|
|
Flippant Service
Posted Sun June 10, 2007 12:00 pm, by Tammy H. written to Burlington Coat Factory
Write a Letter to this Company
On June 4, 2007 I had an horrible experience with the manager. She literally called me a liar. The situation was all in about a 4.99 rack that one of the Burlington Associates posted wrong. I retrieved several items from the rack and ***** stated she does not know if I got those items from the rack. I told her to look at the video tape and she said that they don't have cameras. This verbal situation went on for about 10 minutes. Eventually, ***** states she would price the items at 4.99. In which she did not. ***** priced them at 4.93 therefore I could not place them on layaway. This situation would have been totally different if I were a caucasian lady. But I am not I am Black.
Burlington should re-train ***** on telling the truth. Actually, you can not train an individual on telling the truth. This is a said day for Burlington Coat Factory. I want to be compensated for my time I spent in a verbal squaddle with *****.
Reply
| Log In/Create an account | 40 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
 |
 |
 |
|
|
|
Please give up the "it's because i'm black" crap. It's not. bad service is bad service and it sounds to me like it was more of a misunderstanding than anything else. i cannot tell you how sick and utterly tired of the race card. it doesn't matter what color you are, you should have enough respect for your race not to resort to nonsense like this.
Reply
|
|
 |
|
|
by Alexandra Posted Thu June 14, 2007 @ 7:44 PM
|
|
|
Stop with the race card. You're doing your race a disservice with that attitude.
Reply
|
|
 |
|

|
by Laura Posted Wed June 13, 2007 @ 9:03 PM
|
|
|
All the comments that I wanted to make have already been made, so I am left with just two questions . . . What would fair compensation be for your time? Would that price be before or after the six cent deductions for each item that you purchased below sale price?
Reply
|
|

|
|
|
 |
|
|
by pam none Posted Wed June 13, 2007 @ 8:03 PM
|
|
|
I think it would be better if you invested in an education instead of spending your money on clothes.
Reply
|
|
 |
|
|
|
huh? you wanted to put 5 dollar items on layaway? so you went into the store without even 5 dollars? what were you doing in there in the first place?
Reply
|
|
 |
|

|
by Gino Posted Tue June 12, 2007 @ 2:27 AM
|
|
|
Is this the same Tammy who wrote the supermarket letter? It was strikingly similar to this one except people were following you around and playing "white people's music" if I recall...
Why is it always the melanin blessed that get flippant service from the melanin impaired and not the other way around? Lets get with the program, She's not from the caucasas, she's pink not white and you're not Black, you're African American and I have no clue where she's from.
The video thing is preposterous. If they did have you on tape, it would surely be because you're African American.
She undercharged you because you're African American? It sounds like a strange cutoff ....you can only put things on layaway if they cost 4.99 or more?
Reply
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|

|
Sigh.....
by dawniedawn67 Thu June 14, 2007 @ 8:50 AM
|
|
|
|
|
|
|
|
|

|
|
|
 |
|
|
by shahidah muta Posted Mon June 11, 2007 @ 11:09 PM
|
|
|
I am sure I am missing some important facts regarding this letter. What am I not putting together? Maybe, the fact that you feel you have the right to not be questioned by anyone regarding the correct pricing? Pray tell, and if you do get questioned, why use your Blackness? I am missing something here. Shame on you! Oh, and angry because you couldnt put your items in the layaway?
Reply
|
|
 |
|
|
|
Gee, I am Native American, I wonder what they would charge me!
:sarcasm:
play your race card all you want, all it will get you here is exactly what you deserve... squatola.
Reply
|
|
 |
|
by S. Brown Posted Mon June 11, 2007 @ 4:43 PM
|
|
|
You are making assumptions regarding race with no proof to back them up.
Asking to put a $4.99 item on lay-a-way is ridiculous and also asking for copensation for the time you spent arguing with the manager is unbelievable.
You actually saved an addition six cents per item but are still complaining . . . . .
Reply
|
|
 |
|
|
|
|

|
I know..
by Angelic Princess:) Mon June 11, 2007 @ 5:12 PM
|
|
|
|
|
|
I'm confused by this exchange - I guess no one was talking to me anyway though :)
Reply
|
|
|

|
by calm Posted Mon June 11, 2007 @ 10:34 PM
|
|
|
If you say, "This literally happened" you mean that in fact, according to the actual meaning of the words, it's what happened. If you say "She literally called me a liar" it means that she did in fact call you a liar. Probably that she used the actual word, although I'd agree that "She literally called me a liar" is true if she said, "You're lying to me."
I realize that a disturbing number of people do not know what the word "literally" means, but I'm unwilling to conclude on the basis of this letter that the original poster is one of them. She may be good with a dictionary; she may not. So if someone assumes that she used the word "literally" when she meant to say "practically" or "pretty much" I'm going to disagree that that's a fair assumption.
Reply
|
|

