible to be anything but
someone yanking your chains.

I am enthused at the fact that you would entitle this whole document
"Kissing at Chili's" when it should be called "I went to Chili's
expecting to have everything handed to me and when they did not
fullfill everything that I desired I was upset and wanted to get those
people fired because that is what I feel is best for a company I know
nothing about." I am upset about the fact that you would actually
reduce your nephew, who apparently made the deans list twice, to a
waiter at a chain restaurant, surely he is embarrassed by this. Good
for you.

As much as I wish this post would stay down, I feel I need to share
something.

A young man came into the sushi place where I work two days ago and,
with an expression of stone, asked for strawberry waffles. He looked
completely serious. This lasted for five seconds before we both burst
out laughing.

I have no idea if this guy was a PFB member or just a lurker, but if
he's reading this, I just want to let him know that he made my day.

Duke's favorite student returns to the limelight.

WoW On the deans list and he only worth $4.00 an hour. Sounds like
your mad cause you wasted your money on college

Haha. Thanks for the laugh.

People, this letter is obviously a joke.

Yes, had the waitress just magically snapped her fingers and made the
proper waffle-preparation equipment appear from thin air, then she
would have gotten a good tip! You are unbelievable. I can't believe
it needs explaining to grown people that waitstaff has no control over
the menu. You would think someone with a college education would
understand that.

I too carry a four-year university degree, in ART. I'm nowhere near
the snob you are. I actually work in customer service so I can have
easy health-care benefits while I have enough free time to focus on my
art and selling it. Don't assume people who work in service are
"drop-outs". Stop living in a sheltered bubble and experience life
once in a while. Get to know people before you make rude
assumptions.

You people are exactly what's wrong with the world today. Nobody
gives a damn how much money your husband makes, he's still a rude,
dispicable excuse for a human being. And you're a moron. I feel
sorry for you people, judging people's worth on the amount of money
they make. I see no reason why your son couldn't take a look at your
husband's menu after he was done with it...sounds to me like you just
want your server to jump and fulfill your every unreasonable whim,
like a good little slave, and take your and your idiotic family's
unconditional, unquestioned and unwarranted abuse just because you
obviously have some self worth issues. Since your husband makes
"three times" the salary of a waitress (and let me take the the
opportunity to say LOLZ to that), perhaps he should buy you a soul.
Shame, shame, shame on you. I hope they hocked in your food something
fierce, dudes...big gobby ones, too. Please stop breathing my air.
Thank you.

There is one legitimate complaint in all your ranting: that the server
didn't bring you an extra adult menu for your son.

I suppose it probably wasn't appropriate for the manager and the
waitress to be kissing in the restaurant, but I'm with other
commenters--he was probably just trying to calm her down and reassure
her after the way you behaved. Also, they were in the drink station,
not in the middle of the restaurant.

I know plenty of high school dropouts with better manners than you.
You allow your husband to cuss at and abuse a server in front of your
children? You expect a lunch/dinner restaurant with a set menu to just
magically whip up an item that isn't on the menu, with no evidence
that they even have the necessary supplies? You brag about a degree in
Art History and think that makes you better than someone working at a
restaurant to earn a living, and possibly earn their degree? You
accuse workers who earn less than minimum wage and are entitled to
tips to support their income of tax fraud? And you brag that your
husband makes ~$7 an hour (3 times 2.16ish)? You deserve all the rude
treatment you get.

I'm still sincerely hoping that this is a joke, because otherwise, it
hurts my poor customer service representative brain. :(

Sooo - basically,

You expect to be able to order somehting that the RESTAURANT DOES NOT
OFFER,

use rude language,

and then are surprised that the waitress leaves you?



*stares*

This is too insane to even be called 'rude', really.



*If it is not on a restaurants menu, you do not get to order it at
that restaurant*

How difficult a concept is that?

Even if you did get to order things that do not exist at that
restaurant (ie. not on the menu)
And YES, if it requires special ingrediants AND a spcial cooking
tool,
yes, it is too hard!

Do you expect all restaurants to carry the makings of all dishes all
the time, just so people like you can order thingseven for dishes they
do not serve?

Seriously, maybe you should go to a vegetarian restaurant next time
and come back here to bitch that youcouldn't get a steak!

Oh, and Dora - one more thing..... I'm sure because you are an "Art
Major" - you are much much smarter and have more "couth" than a lowly
server. Get off your high horse lady. I applaude servers all over
the world for having to deal with idiots like you and your family.
From someone that had to work 3 jobs, how do you know that your server
wasn't working her way thru college by being a server? I give them a
hell of a lot of credit - by the way, maybe you should have taken a
cooking class instead of Art - try eating at home if you want some
goddamn waffles

Hey Lady, you and your husband are every server's nightmare. Where do
you get off saying your server hides her tips from the IRS? Oh I
know, you think they because they are "servers" they are beneath you
and your snobby, stuck up family? And I agree with the 1st poster -
Chili's is not a breakfast place - if your kids wants waffles - take
em to perkins

Talk about entitlement issues

Excuse me, but Chili is not a breakfast restaurant. If you think they
are, try going there in the morning, lady, you will find them closed.
They do not serve waffles or breakfast. Your attitude towards the wait
staff is in need of some attention. Do you really expect Chili to give
you your money back or free food because the manager and the waitress
was kissing? They might have been husband and wife and he was
reassuring his wife that the problem lies with you lady. Actually, it
does the problem lies with you and you need to grow the hell up and
realize that you made a mistake by asking for waffles at a restaurant
that doesn't serve them by just looking at the menu that they gave you
and then you got all pissy when they didn't have any for your boy who
decided to have something more dinner like. Who in the world would
give their son a waffle at dinner? Waffles are for breakfast not
dinner, lady. And asking them to hire your nephew? That is plain rude.
Have him apply not go about it this way, you silly bint. And pushing
your degrees on them, what does that have to do with the service that
you got? Nothing! You are trying to get free food from these people
and I hope they refuse to do so.

This is a joke, right? It has to be, you people are too disgusting to
be for real.

For the crazy bee-itch complaining about the "Kissing at the Chili's".
I've never been a waitress in my life---but you and your bratty kids
have gone too far. You know good and well---if your family is so
educated---that chili's do not serve no damn waffles---when have they
ever---you should have took him to IHOP or Dennys. I can't stand
people like you who take advantage of innocent people simply trying to
make a living and all you do is try to bully them. If you're so damn
rich and special hire your ass a at home chief and let your bratty ass
kids boss them so you can pay them and tips them and file THAT to the
IRS. stupid ass---or learn how to cook bee-itch!!!

"We eat out 3 or 4 nights a week"'

how fat are you?!

I gotta say, my favorite repley to this article is this,

"Damn that waitress to hell, HOW COULD SHE NOT HAVE A WAFFLE IRON???
Your husband must be a great guy... Letting your son use his menu and
all. Oh wait... That's not what happened. Does your husband always
tell people to shut up and serve him... He does make all that money,
maybe he should buy some slaves."

That lady is a moron

you are really stupid!

"Hire my nephew..."

Shut the hell up you idiot!

you are a stupid stupid woman...you should learn how how to treat
people with a little respect..Chili's is a lunch and dinner
resturant...if you wanted breakfast go to fucking dennys, you
moron...and i'm guessing there was a few special ingredients in your
order..also only arrogant fools name drop their education and
salary...obviously Duke tought you nothing about social skills or
manners. Furthermore if you are eating out three of four times a week
you are doing a fine job as housewife and mother or are people of
great education above cooking for thier loved ones. all and all it
seems as though you are only a bored housewife trying to get something
for nothing, yet another fine example for your kids.I have all ready
wasted to much time on a person like you....

from servers around the world

My 11 year old didn't find anything he wanted on the menu, so he
asked if they could make him a waffle with strawberries. He likes
those. The waitress said no, they did not have waffles. My husband
asked why not. The waitress said that they didn't have any batter or
any waffle irons. My husband, as you would think, was mad. This was a
restaurant and they should have something simple like waffles.

OH NOSE NO WAFFLE IRONS?!? please. it's a LUNCH/DINNER restaurant, not
denny's. they don't serve whatever whenever. you should go there if
that's what you want.

