Worst Waffle House Waitress on Earth!

I may have done the same given the situation, but some people just
don't have any couth and I may have ignored her. I personally hate WH
unless I'm drinking :o) Food's too greasy.

I've only ever been to a Waffle House once, and once was all it took
for me to realize it was more than enough. Our experience was so bad,
we did not pay for the meal. The WH itself was dirty, the service slow
even though it was a slow night, and our orders were messed up beyond
belief. I did tip the waitress, but I refused to pay for such a lousy
meal.

As far as the OP's slur was concerned:

I have also worked as a server and we are told never ever EVER
complain about a tip amount, or even a lack of tip. It's just not
done. The server was out of line. The OP even admitted that he kind of
had it and the server telling him to "keep his tip" was probably what
pushed him over the edge. I really can't blame him for calling her
what he did. I also know that when I served food, I would always ask
if there was anything else they might need. If the OP had to ask for
ketchup, a common thing with hash browns and burgers, then the
waitress needs to find a new line of work, IMHO.

Regarding the forgotten wallet: These things do happen. It's not like
the OP tried to do a dine and dash. I don't know the protocol for when
someone forgets their wallet, but I think he handled it properly, and
returned promptly with the payment. I see no harm or foul on that. If
it were me, I would have offered to leave my cell phone as a measure
of good faith, but after hearing the OP's dining adventure, I wouldn't
trust the wait or cooking staff with my pen, let alone a communication
device.

If someone told me to keep the tip in that manner, I would have called
him/her a nasty word as well, and then asked to speak with the
manager.

If a waitress treated me the same way that WH waitress treated Tony,
I'll call her the b word.

I defend Tony. I have had problems with stupid waitresses eating out
myself and I know how he feels.

I worked as a waitress for years and I don't tip AT ALL if the service
is bad. I don't care about the tax thing of 15% of the ticket price.
They get tipped based on service. There are many times that I tip more
than 15%. The tipping system is rediculous now, people feel they have
to tip no matter what. That's why so many waiters and waitresses treat
their customers poorly, they don't have to be nice anymore because
they bank on the fact that they will get a pity tip. I made great tips
as a waitress because I took care of my customers. Not that hard to
do, make sure you get to the table quickly, get their drinks and
orders to them and treat them with respect.

You lost your case when you cussed at her AHOLE!!!

I have been a waitress and it is hard work. I never forgot an order as
that is the reason they give you a pad to write it on. I would never
tell a customer to keep their tip because the size of the tip so I
don't blame this man for being angry at that. However, sir good
manners should be followed by all and if you thought she was a bitch
that was fine but maybe the name calling went a little to far. You
should have let her know what you thought without actually saying the
words and trust me this can be done.

i don't even know where to start. i could tell you that you are far,
far worse than that unfortunate waitress you chose to slur, but it
would fall on deaf ears. there's no way you'd ever believe that your
own attitude is mostly to blame. in your eyes, you are allowed to be
human and forget your wallet, however you are a cult of one. you
won't allow for anyone else to also be human. you are a piece of
work, and i am saying a prayer for anyone who has to deal with you.

When the word Bitch was said, I lost all type of diplomacy I could
even muster for this letter. This should be tossed immediately, if
management gets this. The best thing that could ever happen to
someone like you, is to be subjected to work somewhere, as crappy as a
Waffle House, then have some smart elec like yourself, to come in and
YOU have to wait on them. As for the waitress, people have bad days,
still no excuse entirely for poor customer treatment, you would have
had a valid complaint, had you not handled it so childishly.

Maybe you were completely and utterly ridiculed because of the way you
acted. Grow up.

