On January 7,2007 I purchased the song " Your Beautiful by James Blunt ( Explict). When I listen to the music there was swearing music and I didn't like this music so I purchased a much better clean version of this same song and it's a lot better.
I would like the ITunes Store refund 99 cents back on my account because I did not know there was two music choices between Explict and Clean. So I like the clean version better than the Explict Version of it. I would like a respond when you get this message. That will be great. Thank you very much for your help.
by Tina Wall Posted Wed January 24, 2007 @ 1:33 PM
If you have not already done so, please follow these steps from the iTunes Store Support website (http://www.apple.com/support/itunes/store/buy_troubleshooting/):
"I bought the wrong version of a song.
Be sure to listen to the song preview before you buy a song. Double-click the song's title to listen to its free preview. Make sure your speakers or headphones are set to a comfortable level.
If you have already purchased the incorrect version of the song or video:
1. Locate the item in your Purchase History (itms://phobos.apple.com/purchaseHistory)
2. Click the "Report a Problem" link
3. Select "I purchased the wrong version of this item (Clean vs Explicit)"
4. Enter a description of the issue that you're experiencing in the comments field and hit Submit
Our support agents will review your request and get back to you as quickly as possible."
I purchased the CD and found out it was a different version than you hear on the radio also. There are a few songs that have been changed to some degree. But after the CD is opened I guess a person is just stuck with it. I listen to his music because his voice is good and I find most of his songs are done well. The radio stations play his songs often and you get to like them enough to buy the entire CD and then you a stuck with the lyrics that Blunt puts on the original songs,I guess. I didn't appreciate the switch,so I plan to stop purchasing his work for now.