Damaged Electric Range

I don't understand you. When you saw the damage, why didn't you send
it back? A repaired range is NOT a new range. Now you will pay for a
"new" range that is not new, but repaired.

Eldora,

Lee, maybe you're not aware, but there is FREE PORN on the internet!
For real! Why don't you redirect your time and energy to obtaining
some of that stuff and leave poor letter writers alone.

With all respect, you should accept the fact that your deception is
now over. I may not have been the one who brought it to the surface,
but at least it was exposed. Trying to shift the blame is what I
would consider despicable behavior. I was actually surprised that
you, or part of one of your alter-egos would even allude to your
actions.

Along with your deceptive behavior, the OP has finally admitted that
this item was sold as a clearance item and was therefore not available
for exchange. Under such circumstances it is now understood why the
retailer may not be willing to refund the purchase. If the product
was supposed to be new, there is no question the retailer would have
been willing to refund the purchase.

I would hope this has taught you the importance of being respectfully
truthful to posters. If you wish to continue your charades with
multiple accounts, well that is unfortunate. At the very least,
however, you should consider how you're addressing their issues.

The proof is in the pudding... or should I say PROFILE.

Pick a name and open one.

What's the problem Mikey? Can't decide which name to choose? What
are you hiding? What are you so afraid of? Do you think seeing it in
writing will put all of you over the edge? I hate to be the one to
tell you this, but you left that edge a long time ago.

It's time for you to face the fact that you have no credibility here
any longer. You're just making a fool of yourself. Save what's left
of your pride, if any, and move on. Maybe you'll get lucky enough to
find another site where you'll get away with your antics, at least
until someone notices, because it's not going to happen here as long
as I'm around.

And don't bother coming back with a new name. You're simply not
creative enough to pull it off.

I hope you didn't throw away the box! I agree with others here.. call
the retailer, first. See what they say and then go from there!

I got 10% off a washer (not maytag) becuase of the same thing. The
dent was on the top of the dials so no big deal to me. It worked and
the extra discount was good.

Good luck to you!!! I hope they resolve your problem!

Eldora, try calling the retailer you purchased the range from. Most
will exchange it if you explain the issue to a manager.

Eldora,

I'm so sorry you were so unfairly treated by a PFB poster. It's just
their way of bullying people because they must have no other outlet.
You have every right to expect fair treatment. You paid for a new,
fully functional, unblemished appliance and don't let anyone tell you
you are wrong.

Have you tried contacting the retailer? Some companies value their
customer base and are willing to act as a go between with their
suppliers.

Maytag's website has a contact us option to file your complaint
directly along with the model number etc... perhaps they may help.

http://www.answers.com/topic/maytag-1

This link has the story and history of the company, but better yet, a
phone AND fax number and street address to contact Maytag (Now a
division of Whirlpool)

My only advice would be to forward your PFB letter along with photo
copies of any supporting documentation (model number, reciept where
purchased, etc)

Gino, this site wouldn't be the same without you and your entertaining
yet insightful comments. I hope you stick around for a very long
time.

wow! this is obviously maytag's fault. i hope they replace your
range.

In 1907, Frederick Louis Maytag entered the washer business with one
goal in mind: to build quality appliances from durable and
long-lasting materials. That ideal holds true today for Maytag's full
line of household and commercial appliances, from washers to
refrigerators to ranges and cooktops.

Throughout the past one hundred years, Maytag's suite of quality and
dependable appliances has grown to include new and innovative
products. But the company has never wavered from its founder's
steadfast commitment to quality. That's why today, Maytag washers last
longer than any other brand on the market.

F.L. Maytag once said "never let the company forget its responsibility
to deliver quality machines to the public." As always, Maytag
continues its relentless pursuit to build the highest-quality and most
dependable machines for you, the customer.

This is a very common problem with Maytag appliances. My refrigerator
came out of a box that was in perfect condition, and yet the door of
the refrigerator was dented. The deliver guy told me Maytag knew it
was dented, but since the door was installed in the wrong direction,
they probably just shipped it that way, knowing the door would have to
be switched. I guess it never occurred to them that another delivery
would be an inconvenience to me.

My Maytag stove was also damaged. There was a very deep scratch right
on the top, and over it was placed a sticker, so I didn't see the
damage until the delivery guy left and I took the sticker off. A new
top was ordered, but when the technician attempted to install it, the
top didn't fit. He kept banging on it until it finallly went on. The
stove stopped working as soon as the warranty expired. I will always
feel that all the banging caused the stove to suffer a premature
death.

I won't even bother you with the story of my Maytag washing machine,
but needless to say, Maytag struck out three times, and I will never
give them another chance again.

By the way, there are numerous letters complaining to Maytag about
damaged appliances coming out of undamaged boxes, so it obviously is a
common problem on the part of the company.

I was happy to read your letter Eldora, and think I may be able to
shed some light on your difficulties.

First, it is important to understand what warranty coverage is and how
it is handled. When you are given a one-year warranty from the
manufacturer, it is offered as a LIMITED warranty. Maytag, being one
of the leaders in appliance manufacturing, offers this standard with
most of its products. This warranty covers the regular use of the
product, free from defect in the mechanics of the appliance. It does
NOT cover aesthetics, especially that which may be caused by abuse or
misuse.

Understanding this, you can now understand that, regardless of where
YOU THINK the damage was done, the solution lies directly with the
retailer you purchased this through. You need to contact them as soon
as you are able, as they may have certain regulations on returning
said merchandise.

Hopefully you will find this very helpful and lead you to the proper
solution.