They made me spend my Honeymoon in a nasty hotel rather than Mexico

American Airlines= Bush Iraq-lines

You should have taken the money you spent on a honeymoon and instead
enrolled in some 3rd grade English classes. You are completely
illiterate and that's sad.

I am sorry, I got half-way through and had to stop trying to
understand. Too many misspelled words, poor grammar and punctuation,
and unprofessional words killed this letter. I hope the company can
understand it more than I was able to.

You really need to re-write this letter, or maybe English is a second
language for you? I'm not sure what to think, I still can't believe
you have never been on a plane before, that being beside the point. I
don't think you were very clear when asking the staff a question. If
you speak like you write, I wouldn't understand what you were asking
either.

hmmmm...

"So we walk over there the plane is about to talk off the took our
bags off. "

Your plane talked? You got your own bags off the plane? I dunno what
to say about that!


"They said we missed our flight. I'm shocked I start yelling at he
lady who lyed to us."

This is the next sentence, so again, was it the plane that said that?
Or your bags? I'm not quite sure, cause I have never heard a plane or
luggage talk.

"The rep stated that she told us the wrong time after she lyed for 30
mins."

I have a hard time telling a little white lie. I can't imagine someone
extending a lie for 30 whole minutes. Was she very descriptive as she
lyed for 30 minutes? Why, if you knew she was lying, didn't you cut
her off after the first 5 minutes of her 30 minute speech?

"Very crappy were we..."

Yeah..uh huh!! I'll agree with you there!! Very crappy were you.. and
this letter even more so!!

You need to rewrite your letter. Sheesh.

If you are going your first flight to start your honeymoon, don't you
think you should do some research on how flying on an airline works? I
travel 25,000 miles or more a year, and I am very tired of sharing
planes with people like you who think they are entitled to be lead
everywhere because they can't be bothered to learn how a system works
first.

You were probably one of the idiots drinking the bottle of water right
next to the security guard announcing "no liquids past this point."

By the way, consider yourself lucky you got a hotel voucher. Idiots
who miss planes aren't actually entitled to anything. It's your fault.

First time flyers or not you have to constantly check the update
departure monitors that are every 50 feet or so in the airport. Last
week my original flight time was to fly out of Memphis at 9:40pm.
When I landed in Memphis for that flight I noticed the departure time
was changed to 10:27pm...no biggie. When I checked again at 9:50pm
they had moved the flight time back to 10:05pm. If you're responsible
enough to be married, you should be responsible enough to check a
monitor for updates.

did you proof read this letter????

Shaunce and her husband, first-time flyers, booked flights using
Orbitz. They were going from their home in Houston to Mexico, and
they had to change planes in Dallas.

At DFW the screens said that their flight, scheduled for 4:45, was
delayed until 5. Shaunce asked something which might have been "Does
that mean we'll be boarding at 5 and taking off half an hour later?"
or might have been "We only have to be here at the gate 30 minutes
before departure, right?" or might have been something else entirely.
The American Airlines employee said, "Yes."

Shaunce and her husband strolled around the airport, and when they
returned to the gate the flight had been closed. Their bags had been
taken off. The plane left.

Shaunce yelled and cried and called the employee a liar for half an
hour at which point the airline employee finally said she'd given them
the wrong information and gave them a hotel voucher. The hotel was
not up to their standards, and the airline provided neither a rental
car nor food. Shaunce is very upset because the employee wasted her
money (they had non-refundable stuff in Mexico for that night that
they didn't get to use) and it was her wedding night and all.

At some point in the future (we learn from the Orbitz letter that
that's in June) 20 couples will be flying with Shaunce and her husband
to Mexico (where Shaunce and her husband will get married, according
to the Orbitz letter, which kind of makes you wonder whether some of
this "It's our first night married!" drama is there fore effect).
Shaunce wants American Airlines to show her that she really should fly
American despite this interaction with the pants-on-fire employee who
put them up in a hotel overnight. (And, yeah, 42 passengers is going
to make a big difference to an airline these days, so they may very
well want to pacify her in some way.)

And on the subject of how this was the first night that she and her
husband (whom she will be marrying in June) were married, Shaunce
would like everyone at American to think about how horrible it would
have been if on their honeymoons they had missed their flight. Any
people who haven't been on their honeymoons yet should just imagine
how horrible it was for them.

For whatever it's worth, I have not had a honeymoon and am not
planning one, and I like Dallas, although I think there are almost
certainly hotels there that I would like better than the one Shaunce
visited.

What the...

where am I?

Oh yeah, I was saying.....

THUMP...jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

A honeymoon is about starting a new life w/ your spouse. It should
not have mattered where you stayed... what matters was who you were
with. Yes, I would be upset about the loss of money, but you were
still with your new husband. If I were your husband, I would be upset
that the materialistic aspects of life intruded the emotional. My
honeymoon was travelling 30 minutes up the road and stayed in a small
cabin at Callaway Gardens. I was not upset, I was giddy that I was
with my new husband.

