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by b ball Posted Mon December 18, 2006 @ 2:03 PM
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All over the USA Target emplpoyees are rude,every store you go in and Target dosen't seem to care.If you call to comment or complain they are always on the offensive.Rude, crude and undereducated.
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haha
by Nay Tue December 19, 2006 @ 9:11 PM
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by Wolf Posted Sat December 16, 2006 @ 6:04 PM
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Isn't it just a bit possible that you are a bit over-sensitive about the "race" thing? Please don't get me wrong. But the way I am reading it, is that in the past, you WERE hassassed and followed in a store because of your race. Now, in THIS case, you might have been looking like you needed some help. So the employ waited until you looked really lost and asked if you needed help. And becaues you were harrassed in the PAST you felt she was doing the same thing.
Define "asked me with an attitude"? What kind of attitude? If she said it with a smile, then that was a "Cheerfull" attitude.
Also, if you hate the place so bad DON'T GO BACK FOR ANYTHING! All you are telling Target is, "Well, I'm not happy, but I will keep giving you my money." They are not going to do anything. They are still getting your money. The only way you are going to "hurt" them is to NOT go there. I have had a few places (Fred Meyer and a McD's) that I have had so many problems with them that I haven't and wont ever go back. STOP GOING!
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by l m Sun December 17, 2006 @ 11:18 AM
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Oh Please
by Laura Sat December 23, 2006 @ 2:39 PM
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by A A Posted Thu December 14, 2006 @ 11:32 PM
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I wanna hear more about the girl that followed you around. She sounds kind of hot. The next time she harasses you, find out if she is single for me.
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:-)
by l m Fri December 15, 2006 @ 8:07 AM
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by donno Posted Thu December 14, 2006 @ 8:52 PM
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for this company. For heaven's sake, everything from pilfering CD's, witholding shopping bags, not helping the photo customers, not helping the elderly use the restroom, not releasing security tapes for customer review. Wasn't there a flat tire incident also? That was a knee slapper. An "emergency". My, my. I feel sorry for them. This is probably a small sample of what they get thrown at them. The implication that an employee remembered your husband (who wasn't even with you because you said you and he split up before shoipping) from the horrifying incident a few days earlier, and withheld one of his shopping bags out of spite, is really too much for me to accept. I'm sorry, but the truth is the truth. If you were so offended, why in the world would you go back and support their clearance section?
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Hey!
by KateM Fri December 15, 2006 @ 3:57 PM
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by AmaryS Posted Wed December 13, 2006 @ 12:51 PM
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hahah i find it funny that you say "i WAS going to buy over 200.00 in gift cards this christmas, but after this horrible treatment, {I will only buy from their clearance section}..".. yea THAT tells them something... haha
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by MommyG4 Posted Tue December 12, 2006 @ 11:35 PM
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is one thing, but putting the bags on the floor! I will tell you, sometimes people have SO MANY ITEMS, that the cashier runs out of space to put things and it is easier for the cashier to put the bags in the floor by him/her so that when the total is read, the cashier can put the items in the shopping cart. I have done this many times when working at WalMart. This was not a supercenter with the twirling shopping bags.
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by Peregrina Posted Tue December 12, 2006 @ 8:11 PM
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My aunt married a man from Kuwait and my cousins take after him in coloring and height. Even if someone is in doubt about their ethnicity, once they hear their names there is no doubt that yes, they are Arabic.
Obviously, after 9-11, we were all concerned about the girls, who were young teenagers at the time. Now, we are all very proud of them because they handle the stares and rude questions with poise and grace. They don't let people harrass them, why do you?
There is a very easy way of dealing with harrassment when it comes in the form of stares and questions. Be yourself. :) Don't be ashamed of your ethnicity or the color of your skin or your accent and don't let others shame you either. Yes, I'm white, but like I've said, I have family that is Arab, friends who are Native American and live in an area with a large percentage of Hispanics. I've been in places where I'm the only one with pale eyes and darned if I didn't feel like a long tailed cat in a room full of rocking chairs. :)
Now...not so much. If someone has a problem with me, then they have a problem with me and there's not a lot I can do about it.
The key is - I don't have a problem with it.
Eleanor Roosevelt said something about how people can only treat you badly if you let them treat you badly. (I can't remember the exact wording, but that is the gist.)
By letting them run you out of the store and consigning yourself to the clearance section....you are letting them treat you badly. Just my 2 cents.