The problem came when the waitress was sent back to our table with
the food. She said she's been warned and it was all our fault. My
husband told her that it was her job to shut up and serve us. He makes
at least three times what she makes, I'm sure. And he doesn't even
need to hide his tips from the IRS like she does. He told her that and
she walked off.

and you say SHE was rude? again, please. if you made less than minimum
wage with crap tips i'm POSITIVE you would be the EXACT.SAME.WAY.

This was totally unacceptable. We eat out 3 or 4 nights a week. I
have a Master's degree in Art History from Duke, which was why we were
in Durham, and I'm pretty sure that Michael and that Monica are high
school dropouts.

solution: learn how to cook and eat IN. surely someone like you with
your master's degree in art history would know how to cook, right?
that way you will only have yourself to complain to when your kids
want waffles and you don't feel like making them, or your husband is
angry because you screwed up his steak.

You should fire Michael and Monica or whatever her name is. Hire
some smarter people. My newphew graduated from UNC in May and he can't
find a job. Maybe you can hire him?

uh, nope. he can go through the process like everyone else.


Give me money back. Give me free meals in Durham. Fire these high
school dropouts. Give my nephew, who made the dean's list 2 times a
job. Pay him what he's worth.

fine. no. possibly. and again, no.

Why is Dora back?

"My husband, as you would think, was mad. This was a restaurant and
they should have something simple like waffles."

You really are something, you know that?

ATTENTION, LADY.
YOU ARE NOT THE CENTER OF THE UNIVERSE. Why don't you try going to
*real* restaurants more often and stop loitering at the local IHOP? In
case you're wondering, not all restaurants have waffles. They are not
"simple" or "easy" for that matter. And Life is Not McDonalds. You can
*not* always have it your way.

I don't care about your degrees, or your husbands' degrees. Your
husband was unaccountably rude by telling the girl that he made three
times what she made. He probably makes TEN times what she makes, but
that's not the point. Please make the world a little better and stay
home. I'm sure the servers at the restaurants you patron will be
thankful, and you might finally realize how much work goes into taking
care of your arrogant butt at dinner.

Wow, you and your husband are a couple of class A scumbags. I expect
servers have spit or worse in your food before. You should be nice to
your waitstaff. They have access to the food that will be going into
your mouth. The fact that you don't realize that indicates to me that
they give out postgraduate degrees to morons. Hope you enjoy your
hepatitis.

I came across this letter in attempt to find something else. I am a
waitress at Chili's in Mississippi so the title caught my attention.
I have to say that I agree with some of your statements, however, some
are inappropriate. Your son who wanted a menu should've been given an
adult menu upon the first request, I agree. As for your youngest son
who couldn't find anything on the menu and wanted waffles...well
Chili's is not the Waffle House. It is Chili's policy to please the
customer, as most restaurants do, but if the place where you are
dining does not have something on the menu it probably means that they
do not have the ability to make anything else. Your waitress
shouldn't have been rude to you, and the manager/waitress relationship
that you witnessed was definitely inappropriate. However, not
everyone that works in a restaurant is a high school drop-out. I am a
college student earning a BA degree and I work at Chili's, along with
many others in my same situation. Servers only make $2.13 / hour, and
most of the time they don't even see that money, only the tips that
they make. Your husband may make 3x that, and not cheat on his taxes,
but that doesn't mean that all Chili's employees do. Just keep in
mind that servers are waiting on YOU, catering to YOU, and running
their ass off while waiting on others besides YOU. Cut them some
slack. If you have a terrible dining experience and you cannot get a
response out of the manager on duty, contact Corporate Headquarters.

YOU ARE THE DEFINITION OF AN IDIOT! I also work at Chilis currently.
yes, the server should have brought you a menu.. that was true. The
reason she couldn't give you a waffle is because there is no such
thing at chili's you idiot. If there was, it would be on the menu.
And why on earth would your idiotic husband be upset with the server
about that. She doesn't make the menu. And as far as the "the are
probably high school drop outs.." I will have you know that I, along
with the majority of my co-workers are college students and WILL be
successful in life. And unlike you, we will be respectful of people
that are making their way through life and not complain about things
that are out of their control. You disgust me.

I would just like to say that I use to work at the Chili's at
North Winston, but I had to go on leave, because I am attending UNCC,
majoring in Biology, Pre-Med and minoring in Chemistry and Spanish. I
would like to say that yes the waitress was a bit unreasonable. She
should have brought the adualt menu and shouldn't have walked away and
been kissing the manager. If they were involoved than one or the other
should have been moved.
But what I do want to say is that as far as the waffle thing,
Chilis dont serve breakfast and they have nothing to make waffles
with, so I think you and your son should have pick something off of
the menu. We will revise it for you as much as we can, but we can't up
and make a waffle.
The next thing I would like to say is that people that was born
with a silver spoon don't have the pleasure to work in a restuarant
and put up with innorant people like you sound like. Working at
Chili's made me a better person because I learned how to tolerate
people like you! You should have been compensated for your bill, but
as far as eating free whenever you are in Durham, come on get real!
LIke i have stated before, school history, just because people choose
to work at Chilis, don't mean we are highschool dropouts, in fact many
of my fellow co-workers are College students!
And for you to have your Master's Degree in whatever, you should
be smarter, than to belittle others. Personally you are the ignorant
and stupid one! People like you are the reason why there is so much
discrimation in this World! By the way, you are more than likely about
thirty something years old WHITE woman and you have a Twenty year old
AFRICAN AMERICAN WOMAN schooling you on life! GROW UP!!!

Sorry - I misspelled Louvre in my earlier post. I was going to see if
you were going to catch it, but...

People like you are the reason there's so much hate in the world.
Wake up to the 21st century. The class system fell out of favor long
ago. Assuming you are superior to ANYONE because you have an art
degree is simply rediculous. I passed up art on the collegiate level
(after recieving many scholarships to pursue it) for a reason - it's a
fluff degree. Although, I will have to say it's fitting. The only
thing more elitist than you is art history. Admit it - it's more
about who you were as opposed to what you did. Ever been to the
Lourve? The attractions are a dissappointment - the real show is in
storage. Anyway...(I'm going off on a tangent to prove a point to an
elitist - priceless). Don't think for a minute that you are superior
to the average restaurant worker because I've won national awards in
YOUR field and I'm a restaurantuer. Also - does your husband
regularly try to prove his worth with his paycheck? I don't even want
to think what he's over-compensating for. And how about that kiss?
If I had an overbearing, rediculously rude customer chasing me around
the restaurant (and to the service station which is completely
innappropriate) I may need some comforting as well - even if I'm
"nasty". Bottom line - I kick people like you out of MY restaurant -
and I cater to many affluent and famous people. Who are you, again?

I hate patronized Chili's before, waited on a GAME DAY Sunday for a
table, 45 minutes. My choice to stay and wait. I have ordered "off"
the menu because my sister was a Chili's worker, so I knew what to
order to get what I wanted.
I am in the Customer Service business myself, I higher Call Centers
for MAJOR Companies to deal with their inhouse CS. Now, it sucks that
Chili's can't outsource their CS to my company because I'd have any
one of my 30,000 reps tell you how it is.
You are not special, you and your family are the reason why
chefs/cooks, servers, and so on, SPIT IN YOUR FOOD. If you feel you
are better than the waitress, EAT AT HOME. If you are out of town,
PACK A LUNCH!
You have just taught your children to be morons and to think they are
superior to anyone else.
And for you, a college graduate, to ASSUME that the MANAGER or even
the WAITRESS are highschool dropouts, out of line.
Chili's shouldn't refund anything to you. They should ban you from
eating at a Chili's in Durham.
You disgust me.
My children will always know to expect good service but never demand
it. They will never see me behave in a way that I will have to
defend, possibly in a court of law!
You should apologize to your children for acting that way in front of
them.
The words escape me to tell you how disappointing it was to read
that. Thank you for letting me know that I am better, at least, a
better human than you or your husband!

I have read your letter again and again and it just deeply saddens me
that people like you exist in this world. You are the reason our
country is going to crap because you think you deserve everything.

Waiting 20 minutes on a FRIDAY night to be seated is not the longest
time I have ever heard, in fact it's pretty standard with most chain
restaurants.

I will say that the waitress was wrong for not bringing you another
adult menu. However, where you went wrong was the reaction to the news
that Chili's does not serve waffles. While it is perfectly fine to
request waffles, upon learning that this particular establishment does
not serve this item, you should have told your son that he would have
to choose again or you would need to go to a different restaurant.

