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 MayTag Responds to an e-mail letter
Posted Thu March 1, 2007 12:00 pm, by Jo Ann G. written to Maytag Corporation
Write a Letter to this Company | Rate this Company
I wrote a letter to Maytag through Planet Feedback concerning burned-out parts on my
two-year-old range. Within a few hours, I
received a telephone call from a Maytag representative offering to reimburse me for one of the parts in question upon receipt of a paid invoice for the replacement part. I was
very pleased with the positive and rapid response to my concerns. It has restored my
confidence in purchasing Maytag brand products.
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by sue johnson Posted Wed March 7, 2007 @ 9:03 AM
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How did you do that? I have been calling, writing, & emaling Maytag
for months. They finally called (after I contacted the bbb) saying
that someone would be sent out to fix my "new" dishwasher that has
been a lemon from the start. That was a week ago and I haven't been
able to reach the person that called since.Duh!
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by Lee H. Posted Sat March 3, 2007 @ 3:12 AM
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Jo Ann,
Thank you for this update.
You have, of course, found the same thing that many consumer magazines
report, Maytag is one of the leaders in home consumer appliances.
Enjoy the range.
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by Gino Posted Sat March 3, 2007 @ 10:48 PM
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Meaning I know people who have new maytag and new frigidare and swear
by them. There was a noticeable decline in build quality when the top
loading 24 plus year maytag bit the dust, and we were looking for just
the basics and when the salesperson is not really saying anything, but
leading you to other machines... I can take a hint. I'm glad Sears
came through for you, but sorry it took them so very long- there
really isn't an excuse for that kind of treatment.
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