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target
by l m Wed December 13, 2006 @ 6:48 AM
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by l m Tue December 12, 2006 @ 2:01 PM
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by l m Wed December 13, 2006 @ 6:55 AM
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News Flash.
by Vigilante Erik Wed December 13, 2006 @ 2:28 PM
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by Tina N Posted Thu December 14, 2006 @ 12:51 PM
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"Just because I'm Filipina doesn't mean I'm from".... Yes, by definition it DOES mean that. He was pointing that out because you were very snotty to Red.
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by calm Posted Tue December 12, 2006 @ 9:59 AM
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I would tend not to believe it except that I have had coworkers who behaved in this sort of way.
One of the highlights of one young woman's short time in the company came when she finally condescended to ring someone up (she figured in retail you should have a year or so of training before you can be expected to use the register, straighten and fill, or talk to customers and I disagreed) and she realized she didn't remember how to handle a credit card sale so instead of picking up the phone and phoning the back room to get a manager out on the floor she grabbed the credit card and ran to the back room. It took a whole lot of apologies to the customer for that one.
Another time an African-American customer had been asked for ID since his credit card wasn't signed, and he said that he was being subjected to more scrutiny than the white customers (with signed credit cards) who had not been asked for ID. I explained the policy, he still didn't think he'd been treated right, I apologized for the appearance of discrimination, and he left the store. As I was moving back to the sales floor a different cashier started to complain about rude African-Americans. So I yanked him and put him to work in the back room.
The store where I worked had the lowest hourly wage for new employees of any store in our mall, and it showed. I have no clue how the Newburgh Target compares to other employees in the area, but it's possible that at Christmas when almost every retail establishment is hiring temporary workers there just isn't a great selection of people willing to work at Target.
So I'm willing to believe that what you say happened may have happened. It may be that a new (or soon-to-be-fired, but there are a lot of new workers in retail at this time of year) employee wasn't really grasping how to let customers know you're available without making them uncomfortable and it may be that a new (blah, blah, blah) employee hadn't really mastered the part of working a register that does not involve actually operating the POS equipment.
Because that seems possible to me I am hesitant to assume that she did these things on purpose and unwilling to just up and decide that she ought to be fired. Moreover, I don't know whether your husband asked this employee for the manager or asked someone else, but he should have persisted. Anyway, if you don't want to buy gift cards, don't buy gift cards -- but I hope that in making that decision you will consider all of your experiences at Target and not just those two.
I really do appreciate that you didn't ask for a bunch of "compensation". That, to me, says something about your integrity.
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by l m Tue December 12, 2006 @ 1:40 PM
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by JME Posted Tue December 12, 2006 @ 12:39 AM
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Funny, the letter I read just before this one complained of no employee in a store offering any help, and then this one complains when she IS offered help.
It's honestly a wonder that most retail workers don't run screaming from their places of employment every single day.
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by Gino Version 1.2 Posted Mon December 11, 2006 @ 10:19 PM
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Sorry, I don't buy any of it.
I seriously doubt Target, or any other retail establishment would either.
Asking for the dismissal of a girl with long hair in a pony tail who looked white or hispanic... just dosen't sit well. You just described over half of young women, and I'm sure there's a lot of ethnicities that can "pass" for white or hispanic to the untrained eye. What if they fire the wrong girl?
Too many unanswered questions and too many holes in this story... it's like swiss cheese.
Ok you walk in as a couple and immediately split up - I could see red flags going up with security.
While you were being tailed and harrassed and asked if you needed help finding something, you fail to mention if your husband got the same treatment (you DID talk to him about it?) But that's neither here nor there. Just would be nice to know.
I'd have had it right there and then... straight to Customer Services..... no mention of that.
When I'm shopping and people are trailing me, I don't care. If I'm doing nothing wrong I have nothing to fear. I'm on their turf, with their stuff, and they have a right to stroll behind me all they want. If they ask me if I need help finding something, and I don't, I politely say "No Thanks" and keep shopping.
I guess this treatment wasn't enough...
Hubby goes BACK a few days later... Amazingly gets the same white hispanic thin girl with the pony tail (coincidence?)What are the Chances??? She puts a bag behind the counter on the floor while she's ringing him up.
Newsflash.... until he pays for it and has a reciept in his hand she has the right to balance it on her nose or hold it between her knees or place it on the floor, espectially if it's a bulky item.. while ringing up the order.
She apologizes (for what I have no idea) he asks for a manager, she says there is no manager. Newsflash. There MUST be a manager or an assistant manager on duty. Why didn't he go to Customer Services to talk to the manager or to file a complaint?
But Wait. She needs to be fired. You're so angry that you're spending over 200 dollars in gift cards somewhere other than Target.