|
FORGET IT
by Angelic Princess:) Tue June 12, 2007 @ 10:16 AM
|
|
|
|
|
|
|
 |
|
|
 |
|

|
by donno Posted Mon June 11, 2007 @ 12:00 PM
|
|
|
Alright, apart from the obviously inappropriate mentioon of race, this letter beings up some strange facts. The price was lowered below the incorrect low sales price, and you are complaining. You were trying to put $4.93 coats on layaway. It sounds from your letter that 4.99 coats are eligible for layaway, and 4.93 are not. It's good to know there is a minimum (not that I have ever used layaway), but golly I can't see a need to layaway a $5 coat. At least not enough to have a ten minute squabble about.
The truth? I'm not sure you can handle the truth. Take the $5 coat (which sounds like it should have been marked higher) and RUN.
Reply
|
|

|
|
|
 |
|

|
by MA Loper Posted Mon June 11, 2007 @ 11:08 AM
|
|
|
So you got the clothes at a price even LOWER than you expected and you're still upset because they won't let you put them in layaway - SHEESH! There's no winning with you, is there?
OK, let me break this down for you.
First, it was a $4.99 piece of clothing. You were placing $4.99 worth of merchandise in layaway??? I just can't even find words for that.
Second, I'm sure you won't understand this because I am a caucasian and you are not, but NO ONE GIVES A FLYING FIG WHAT COLOR YOUR SKIN IS. (My apologies to those African-Americans who actually KNOW this and don't resort to pathetic tactics of crying racism whenever they don't get their way!)
Grow up! Get a Clue! Get a Life! I am so sick to death of people pulling the race card around here.
I'm going to start doing that too. Every time I go into an establishment and I encounter someone who is of a different race than mine, I'm going to start yelling about how I'm being mistreated/treated unfairly because I'm white.
You say that, "you can not train an individual on telling the truth." But where exactly did you show that she lied? All she said was that she did not know that you had pulled the clothes from that rack - I presume, because they rang up wrong. Nowhere did she lie, she didn't even call you a liar, she just said she couldn't verify it.
Finally, you want to be companesated for your time? In the words of Tag Team - WHOMP! There it is!!
Reply
|
|
 |
|
|
|
#1 As stated before, many a time a shopper will pick something up to look at it, and decide they don't want it. This, however, does not guarantee that they will put it back in the same spot. It could have even been an employee misunderstanding what items were to go on sale.
#2 Video cameras are for store security purposes, not to prove that you are right.
#3 How does 6 cents make a difference when it comes to putting them on layaway?
4# Employers are not responsible to train people to tell the truth. That's mommy and daddy's job to do. If someone is old enough to be employed, they should know the difference between truth and lie. How were you lied to anyways? She said she didn't know how the items got there. She then said she'd give them to you for an even lower discounted price, which she did? How is any of that lying?
#5 RACE CARD!! I absolutely HATE people using the race card. It is used far too much to excuse bad behavior. Hey, guess what? Maybe she gave you attitude because you were rude, and had nothing to do with your race. If someone is rude to me, I am rude right back, I don't care if they are white, Hispanic, black, Asian, Native American, or Gloxnols from the planet Hizzyzif. I think I'm going to try that. I'm going to go act like a total jerk, and when people get in my face about it, I'll say it's because I'm a ginger, and I'm solar challenged. Sheesh, gimme a break. Like the Eagles said, "Get over it."
Reply
|
|
 |
|
by freeby4me Posted Mon June 11, 2007 @ 10:42 AM
|
|
|
Why would you put a 5.00 coat on layaway anyways?? Then you're complaining that she LOWERED the price of the S-A-L-E price?? Real rich I must say....
Sometimes people will pick up 5 coats to look at then return them to the wrong rack. It happens. That does not mean that YOU need to be rude to the cashier.
Reply
|
|

|
|
|
 |
|
|
|
"This situation would have been totally different if I were a caucasian lady. But I am not I am Black."
And you base this assumption on...?
The burning cross behind the counter?
The Klan robe the manager was wearing?
Reply
|
|
 |
|
by kjandj Posted Mon June 11, 2007 @ 2:45 AM
|
|
|
I've seen managers argue with caucasian people too, so don't throw in the race card. She eventually priced them 6 cents below the advertised price. I've never used layaway, but is there a reason you could put a $4.99 item on layaway but not a $4.93 item?
Reply
|
|
 |
|
|
|
Race card.......this has gotten reallllllllllllllly old!
Reply
|
|

|
|
|
 |
|

|
by PaintedLady Posted Sun June 10, 2007 @ 8:25 PM
|
|
|
Squaddle?????
Reply
|
|
|
|
|
|
|
 |
|
|