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 Fraudulent Debit Card Use on 12/1/2006 @ 19:41 p.m. @ a Staples in Brooklyn
Posted Mon December 11, 2006 1:49 pm, by Christina W. written to Citibank N A
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On Friday, 12/01/2006, at 19:41 p.m. a fraudulent debit was made to my account in the amount of $1,051.19 at a Staples (office products) store somewhere in Brooklyn, but no one at Citibank seems to know which one? As soon as I noticed that a fraudulent purchase was made, I called your Debit Card Fraud Department at (800)647-5344 and informed them. They, in turn, told me that there was a problem and they would investigate. It is now 10 days later and Staples has my money, since Citibank cares more about Staples than it does about its own customers. Staples allowed a fraudulent purchase to be made without asking for identification and now I'm out $1,051.19. I was in Mt. Pocono, PA on Friday, 12/1/06 - not "somewhere" in Brooklyn.
I would like Citibank to return my $1,051.19 that Staples fraudulently debited my account for, as soon as possible, so I can pay my genuine debts.
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by Angelic Princess:) Posted Fri March 23, 2007 @ 6:11 PM
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theres no much time as 19:41 pm.. and if u want to INSURE your card
not be used in a fraudulent purchase.. write "C I D" or ASK FOR ID" or
something along those lines.
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Good point
by Retail G Tue December 12, 2006 @ 8:07 AM
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by calm Posted Tue December 12, 2006 @ 10:02 PM
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Today I shipped a package second-day air at the UPS store, and I paid
with a credit card. I was watching the screen at the checkout and at
one point it said to check my ID. I started to get my ID out of my
wallet and the woman told me I didn't have to do that.
Then there's the signature. My fine motor control has deteriorated
significantly since I got and signed my card. I don't think the two
signatures match. A lot of people either don't check (they had me the
card back before giving me anything to sign) or look at it in such a
way that I suspect they're only pretending to check.
If you read through this section you will find a bunch of people who
are upset that their card got declined for one reason or another, or
that their accounts got frozen. I do think stores are leaning in the
direction of not checking, and that bothers me.
This kind of story is why.
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by Tina N Posted Wed December 13, 2006 @ 10:09 AM
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The only time I've ever been asked is when I've used my debit card as
a credit card.
Now, that being said, I'd like to point out that in many MANY stores
now the cashier never touches the credit card. In Kroger we're not
allowed to. We have a pinpad that the person slides the card through.
If the pinpad doesn't read the card (sometimes, esp. with old cards
the magnetic strip gets damaged) and we have to "key" the number in
manually, we have to get an override from the floor supervisor.
Corporations are so tied up in kissing the asses of the whiners who
don't want to "waste time" or who get pissy because "your company
insults me by not trusting me" that things like actually verifying
that the cardholder is actually the card OWNER are flying out the
window.
And everyone posting here knows that if there were a store that
checked every single id every single time someone would come here and
whine "I'm a regular customer why don't you trust me".
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