Son Scarred for life after visiting Jolly Roger Hotel

The only ways I could see this being the hotel's fault is if either a
member of the staff pushed him out of the bed or if the bed was
somehow faulty (ie a leg was broken and made the bed tip) and he fell
for no other reason than that fault.
That said, I do agree that the staff could have been more helpful in
telling you where the hospital was or calling for an ambulance...
that's about the only valid complaint that I see in the letter though.

Lord this sounds almost like the same story of the lady whose business
trip was ruined because her son tripped over a sign in a lobby a few
months ago.

Watch your on children and take responsibility. Hell if you been
driving three days non stop you should of been more than just tired
and your car full of crap like your story!

I'm going to guess the floors are made of wood. What the heck are
your floors made out of, rubber? Your kid could slip on your floor
and fracture his skull.

Why should the hotel refund the money?! Did they come into your room
in the middle of the night and push your kid off the bed?! The hotel
did nothing wrong! Also, I'm guessing that the floors were probably
some type of wooded floor. That's so messes on the floor can be
cleaned up more easily than if they had a rugs. You can't blame the
hotel for your kid falling out of bed. That is just crazy!

I don't see how this could even remotely be the hotel's fault. If
your son fell out of the hotel bed, it is not the hotel's
responsibility. Yes, it is unfortunate that your son had to endure
the pain of splitting his nose open, but it was through no fault of
the hotel. It sounds like your son may need a railing on the edge of
the bed in the future, and just to let you know, you'll need to travel
with that or call ahead to be sure the hotel can accommodate your
request for a railing prior to arriving.

Wow your story illustrates why parents should order extra pillows at
hotels and put them on both sides of the floor in hotels. I don't
have children. Has your son ever fallen out of bed before?

I understand that the people may not have been as sensitive as you
would have liked. That is too bad but some people are just like that.

HOW IS THIS THE HOTELS FAULT!!!! DId they push your son in the middle
of the night off the bed..
Your poor son!! U need to step back and only blame yourself for your
misserable trip!!! That's upsean to think U want accomodations for
your son falling out of bed...COME ON LADY get real!!!
I would of gave u the same responce that they did or actually been
more blunt and up front with you.

Your trip was RUINED because u were a negletful parent!!
IF you have a young child bring a sleeping bag !!!!

If the Jolly Rodger Hotel is at fault for it's floor being made of too
hard of a surface, then you are guilty of child neglect and Child
Protective Services should be notified. Eh !!

Unless you had proof the hotel was to blame, say the bed mattress was
droopy and they refuses to listen to you and fix the bed, you have no
proof the hotel is liable for your son's injury.

GO AWAY CANADIANS !!! and you complained about disney too. did you eat
or go to walmart ? just wondering cause I will probably come up to
those ltters too in a minute lol

any type of material a floor is made out of can split a kids nose wide
open, especially when falling on it.

It's the letter titled Ripped Off on the top 20 list.

OMG...your son fell out of bed...how is that in any way the hotels
fault? Would you complain that it was the matress companies fault if
this had happened in your home? ER trips are always long...your trip
was ruined because you let it be that way...I'm sure your son would
have enjoyed himself, stitches and all, if his mother hadn't made such
a big deal about the hotel. As for their lack of compassion, were you
ranting like this to them about somethig they had no fault in? I'm
sure if I'd been that person my reaction would have been, "Oh" as
well, jsut to get you to walk away!

Your son is going to be scarred for life when he realizes what a scam
artist his mother is!!!

How is your son falling out of bed the responsibility of the hotel ?
What did the hotel do that was the cause of your son falling ?

People are so quick to find and place blame on others these days. 2
nights refund becasue your son can't stay in bed ? I am all for
companies paying for damages they cause, but this..........

"My poor husband rushed my son to the hospital, and had to stay there
for 6 hours while he got sewed up after falling on your floor".

Who, may I ask, would you hold accountable if he fell out of the bed
at your home?