*falls to floor in fetal position sucking thumb after reading
this....*

This is one of the worst letters i have ever read . .. between typos,
bad grammar and total confusion.

Your last paragraph takes the cake . .. what kind of question is that
"do you remember your honeymoon"?

I'm sure this letter is going to the circular file

And she's decided the best way to spend her remaining time on this
planet is crafting lame letters of complaint.

SOrry, Shaunce, but I think you're lying. First of all, I can't
imagine a doctor ever saying, "Oh, you have about 10 years left to
live." My dad was dying with lung cancer that had spread to his brain
and other organs, and even a few months before he died, doctor's
couldn't/wouldn't give a timeframe (they hate to say "two months" when
you end up living two years!).

You are so full of it. Go get therapy.

Maybe you should take that $400 and invest in some spelling and
grammar lessons.

You don't have to be able to spell "dictionary" to buy one, in case
you didn't know.

Somewhere in there you might have some sort of valid complaint, but
between the spelling errors, the lack of punctuation and the terrible
grammar, I could not figure out what it might be.
It is just possible that perhaps you, admittedly never having flown
before and not having any idea how this works, made an error?

Wow. How did you manage to make it through grammar school?

This is one of the worst letters I've seen here.

Pathetic.

Well, it sounds like you have some sort of half-baked complaint, but
your grasp of the English language is so poor, your letter is not so
easy to follow.

And 20 people flying together to Mexico? Why would you use some
online service for such a potentially complicated trip? Go to a
travel agent for crying out loud.

Be cool, stay in school!

I don't usually harp on OP's for their grammar/syntax, but this letter
is so flagrantly illiterate, it's an assault on my eyes to read it.

That aside, there were some issues I had with your "story" that I
couldn't quite figure out.

What exactly were you basing your assertion that the hotel was
"nasty?" Were the sheets dirty? Holes in the walls? Filthy bathtub?
Bugs everywhere? If your only real gripe was that there was no
breathtaking view (DUH! It's an airport!) then you're WAY off base.

You claim the mistake "waisted so much money" (sic) yet by my
calculation, they paid the hotel bill, you didn't rent a car, refused
to take a cab and "had no way to eat" so you spent nothing
additional.

& what is this business about 20 couples flying back to Mexico?

Just FYI, you should never include a "P.S." in a business letter.
That is SO 6th grade!

You also shouldn't include your gripes about Orbitz in the letter to
American Airlines. American had nothing to do with it and doesn't
give a flying fig.

If you are old enough to be married and live in the adult world, then
you should already be well aware that sometimes life doesn't go as
planned and you just have to deal with it. Your overly dramatic (I
can't stop crying for over 20 mins. I can't calm down.) illustrates
your immaturity loud and clear.

At the end of the day, what was the real goal here? Marrying the love
of your life or taking a swanky vacation in a ritzy resort in Cancun?

Honestly, I never expected such snobbery from someone incapable of
composing a grammatically-correct business letter.

I guess to your credit, the only thing you requested was that they put
themselves in your shoes and not free flights for life.

Ok, so I'm all confused (this is nothing new! lol). First you write
to Orbitz saying you are getting married in June then you write to
American Airlines stating they ruined your honeymoon. How can it
possibly be that American Airlines ruined your honeymoon with your new
husband but Orbits ruined your weekend vacation with your future
husband (to be married with 20 other couples in Mexico in June)?

I'm trying to understand here but I'm having a really hard time. I
can't decide if you are trying to pull on heart-strings with this
letter stating that you were on your honeymoon when in the other
letter you aren't getting married until June.

Help me out here.

Frankly, it sounds like everyone acted badly in this little farce. The
rep gave you poor info, but instead of handling the situation with
maturity and decorum, you acted like a spoiled brat. (Same with the
letter to Orbitz.)

Even I know that the honeymoon isn't about the '$400 a night hotel
facing the water' in Cancun. It's about starting a new period in your
life with someone you have decided to walk beside the rest of your
life.

Except, it sounds like your husband married a child instead of a
mature woman.



Just as an aside, most all hotels in Dallas face the highway. *snerk*
The city is nothing but highway on top of highway. (This is a jibe
about Dallas, not the OP.)

While I agree that if you showed up without the information more
experienced passengers already have it was particularly problematic
for you to get bad information from the woman at checkin, and while I
recognize that the hotel wasn't a great one, the most important part
of your honeymoon was preserved: you and your husband spent the night
together.

If I were you I wouldn't refuse to fly AA again just because of this
experience. You'll be more prepared to wait at or near the gate, even
if the plane is supposed to be late, so that you can keep abreast of
any developments. So the situation that occurred this time isn't
likely to arise again. There are many factors that go into airline
preference, and if you were okay during the flight you may want to
take that into consideration.

As for getting misinformation from Orbitz, that shouldn't have
happened, absolutely, but it's not American Airlines' fault.

This is a terrible letter.

You should have gotten someone with a grasp of the English language to
write it for you.