Your husband's (and consequently your) reactions was totally uncalled
for. Even if the server was rude, which is wrong, you should have just
left the restaurant and told them that you would never be back and
written your letter.

Swearing at a service person is never a right solution nor is it smart
since those people can do ANYTHING to your food they want to from that
point on.

Your child is the only one who had the smarts at that table to ask for
something different than waffles when your husband blew up. Why is
this? Your son was Embarrassed of you. Yes, you are an embarrassment
to your child!

To react that way to the notion that a particular restaurant does not
serve waffles is indicative of a deep psychological problem or anger
management issues. Please do not think that this is a stretch. If he
gets mad over waffle batter, I would hate to live with him! I wonder
what life is like at home for you? Does he yell at you if you don't
put the cap back on the toothpaste correctly?

You make remarks about the waitress and the manager being high school
drop outs and that she hides her money from the IRS? You have no right
making those assumptions. I don't care if you went to Duke and have a
master's in art history. You could be the daughter of God himself and
your opinion is not weighed even heavier. If your entire self esteem
is based entirely upon where you went to college and that gives you
"bragging" rights and entitlements...you need help as does your
husband. You need help with your self esteem because you can't just be
a nice person, but use your education to say, "I'm better than they
are." Perhaps you both should see a psychologist and treat your two
separate (though I suspect related) issues.

You will have a hard time getting back $75 if you do not have a
receipt? How does one pay $75 for 3 adult meals and a child's meal?
Did you buy a lot of drinks (going back to your husband's issues)? You
will most likely get a gift card and an apology. You will NEVER get
free meals in Durham every time you visit. You are not that important
(though you think you are) and I truly hope your nephew, who you
nicely tell us made the dean's list twice (so did Ted Bundy and see
where he ended up), wants to do something with his important education
because I fear you would look down on him if he decided food
management was a career he wants to pursue.

In closing, please apologize to your children and to yourselves for
embarrassing yourselves in front of a restaurant and please consider
getting help for your husband's anger management issues.

I hope some day you realize how ridiculous you are. I especially like
how you mentioned your husband doesn't hide his tips from IRS like
she does...Do you know servers in my state make $2.33 an hour and have
to claim at least 10%-15% of their sales regardless of the tips they
actually earn? You couldn't pay me a million dollars to deal with
people like you. Keep teaching your son he can make
ridiculous requests and treat people with disrespect and see where
that gets him.

You are the people that get spit and other "uncharged" items in your
food. The 11 year old had sense enough to know that Chili's doesn't
make waffles - as did your educated husband. You might be surprised
since you only have an art degree.

LEARN TO COOK!!!!!!!


What are you possibly going to do with your Art history degree that
you have to announce it to everybody?

GROW UP!!!!!

A friend of mine sent this to me, knowing I'd get a good laugh out of
it. She was right. But I also saw how this letter hit a nerve with
so many, and how justified the writer feels in her complaint, so of
course I had to add my humble two cents, sorry ahead of time for
fanning the fire.

I am a server and corporate trainer with Chili's, in NC, the reason my
friend thought I could relate to this. As many have said, these
letters are not uncommon, with a chain restaurant they are almost
daily. There is a company website that is devoted to feedback, so
anyone can comment on their recent visit. Most of the feedback we get
is regrettably akin to this letter, if you had a pleasant time why
bother to write in? Dora's response from home office is also valid.
I shouldn't give away our secrets, but those letters are pretty
standard. Our policy is, and it's good business, that any complaint
is valid, we only become more successful by happy, returning business.
You can get a burger anywhere, your experience at Chili's is what
brings you back. That, and the southwestern eggrolls.

I do not mean to trivialize her complaints. I am embarassed that you
did not have a good experience, it was significant enough to cause you
to take the time to write in. You deserved good service, that's our
job. But the contention in your letter is not only that you did not
have a satisfactory experience, you also throw personal insults at the
server, manager, and the company.

The service industry is tricky. What one table may find polite and
professional, another finds aloof and cold. Every table is a
performance, or an interview, trying to impress your guests,
accomodate their needs before they ask, and cross your fingers the
food comes out timely, hot, and exactly what they wanted. You don't
always win, every position in a restaurant is so intertwined that if
the dishwasher walks out it could ruin your entire night. I'm not
complaining, I chose this job. I chose to work here with my college
degree (from UNC, Duke's neighbor and rival) after I decided a desk
job wasn't right for me. I made twice as much in half the time
waiting tables. How could I not accept all this glamour?

You did not deserve rude service. You cite your education, your
husband his income as reasons to not be treated in such a manner. You
should not have been treated rudely because you are a customer and,
more importantly, a human being and for no other reason. By this same
rule, I urge you to not assume that just because we wait tables we are
drop-outs, failures, marionettes to run and fetch at your command.

You say you used to work in restaurants, please don't forget what it's
like to be condescended to and snapped at and only be able to smile
and dream about all you would say to them if you could. I work with
PhD candidates, Master's graduates, working moms, and some of the most
colorful, kindest people I've ever known. We're out to earn an honest
living. I promise you we're honest. We are required to report our
tips, in fact, they pretty much do it for us. It's a computer, you
can't cheat, it knows what you made. And even if that wasn't the case
we deserve the same courtesy we give you as guests at our business,
not low brow accusations of tax evasion.

As for the waffles, (you knew I'd get there), you're right that your
server should have been more patient with your request. I am sorry
she did not handle it as well as she could have. I have worked for
Chili's for five years, and I've been asked for many things, but
surprisingly never waffles...Maybe she was dismissing because she knew
there really was no way to make waffles, instead of bs-ing and coming
back with the same answer. We do not have raw eggs, they come us
already boiled. We have milk, but our flour is already mixed with
spices usually. Even if we could have had the ingredients, an
industrial kitchen is "zoned" to avoid cross-contamination. You can
only cook certain things in certain places to avoid mixing your raw
meat and your fresh veggies for example. To make pancakes (for lack
of waffle iron) we would have to shut down one part of the flat top,
clean it thoroughly, cook pancakes, clean it again. All assuming we
could adjust the temperature for pancakes, most of what we make cooks
at higher temperatures (burgers, quesaadillas, etc.) For a chain
restaurant that mass produces food, this is quite the ordeal to
perform on a Friday night. As servers we are trained not to make
excuses to our guests, just apologize and rectify. I thought that if
you had a very clear explanation of why your request was so difficult
you would understand enough to extend a little grace and patience to a
busy restaurant.

Instead you demanded and complained when not accomodated. As a guest
at my table, I depend on you for my livelihood, and will do what I can
to satisfy you. As you have pointed out, I am low on the totem pole,
I cannot change our menus or policies, hurling insults cannot change
that.

Twenty minutes is a long time when you're hungry, I know, and to
suggest expanding or moving to make more room so no one has to wait
seems rational. Keep in mind that Chili's opens over 100 restaurants
a year so that there will be Chili's on every corner soon enough.
There are 2 in Durham and 7 more in the Raleigh-Durham area. There
was a time when the Durham location you went to would be on over an
hour wait just a few years ago. Friday and Saturday nights are our
busiest, usually the only time there is a wait now.

Next time you are dining out, all I ask is for you to think about your
server as another person, just like you, struggling to make a living
in a thankless industry. Extend the courtesy they give to you, I know
we're not all good at what we do. Those of us who are trying our best
just want the same respect we give you, not to be blamed for all those
horrible waiters out there who did you wrong or your bad day at work
or the fight you had with your mom. We're there to get you in and out
and back to work, or to entertain your hungry kids (and sweep up
afterwards to save you the trouble), to celebrate a birthday with you
and your twenty friends, or to be attentive and invisible on a good
first date. All for an arbitrary tip, never knowing how generous it
may be. We are also human, we forget, we're working long hours, we're
juggling school, family, work, just like you. Remember we are not so
different, and I will wait on you anytime.

You think a masters in art history makes you better then that poor
waitress who had to take you husbands %*$@ ! I have a masters and
still find myself humble enough to treat people with respect. I'm
sorry they did'nt teach you grammer when you got that masters!
They cant make waffles because they dont sell waffles.