"...my son's face is ruined"

Does your son know you think he is "ruined"? That's kind of harsh.
If the injuries were that bad to disfigure him, maybe you should file
a lawsuit.

This is ridiculous. The hotel didn't plan for your son to fall out of
bed and hurt himself. Maybe the people at the front desk thought you
abused him.

oh please, accidents happen, you just happened to be there, sleeping.

i'm sure their floor was concrete - like most hotel floors. they put
down padding and carpet. what would they make the floors out of?
pudding? cotton balls? the hotel did nothing wrong. you are not
deserving of any compensation. i'm sorry your trip was
interrupted/ruined by the ACCIDENT that occurred, but with small
children accidents are going to happen...as a parent you should
realize that.

I, too, am from Canada. I have to say that most Canadians do not think
in this manner. I have to agree with the majory of respondents. How is
it the hotel's fault that your son fell out of bed? What exactly do
you expect them to do? Assign someone to stand there and hold your son
in place? Maybe your son needs to learn how to lay in bed properly.

Unless the hotel configured the bed to catapult your son out of it and
onto the floor with malicious intent, then it is in no way, shape or
form the fault of the hotel. Accidents happen. Period. It sounds
like the trip was ruined due to your attitude. I'm sure he was in
pain for a while due to his accident, but I know some kids that would
give up a kidney in order to go to Disney World. If you can't afford
to go on a vacation in the future then don't go. It sounds like you
are just looking for an excuse to get a full complimentary stay
because you couldn't afford it in the first place. I hope you will
take your kids back to Disney someday again when they are a little
older so they can have some happy memories.

I went to a beach that was very rocky. I was too busy making googoo
eyes at the lifeguard to pay attention to where I was stepping, and a
rock sliced into the top of my right big toe. The scar is still there
after 12 years of fading (but I never did get that lifeguard's
number). Who should I have sued?

They must do things differently in Canada. Here in the USA when kids
fall out of bed it's usually the kids fault, not the owner of the
property. If you were at home who would you sue? Yourselves. Just
think about how assinine your letter sounds. If you thought about if
for even a second you probably wouldn't have posted it.

In no way is the hotel responsible for anything that happened to your
child. I agree a "Oh I'm sorry, how's little so-and-so doing now?"
would have been nice, but in the service industry, unless something is
ripped off someones body and the hotel is liable for it, they really
have heard just about everything. You also might want to stop
overreacting. What type of lesson are you teaching your child? Life
happens. Deal with it. Stitches and scars heal. Hell, next time
you're at Disneyland, stop over for a day in Los Angeles and have some
plastic surgery done. The place is loaded with plastic surgeons!

Better luck next time. And oh, one more thing. Pull your head out.
I'm sure it's dark in there.

So, you're basically using your son's injury for a gimme grab? Boy,
now that's low.

You are truely one evil person.

The only way your son's fall would be the fault of the hotel were if
an employee were to push him out of the bed.Jolly Roger did what they
could to help you,albeit maybe not as nicely or as efficiently as
possible,but they did do their job.They are not trained medical
professionals,they are hotel staff.
What would you do if the kid had fallen out of his own bed at home?

Floors are made of hard material because...well, they're FLOORS. Duh!

I'm very sorry to hear that your son was hurt, but it is not the hotel
chain's fault that he fell on the floor. I fail to see how they were
negligent in this case. Yes, the front desk staff could have been more
caring, perhaps, but they did their job in directing you to a clinic.
If you really felt the injury was that severe, why did you not call
911 as another poster suggested?

And what kind of mother are you to suggest your son's face is
'ruined'? That's horrible! So he has a scar, big deal! that hardly
makes him a ruined child.

So, if your son had fallen out of bed at home, would you have sued
yourself? Do tell.

What is the color of the sky in your world?

How is this the fault of the hotel, did they come into the room and
push your son out of bed while he slept?? I have dealt with more
split lips than any other injury in my kids lifetime, and it is always
looks worse than it is. How old is your son? If he is young, the scar
will probably fade before he becomes an adult. Was it his nose or the
skin between his nose and his upper lip, that was split.