So basically, it was fine for you to forget your wallet, but heaven
forbid the overworked waitress could forget your hash browns. You
admitted she was in the weeds(totally slammed with customers), yet you
expect her to dote on you as if you were the only customer in the
place? And where did you *ever* get the mistaken idea that 10% is
adequate for a tip just because you sat at the counter? She gave the
same service you would've gotten if you sat at the table. Then you
insult her with a paltry tip and a derogatory name. No wonder the
other patrons and customers ridiculed you. If I were there, I would've
ridiculed you as well.
And as for the condescending comment about training servers to accept
what they get and be decent about it... Wow, your sense of entitlement
knows no bounds. Servers are human, just like you, and deserve the
same amount of respect as every other person on the planet. You gave
NO respect, you should expect NONE in return. Give the manager, cook
and waitress a raise for putting up with bad customers like you.

The fact that you felt the need to apologize to the manager says it
all.

One time I went to a WH in Buckhead at 3am and my waitress and cook
spent the whole time discussing this chain of thieves that they
apparently bought all of their home furnishings and electronics from.

I was the only person in the restaurant beside them. There was
nothing else to listen to, and I had to quarters for the jukebox.

Sorry...I've just always wanted to tell somebody that.

Thank you all for listening.

First off, using profanity and insulting the waitress is unacceptable,
period. There is no excuse for that, and I have and will throw
customers out of my store for using profanity at my employees. There
are many ways to bring attention to bad service without being
blatantly rude. Maybe I was just raised that way, but manners are very
important. Calling someone who served you a "bitch" is just bad
manners. Not only did you use profanity, but you talked down to her
like she had the intelligence of a 3rd grader, which is equally as
ignorant. Being rude is more then just saying rude things, but they
way you say things and implications are just as important.

I agree, it was tasteless for her to comment on the tip. But, I think
its just good manners to round up rather then leave change. Thats just
my preference with leaving tips.

If other customers, and other employees are chiming in and making
comments on your rudeness, then obviously they see something you
don't. Look back at your behavior and the way you said things to this
waitress and you might be surprised. When several people notice the
same thing, they tend to be on to something.

First off, using profanity and insulting the waitress is unacceptable,
period. There is no excuse for that, and I have and will throw
customers out of my store for using profanity at my employees. There
are many ways to bring attention to bad service without being
blatantly rude. Maybe I was just raised that way, but manners are very
important. Calling someone who served you a "bitch" is just bad
manners. Not only did you use profanity, but you talked down to her
like she had the intelligence of a 3rd grader, which is equally as
ignorant. Being rude is more then just saying rude things, but they
way you say things and implications are just as important.

I agree, it was tasteless for her to comment on the tip. But, I think
its just good manners to round up rather then leave change. Thats just
my preference with leaving tips.

If other customers, and other employees are chiming in and making
comments on your rudeness, then obviously they see something you
don't. Look back at your behavior and the way you said things to this
waitress and you might be surprised. When several people notice the
same thing, they tend to be on to something.

If he forgot his wallet, he forgot his wallet. What else could they
have done? They could have called the police and have them escort him
home to get his wallet. There had to have been something about him or
his story that made them decide that they can trust him. I dont
understand why forgetting something makes him a bad person in the eyes
of everyone here. I forget things all the time.

The waitress was completely out of line. How can she expect more than
20% at any time? I dislike name calling and I think the OP was rude
for calling her a bitch. Even if she was indeed behaving like a bitch.
However,it seems there is nothing professional about this Waffle
House.

There was a comment further down calling the OP a moron for letting
his burger get cold while waiting for his hashbrowns. I dont think we
can critize the OP for name calling when we do it ourselves. We also
dont know if the hashbrowns played an important role in his meal. What
if he likes putting his hashbrowns in his burger? What if he eats his
hashbrowns before his burger? I personally dont eat all of one thing
on my plate at one time. I rotate. I could not have eaten my burger
while waiting for my hashbrowns. I must be a moron.

You said it.

This sentence: "I dont think we can critize the OP for name calling
when we do it ourselves" is exactly what I was thinking in this post.
Thanks.

The Op was acting like a spoiled little child. That is why the
waitress was acting like a bitch, if the OP was acting his age, then
both would have got along well.

