Dissatisfaction

Heh... you all are just full of constructive comments, eh? While it
wasn't the most elegant letter, the writer got their point across to
Applebee's I'm sure. I think that was the audience she was shooting
for, more than the peanut gallery here.

Ahh yes, PlanetFeedback. So easy, even a caveman can do it.

Ooops, I guess that was copyright infringement.

Read letter. Sucked. 11+38 = 50. Hint writer need math class.
Write want reimburse meal ate. Bad logic. Must go now.

What you talk about?; Why write funny?; Waiter always ask need change;
What wrong with you?

I hate it when they don't have any eggs for the chicken salad too. I
also complain when they run out of tuna for the ham salad.

Which came first--the chicken or the egg?

Interesting letter... But ... You seem to have eaten the food which
means you bought it.
I would have spoken with the manager while I was there.
And, my experience has benn that Applebee's is notoriously lacking in
customer service. Everytime I have gone it has been bad.
Maybe it's just how Applebee's operates. Just steer clear and move on.

Interesting letter... But ... You seem to have eaten the food which
means you bought it.
I would have spoken with the manager while I was there.
And, my experience has benn that Applebee's is notoriously lacking in
customer service. Everytime I have gone it has been bad.
Maybe it's just how Applebee's operates. Just steer clear and move on.

lack of info from you;try talking with the manager next time; and its
not a store, its a restaurant

I can see your frustration. You may have some valid issue, but maybe
you should go to the "help with letters" section and try again.
Inquring mimes want to know:

????

It's incredibly tacky for a server to ask if you want change. It's
basically asking, "is that my tip?" The server should always assume
change is needed unless specifically told, "the rest is for you."
That's what I did when I was a server, no matter the amount of change.
I would have felt unconfortable ever asking a customer this.

FIRE BAD!!!

Not everything in life is a powerpoint presentation, Kenneth.

Wrote letter. Talk like caveman. No use extra words. Those hurt
brain. Hope company undertsand. Maybe get coupon?

According to Don Pablo's website (which sucks if you have dial-up, by
the way, so don't even try it), if you join the "e-club," you get $10
on your e-club card for your birthday AND on your membership
anniversary. I would risk a guess that if you're getting $10 for your
bday to spend at DP, then you're not going to get free dessert (which
would then be accompanied by a birthday song).

i've had people leave me bigger tips, so while the tip does sound
large, it's not unheard of. it isn't the waiter's fault that the food
items you wanted aren't available. he does not do the ordering. it
is standard procedure to do a check back within three minutes after
delivering the food, so he is derilict in that area. you said that
you wish to be reimbursed for the "lack" of meal--but earlier you
stated that the waiter didn't do a check back to see if the food was
OK. So, i'm assuming that you had to have had food to have done the
check back on in the first place, so there wasn't a lack of food.
Also, you didn't say there was anything wrong with what you got, just
that they were out of some of the items you wanted. Therefore, you
aren't due anything. Really, it sounds as if the only error made by
the waiter was not doing a check back. Also, i do get not liking the
phrase, "do you need change" and do agree that it would be better if
the waitperson were to say, "i'll be right back with your change."
that leaves the ball in your court if you don't, indeed, want change.

I am sorry but all the incomplete sentences left me wondering what was
going on and what happened. Did you alert the manager? I understood
something about a manager of the Radford Store in VA and how they were
suppossed to address the problems but what happened. Or did you talk
to them at all. See this is why people use pronouns,adverbs and most
of all proper punctuation. The manager probabley received this letter
and had no idea what to do.

Is this a telegram?

Manager is friend; inform manager of problem before leaving; no
informing manager, no redress.

In other words, the manager can take care of the problem, before you
leave. The fact that you didn't let him or her know is not their
fault, but your own.

Next time, speak up, and please, use complete sentences.

For a server to figure out the whole "change" deal is to just say
"I'll be right back with your change"...if you are to keep everything
that was left, the person will say "ok that's all set" or something
similar. If they don't say that, then you know they need change. EASY
and doesn't give the impression you are presuming anything.

While I agree that this is a horrible letter, I admit that I'm annoyed
every time a waitperson asks if I want change. I know other people
who are annoyed by this practice as well. I don't care if it's busy
and it means one more trip to the table. I tip very well.

Note to all waitstaff: Just bring back the change (and mix in some
small bills if possible) and I'll tip you.

Hey, here's a stellar idea! Why didn't YOU speak to the manager
before you left?

And, like Dawn said, I don't think you can get reimbursed for
something you didn't even get/pay for....hey, if that works, can I get
reimbursed for the $5M Lear Jet I never bought please?

You want to be reimbursed for a meal that you didn't receive? Why on
earth would you pay for something you didn't get??

Try writing full sentences, first of all. Second, why didn't YOU
speak with the manager? Oh, I forgot, making a bigger stink of it by
writing to corporate gets you FREEBIES! Right?!

Is this a telegram?

"Talk with manager of Applebees in Radford to address and correct
these problems."

And why, pray tell, didn't YOU do this?

Write letter.

Refurbish robot.

WTF?

This reads like a laundry list instead of a letter.

You want a free meal because of a lack of a meal? If you didn't get a
meal, what did you spend $38 on?

You should have spoken to the manager while you were there, not
written a letter after the fact.

What a horrible letter.

And if the place was as bad as you say why didn't you speak to the
manager yourself?!

This letter would be so much better if you rewrote it using proper
sentence structure. As it is, it is difficult to follow, following
neither true list form nor standard English grammar. If you really
feel the need to put a list in a business letter, this might be a
better way to do it:

*Write an introductory sentence, followed by a colon to signal that
what comes next is a list. That ensures that your list will be easy
to process and undertand.

*Use bullets and spacing to separate your items.

*Make your list's items parallell. If you start the first one with a
noun, start all of the items with a noun.

*Use a numbered list to show the order of events in a chronological
story.

*Don't list the same point several times worded different ways. You
should have enough points to make your case without trying to bulk up
the list. If not, reconsider your conclusion.

When you have listed your points, it is a good idea to clearly
demonstrate the conclusion you have drawn on the basis of the facts
you put forward in the list. Doing these things will make your list
easily comprehensible to the busy people whose job it is to read these
letters.

I have to take issue with your statement that a waiter asking if you
need change is somehow hinting around for a big tip. Certainly the
waiter expected to be tipped, since tips make up the biggest portion
of a waiter's pay. Most people feel that, "Did you need change?" is a
much nicer question than, "How much change did you want?" which is
basically asking point blank "How much you gonna gimme?" Then, if you
just simply say, "Yes, please," you can figure your own gratuity.
Twenty percent of $38 is $7.60, so an $11 tip is hardly ridiculously
large, especially for people who don't want to fool with figuring
percentages.

As someone who has worked as a server in the past, I HATE it when our
waiter/waitress asks "Do you need change?" I know it's silly - I have
a hard time not tipping even when service was bad, but I hate that
presumption of a tip being there.

I much prefer the server to let me know that they will be back with my
change, giving me the opportunity to say "No change."

Then again, we pay with a credit card most of the time anyhow, so it
usually doesn't come up that much!

Ugh...

Sentence structure is your friend.

Honestly the list is horrible. Please consider rewriting this and
using correct sentence structure.