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Flippant Service

Posted Sun June 10, 2007 12:00 pm, by Tammy H. written to Burlington Coat Factory

Write a Letter to this Company


On June 4, 2007 I had an horrible experience with the manager. She literally called me a liar. The situation was all in about a 4.99 rack that one of the Burlington Associates posted wrong. I retrieved several items from the rack and ***** stated she does not know if I got those items from the rack. I told her to look at the video tape and she said that they don't have cameras. This verbal situation went on for about 10 minutes. Eventually, ***** states she would price the items at 4.99. In which she did not. ***** priced them at 4.93 therefore I could not place them on layaway. This situation would have been totally different if I were a caucasian lady. But I am not I am Black.

Burlington should re-train ***** on telling the truth. Actually, you can not train an individual on telling the truth. This is a said day for Burlington Coat Factory. I want to be compensated for my time I spent in a verbal squaddle with *****.


Reply



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by eydieville Posted Sat June 16, 2007 @ 2:44 PM

Please give up the "it's because i'm black" crap. It's not. bad
service is bad service and it sounds to me like it was more of a
misunderstanding than anything else. i cannot tell you how sick and
utterly tired of the race card. it doesn't matter what color you are,
you should have enough respect for your race not to resort to nonsense
like this.

Reply
by Alexandra Posted Thu June 14, 2007 @ 7:44 PM

Stop with the race card. You're doing your race a disservice with
that attitude.

Reply

by Laura Posted Wed June 13, 2007 @ 9:03 PM

All the comments that I wanted to make have already been made, so I am
left with just two questions . . . What would fair compensation be for
your time? Would that price be before or after the six cent
deductions for each item that you purchased below sale price?

Reply

by pam none Posted Wed June 13, 2007 @ 8:03 PM

I think it would be better if you invested in an education instead of
spending your money on clothes.

Reply

by Melissa Savelloni Posted Wed June 13, 2007 @ 3:47 PM

huh? you wanted to put 5 dollar items on layaway? so you went into the
store without even 5 dollars? what were you doing in there in the
first place?

Reply


Re: Flippant Service by Gino Tue June 12, 2007 @ 2:27 AM


One small correction, from my opinion... by Aimeyir, the Rant Queen Tue June 12, 2007 @ 11:28 AM


Must agree with Aimeyir... by Blackrack Tue June 12, 2007 @ 8:08 PM


Nah, Blackrack, you fall into the same descriptive category that I do... by Aimeyir, the Rant Queen Tue June 12, 2007 @ 11:41 PM

I just say Aisan... by JuliePie Wed June 13, 2007 @ 12:51 PM


The only exception to that rule... by Aimeyir, the Rant Queen Tue June 12, 2007 @ 11:43 PM


Actually I have to agree with both of you.... by Gino Wed June 13, 2007 @ 12:20 AM

I agree with you! by dawniedawn67 Wed June 13, 2007 @ 12:50 PM

by Gino Posted Thu June 14, 2007 @ 3:43 AM

A close friend of mine (German and Irish) married an African American
woman and they recently moved to an apartment and had a baby. Mom was
in the bedroom breastfeeding her child. He and I were in the living
room. The census taker came and my friend explained that his wife was
nursing and she called from the bedroom excusing herself.
So the census taker was asking questions and filling out the form.
Race came up and my friend said he was white and the man marks white.
"And the wife?" my friend says "African American" the census taker
chuckled, said "that's a good one" and marked "white". Then he says "I
suppose the baby boy is Mullatto? (snort snort snort) "Yes, my friend
says, but he says he prefers "mixed race" or "other" and the census
taker really laughed at that one...and marked "white"... in the mean
time, the wife was done nursing the baby and appeared in the hallway.

Now I'm sure the issue could have been blown up to a federal case, and
a real example of blatent prejudice, because it truly WAS disgusting
to think someone would take THAT job and make assumptions that were
not only untrue, but if unchecked, would have negated the whole
premise of a census. Nothing was pursued, but we still laugh about it.