First off, a half hour for food seems reasonable. Usually when you're
sitting with other people the time goes faster but alone, I can see
why it would seem longer. Her forgetting your hashbrowns is OK, hey it
happens right? You could have asked for your burger while the
hashbrowns were being made. Yes, she should have apologized but Again,
its only a mistake.
Now, as far as her being a bitch, she very well may have been but its
still wrong for you to call her that. You could have said something
along the lines of "im sorry if you dont feel thats enough but thats
all I feel was deserved".
Of course the cook is going to chime in and say something, you are
insulting a fellow employee.

Im sorry that your trip was not as pleasant as it should have been.

The waitress was acting like a bitch. Calling her a bitch after she
embarrassed you about the tip is just a statement of fact.
Everyone that wants to stick up for the waitress is ignoring the fact
that the OP is right, she was a bitch. He has a right to call her a
bitch the same way she has a right to embarrass and insult him for
leaving a tip.

I compliment the cook, manager and waitress for keeping their temper.

I hope that all are given a raise for putting up with customers like
you.

Well sounds to me like you were not on your best behaviuor, you even
admitted to calling her a bitch. The cook probably overheard you and
has every right to tell you to go down the street. I am surprised the
manager did not kick you out of the restaurant. You are lucky she let
you go with just giving your cell phone number and trusted that you
gave your number and not just any cell phone number.

She may have been a lousy waitress, but you were a lousy customer.
You were very very lucky they agreed to let you go get your wallet.

Learn to accept whatever you get, Tony, and be decent to servers.

This letter sounds as though it was written by a college kid taking a
dramatic writing course.

The waitress wasn't saying she wanted more money... all she said was
you mind as well keep it.. I don't know HOW thats asking for more
money...as for you calling her a bitch.. thats REALLY low and if I was
the manager.. I would have kicked you out. They shoulnd't have even
let you leave the place w/o paying... WHO leaves the house/apartment
without their wallet??? Sleep walk much?

I find it ironic that someone who manages to forget their wallet yet
expects the staff to somehow know that they're different than all
those other people who have used that excuse to skip out on paying the
check would ever consider calling the staff a B**** to their faces.
Classy, dude.

Good counter service is 10%, etc.? I've never heard that one before.
Curious.

I also scanned the letter twice, and couldn't make the connection
between her telling you to keep your change, and her asking you for
more money...by telling you to keep your lousy tip.

She called you 'sir'; you called her a dog. What would YOU have done
if one of your former customers had degraded you so?

You might also consider how this comes across: "By the way, the place
was packed", when "She seemed to be in the weeds, and it took a long
time for her to get my food order after my drink was brought to me".
Aside from my not being sure what someone "in the weeds" is like
(stoned? tired? stupid?), doesn't it seem that if the place was packed
at 2 AM, receiving your food half an hour after entering is quite
acceptable?

As for bothering to mention that you "had to ask for ketchup (sp)",
don't get me started...

I'm afraid you have a waitress agreeing with the OP here...

Although I typically leave a min of $5 regardless of check amount
(I've been known to leave it for just a coffee), I don't expect
everyone to do that, and I would never balk at someone leaving what,
indeed, was 20%. Hell, I don't think I'd have the cajones to be so
forward about a shitty tip!

You sat there and let your burger get cold while you waited for
hashbrowns? You're a moron.

Right.

What a jerk.

You mentioned that other customers "completely and utterly riduculed"
you. The fact that they did so lends credence to what Gino said and I
too would like to hear the other side of the story.

Wow I just got someone else's flashback while reading this. 2AM and a
customer who uses the word "bitch" is expecting decorum while being in
the weeds and forgetting his wallet 50 yards from the place. I think
you may have a valid complaint, but admitting using the b word leads
me to think maybe there's "something about Mary" that I admire.
I'd like to hear both sides of this story because I've rarely seen a
waitress give "attitude" unless it was in response to "attitude" from
a customer.
Maxwell was cool, he trusted you on your word. If it was such a big
deal.....

why not bring the issue up with Maxwell the manager?