Large Chunks of Plastic in Loaf of Wonder Whole Grain White Bread

OUCH! That had to hurt. Sounds cruel, but in a way I'm glad it was
plastic and not some of the gross stuff I've read ending up in food
over the years.
I do like the letter, but I agree with those who said sharing the
letter here IS going public and not giving them a chance to respond.
I do hope you get a favorable response.

PS> Hope everything goes well with the twins! Have you considered Pete
and Repete or Kate and Duplikate for names? (just joking)

hey it's so messy i don understan from to post to whom it is going.

even faster, use your phone

Last week I opened a package of Philidelphia Cream Cheese only to find
green fuzzy mold on one end. A lot of it. It was a new package with an
expiration date weeks and weeks away. Thank god I was using it to make
dip or I may have only opened one end and not seen the mold until the
end. Just the thought makes me want to barf LOL.

Anyway, my point is that I can totally see how she wouldn't see a
plastic piece, especially if it was inside the slice of bread or
wasn't sticking out of the side facing her. We all have times when we
are so hungry we just whip something up really quick. I'm sure you
don't take the time to inspect the bread.

With my cream cheese incident I made the hubby call and they sent out
a coupon for a free cream cheese. They responded very quickly; we got
it within a few days. I noticed you said you called Wonder and got no
response. I bet if they had just responded quickly like Kraft did then
you'd be a happy camper.

I hope that your gums feel better and that they respond. Good luck!

Great letter Stephanie and valid. Unlike some of the wackos who post
on this site, and not to mention the other wackos who don't have
anything else better to do than bash legitimate posters, you did a
great job. As for the rest of you. Get a life! Really! You're
pathetic.

I don't know who you are or where you came from, but I like you!
Please stick around, we could use some sanity around here. :)

I don't think it's a question of being sue happy. The OP wanted to let
the manufacturer know of an issue with their bread. I would, too.

I would have included in my letter to the company that I tried to
contact customer service and no one has contacted me - but you already
got that feedback from other posters.

I understand how you feel - my mother in law opened a can of Popeye
spinach one day and found two dead grasshoppers inside. She was really
freaked out by it. We kept the can and took pictures, and contacted
Popeye - who promised to do something about it, but never did. We
wanted to alert the company to a potential issue with one of their
batches of product. And it would have been nice if they offered to
replace my mother in law's can of spinach as well.Needless to say, we
don't buy Popeye anymore.

Why is everyone in this country so damn sue happy?

Not referring specifically to this letter, but it would be cool if PFB
had a way to allow people to upload pictures of the foreign objects
that they encounter. That would eliminate a lot of question.

An OP could always use Photobucket or something like that, I suppose.

Okey doke. So what happened here is I wrote a bad letter that no one
liked, but it did keep you all entertained and amused for half a day.
Yea!

Since we have established that I do not want money, and at the most my
request would have been for another loaf of bread, the worst that
could happen is that they refuse me my rightful loaf and I have to go
out and buy my own darn loaf of bread?? Gasp.

I appreciate all of your feedback and comments, I really do!!!

Can we all be friends now?

I believe this story. I have no reason to doubt it, despite some
people's questions of "how could you have missed this"?

However... I find that "Before going public with my story" to be rude.
First, you've already gone public, so you've already broken your
promise to let them resolve this without you going public. Second,
this comes off as blackmail.

Instead, just let them respond. Most likely, they'll apologize and
offer something. Since their legal department may be wary of legal
claims, they'll most likely offer you a replacement product, as well
as additional coupons... without actually admitting to anything.

After reading your responses to other commenters, I hope you see the
need to rewrite this letter with more of the details you've given
below. The letter above sounds like a request for compensation
without mentioning, as you've expressed below, that this is not a grab
for a large amount of money, but reasonable compensation for the bad
loaf and medical bills. Details such as the fact that you did seek
medical aid, the identifying lot/batch numbers, and the like will go a
long way toward convincing the recipient of this letter that this is
an actual claim and not a "money grab" from someone hoping to fake
their way into a large amount of money.