If the vacation was within your budget, would you have been asking for
your money back.

How is this the hotel's fault?

If you deemed it emergent enough to need the hospital you should have
dialed 911 from the hotel room and then informed the hotel clerk that
the ambulance will be arriving and to direct them to your room.

The material is called the FLOOR. IT IS HARDER THAN YOUR SON'S FACE.

In light of the various complaint letters you've written in order to
get all the money back you've spent on your vacation, I mean your
ordeal, you should write letters of complaint to the hospital in which
you were born, the doctor and nurses who delivered you, and to anyone
who ever had a role in educating you, because you obviously are so
incredibly miserable, you may as well get a refund on your entire life
up until this point.

Michelle, if you think vacations are too expensive than don't go. It
will save you from suffering from buyer's remorse.

I don't get it - - why do you feel you should receive compensation
because your son fell out of bed?

This letter, combined with the one you wrote to Disneyland complaining
because they were crowded at 2:00 p.m. on a Saturday afternoon are
nothing more than shameful gimme grabs.

How in the world could you possibly assume that it is the hotel's
fault that your son fell out of bed? In what kind of alternate
universe do you imagine they should refund any money because of that?
You tacked on the part about the front desk "not being helpful" just
to bolster your non-existent case. Secondly, no one is going to feel
your pain except you. It isn't going to send the front desk to tears
because it didn't happen to them. When i tell people about major
things, they can't feel the emotions i feel, their reaction won't be
the reaction i feel. They are simply not responsible for an accident.
If your son is truly "scarred for life" you need to find out if your
insurance will pay for cosmetic surgery. My son has a scar running
from below his knee to his thigh. He had a major tumor removed and an
internal prosthesis installed. It has to be changed every ten years.
He will have multiple scars. I don't care because my son is alive,
God allowed me to keep him. I just found out that an eleven year old
girl we were at the Ronald McDonald House with when we were at St.
Jude's in Memphis died of her brain cancer in March. I can assure you
her parents would be glad to have her back scars and all. Count your
blessings.

Unless there's been a rip in the fabric of time since I stayed there
two years ago, the Jolly Roger is not expensive for a hotel that's
that close to the park. Not even close.

In what bizarre parallel universe would your child falling out of bed
EVER be the fault of the hotel?

If your son's injury was that severe that an Urgent Care facility
couldn't fix them up, perhaps it would have been wiser for you to have
the hotel call an ambulance.

& there is no way you can write a letter like this and then claim to
be "just a kind family from Canada who have no [plans to sue]"

The fact that you chose to throw that comment in shows that you aren't
as "kind" as you are "litigious."

Gee, I remember one night traveling with my one-year old (he's 9 now).
We had stopped at a motel, and as I was getting us ready for bed, he
ran smack-dab into a table corner and put a good lump on his
forehead.

My response?

I looked up the phone number for the nearest hospital in the phonebook
provided by the motel and called the emergency room to ask what I
should do. The nurse on the line explained very calmly that I needed
to keep an eye on him and not allow him to sleep deeply, to put some
ice on the lump, and to look for grogginess and pupil dilation, and if
he was acting strangely, to bring him in. Fortunately, he didn't have
a concussion, and we went along with our trip as planned, forehead
lump and all.

Did I panic? No.
Did I sue the motel? No.
Why? It was not the motel's fault. They didn't slam my son's face
against the table.

Know what this means? Accidents happen. Children get hurt. The
blame game doesn't help.
BTW, Clinics can take care of injuries like that. It sounds like it
wasn't as serious as you put it. Facial cuts bleed a lot due to the
fact that there are many, many blood vessels near the surface of the
skin (watch professional wrestling to understand what I mean). Sounds
to me like your son fell and split open the skin which required
stitches and that's it, nothing major.

Bottom line, the hotel doesn't owe you squat.

