Rude, incompetent staff

THEN STOP GOING THROUGH THE DRIVE THROUGH! DUH.

Why do you continue to frequent a place that cannot get a simple order
filled correctly? Are there any other fast food places nearby?
More importantly, if you are eating McD's THAT often, then aspartame
is the least of your worries. That food is horrible for your health.
If you eat there because you're in a hurry, consider putting a meal in
a crock pot in the morning, or the night before. You will get
healthier meals, cheaper, and won't need to worry about an allergic
reaction.

I usually stave off the drink thing by getting water or just ordering
food and providing my own drink. Nowadays, most drive-thrus have
upgraded their systems to include a monitor at the DT that shows you
what is being rung up. I usually watch this to make sure my order is
correct. You amy also want to tell them when you order your coke to
make sure it is coke and not diet as you are allergic to the
sweetener. Most of the time this makes the employee more cautious
(usually because if they give you the wrong thing and you sue the
company, they can get fired).

BTW, you won't get a comp for time, so it's bad form to try.

If the staff is so incompetent, get a job there and see if you could
do a better job.

but if you have an allergy, it is YOUR responsibility to check it.

Even though it is the drive through, you could ask the person to fill
the cup in front of you so you can see that it's not diet. But even
that's not 100% solution. While it's not common, someone could have
accidentally switched the lines and unless that person handling your
order takes a sip first to tell you if it's diet, they can't tell
either. It isn't like diet smells or looks any different than
regular.

Or better yet, could you drink Sprite? They don't offer diet in the
fountain at Mickey D's and you'd know for sure it was right.

You also don't show anywhere that anyone was rude to you and unless
you can give some examples (and preferably name some names) there's no
evidence of this, only your opinion.

But don't come and demand that you should be compensated because of
this. Bottom line, it wasn't a time issue, it was a convenience issue
so you didn't have to take your kids into the restaurant with you.

Being that we're talking about a drive thru issue, I'd hazard to say
that the value of your wasted time there might get you a small fry.

That's odd. Every time I go into McDonald's, the cashier stabs me in
the arm, and my doctor's told me that stabbing is bad for my health
because of a medical condition I have.

Also, they've left the onions on my burger a few times when I asked
them to leave them off.

They gave me some coupons for free shakes, though, so I keep going
there.

If a restaurant made a mistake that affected my health twice in two
weeks, I would not continue to eat there.

I get that it's partly about convenience and partly because kids like
McDonald's food, but still, it's my health. If you can get safe food
when you go in, I would encourage you to go in to get your food. Yes,
it'll take a little more time, but on the other hand you won't have to
spend any time dealing with the consequences of drinking aspartame.

Regardless of whether you could have written a more positive letter
that did not reek of looking for freebies...

I totally agree with you that we shouldn't have to double check our
orders for accuracy.

If you are sensitive to aspertame, you should go inside and place your
order. That way you could make sure you get the right soda and not
write letters asking for freebies. Grow up and take some
responsibility for yourself.

Have you ever bought this to the attention of the manager at this
location? No, of course not, you came online and wrote a letter
asking for freebies.

You know, I never find the drive through faster. I always go inside
and order and when I come out, I notice the same cars still on line.

P.S. Lose the caps, it doesn't add to your letter.

After letters like this, I wish PFB could get some compensation for
sullying themselves with such silly, wasteful letters. OP, I think
your kids are dealing better than you, take some lessons from them,
all righty?

How are they rude?

Why do you keep going back if they always get your order wrong?

Dumb.

Seriously - quit using your kids as pawns in your quest to get free
stuff.

It's disgusting and seriously undermines your credibility.

If your coping skills are THIS poor in dealing with t he two
relatively small things that happened here (McD's and Hyatt), I cringe
as to how you'll cope when they're teens.

Good luck with that.

So, two letters to companies via PFB today, and in both you're asking
for compensation. I see a pattern.

When you're going through the drive through, you need to check the
food before you go. Should you have to? Probably not. But it's just
what you must do -- mistakes can happen.

As for your alleged allergy to aspArtame, that's not possible. It
isn't an allergen. (Look it up.) If you are sensitive to it, then
have someone take a sip of your pop to be sure it isn't diet. Or go
into the store instead of the drive through and watch them to make
sure you get regular pop instead of diet.