Useless employees and rude

Well. My experience with two wallmart stores has been 99% negative.
Employees chatting and laughing while customers wait in line.
Wallmart employees on break shouls have a break area. The stores in
Talladega and Sylacauga AL have lazy people and stealthy employees
because they dissapear quickly. The shelves are infrequently
restocked when I asked about this I was told that vendors handled that
this is not a customer problem we go to wallmart to shop not hear
excuses. The whole company has fallen into the dumper since the old
man passed and all you lazy usless people riding the company into the
ground should be ashamed. I am now doing 80% of my shopping either
online or at other stores. When I call two different wallmart stores
and ask about an item and no one can do a simple computer check to see
if wallmart has it in stock is where the useless comes in I bet they
can text at the speed of light.

I have never had that problem at my local WalMart.

once again someone on here trying to get something for nothing. if
they were on break they can't help the end.

You know what lady, the men on their break were not being rude. They
can actually loose their jobs for doing any work or customer service
while on their break. That is walmart policy. I work for them so just
chill out and it is not a big deal.

by the way all you know at alls I got a response
a very nice call from walmart headquarters apologizing
for their rude employees and a very nice gift
certificate for my troubles. What's all your lovely
comments now.

You tell me if this happened to you that you all would be just tickled
pink just waiting and waiting
and those people on break I just found out did not
want to help, that was their excuse because they were
not on break, they just did not want to HELP now tell
me your reply. I was not rude to them either I nicely
asked for help and was ignored. I also all you know
at alls thanked many times the woman who did help me
and also told the manager that she was wonderful so
now whats your great smart alec response. were you
there?

I guess I understand your problem, but you need to give some more
thought the next time you type out a complaint letter. Your letter
gives me a headache just trying to read it! There are so many sentence
fragments and run-ons. The last paragraph is just one long run-on
sentence! If you want Wal-Mart to take your complaint seriously, then
you need to type your letter out in complete sentences.

Given her attitude in the letter and in responses in the thread, I can
only imagine how she addressed the employees. You get what you give.

I used to work full-time retail, and it always seemed that as soon as
I started walking to the breakroom, at least 10 people would stop me
for help. Apparently I exuded some kind of "on a break" aroma that
made people want to interrupt it. The problem was that I was usually
on a strict time schedule, whether for lunch or otherwise, and even a
few minutes on the floor meant a few minutes less for me to get a
break.

However, I do agree that the least the employees could have done was
called someone to help. That takes what, 30 seconds? When I was
stopped on my way to a break, my usual response was, "I'm sorry; I'm
actually on break right now. However, I'd be happy to get someone else
to help you."

What in the world is up with the spacing? (it gave me a headache too!)
But yea... its usually company policy for employees on break to BE on
break.. what if they were to get hurt helping somehow? When I worked
at Walgreens, I was supposed to stay in cosmetics 100% of the time
during my shift (yea like THAT happened) and was supposed to call
someone for other areas of the store (yea I know its not THAT big but
... yea) Companies have their policies.

What is with
the weird spacing
in your
letter?

Please fix
it.
It gave me
a headache just
trying
to read
it.

When I worked in a large electronics store, complaints like these we
VERY common. Mainly because we DID have designated departments that
were we not supposed to stray from. Plus, I could tell you anything
you needed to know about computers, but im just stupid when it comes
to TVs or car stereo. Yes, departments should have the appropriate
amount of employees, for the customers sake as well as the employees.
Often times to cut costs, especially during the day employers dont
staff the appropriate amount of people to work... it a no win
situation for anyone!

Judging by the writing of this letter (and a few of your other
letters) this seems like it was exaggerated.

however, its tasteless to complain about people on their well deserved
breaks. No matter where you work, how much you make or what your
position is, you deserve a break.

Walmart will never change. ever. as a company they care little for
customers and even less for their employees. "if it wasnt for me and
others there would not be any walmart for them to work." Quoted from
you directly. Best advice, dont stand for it, stop shopping there.

I agree with PaintedLady. You have a valid complaint, except for the
part about the people on break not helping. Those employees likely
work VERY HARD for their breaks and are entitled to them.

I agree that you should have been helped sooner, but NOT from the
employees on break. First of all, they deserve an uninterrupted
break, and second, this is a firing offense (working "off the clock"
in any way, shape or form) at many stores these days, and I'm sure you
don't want causing someone to lose their job on your
conscience...right?