PLease don't tell people your canadian, your giving us a bad name. I
can not believe you could have the slightest inclination that the
hotel is responsiable for any part of this. Oh wait let me guess, they
hired a boogey man to jump out from under the bed and scare him into
falling? A hotel employee broke into your room and pushed him out of
bed. Kids fall and get cut, thats a fact of life. It doesn't mean that
the parents deserve to get something for free or a win fall because of
it. If he had fallen in Disneyland would you sue them?? or be asking
for the cost of your passes back? Grow up, the only child here is the
parents , kids get hurt, kids get cuts, bruises, scars and injuries ..
its a fact of life. Also if this little tiny scar and cut was what
ruined your vacation then you need to lighten up, I have never seen a
child be miserable at disneyland due to a spilt nose.. im sure after
the stiching and a bit of tylnol he would have been quite happy to see
micky, i know when i was kid i would have felt the same.

To the OP, I don't know if you're reading this or not, but as a
Canadian, I can see where you get the impression that Americans sue a
lot. After all, there's not Canadian version of People's Court/Judge
Judy/Joe Brown/Mathis/Maria Lopez. We also don't get bombarded with
ads for Lawyers telling us to sue for every reason.
That being said, American's get tons of images of Canadians living in
igloos, no electricity, with no culture.
In both cases, the truth is found somewhere in the middle. It is an
easier process for Americans to sue than it is in Canada, and here in
Canada we do have more snow, plus northern communities that live in
isolation.
The point I'm trying to make is not to paint everyone with the same
brush. Especially in a letter that should be professional.

So if your son comes home with a failing grade, but never did any of
his homework, is that the school's fault?

One thing I do still have to say is that I hope you didn't tell your
son that his face is ruined. I hope he didn't hear you say this to
anyone else either although judging from your way of thinking he
probably did. I'd be more concerned about the damage you're doing to
his psyche than a scar on his face.
I hope that he feels better physically and mentally.

There is a lot missing from this letter. How old is your son? Is he of
an age that requires a crib or a bed with rails? If you were SO
concerned about your son's "severe" injury, why didn't you call an
emergency squad rather than trying to cheap out by driving yourself to
a hospital in a city you know nothing about? I think the staff was
helping you by trying to get you to a clinic that would charge you
around $150, rather than a hospital that would cost hundreds and your
son's SEVERE, ruined for life ,face would wait, maybe for hours, while
the ER handled real emergencys.And I notice you were not outraged
enough to switch hotels.Your comment about what the floor is made of
is so stupid, I have no comment on that. Did you talk to a manager?
Did you call the corporate office? And as for you saying your son's
face is ruined, how about taking him to a plastic surgeon? Or are you
just going to remind him as he grows up how "ruined" he is?

I feel bad for your son's accident, but take accountability for an
accident. Your son had an accident and rolled out of bed. At which
point was the hotel liable for your son rolling out of bed? Any floor
material could injure someone, unless you are in an inflatable bouncy
castle. How could you possibly blame the hotel for your son's injury
because they have a hard floor. Maybe your son has a soft nose - what
type of parents would raise a son with such soft facial features?

You need to take a step back from your incident and consider who is at
fault for this incident. It most certaintly was not the hotel, nor the
'casual and nonchalant' employees at the front desk. Unless someone
snuck into your room at night and pushed your son off the bed after
scattering shards of glass on the floor - this was an accident.

Family drives for three days straight (that's responsible parenting -
no wonder the son fell out of bed), just to enjoy some time at
Disneyland.

I can see John Candy at the desk of the Jolly Roger, or for that
matter, at the desk of the clinic. I can see him sewing the kid's
face shut... He was a good Canadian (he was Canadian, wasn't he?).

This letter could give a bad impression of Canadians. Love those
folks.

Great, first Canada gives us Celine Dion and Bryan Adams (with NO
apologies!) and now Canada gives us you.