Reply
by dawniedawn67 Posted Thu June 14, 2007 @ 8:50 AM

I really, really, REALLY hate that the race card is played so much
these days, but when you still have boneheads out there like the real
estate agent and census taker, you can't deny that racism still
exists.

I was shocked when I moved from Pittsburgh to Florida, how much more
blatant it is down here, but what's odd is how much better I think
race relations are. I commented on this once to a woman standing
behind me in the checkout line, and she helpfully pointed out to me
"...that's because blacks in the south know their place!" I can't
imagine what the look on my face was, but I was dumbfounded.

When I went back to Pittsburgh for a visit and told one of my old
coworkers about it, she said (because she grew up in Florida) that
race relations are better here because people who are racist are very
blatant about it, whereas people up north are nice to your face and
are telling black jokes behind your back. Her answer made a lot of
sense.

Reply


Oh god, that reminds me... by Blackrack Wed June 13, 2007 @ 5:40 AM


ROFLMAO!!!! by Aimeyir, the Rant Queen Wed June 13, 2007 @ 10:53 AM

I wish I could have seen that! by pam none Wed June 13, 2007 @ 8:07 PM

by shahidah muta Posted Mon June 11, 2007 @ 11:09 PM

I am sure I am missing some important facts regarding this letter.
What am I not putting together? Maybe, the fact that you feel you
have the right to not be questioned by anyone regarding the correct
pricing? Pray tell, and if you do get questioned, why use your
Blackness? I am missing something here. Shame on you! Oh, and angry
because you couldnt put your items in the layaway?

Reply

by GryphonsKeeper Posted Mon June 11, 2007 @ 8:23 PM

Gee, I am Native American, I wonder what they would charge me!

:sarcasm:

play your race card all you want, all it will get you here is exactly
what you deserve... squatola.


Reply
by S. Brown Posted Mon June 11, 2007 @ 4:43 PM

You are making assumptions regarding race with no proof to back them
up.

Asking to put a $4.99 item on lay-a-way is ridiculous and also asking
for copensation for the time you spent arguing with the manager is
unbelievable.

You actually saved an addition six cents per item but are still
complaining . . . . .

Reply

by Angelic Princess:) Posted Mon June 11, 2007 @ 4:17 PM

you are pathetic. Did she call you a liar? no.. she LITERALLY did..
which means she didn't say the word. Get a life.

Reply


If she literally called her a liar by calm Mon June 11, 2007 @ 4:46 PM

I know.. by Angelic Princess:) Mon June 11, 2007 @ 5:12 PM

huh by Michelle O Mon June 11, 2007 @ 9:18 PM


It's about assumptions. by calm Mon June 11, 2007 @ 10:34 PM

FORGET IT by Angelic Princess:) Tue June 12, 2007 @ 10:16 AM


This site's for you, calm! : ) by RedheadWGlasses Tue June 12, 2007 @ 12:31 PM


I literally like that site. :) by calm Tue June 12, 2007 @ 2:11 PM

by BellaSera Posted Mon June 11, 2007 @ 1:29 PM

Ditto what most everyone else said. And one more thing: you are not
entitled to be "compensated" for your time. I'm so sick of people
thinking they should be compensated for every little inconvenience
life throws at them.

Sorry. I'm grumpy today.

Reply

by donno Posted Mon June 11, 2007 @ 12:00 PM

Alright, apart from the obviously inappropriate mentioon of race, this
letter beings up some strange facts. The price was lowered below the
incorrect low sales price, and you are complaining. You were trying
to put $4.93 coats on layaway. It sounds from your letter that 4.99
coats are eligible for layaway, and 4.93 are not. It's good to know
there is a minimum (not that I have ever used layaway), but golly I
can't see a need to layaway a $5 coat. At least not enough to have a
ten minute squabble about.

The truth? I'm not sure you can handle the truth. Take the $5 coat
(which sounds like it should have been marked higher) and RUN.

