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Dasterdly actions at Taco Bell

Posted Tue March 20, 2007 10:21 am, by William F. written to Taco Bell

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I recently was on a shopping trip, and I stopped on my way to get some food at a Taco Bell I saw on the way... I am normally pleased with the prompt service and food quality I am presented with. But, this time I was utterly disgusted at what I saw on a trip to the restroom. When I walked in I noticed an employee walking away from the urinal and not washing his hands on the way out. When I saw him start to walk out I asked him why he did not stop to wash his hands and his reply was that he did not need to in the bathroom and he could do it in the kitchen. I noticed that this employee walked back into the kitchen and resumed to work. What I did was tell the manager what I have seen and the manager said he would get to it when the rush was over with and it was more efficient with time.

What I believe is that Taco Bell should put more emphasis on the fact that their employees need to be washing their hands when complete with the restroom, and also I would like some kind of gift card or certificate for noticing this problem.


Reply



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by Aimeyir Posted Tue March 27, 2007 @ 4:53 PM



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by adiilllnswy Posted Mon March 26, 2007 @ 10:09 AM

Please ignore this complaint, the incident was resolved and for you
who were wondering I did not go to the bathroom until after I followed
this gentleman, also I now realize asking for freebies is stupid, but
who doesn't love a free taco here and there?

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Not from that store, I hope! by MA Loper Tue March 27, 2007 @ 5:11 PM

by Alex Taylor Posted Mon March 26, 2007 @ 3:38 AM

I totally agreed with your letter until I saw the sentence "I would
like some kind of gift card or certificate for noticing this problem."
Why do you think you need a gift card?! You're just trying to get
freebies. Taco Bell won't take this complaint seriously with that last
sentence.

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by SZ Posted Sun March 25, 2007 @ 4:58 PM

Oh, the horror...Oh, the humanity!!! Quick! Get the Aflac duck here
to untie Nell!

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by Nayda Badillo Posted Sat March 24, 2007 @ 9:45 AM

Have you ever heard of "doing good, for good's sakes?"

Anyway.. why, I wonder, would you want a for a restaurant that you
have personally OBSERVED with such bad hygiene?? hmmmmmmm .. Do you
really think that folks who have such bad habits would change
overnight..just cause you wrote a letter?

ewww.. I cringe to think about what other things they do that you
didn't see!

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by Mike Holly Posted Fri March 23, 2007 @ 8:38 PM

You had no reason to get a gift card as compensation for what you saw
and did. Maybe, a letter of compliment from the TB and a friendly
thank you from management, but no gift card.

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by Mike Z. Posted Fri March 23, 2007 @ 2:50 PM

Drat and double drat!!!

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by Adam W Posted Fri March 23, 2007 @ 2:33 PM

I think you are right to complain but you certainly don't have the
right to ask for a gift card. It would be nice if they sent you one
but it's pretty rude to ask for it.

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by Clinton Crawford Posted Thu March 22, 2007 @ 9:20 PM

I eat fast food pretty much daily for lunch.. if I could get free food
every time I noticed something theyre doing that they shouldnt be I
would never pay for food.

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by donno Posted Thu March 22, 2007 @ 7:54 PM

We are all out of gift cards, and a silver star seems more appropriate
for what you did.

Taco Bell management team

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by A A Posted Wed March 21, 2007 @ 9:54 PM

So the employee was walking out as you were walking in. By the time
you finished the employee could have washed his hands 8 times before
you saw him again. Are you saying you went into the bathroom, sparked
up a conversation with the guy and followed the him right back out?
Stalker.

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by p d Posted Wed March 21, 2007 @ 8:53 PM

You had me right up to the freebie.

One more thing. What location is this? There are an awful lot of Taco
Bells, you know.

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by Jugi Posted Wed March 21, 2007 @ 7:20 PM

Eww. That makes me think of that episoe of SEinfels with "Poppy."

But you want something for free for that?

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by Prefect Zachary Posted Wed March 21, 2007 @ 3:13 PM

There is something very funny about this story. First of all how did
you get into Taco Bell's kitchen. Customers are not allowed in there.
Second of all, if this incident disgusted you why do you want free
food from them. Why do you want food from someone that uses the
washroom and does not wash your hands. Did this really happen or are
you looking for a free handout.

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Zach... by Chris M Wed March 21, 2007 @ 9:24 PM

by eydieville Posted Wed March 21, 2007 @ 3:07 PM

There is no excuse for not washing your hands after using the
bathroom, particularly if you are handling food. There is no excuse
for the manager blowing the incident off and there is NO, repeat, NO
excuse for whining for freebies just for pointing this out.

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by BigRed Posted Wed March 21, 2007 @ 1:51 PM

Well urine is sterile so if any happened upon his hands your safe. The
part of his body that he touched was presumably washed and sealed away
in his pants all day so if anything his hands got that part dirty. As
mentioned in another post, you ate the food then asked for give
always. Case closed.

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Would YOU eat the food that guy served? by RedheadWGlasses Wed March 21, 2007 @ 7:42 PM

by Firebrat Tracy Posted Wed March 21, 2007 @ 1:42 PM

Lets break it down:

~Went to Taco Bell.
~Got food.
~Went to restroom and observed employee exiting
without washing hands.
~Confronted employee and manager about disgusting,
'dastardly' behavior.
~Ate food (presumably)
~Went home to report disgusting behavior to corporate and asks for
freebies.

See the problem here, William? Your integrity took a serious nose-dive
when you claim to have been repulsed and disgusted, but not so much
that you didn't throw away your food and demand a refund. Which, by
the way, is what I would have done.