Your son had a bad accident, and he'll be fine, and you want your
entire hotel stay comped? You may not be a sue-happy American family,
but instead, you're something very rare: Canadians with a ridiculous
sense of self-importance and entitlement.

Unbelievable. You owe them an apology for being ridiculously and
unreasonably demanding.

Actually, if your son has a huge scar on his face for the rest of his
life then you should sue the doctor who sewed him up. If you really
cared that much then you should have demanded a plastic surgeon to do
the stitching.

Not that I believe a word of this letter......

You're crazy, lady. Your son fell out of bed, how is that the hotel's
fault??? Same thing could have happened at home, then you'd have no
one else to blame but yourself huh?

Well, you say that you do things differently in Canada, but it seems
you have the same entitlement issue that's common, oh, everywhere
else.

1) The fact you drove for three days to California has no bearing at
all in this letter. People fly from Asia and Europe to see
Disneyland.

2) Your son falls out of bed and splits his nose. How is this anything
but his own fault? Why the heck should the hotel compensate you for at
best, was an accident, and at worst, bad parenting on your part?

3) The hotel you mentioned is very expensive. Do you have any idea how
many hotels are in the area for far cheaper, and have free trams to
and from the park? You complain that it's out of your price range, yet
you chose to stay there. This negates that part of your letter.

4) The only possible legitimate claim that you have was that the staff
was rude when you were requesting information on how to get to a
hospital.

So, what actual claim are you stating to try and get a refund? Because
the whole letter reeks of entitlement and buyers remorse, and
demanding 2 nights compensation because a staff member didn't give you
the information you wanted is not a legitimate reason.

You spent more than you should have and you're doing everything you
can to recoup some of your money.

And any type of lawsuit that would be brought up involving this would
be laughed right out of court. Yes, even our American courts.

your son fell out of bed, and thats REALLY a great parent on saying
your "son's face is ruined"... the kid's nose split open, not like he
got 3rd degree burns all over his face.

Gee you want money from Disney and the hotel? Do you always try to
get all your money back from your vacations? Have you written to the
gas stations you stopped at? Any restaurants you went to?

You really are pathetic .. ..again, I feel very sorry for your son.

Exagerate much?

Driving non-stop for three days (that must be a huuuge gas tank!)

Planning your trip for years?

Perhaps the hotel should have padded floors, so that the next kid to
fall out of a bed will have a nice soft cushion to land on.

How is your kid falling out of bed the fault of the hotel?

"but we are just a kind family from Canada"

So everyone here in the US is just a terrible person?

Like this letter, I have encountered the entitlement of some Canadians
with my job. Now I'm not saying that no one in the US acts entitled,
nor that all Canadians act this way, it's just been a common
correlation where I work. I can go into more detail in my blog if
anyone would like. Just imagine being at fault for everything...

Anyways, guess what? I have a scar on my face too! I was very little
at a daycare and was pushing a car through some tall grass and I hit a
tree stump and cut my whole cheek open. Did they bring my to the
hospital? No. They had to call my parents, wait for them to come to
bring me. All the while I was bleeding and crying. I have a scar but
my face is hardly ruined. Did my parents sue? No, it was my own dumb
fault playing in the tall grass.

And so it's no surprise that I don't think the hotel is responsible.
Therefore you deserve nothing.

This vacation does not sound like it was at all pleasant, and I'm very
sorry to hear that.

But bad stuff happens, and sometimes nobody is liable for it. This
sounds like a classic example of a bad thing that happened for which
nobody is liable. The kid fell off the bed for reasons that do not
involve the bed being defective, at a time when the hotel staff were
not responsible for supervising him, and he hit the floor wrong rather
than landing on some sort of sharp object the hotel had inserted into
the floor, and he got hurt.

That doesn't mean you get a free stay at the hotel. I'm sure that as
kind people from Canada you have come to the conclusion that in the US
everything bad that happens to you is someone else's responsibility
because of the many lawsuits with that theme running through them, but
it really isn't true. Whether you demand compensation in court or on
PFB, it is not owed to you.