I am surprised anyone would have the gull to say to that waitress what
your husband told her. Haven't you ever heard not to piss off people
who handle your food? I have friends that worked in a restaurant as a
server while going to college of course, so they are also well
educated, who say they have added some "special" ingredients of their
own food for customers like you. I have eaten at Chili's on many
occasions and last I checked, it is not a breakfast place nor a waffle
house. Why would anyone, espeicially with the intelligence you claim
to have, ASSUME there would be waffles at a places that has Baby Back
ribs? It's not the IHOP. It was uncalled for for your husband to get
upset when the waitress told you they don't have waffles. It's like
getting made because you wanted to eat Pizza at a steak house. You
want free meals, for what, being rude yourself? If a menu wasn't
brought right away, wouldn't it be simpler to just have your son look
at your husbands or even yours? It would be a little frustrating not
getting it after asking for it, but just share, you are a family and
last I checked, they don't sit you accross the room. And to ASSUME
those people are high school drop outs, what does that make of you.
Like they say, when you ASSUME something, well if you are as educated
as you say you are, you finish the rest. Most Servers are putting
themselves thru college. Be nicer to your servers, they are the last
ones to touch your food before you get them. Its sad, but its true.

My friends think I'm a total whacko now because 1 asked me if I wanted
to go to get Waffles or Chilis the other day.

How can I explain to them why I almost fell down laughing because I
thought she asked "Waffles at Chilis?"

(We were at a place where a waffle place is by a chilis and the waffle
place was yummy)

your face will be posted on the front door of every restaurant in the
United States in a red circle with a slash going through it...

People like you should be banned from society. Plain and simple.
Also I think that Monica should get a raise for putting up with you.
You and your husband are just terrible people.

I am in total agreement with the comment stating that you should
request a refund on your "COLLEGE DEGREE"...obviously, English and
writing were not your strong subjects.

Truly, your service was not up to par...not arguing that point...but
your DEMANDS are quite unreasonable...be thankful that they were not
trying to kiss you.

You were dining at CHILI's, not an exclusive restaurant in Paris.
While everyone deserves good service...what does it matter that your
husband makes 4x more money than the waitress? Sounds to me like the
evening began with an attitude from the patrons as well as the wait
staff.

Let it be known, I make GOOD MONEY as well...but I have realistic
expectations. There is a distinct difference in customer service at
Nordstrom's and K-Mart...you get what you pay for.

Free meals everytime you are in the area...that is totally
unrealistic.

There are far worse things going on in the world...two employees
stealing a kiss, is not one of them.

Happy 2007!

This is the most awesome complaint letter EVER.

Waffles. Comic GENIUS!

Ok IF this is a real complaint letter:

1. Get your money back on that degree.

2. Clearly you are used to eating at places like the Waffle house. If
you want waffles, next time I suggest you head on over there.

3. Your husband cursed the waitress, then proceeded to tell her how
much money he makes and calls her cheat? WHY do I hear duelling banjos
when I am reading this letter.

ps any place that is not the Waffle House, that isn't in the middle of
nowhere, is going to have at least a 20 minute wait on a Friday night
at 7:30.

"The waitress said no, they did not have waffles. My husband asked why
not. The waitress said that they didn't have any batter or any waffle
irons. My husband, as you would think, was mad. This was a restaurant
and they should have something simple like waffles. Yes, he used a
four letter word, but had she just brought the waffle, he would have
given her a good tip."

--If she said they don't have batter or waffle irons, how is she
supposed to bring you waffles? I hate people like you.

"My husband told her that it was her job to shut up and serve us. He
makes at least three times what she makes, I'm sure. And he doesn't
even need to hide his tips from the IRS like she does. He told her
that and she walked off."

--Your husband sounds like the biggest asshole on earth.
--"Hide his tips"-is your husband a waiter somewhere?

"I have a Master's degree in Art History from Duke, which was why we
were in Durham, and I'm pretty sure that Michael and that Monica are
high school dropouts."

--You have a master's? Whatever. Oh, and just because someone works
in a restaurant does not mean they are high school dropouts. Way to
stereotype, loser.

"We should also get free meals whenever we're in Durham."

--Greedy, much?

"Hire some smarter people. My nephew graduated from UNC in May and he
can't find a job. Maybe you can hire him? Give my nephew, who made
the dean's list 2 times a job. Pay him what he's worth."

--Smarter people, huh? Why don't they just hire you, too? You have a
master's degree. Apparently people working at Chili's need to have a
college education and be on the Dean's List.

WOW! For having a Master's degree, I am suprised to see so many
spelling and grammatical errors! Coming from myself, a lowly high
school drop out, I am sure you don't really care about my opinion.
After all I'm probably just some rude waiter or something... That's
what high school dropouts do! Or maybe I just finished three years in
the military, working on a degree myself, and planning on becoming a
police officer. You never know with those crazy dropouts.

Damn that waitress to hell, HOW COULD SHE NOT HAVE A WAFFLE IRON???
Your husband must be a great guy... Letting your son use his menu and
all. Oh wait... That's not what happened. Does your husband always
tell people to shut up and serve him... He does make all that money,
maybe he should buy some slaves. I'm sure with the way you present
yourself here, all high and mighty and such, that you couldn't have
been slightly rude to these obvious high school dropout employees. I'm
sure something you did triggered Monica(or whatever)s attitude... No,
you are too good for that.

I have one thing that's bugging me... Why would someone who made deans
list and blah, blah, blah, want to work at chili's? I mean... I find
jobs and I'm a... HIGH SCHOOL DROPOUT...

Ha ha ha ha, my favorite line is "He makes at least three times what
she makes, I'm sure". I believe another poster said she made $2.35 an
hour waiting tables. You and your husband must be so proud that he
makes $7.05 an hour!

Dear Ms. Edwards:

Thank you so much for the most ludicrous complaint I have ever read.
Your satirical attempted imitation of a human being was outstanding.

While I wasn't born in North Carolina, I have lived here many years. I
have never met anyone as rude as you who claimed to have any kind of
connection -- let alone a degree -- from Duke.

Actually, I've never met anyone who acted as you say you and your
family did. My best guess is that this is a made-up letter from
someone who wants to scam some money and food from Chili's.

If you are real, please arrange to immediately place your children in
foster care or have them adopted by genuine human beings. They deserve
far better than you and your spouse as role models.

I was shocked when you indicated you have a Masters. Impossible. You
sound like the high school drop out you claim the waitress and manager
are.

If you and your family are this picky you should hire someone to cook
for you at your house.

This is asinine.

...keeps going and going and going...

OH MY GOD!!! I can't believe what i'm reading here. Are you insane????
I have been a waitress at many different restaurants from Maine to
Massachusetts. I have run into some winners, but Lady you take the
cake on this one.
I have dealt w/rude customers and children that dont behave because
there parents dont know how to teach them manners. You & your husband
shouldn't have children and you shouldn't be allowed out in any public
restaurant. Stay home and eat. Do us all a favor and stay away.
How dare you swear at a waitress or anyone thats WAITING on you. Do
you know how much a waitress makes hourly? On the average? $2.35 hr.
We all work our butts off to make our tips. We dont hide it from the
IRS...we barely survive and alot of us work as waitresses and waiters
to pay for SCHOOL.
I would love to see you and your husband work 1 week at a restaurant.
You wouldn't survive an hour.
As for your ticket??? Pay it and go back to give the waitress her tip
you cheap thing. You probably took money out her weekly food bill or
her rent. People like you dont deserve to be waited on. You took a
table away from her that she could've made some real money from nice
people.
Shame on your entire family. What would make you think you could even
get a waffle at night??? Hello that why it's called dinner...not
breakfast...Dinner..key word there...And you both have degrees? Oh
please..throw them in the trash and start over. Because whoever gave
them to you must have been at Chilis the night before drinking
Margaritas. They were still drunk...Thats it!
Also...why dont you try teaching your children some manners too.
Because if they see you talking to people like you and your husband
do, they'll be worse. God help us all.
You and your family are spoiled brats that have no right to be out in
public. Do us all a favor and stay home.
As for your complaint...you have none! Pay the tip and keep your mouth
shut.
I also doubt they were kissing...and if they were..so what! Sounds
like your jealous

Dora Endwards, you may be book smart, but unfortunately you have no
common sense or manners, and neither does your husband. Grow up.