Reply


by MA Loper Posted Mon June 11, 2007 @ 11:08 AM

So you got the clothes at a price even LOWER than you expected and
you're still upset because they won't let you put them in layaway -
SHEESH! There's no winning with you, is there?

OK, let me break this down for you.

First, it was a $4.99 piece of clothing. You were placing $4.99 worth
of merchandise in layaway??? I just can't even find words for that.

Second, I'm sure you won't understand this because I am a caucasian
and you are not, but NO ONE GIVES A FLYING FIG WHAT COLOR YOUR SKIN
IS. (My apologies to those African-Americans who actually KNOW this
and don't resort to pathetic tactics of crying racism whenever they
don't get their way!)

Grow up! Get a Clue! Get a Life! I am so sick to death of people
pulling the race card around here.

I'm going to start doing that too. Every time I go into an
establishment and I encounter someone who is of a different race than
mine, I'm going to start yelling about how I'm being
mistreated/treated unfairly because I'm white.

You say that, "you can not train an individual on telling the truth."
But where exactly did you show that she lied? All she said was that
she did not know that you had pulled the clothes from that rack - I
presume, because they rang up wrong. Nowhere did she lie, she didn't
even call you a liar, she just said she couldn't verify it.

Finally, you want to be companesated for your time? In the words of
Tag Team - WHOMP! There it is!!

Reply

by Aimeyir, the Rant Queen Posted Mon June 11, 2007 @ 11:02 AM

#1 As stated before, many a time a shopper will pick something up to
look at it, and decide they don't want it. This, however, does not
guarantee that they will put it back in the same spot. It could have
even been an employee misunderstanding what items were to go on sale.
#2 Video cameras are for store security purposes, not to prove that
you are right.
#3 How does 6 cents make a difference when it comes to putting them on
layaway?
4# Employers are not responsible to train people to tell the truth.
That's mommy and daddy's job to do. If someone is old enough to be
employed, they should know the difference between truth and lie. How
were you lied to anyways? She said she didn't know how the items got
there. She then said she'd give them to you for an even lower
discounted price, which she did? How is any of that lying?
#5 RACE CARD!! I absolutely HATE people using the race card. It is
used far too much to excuse bad behavior. Hey, guess what? Maybe she
gave you attitude because you were rude, and had nothing to do with
your race. If someone is rude to me, I am rude right back, I don't
care if they are white, Hispanic, black, Asian, Native American, or
Gloxnols from the planet Hizzyzif. I think I'm going to try that.
I'm going to go act like a total jerk, and when people get in my face
about it, I'll say it's because I'm a ginger, and I'm solar
challenged. Sheesh, gimme a break. Like the Eagles said, "Get over
it."

Reply
by freeby4me Posted Mon June 11, 2007 @ 10:42 AM

Why would you put a 5.00 coat on layaway anyways?? Then you're
complaining that she LOWERED the price of the S-A-L-E price?? Real
rich I must say....
Sometimes people will pick up 5 coats to look at then return them to
the wrong rack. It happens. That does not mean that YOU need to be
rude to the cashier.

Reply


by Quasi_Mondo Posted Mon June 11, 2007 @ 9:21 AM

"This situation would have been totally different if I were a
caucasian lady. But I am not I am Black."

And you base this assumption on...?
The burning cross behind the counter?
The Klan robe the manager was wearing?

Reply
by kjandj Posted Mon June 11, 2007 @ 2:45 AM

I've seen managers argue with caucasian people too, so don't throw in
the race card. She eventually priced them 6 cents below the
advertised price. I've never used layaway, but is there a reason you
could put a $4.99 item on layaway but not a $4.93 item?

Reply

by rxgirl --open your profile or I'm not listening :) Posted Sun June 10, 2007 @ 9:41 PM

Race card.......this has gotten reallllllllllllllly old!

Reply


by PaintedLady Posted Sun June 10, 2007 @ 8:25 PM

Squaddle?????

Reply


Yeah. Eh? by RedheadWGlasses Sun June 10, 2007 @ 9:46 PM


Squaddle.. by Harleycat Mon June 11, 2007 @ 9:53 AM




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