As far as where to go to get treatment, I suspect that the hotel
employees knew that your child was likely to wait for hours to be seen
in a hospital but could be treated much more quickly in a place where
there wouldn't be gunshot victims jumping the queue. (I really doubt
that the entirety of the 6 hours in the ER was taken up with people
stitching your son back together, and since stitches are a relatively
simple thing for medical people to do I think the anticipated wait
time would be a key factor in figuring out where to go.) But even if
that is not true, if I were as desperate to get my child medical
treatment as you apparently were I would call 911 rather than ask for
directions.

I'd also suggest that you quit with the "My son's face is ruined",
especially in public forums. You don't want him to think that that is
actually true.

I hope that your next family vacation goes better.

Sorry for your son, but more sorry that he has a parent like you ...
it was an accident ... and anyone can split their nose by falling out
of bed on the floor - do you think floors are made of foam.

Pathetic, your son is "scarred for life" and all you care about is a
free hotel stay. And you checked out April 22 and you're just
writing now - something tells me you just discovered this site and you
think it's a place to get freebies.

I'm sorry your son was hurt but how is this in any way the hotel's
fault? Your son fell out of bed for goodness sakes, he wasn't pushed
by a hotel employee.

As for the Urgent Care Center, here is the US, urgent care centers are
set up to handle non life threatening emergencies. They are fully
equipped to handle a split nose, are faster and cost considerably less
then an ER. I took my neighbor to one when he got a severe cut on his
hand and he was stitched and out the door in a little over an hour.

My mother fell in front of a church and broke her nose, I guess she
should get compensation from the Roman Catholic Church.

I really don't understand some people's sense of entitlement.

I've got to agree with everyone else, the hotel's not at fault. You
can break your nose on anything. My father's broken his eight times on
various things, and the first time was from falling off a fence onto
grass.

Broken noses heal. My father's looks fine. Actually, some people say
it looks better than it did before. I've got a lot of scars from
various operations, and they make for good stories. Maybe your son can
spin some yarn about getting into a fight in later years and get some
good laughs.

Don't pull the "kind, innocent family from north of the border". I'm
from Canada, and I still think it's your fault.

Fake letter.

I am amazed that this letter is getting so many serious responses.
This person has to be a troll, writing a letter she know will get this
type of reaction. Nobody is this ridiculous.

Please tell me nobody is this ridiculous.....

I don't get this letter. What exactly do you think Jolly Roger did
wrong? Have the other hotels you've stayed at had squishy rubber mats
on the floor, or some kind of restraint system to keep them from
falling out of bed? How is this any different from if he'd fallen out
of bed at home, or at a friend's house? What do you think Jolly Roger
should have done to prevent it from happening?

I simply cannot believe the things I see and hear these days! Has the
human race become so insecure that they just HAVE to have someone else
to blame when bad things happen to them or those they love? Why can't
people just accept that bad things happen in life, and move on? Why
do people HAVE to be compensated at the expense of others when CLEARLY
an accident occurred?

Let's see: In 1979, I was hit by a truck while sledding down a hill.
I spent 10 days in the hospital, the first 3 days in ICU. Did my
family sue the driver of the truck, or the company that owned it? No,
because I was sledding down a street. My fault, my own stupidity.

In 1988, I was out partying on New Years Eve until 4 AM. I was drunk
off my a$$ and decided to drive home. I fell asleep behind the wheel
and stuck a tree at 70 mph, resulting in a broken collarbone and
severely bruised shoulder. Did I sue the manufacturer of the car, or
Anheuser-Busch? Or even the owner of the tree? No, cuz I did a very
stupid thing, and I paid the price. Luckily, nobody else had to pay a
price for my stupidity.

In 1989, I completely dislocated my knee while ice skating, requiring
me to undergo complete knee reconstruction surgery, and miss 4 months
of work. Did I sue the ice rink? No, because it was simply an
accident.