A waffle at Chili's?! Did you go to McDonalds after that and order a
Whopper?! First of all, you assumed, which as you know, makes an ass
out of "u" and me. Secondly, why do you feel the need to metion that
you have a college degree? Why does it matter? Wow! You graduated from
Duke! What does have to do with going to Chili's?! Also, your husband
using that "four-letter word" is where your nonsense complaint comes
to a hault. Its okay to disagree with a restaurant and have an
intelligent disagreement, but cursing like that just shows ignorance.


Also, not all successful people graduated from college. Ever heard of
Bill Gates?

Another great reason not to go to Duke for an education.

Is this a real complaint or am I imagining things I can't understand
why you were angry because the place did not sell waffles. For a
person with a masters you have no reasoning skills. Just because it is
a resturant does not mean that they make everything that is just
idiotic. You wouldn't go into a Mexican resturant demanding french
food would you? I would hope not I would hope that you would have
figured out that most resturants are specialized which means they only
make one genre of food, so therefore you cannot just order what ever
you want, hence why they have the MENUS. But for me the real complaint
from me is why would you treat another human being in that fashion.
Perhaps she was a rude and inconsiderate person but she is still a
human and deserves respect. I am sure that you would expect to be
treated the same by others. Why did you stay if you thought that your
treatment there was so bad, you should have politley asked for your
ticket of what you had consumed and left with out another word. Now
you think that they should fire two people and give you free food for
life. That is absolutly absurd you do not deserve special treatment
you are not a special person, it is ridiculous that you would ask for
such a thing.

Jeez..........can't this letter go away! It's been on here forever.
Now by replying, I'm only making it worse. The sad thing is that I
believe the letter writer is a regular on this site, and has eluded to
this letter in yet another complaint letter that she wrote. Her
communication skills improved just slightly. Her millionaire $16.00
an hour husband must have hired her a personal assistant to help out
in that department. Probably makes waffles too! At the very least, I
hope she got a waffle maker for Christmas!

Are you kidding? You're complaining that your kid couldn't get a
waffle at Chili's? That's as absurd as me going into Home Depot for
make-up. And who cares how much money your husband makes? Are you
implying that someone who makes more money should be treated better
than someone who makes less? It sounds to me that your husband was
treating this poor girl like a piece of garbage and that is why she
treated you as such. Also, no one really cares what kind of degree you
have or where you got it from. Your writing skills do not imply that
you are very intelligent and once again, what difference does it make?
Should I bring my degrees with me when I go out to eat to receive
better service? Maybe my W2's so they know how much I make and can
base their service upon that? Your request for unlimited free meals
are absurd. Besides, someone as rich and educated as yourself wouldn't
need free meals, right?

Okay, first off...if you have a Master's your letter was not well
written..and two..you should know that Chili's is NOT IHOP or Waffle
House. Why the hell should you get a waffle for your stupid kid?
Geez, lady. This is one of the myriad of reasons why service has
gotten so bad--because people like you who think you are in a place
which has 587 items on the menu when it only has about 45-50. I've
been a host and I have stories about whiny, pampered customers I could
tell for DAYS. And I was just the friggin' host! Granted, Chili's is
not that keen on service--my friend and I go there because we like
some of the appetizers--so service is hit or miss. Stay home next
time. Sounds like nothing makes her happy..and if her hubby has to
talk about how he makes more $ than the server..well, duh, dumbass!
Most of us do! I won't expound on the whole
public-at-large/server/restaurant thing. Yes, the kissing was
inappropriate, but I'm still concerned for someone who thinks they can
get a waffle at freakin' Chili's. Oh, well..it takes all kinds.
Happy Holidays.

Somehow I doubt the manager and the waitress were kissing but
whatever.

Not every restaurant in the world serves waffles and many restaurants
stop serving breakfast after a certain time.

Also most restaurants will give a child a child's menu, after all an
eleven year old is after all a child!

Wow... and to think you actually gave your whole name. You, Dora
Edwards, are a true idiot. Do the restaurant world a favor and stay
home!

This statment is so ridiculous it has to be made up. I really have
nothing else to say. It has to be made up.

Ok, I'm going to go ahead and leave out my refinement for a moment,
because something this ridiculous doesn't warrant refinement.

You are an idiot. Your college degree in art (art of all things?
This makes you an important person? Get real) has nothing to do with
how your dining experience should go. Nor does your assumption about
the level of education for the restaurant staff. The owner of the
Virgin company (cell phones, movies, spacecraft, video games, etc) was
a dropout. And he's obviously doing much better than you - you
pompous bitch.

Your poor little hubby needed his waffles so bad, that he had to use a
negatively connotated, 4 letter word to someone? A lady, at that! A
man cursing in front of a lady - how refined your family must be. Did
poor hubby get through the night? I mean, when you want waffles, you
want waffles, right? You are selfish and self-important. He throws a
tantrum because he can't get a friggin' waffle? If I didn't know any
better, I'd think this was a joke!

So did your nephew also get an art degree? I mean, dean's list twice,
and he can't find a job? Maybe prospective employers find him to be
as irritating as you are. The supposed dropouts obviously were able
to find jobs. Maybe you could forget about degrees for a second -
perhaps they can teach your nephew how to fill out an application -
since unemployment in this country is very, very low right now.
Perhaps you, or your husband, could learn from them as well - things
such as: You can't always have your way. In life, sometimes you just
can't get your waffles when you want them.

Honestly. You must be doing very poorly for yourself. You're a Duke
graduate, yet a meager $75 ticket set you off? If you want fine
dining, lady, go to a fine restaurant. If you're getting $10 plates
from a grill, don't expect tuxedos and ass-kissing. My friend is a
highschool dropout, nets more than $30,000 per MONTH, and is 23 years
old. And we eat at fancy places, and regular places - we both
understand that things don't always go our way. He never uses his
position or money in any argument.

You obviously didn't pay for an education, you paid for a title. Get
over yourself, lady. When you realize that absolutely nobody cares
about people like you, you'll realize how meaningless your degree is.
You want good service? Treat people like people.

You probably got ignored because of your holier-than-thou attitude and
your husband's large, ignorant mouth.
"Oh, outta waffles? Damn. That's my luck. So what's the closest
thing you have to waffles?"
I guarantee you'd have received A+ service.

-captainsquanto@cox.net

I have a problem with almost all of your letter, but everyone else
criticized it so beautifully. No need for me to rehash! However, the
fact that you still believe that Chili's should have waffles because
your son "likes those" is very very silly. You say, "My husband, as
you would think, was mad. This was a restaurant and they should have
something simple like waffles. Yes, he used a four letter word, but
had she just brought the waffle, he would have given her a good tip."
Honestly, they don't have waffles at Chili's, and the waitress told
you as much. She can't "just bring the waffle" if they don't have the
ingredients and tools to make it. Yes, it is a restaurant, but you
must know at this point in your life that different restaurants have
different foods.

Let me put this into terms that you, as an art historian, should be
able to understand. Demanding waffles (and swearing at the waitress
when she can't bring them) at Chili's is like going to the Salvador
Dali Museum and getting upset that they don't have a Botticelli
exhibit. Pretend, for a moment, that you were working in the Dali
Museum. All of a sudden, a person comes in, and then demands to know
where you are showing a painting by Botticelli. You reply calmly,
that since this museum is dedicated to Dali, that you don't have any
work by Botticelli. This person, instead of accepting your response,
swears and then yells, "But this is a MUSEUM! Why don't you have
something by Botticelli? He's very well known!" You are at a loss
because this person can't grasp the simple concept that different
museums have different things. Now, think again about the waffles at
Chili's.

The waitress should have given you the adult menu when you requested
it. However, your husband should have shared his menu instead of
attempting to make a silly point. While the waitress could have done
some things differently, you and your family had NO reason to treat
her as you did. In fact, after your husband swore at her and told her
her job was to "shut up and serve," all that she did afterwards is
justified, IMHO. If I had encountered people like you when I was a
waitress, I would have quit rather than serve you. Seriously. I hope
you are a troll, because it would be really sad if someone like you
truely existed. You probably aren't reading this anymore, but if you
are, please read the posts and really think about how you perceive and
react to others.

Seems to me you need a lesson in humility and a new Degree.

Common sense obviously was not your strong point and you and your
husband need to a lesson on how to properly treat people.

Not going to say that the waitress was not wrong, but you certainly
did not help anything with your "holier than thou art" attitude.