Here's the problem with what you posted: you say you bit down on a
"large" piece of plastic, which was apparently sharp enough to cut
into your gums. If the piece was that large, how can you possibly NOT
have seen it in the slice of bread? WonderBread comes pre-sliced, if
I'm not mistaken, so it's not like you cut your own slices (in which
case I could understand how you might've missed the plastic - my
husband and I both cut thick slices for our sandwiches when we use
un-sliced loaves of bread). You say the next 4 pieces also had large
pieces of plastic in them, to the point where the bread was misshapen.
I guess I'm having a tough time seeing how there was a piece in the
bread you bit into that was so large that it 1) caused significant
damage to your mouth, but that 2) you didn't notice any irregularity
in the bread ahead of time.

I'm not saying you're lying, I just think you're exaggerating a bit to
sensationalize your claim. Also - how did this plastic damage your
gums and not your teeth? If you were biting into it, it would have
come in contact with your teeth first, right? How did it manage to
injure your gums so severely without leaving any sort of mark on your
teeth?

Have you tried to contact them directly? If so, what did they say?
If not, I suggest it since this could be a potentially serious problem
if they had foreign matter in one of their batches.

Wonder is a huge national brand and this could be isolated to one
particular plant but I think they should know about it ASAP.

I have to ask, was the injury to your mouth so severe that you sought
medical treatment? If so, I hope you kept all of the paperwork. If
not, how exactly should they compensate you?

True this is a public site, thank you all for pointing that out...by
"going public" I was referring more to contacting the local news
media. As I stated in my first response, I DO NOT want to make threats
or demands. I don't even necessarily want money. Maybe I want a free
supply of Wonder bread for a year!! Maybe I just want a replacement
loaf. Maybe I was just warning other consumers to be careful when they
eat Wonder Bread. Thanks for all the feedback though. I used to love
using this site several years ago before it was revamped.

"Before going public with my story"

Liiiiittle late for that.

"Before going public with my story..."

Um, didn't you just do so?

As for the alleged injury to your mouth, you're going to have to prove
actual damage - dental bills, etc. A mere photo of a damaged loaf of
bread (how are you going to prove YOU didn't put the plastic in
there?) isn't going to cut it.

If this story is true, which I pretty much doubt (call me a cynic, but
I find it difficult to believe that you couldn't see or feel the
plastic before taking a bite), I think you're definitely taking the
wrong way about addressing the issue.

I don't understand how you failed to see a "large piece of plastic"
when you were making your sandwich.

Do you have actual injuries that had difficulty healing? Did you see
a doctor? If both answers are "no," then I can guarantee you that not
only would you not win a dime in court, no lawyer with any sense would
take this case.

Oh, and Stephanie? Posting a letter on a public forum on a public
website IS "going public" with your story.

Call them! This isn't exactly an insignificant issue. If you are
telling the truth and you do have pictures, then the company will be
much quicker to respond if you just call them. As someone else has
pointed out too, blackmail isn't the way to go about getting what you
want. You've now posted on a public site regarding this situation.
There is no reason to believe that they couldn't try to come after you
for slander.

And please, tell me that you wouldn't sue a company for "damages" and
"undue stress" etc. simply because they happened to have a
malfunction. Medical bills, maybe, but that would be assuming you
have medical bills from this incident.

*****Before going public with my story, I would like to give
Interstate Brands a chance to compensate for the injury to my mouth.
Please respond ASAP. I have pictures of the slices with the package,
as well as the rest of the loaf in my freezer.*****



You just "went public" in that this is a public website where you
shared your letter with the "public". Basically "threatening or
blackmailing" a company like that is probably not the best way to get
the result you seek. There is always a chance that the company can
sue you for damages.

The plastic is white and it was baked inside the bread and not visible
in either of the slices I used. If that slice had been misshaped like
the next few slices, I would have noticed it. On the next few slices,
there were odd shape tears in the middle of the slices, like when
bread tears instead of cutting neatly. Of course, I wasn't expecting
there to be a foreign object in a loaf of bread, especially a brand my
family has eaten for several years!!

Odd that you didn't see the chunks of plastic at the time, but they
are clearly visible now in the next 4 slices. Possibly you weren't
paying that close attention when you were making the sandwich, so you
didn't notice the foreign object, but now that you know it's there,
you can see it, maybe?

Perhaps you could have included a date code from the package to assist
the company with the investigation into what went wrong.

Good luck with this.
I hope the company contacts you.

I do have pictures and I am trying to give Interstate Brands a chance
to respond to my letter without making threats or demands. Thanks for
the feedback.

And do you have pictures of your gums? Why post here when you should
have consulted a lawyer?