But wait .... there's more....."but after this horrible treatment, I will only buy from their clearance section" This was the "clincher" for me. Usually people who escalate things to this level over three days VOW never EVER to return... I just can't see someone so angry that they want someone fired even thinking of setting foot in the store. But I guess Target's Bargain section has that same magnetic quality as the rack at Nordstroms.
Wow. After the mistreatment, you're going BACK for more?
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by Venice Posted Mon December 11, 2006 @ 9:14 PM
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There are definitely two sides to this story, the other of which we will never know.
Do we have another Bluth family on our hands?
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by Midniteblue Posted Mon December 11, 2006 @ 6:24 PM
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As someone who's worked retail, I know from personal experience that Loss Prevention often contacts sales associates on the floor in the event that there's suspicious behavior. Did you have a large bag with you, by any chance? Any number of things could raise eyebrows with LP, since just about anyone could be a potential shoplifter, and my guess is the girl could have been simply doing her job if LP thought you looked suspicious. We were basically told to drop whatever we were doing in order to assist Loss Prevention. I imagine it's no different than Target.
Also, I don't know why you think the bag was personal harassment. Maybe your husband had alot of items and there was no other room than the floor. It seemed like a simple mistake to me. Frankly, I don't appreciate that you're trying to get this poor girl fired for just trying to do her job.
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by l m Mon December 11, 2006 @ 7:48 PM
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I am going to start off by saying that asking for the girl to be fired makes this whole letter sound bad. I am an avid Target shopper, and I am there VERY regularly. I too have been followed, some stores just do that. I know of a couple off hand that do it pretty regularly, and I also know of a couple where I have never been followed. The way I look at it is, I have nothing to hide. So no big deal to me.
Now, I know exactly what you mean about the bag. I have had cashiers place the bag on the floor behind the register before. I know I've walked out not even knowing a bag was back there, and had to return for it. It sucks, but it's part of retail. I'd be willing to bet others have had the same thing happen at Wal-Mart, or K-mart, or anywhere else.
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by l m Mon December 11, 2006 @ 7:54 PM
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You are not telling the whole story. Know how I know? Because what you are saying doesn't make sense. Next time you bash Target or any other reputable store TELL THE WHOLE STORY! I am sure whatever they did they were justified in doing so.
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by Smary Pants Posted Mon December 11, 2006 @ 5:17 PM
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I used to work for Target. When I worked there, I really dispised customers like you, complaining just so you can complain. It sounds to me like you are a little paranoid. Maybe you were up to no good, why else would you be SO upset?
Oh, and you know what...maybe you should keep track of your bags...they are YOUR bags. When the transaction is done...it's done, move on to the next customer. Target times their cashiers, I bet you didn't know that. If there cashier speed goes below a certain Target standard, they get written up. So, sorry if your cashier didn't take the time to make sure you've collected all your belongings and hold your hand and walk you to the door. Come on people, take some responsibility for yourself. It never fails... some irate customer, who has no real complaint, always has to bring up how much they spend in the store...SO WHAT? Target doesn't need TRASH like you shopping there...Don't they have a WAL-MART nearby? Target isn't going to go out of business because you decided to stop shopping there. GET A LIFE!
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by S. Brown Posted Mon December 11, 2006 @ 4:45 PM
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Your husband should have kept an eye on the cashier, known what he had purchased and made sure he had all of his merchandise before leaving the store.
I think your request that the employee in question be fired is totally out of line and I also find it interesting that you won't buy gift cards but you will still search through Target's clearance section for good deals.
Sounds to me like you're making a big deal out of nothing. I honestly don't see anything wrong with a Target employee asking if you needed help finding something and if you have nothing to hide, then it shouldn't have bothered you.
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re
by l m Mon December 11, 2006 @ 4:55 PM
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by Jeffrey Posted Mon December 11, 2006 @ 3:58 PM
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What I don't understand is WHY an employee would act this way, unless they were doing their job. What's her motivation to follow you around? What's the motivation for withholding a bag?
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by m.e. r. Posted Mon December 11, 2006 @ 2:53 PM
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Sounds like she needs an attitude adjustment, if this is true. She won't last long.
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wrong
by m.e. r. Thu December 14, 2006 @ 12:38 PM
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yep
by m.e. r. Fri December 15, 2006 @ 11:59 PM
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by tickytack Posted Mon December 11, 2006 @ 2:43 PM
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You lost all credibility when you demanded she be fired. What a rotten thing to request.
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I disagree
by Q X Fri December 15, 2006 @ 10:21 AM
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