I think you should just stay out of Chili's or any other place where
you might run into someone "beneath" you.

Personaly, I'd like to put you to shame on any level. I only have an
associates, and i know I am smarter that you are...and your husband.

Your sad.

Your just like every other customer who wants to complain but dosen't
want to cater to there family and learn how to cook at home!!! chilis
of course not known for breakfast!!! are you retarded?

Dora, you are a pieceof work. Your 11 year old son is offended that he
was given a chilren's menu, and once he had gotten the adult menu, he
decided to order waffles, which are not available at a Tex-Mex/ Dinner
establisment such as Chili's. Your husband used profanity with the
waitress, when she informed you of the unavailable waffles. I don't
blame Monica for walking away, you wre snobbish and rude. The fact
that your husband insinuated that Monica hides her tips from the IRS
is contemptable. You should be thanking the stars above that you were
not tossed out and banished from that particular Chili's, your
behavior was repellant. As for your demand, they are outrageous. It's
complaints such as yours that give LEGIT complaints a bad name. Next
time d o the service industry a favor and EAT IN.

My gosh! You and your husband are high an mighty self-righteous,
holier than though PRIGS! You think you are so much better than others
because of your education? THIS Master degreed person thinks a huge
part of your education is sorely missing; the part from your parents
teaching you basic manners. You are a bad model of an educated person.

I really suspect if this letter is even real, it's so blatantly
ridiculous I think it's fake. But if it's real: Dora - you are a fine
example of why the U.S. is going downhill and why we are losing
respect around the world - you and your husband were very ignorant and
selfish. Seeing letters like this make me very thankful I don't work
in the customer service industry as I have no patience for people like
yourself.

Haha oh my god lady you truly are ridiculous. I hope you read each and
every comment posted in regards to your ridiculous story. I work at
Chilis, and we have a 20 minute wait list if not more every night. It
is not our fault that people like Chili's and that the wait is that
long. It is am effing Friday night. YOU CANNOT EXPECT US TO TELL
PEOPLE TO GET UP FROM ENJOYING THEIR MEALS BECAUSE DORA EDWARDS HAS
ENTERED THE EFFING BUILDING!
And forgive me if most parents we encounter prefer their children 13
and under to eat off of the children's menu. Also, if you are so
"high-class" (which you are NOT) then don't go to Chili's. We are an
everyday family restaurant, not a country club for Christ sake.
Sometimes the hostesses have other things to do than to wait on the
tables, because that is the server's job. Just because you bitched out
and scared off "Monica", does not mean you should have an alternative
person wait on you. If your effing husband was done with his adult
menu, than let your son use it! How selfish are you people? Not even
sharing with your kids....
Okay, now the most ridiculous part of this. Waffles? Are you kidding?
We do not serve breakfast at Chili's, only lunch and dinner. We are
sorry we did not get the memo that YOU were coming ito Chili's, so we
should have had every type of food ready to go just in case you wanted
to order it. I am picky, but I will always find something ON the menu,
I do not expect people to constantly do everything I want. Your
waitress has no control over if the restaurant supplies the waffles or
not, so do NOT take it out of her tip.
You yourself said Michael was great when he first helped you. Than he
was spotted kissing the waitress who was so rude to you so it changed
to hatred towards him. It is your fault she was a bitch, you bitched
her out in the first place! (By the way-note your server's name, do
not act like you are so high-class that you are too good to remember a
lower class citizen by name.)
As for this-"My husband told her that it was her job to shut up and
serve us." Can you not hear the bitchiness that you exhibit by that
statement alone? If you tell someone to shut up and serve you, not
only should they walk away and not want to help you, they should spike
your food with something nasty.
OMG your husband is such an important man because he earns 16/hour?
Get over yourself and stop bragging yourself up the food chain.
Education has nothing to do with customer service. I am still in
highschool and I am a great help to our customers. Unless they are
people like you. I repeat, CHILI'S IS AN EVERYDAY FAMILY RESTAURANT,
NOT A COUNTRY CLUB. Go somewhere else next time where they serve
snails because you are obviously too highclass for us low-lives who
work at Chili's.
If I ever get to meet you I would just love to shank you. Get over
yourself you worthless sack

oh my god lady. GET A GRIP ON LIFE.
people aren't supposed to be at your service 24/7. Chilis is as
MEXICAN restraunt. Has it ever occured to you that just maybe they
don't have waffles because it's not on the menu, and when something
isn't on the menu they usually don't serve it? Would you ever walk
into a Chinese restaurnt and demand pizza? yeah. And maybe you should
consult with your whole family before you go pick a restuarnt. If your
kid doesn't want what you pick, then maybe he can not eat dinner that
night unless he straightens up and eats what you give him. And maybe
the "high school droupouts" can't work anywhere else because they
aren't educated enough to do so. How ignorant of you to judge people
right off the bat. Have you ever thought that maybe they couldn't
afford college? Just because your family makes a lot of money does not
mean that you have the right to boss those around with less money. Do
you have any morals? Also, do you like being bitched out by 15 year
old girls? Cause that's what I am. Jeez.

This letter brings back bad memories of working in customer service as
a teenager. I would suggest that you imagine if that waitress was one
of your sons when they grow up, working for minimum wage while they
finish high school. Would you want someone to talk to them the way
you guys treated "Monica"?

I was treated badly like this many times when I was a teenager, and it
is very frustrating. I've noticed that otherwise decent people feel
like it is their right to treat service people like garbage. Most of
the employees at these kinds of jobs are powerless to change what
you're complaining about, so treat them with some dignity.

The fact that they don't make much money should make you treat them
better, not worse. They don't get paid enough to put up with your
abuse.

Lady, you are a bitch!

Your pissed because they don't have a waffle iron??? Would you be
pissed if you went to McDonald's and couldn't order filet mignon?? Or
do you think you and your spawn deserve a special accommodation
because your husband makes lots of money?

People like you need to be shot, drawn and quartered.

I feel for your children.

So I walked into a HONDA dealership and DEMANDED they make me a
BARBEQUE and then the BITCH salesman TOLD ME they didn't MAKE tables.
So my HUSBAND WHO MAKES A BAJILLION DOLLARS A SECOND AND HAS SIXTEEN
PENISES said a FOUR LETTER WORD and then BEAT HIM TO DEATH with a
STEERING WHEEL. I think you should fire that corpse because I am a
DOCTOR of ADVANCED logic. True story.

Now let me tell you something... I worked at Chili's for about a year
and have had no problems like that. The only problems we had were
ignorant people like you that allways want something for nothing, you
dumbasses... grow up. I bet your husband doesn't make shit for wages,
hence why he has "Nothing" to hide from the IRS. Now, to finish this
up, shut the hell up and quit your bitching. Wait staff try their
hardest to make you happy and all you do is give them grief.

And as for your son that wanted waffles, go to a damned waffle house.
Not a place that serves mexican/american food only. It's a
burger/fajita/queso place so SHUT UP. If you really want to complain,
send a letter to corporate.

And as for me, I quit my job at Chili's for the only reason that I
actually make, well let's see, Waitresses make 2.50, i think, so that
make's what I make about 15 times what they make, so If I were you,
I'd quit complaining to people who don't want to hear your snotty
remarks.

why did I waste my time reading this?

OMG! This is obviously a joke. Morons.

You fail as a parent. Take responsibility and don't blame your issues
on others.

You stupid fat cow. If your spoiled brat of a son wants a waffle with
strawberries, why don't you make it at home for him. Most restaurants
don't do that.

I might have felt a tiny bit of sympathy for you but your bullshit
about having a master's degree from Duke invalidates any of that. Die
in a fire, bitch.

Wow. After your tantrum over the menu your child ordered something
that wasn't on the list?

Then, you say, your husband resorted to name-calling when you were
told they had no way to produce said item?

you my fine lady, are a Genius and a scholar indeed.

I only hope that I too can one day aspire to be an art history major
and learn all about fancy stuff that will do me absolutely no good
what-so-ever in life outside of a museum or school.

Kudos to you on finding the only person on this planet as childish and
dumb as you. otherwise we would have been spared the joys of this
little farce.

Personally I don't know how I would get through the rest of my life
without having read this.

and the only mystery that remains for me is why the other diners in
the estabilishment did not rise as one and slay your family for the
good of mankind.