Then, to further erode your credibility, while relating your
'dastardly deeds' story to corporate, you ask for freebies.

My question is this: Why, if you're truly as repulsed as you claim to
be, would you want to eat there again?

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by Sick Erik Posted Wed March 21, 2007 @ 10:47 AM

I guess I need to go set up shop down at the local Taco Bell. Turns
out if you ever witness an employee doing something wrong, you get
free prizes!

Hooray! Free stuff for complaining! God bless America!

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by Kimbot Posted Wed March 21, 2007 @ 10:11 AM

i work at taco bell here in missouri and i wash my hands in the
bathroom and if i'm making the food i will wash again in the kitchen.
but my funny story is one day i was on front counter. i was sweeping
the dining room and a man came in so i went over to the register to
take his order. he said aren't you gonna wash your hands? and i said
sir i don't touch the food and touching money that's been to hell and
back is a lot worse than touching a broom. he just gave me a dirty
look. and then he stole a huge cup from me. that guy was a jerk.

Reply

You got a dirty look - by B.N. Thu March 29, 2007 @ 6:05 PM

by MA Loper Posted Wed March 21, 2007 @ 9:26 AM

First of all, "Dasterdly" (sic)? ROTF on that one.

Secondly, you don't get freebies for noticing someone failing to wash
their hands after using the restroom when you CHOSE to eat there any
way. Furthermore, why would you even WANT to eat there let alone go
back again after witnessing that? I mean, seriously! Ewwww!

Finally, if you really want to get this taken care of, call your city
Health Board (they're in the government pages of your phone book) and
let THEM know what happened.

You won't get freebies, but I can bet that manager won't be waiting
for a "more efficient time" when the inspectors show up.

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by >Leanne< Posted Wed March 21, 2007 @ 9:07 AM

I hear that a high percentage of employees are found to not wash their
hands after using the bathroom. It is gross. But then you still want
to eat there so apparently it isn't as gross as you thought at first.

Reply


by Blackrack Posted Wed March 21, 2007 @ 8:00 AM

Everybody already said it, the freebie grab's just you being greedy.

Aside from that, issues of cleanliness is just one of the many reasons
I avoid Taco Bell (aside from the food, of course). Employees in all
restaurants need to take a little more time, and managers need to
crack down on it.

Through my strong will, I shall resist a rat-related Taco Bell joke...

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by Retail G Posted Wed March 21, 2007 @ 7:32 AM

Good letter...right up until the grab for Freebies. Sorry, this
shoots your credibility out the window. I'm sure if this really
happened, it is not the first time nor the last that this and other
employees didn't wash their hands. It is a risk you take when you eat
out anywhere.

By the way, if Dick Dastardly worked there, do you think they would
hire Mutley too?

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by AuPair Courtney ! Posted Wed March 21, 2007 @ 3:08 AM

pity... when I read that there were "dasterdly actons", I expected to
find that a villian with a mustache had tied poor Nell to the railroad
tracks. But it turned out to be just another freebie grab.... life can
be so disappointing....

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by MA Loper Posted Wed March 21, 2007 @ 9:40 AM

I thought the EXACT SAME THING!

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by billyevil Posted Wed March 21, 2007 @ 2:06 AM

The freebie grab did have me annoyed as well. The first thing that
makes me wonder about this story is that the person was "walking into
the restroom" when he noticed the employee walk away from a urinal and
not wash his hands.

The person confronted the employee about washing his hands, and when
given a reply, didn't goto the bathroom or wash his hands, or whatever
he had come into the restroom to do, but instead followed the employee
back out into the restaurant and watched him go into the kitchen and
back to work.

So, either the person just goes into bathrooms for no reason, or they
let the employee out of their sight for the duration of time they were
in the restroom doing their business, and so their story is suspect
and most likely just a grab to get free food.

Reply


Exactly by SiouxFan Wed March 21, 2007 @ 11:57 AM
by adiilllnswy Posted Wed March 21, 2007 @ 1:03 AM

the only reason I asked for a freebie is because I love taco bell so
much, a bit of follow up, that employee was fired, and in the personal
letter to taco bell corporation I included names and places, but if
you ever posted before you would know you cannot include names on
planet feedback.

Reply


Yes it's disgusting what you saw. by Gino Wed March 21, 2007 @ 1:47 AM


But.. by Harleycat Wed March 21, 2007 @ 9:13 AM

How do you know? by dawniedawn67 Wed March 21, 2007 @ 9:44 AM


I agree, Dawnie by RedheadWGlasses Wed March 21, 2007 @ 1:41 PM

by RedheadWGlasses Posted Tue March 20, 2007 @ 8:19 PM

The freebie grab aside (you're real classy, William!), you didn't tell
HQ which Taco Bell you're complaining about, so they can't do a thing
to help you. Other than give you free food. Which you'll get, I
presume, at that same Taco Bell.

Yo quiero diarrhea?

Reply

by S. Brown Posted Tue March 20, 2007 @ 7:37 PM

A gift card because you reported that a worker didn't wash his hands
after using the bathroom? Does anyone report anything for the good of
all mankind anymore?

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by PaintedLady Posted Tue March 20, 2007 @ 3:21 PM

You had me til the freebie grab

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by tickytack Posted Tue March 20, 2007 @ 1:36 PM

Oh, give me a break. Anything for freebies, eh?

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by Quasi_Mondo Posted Tue March 20, 2007 @ 12:47 PM

"...I would like some kind of gift card or certificate for noticing
this problem."

Bill, I could actually hear the sound of tires screeching when I got
to this part.
GROAN.

Reply




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