My point is: Bad things happen in life, not only through our own bad
luck or bad decisions that we make, but also because as humans, we are
fragile creatures, and injuries happen.

What SHOULD the FLOOR be made of? Rubber? Sometimes I think that
some of the people who write these frivolous complaints actually
deserve a rubber room.

My best advice to you is accept that accidents happen, and then move
on. You're not setting a good example for your son by demanding
compensation for an accident that was clearly not the hotel's fault.

I hope your son is feeling better. I hate to see people get hurt,
especially young kids. But you need to move on, and as I mentioned,
set a good example for your son.

As others have already suggested, it seems that falling out of bed is
no other fault than that of your sons. Its a simple accident, without
fault to the hotel. As you are well aware, the design of the floor
has absolutely nothing to do with your son's injury. As such, you
should not use this site to attempt receiving freebies that you are
not entitled to.

Hopefully your son is not really disfigured over the incident. Did
you make it to Disneyland?

All my best to you son.

Thanks for making us Canadians look bad.

First and above all, I hope your son is feeling better. That HAD to be
traumatic for everyone involved. I just don't see "Sueing" as an
"American Condition" How nice of you to paint the "lower 48" with a
broad brush eh?
Anyway this accident wasn't caused by the hotel's negligence I
suppose. And perhaps thats the reason they didn't make a fuss...(to
NOT give the impression they were somehow culpable)
They did try to get help. Clinics are popping up like wildfires with
hosptials closing and merging...for things like stitches, the clinic
was actually a good suggestion. Should it have been worse, I'm sure
they'd stablize the child and get him to a hospital.

As far as "compensation" goes, why not include your Aunt and Cousin.
Afterall this accident may have happened at a different location if
they had not recommended this hotel in the first place?

Not saying I don't feel for your child or the situation, I really do
understand. I just don't see compensation unless something can be
shown that puts the fault on the hotel, I just don't see it in the
letter.

So if your kid fell out of bed at home and split who would you seek
compensation from? We have urgent care clinics here by us and the wait
there is so much shorter than the emergency rooms and they are just as
capable of stitches. We prefer to go there if necessary. It may have
been closer to the hotel as well. Sometimes the locals have alittle
more insite.

Did a hotel employee shove your kid out of bed? Were the beds crooked?
Was there a bulls-eye on the floor? I fail to see how it is the
hotel's fault that your son fell out of bed, unless of course, it
involves any of the above or evil hotel bed gnomes that prey on kind
Canadians.

I realize Michelle M. is probably a common name, but I hope you didn't
write the other "Michelle M." letter complaining about the Travellodge
accomodations?

And what a RUN of BAD LUCK!!!!! After taking your scarred for life
son on to Disneyland THAT SAME DAY he required not clinic, but
emergency room services, you didn't have a good time and want money
back because the park was crowded!!

To use your kid's injury like that...wow, good example there, mom.

Sorry about your son's injury, hope he's healing well.
Kids tend to bounce back from these things, better than us parents
do!

I don't see why you would think the hotel owes you for two nights
accomodations, they had nothing to do with your son's accident. I
also believe they tried to send you to a clinic because your son would
be seen and taken care of more quickly than an emergency room, where
stitches would take a lower priority than more life threatening
injuries.

Michelle,


I'm sorry to hear about your son. I hope that he is feeling better
now?

As for the hotel, they have no reason to refund your money for 2
nights. It is NOT the hotel's fault that your son fell out of bed and
busted his nose. When did YOUR son becomes the hotel's responsibility?
It would be a different story if he were left in the hands of a hotel
employee and was injured, but he was in bed, in the room I assume you
were in also! What happened was an unfortunate accident, nothing more.

About a year ago, my 3 year old son fell out of bed in a hotel (not
this one) in the middle of the night. He hit his head on the bedside
table. Needless to say, there was a bunch of blood.

In never dawned on me that I should blame the hotel. Or sue them.

Sorry to hear about you son.

I am sorry your son was hurt and hope he feels better soon.

Query - how old is he?