I can only hope that we never ever cross paths, lest I be forced to
kick your child in the teeth, you know how us lowborn commoners are,
we just kind of grunt and point most of hte time and swing our clubs
around trying to communicate the complexities of everyday life.

Hi Dora E.

I Totally Agree!! I tried to order a Prime Rib at McDonald's the
other day, and they didn't have it!

You know what I told them?

I have a Master's Degree, you HAVE to serve me Prime Rib. Yup, thats
what I said.

Then I went home and made love to my wife on furniture we paid too
much money for from Brookstone, while I made fun of people who make
less money than I do.

Please tell me this is some poor attempt at a joke. Have you ever
made waffles before? Did you notice that Chili's is a Texmex
restaurant and not a Waffle House?

I am ashamed that you are from North Carolina. People like you are
the reason I stopped working in the food industry.

Dora,

I think you just might be nuts.

Chili's does not have waffle batter. The closest thing they have is a
tempura batter for the chicken fingers.

They are not the local IHOP.

I must admit that I loved reading all of your fake education bona
fides.

Somebody at Chili's will be laughing their ass off when they read this
letter!

Dora,
I know I am a little late reading this one, and I am also new to this
website.....but all I can say is that your letter, your attitude and
your expectations are totally unreasonable. You should not go out to
restaurants if this is your attitude. And for your husband to tell
the waitress that he makes at least 3 times as much money as she does
makes me want to vomit. Last but not least, the fact that your
husband could not even share the menu that he wasn't even using
anymore with his child is beyond belief. There are people in the
world who look for trouble, who even create problems in stores and
restaurants looking for free items or discounts. I have been
fortunate enough in my life to have never met any of those
people....until now. Grow up Dora.

Your behavior was totally unacceptable. You have obviously never
worked in a restaurant. Restaurants are NOT required to be able to
make any kind of dish that you want. You would not go to a mexican
restaurant and expect them to carry chinese food would you? Or vice
versa.

I have worked in a restaurant for five years. And I am NOT a
highschool drop out. In fact, I am about to be a college graduate and
I am completely offended by your bigoted assumptions. My restaurant
does not serve breakfast therefore WE DO NOT HAVE WAFFLES EITHER.
Your brat kid should be able to pick something off of the menu or
starve. That is what my parents would have done. I was raised to
know that the real world doesn't give a shit about what I think or
feel or want and you a raising a brat that will feel that he is
entitled to be catered to. I cannot believe the bigoted assumptions
you made and how rude your husband was JUST BECAUSE CHILIS DOESN'T
HAVE WAFFLES. You are so inconsiderate and rude it makes me sick. I
would never want to wait on a table like yours. You give society a
bad name.

Learn to raise your kid to have respect and not expect the world to
cater to his needs. No one actually gives a shit about your kid.
Deal with it.

Dora I have to give you a round of applause because with all of your
education you seem to forget. A degree does not give you commonsense.
Oh, and your "money" can't buy it either. Now I know why certain
people marry. You and your husband are a classic case of two people
made ONLY for each other. There are certain rules that people should
know. Rule #1: NEVER IN YOUR WILDEST DREAMS PISS OFF YOUR
WAITER/WAITRESS (Commonsense to most folks).

Rule #2: If you talk to a manager you better continue to have the
manager wait on you.

Rule #3: Order something that's on the menu, cause more than likely
they will have it. (I don't know but that's a no-brainer to me. If
they don't have waffles on the menu it's because that's not something
they serve so why would you ask them if they have it. You don't go to
Baskin Robbins expecting a McDonalds cheeseburger.)

Rule #4: If you don't like the service, there's nothing wrong with
getting up and leaving.

You letter shows EVERYONE just what you think of yourself and what you
think of people in lower tax brackets. The one thing that I did
notice is that you mentioned your husbands salary being three times
that of the waitress. So I guess him making $12/hr is a big deal.
Oh, and who gets a Master's Degree in Art History? You obviously have
never had to actually "work" for a living. If you have ever had to
work from the bottom up, you know how to treat people and appreciate
the service that they provide. You don't deserve your money back what
you deserve is a swift kick in the bottom for being ignorant.

Well this is an... interesting... story.

And by "interesting" I mean "Dora better damn well hope she's not in
town next time I go to visit my Durham-dwelling relatives".

I eat at Chili's all the time. So often, in fact, that the hostesses,
managers, and most of the waiters and waitresses at my local Chili's
recognize me. It's amazing how, with just a little everyday kindness
(like smiling and asking how they're doing today) gets me *gasp*
KINDNESS IN RETURN! I'm sure for Dora this is a completely foreign
concept - despite the fact that I'm sure everyone and their pet
aardvark has had "The Golden Rule" quoted at them since childhood.

The fact of the matter is, once the profanities and shitty attitude on
the part of Dora and her oh-so-charming family started, their waitress
was no longer obligated to serve them. In fact, they could have been
kicked out of the restaurant at any given time - restaurants and
stores do have the right to refuse service to someone.

Chili's has never and (most likely) will never have waffles on their
menu. Chili's is a CHAIN. The cooks in the kitchen and especially
the waitstaff have absolutely NO control over what they can and can't
serve. Even IF, and that's a big "IF", there had been the ingredients
for waffles in the kitchen, it's almost a given that someone would
have gotten in BIG trouble for making an item that isn't on the menu
of any Chili's in any state. No matter what Dora thinks about her
children, they are not worth someone possibly losing their job over -
and again, this is *IF* the kitchen could have made the waffles. A
piece of advice to all parents out there: your children are not the
greatest thing in the world - do not expect everyone to fall over
themselves doing the impossible just to make them happy. If waffles
aren't on the menu, either go somewhere else, or use the moment as a
chance to teach your child that they can't always get what they want.
If you don't teach them, someone else will, later in their life.

Dora, your story, and especially your telling of it, just prove you to
be the lowest of the low - someone who thinks that the entire world
need revolve around them. There is a term for you in the customer
service industry - "Entitlement Bitch". I guarentee that if you
really do act like this everywhere you go, every customer service
person who crosses your path refers to you with the hated initials
"EB" to everyone they meet.

When going out to eat, your education means NOTHING. Your salary has
absolutely NO meaning, aside from dictating what you can and cannot
afford. And since I, a part-time receptionist and full-time ART
HISTORY/THEATER DESIGN MAJOR (though I am shamed to think that you
have sullied the wonder that is the subject of art history) can afford
Chili's on a regular basis, I'm pretty sure anyone making more than
$2/hr can. In short, when you walk into a restaurant, you are no
better or worse than the most drunken, dirtiest, drug-laden bum who
scrounged together enough for a meal.

But perhaps the best advice I can offer you, aside from "Get over
yourself", is this:
If you're going to throw a fit because a restaurant won't offer you
something they've never had on their menu, stay home and cook your own
damn food.

"I have a Master's degree in Art History from Duke"

And you are proof that American education does not work and lets
idiots slide by because they're rich.

Wait...no. Your husband is proof of that plus some, because not only
is he an idiot, but he's also an a**hole for treating that waitress
like that.

If you're not a troll, can you even comprehend how much idiocy you've
exposed to the internet? Do you even -know- how stupid it was for
your a-hole husband to demand waffles in a place that doesn't serve
waffles -just because Junior wanted them-?

"Give my nephew, who made the dean's list 2 times a job. Pay him what
he's worth."

And if your damned nephew is really "worth" Chili's, then you mustn't
think much of him, huh.

G-d, you make baby Jesus cry.

Dora: Congratulations, I think you ate spit or worse on your food from
both Monica and Michael. By pissing off a waitress no matter whether
rightfully so or not, you definitely will get some "extra spices" in
your food. I hope that next time you find them having intercourse in
your meal or at least a b.job instead of just some inoffensive
kissing. Don't you and your husband kiss each other? And next time
instead of waffles, you should ask for a Big Mac, or sushi, or chinese
rice, or maybe some shawarma, or crepes, or baba ganoush, or mofongo,
or gandinga. After all, it's a restaurant isn't it? They really need
to give you what you want. If I was the waiter, I would have given
you a complimentary specialty dish of mierda. Enjoy!

You are an idiot woman. If your ignorant son wanted a waffle you
should have taken him to a Denny's. You cannot expect them to make you
a waffle if they do not have WAFFLE BATTER or A WAFFLE IRON! you carry
a masters Your stupid husband could have handed your son his menu,
but the two of you needed to prove some weird point.(that only the two
of you care about) You don't know anything about these kids, but in
your sad life you have to pick on them to make yourself feel better. I
would not have wanted to wait on you either. I'm sure everyone in
that entire resturant was laughing at you and your family. Get a
Life!

P.S There are plenty of weirdos that carry masters degrees, the fact
that you have to bring up your salaries also makes you sound even
more pathetic.

People like you make my skin crawl. You are an idiot plain and
simple. Oh, and by the way, you definitely have an art history
degree, that is obvious by your lack of common sense and intelligence.

First I have to say the waitress did make some mistakes & I would have
been upset too. The manager and should now have been showing such pda
at work.

Secondly, to you! You need to get over it. You are not more important
than her.
And you think waiting 20 minutes is excessive? Go to a normal size
town. 30 minutes is short!
Oh and your children are spoiled, (along with you your husband of
course). Complaining because he didn't get an adult menu. Childish!
Chilis sets the rules for its restraunts. Not you! If you don't like
it, buy it and run it yourself, since you have so much money
anyways... They give children menus to children. In case you haven't
been anywhere outside your little world lately, 12 & under is a child.
And waffles? It's not IHOP. That's why they have menus. Oh wait he
didn't get the one he wanted. That must be why.
And since you went to Duke, did they not teach you manners, and that
all people were equal? Are were too "busy" with the teachers "earning"
your grades and degree?

Welcome to the real world lady, we don't always get what we want. And
if you treat people how you want to be treated, they usually return
the kindness (or meaness in your case)

I am guessing that you seem to think that you are better than most
people and probably never waited tables a day in your life. Just
guessing, because people who like to talk about how rich and smart
they are, usually are over compensating for something.

It's a restaurant now they sometimes get busy, and you are no better
than anyone eating there so what that you have to wait 20 whole min.
Maybe fill that void with conversation with your children or husband
while waiting patiently like an adult, instead of having a temper
tantrum. So you were in a bad mood b4 you even sat down, maybe perhaps
b4 you even got to dinner.
You mentioned that u called for the hostess? Like a cattle call, snap
of the finger or a whistle????
Did you ever think that maybe the waitress didn't pay you attention
because you did not even know her name? Respect.......... That I think
they teach everyone before they drop out of high school.

You were at CHILIS lady; the last time I looked is was a southwestern
restaurant?? Not waffle house? Maybe you should eat at home more with
your family and spend quality time with your children. Let me guess
your children watched all this happen, how you belittled someone using
four letter words (as you put it) assuming that she was a high school
drop out, talked about it all the way home. Children learn their
behavior from example. (you're teaching your children very good
manners)

And who gives a four letter word why you were in Durham?

I have a good friend in Raleigh who is the GM of a restaurant off
Glenwood in Raleigh (I don't have a masters in Raleigh or Glenwood
avenue, just being a smartass) Over two thirds of the waiters are in
college and working, or they are working on their masters, one friend
of mine who works there just got back from traveling Europe and is now
in Law school, another works 2 jobs (teacher by day and waitress by
night) with one small child, husband left her for another woman. Some
of them even have degrees and cannot find work right now so they are
waiting tables. (Grossing over 40,000/yr).........Better than your
nephew who is too good to wait tables while waiting for a response to
his resume. Guess what they get paid $2.13 an hour plus tips.
Paychecks are usually zero dollars; because most servers choose to
have more taken out so when they DO FILE TAXES they don't owe at the
end of the year.

If your experience was so bad why do you even want to eat there again,
oh you want it to be FREE??? You were in Durham; sure they were not
working and going to school?

There is a reason your nephew cannot find a job; maybe he is rude
obnoxious jerk like yourself. Tell him to get off his lazy ass and
look for one, it may not be as prestigious as he would like but it may
lead to better things (positive thinking) Or better yet, do some
volunteer work, besides for the republican party, it makes you
appreciate what you have and its nice to help others.

My boyfriend and myself worked as waiters while going to school, high
school (didn't drop out...SUPRISE) College, I attended U of Michigan
(that's University of Michigan just in case you didn't know that) and
my boyfriend attended William and Mary in Williamsburg, VA..... (Very
nice school) WHOOOPPPPIEEE

A single mother who worked 2 jobs raised my brother and myself alone,
went to school and is now a highly successful businesswoman for a
large Pharmaceutical Company in RTP. Both my brother and I attended
College on scholarships. None of that is relevant if you ask me but
you wanted to throw your education around so there is a taste of your
own medicine. I hope you treat people better because maybe one day you
will have to walk in those shoes!
Please do not take one experience and judge everyone from what happen
to you. You may be a very kind person who had a bad day, or a real
Cunnilingus all the time. I am going with cuntalingus. OK I promise
only one more thing, I have a degree and money I can afford the ART!
With or without my husband.

Thanks
Maybe you need a kiss!

This letter has GOT to be a joke. If it's not, this is scary.

Dora, you are one of the most ignorant, idiotic writers I've yet to
see here on Planet Feedback. I'll make sure I never hire anyone from
Duke University since obviously Duke will hand out degrees to just
about anyone.


Let's review:


1. Your 11-year-old was 'offended' by a kids' menu? HELLO...he's a
KID. Both you and he need to get over yourselves.

2. Why should the restaurant be obliged to make you waffles? They are
not a waffle house! Restaurants are not 'obliged' to have waffle irons
on hand for entitlement-minded, idiotic, puffed-up morons like you!

3. Your husband is a rude, arrogant SOB. Who cares how much money he
makes? Money obviously can't buy class. It's the waitresses' job to
serve you yes, but it's NOT her job to take abuse from slobs like your
husband. She should have picked up the plate of food and dumped it on
your husband's head.

4. YOU don't deserve anything for free. YOU need to go back to school
and learn how to think and write coherently. Idiot!

Sadly, everyone seems to be mistaken. Not only was the waitress rude,
but the customer here is being completely irrational. Demanding free
products and inferring that any waitress in a restaurant serving you
is a high school dropout is not only bad manners, it's worse than a
rude waitress.
Also, for further reference: Most people are not losers. Simply
because you believe that you make more money than someone is no reason
to consider yourself more important. If you get this kind of service
often, and you haven't figured out why yet, perhaps you need to
examine your social skills closely. Sarcasm, unrealistic demands, and
outright rudeness is no way to make friends, trust me.

You're a bitch. If I worked there I'd have just hit your husband and
got fired. I'm amazed the waitress had the patience she had. As for
the free meals, get over yourself, if you're as rich and successful as
you claim (which I doubt, stupid bitch) you can afford to pay for
food. And if your son wants waffles, take him to a waffle shop ffs.

Its good to know that you are better than everyone else on earth, I
hope the non-existant god spites you and by that I mean drive off a
bridge... In the words of Biff Tannen (back to the future) "Why dont
you make like a tree, and get outta here!"

Your kids are just little kids when they accidently rent porn at a
hotel, but when a kiddie menu is placed in front of the 11 year old,
he is no longer a kid?
Dora your family is a menace. No everyone thinks like you and acts
like you. By the way, a Master's degree in Art History is like the
same as having an online nursing certificate.

An interesting aspect of the replies found here is the fact that
absolutely everyone here has viscerally reacted to the classism shown
by this letter, and is therefore failing to place any blame on the
waitress or manager.

You don't hand the husband's menu to the child, that's hostile.

You don't berate the customer for your having been disciplined. That
shows no respect for either the customer or yourself.

You don't fraternize with employees. The sad reality is this is an
oft-disobeyed rule, but it stands.

Perhaps classism is justified in this case, for all the lack of couth
demonstrated by the employees in this place.

It's Chili's, not Denny's you socially inept, inbred hilljack. I'm
surprised you didn't demand they buy a waffle iron for your child that
was conceived while the lifeguard was away from the gene pool and then
beat the waitress over the head with your useless Master's Degree in
Art History.

You should fire Michael and Monica or whatever her name is. Hire some
smarter people. My newphew graduated from UNC in May and he can't find
a job. Maybe you can hire him?

Um,Ms "I have a degree",What's a "newphew"?

You and your husband are complete idiots. How frightening it is that
you procreated. I do hope you and your scary family does not come any
where near where I live. Please for the good of society, stay home
and do not leave the country. We cannot afford any ugly americans out
and about right now.