FRAUDULANT CHARGES

Posted Tue June 19, 2007 9:21 am, by STEVEN F. written to Sprint Wireless

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I received a bill at my old address for fraudulant charges stemming from setup and new cell phones. This charges were unrelated to my current account with Sprint.

I called customer service and after waiting for 40 minutes and explaining the sitution, I was told that it would be taken care of by a Supervisor and would be called within 2 days to confirm.

I got a message from a Supervisor that I he wasnt able to fix the problem and that I needed to call back.

I called back and again waited for 40 minutes, only to be told I needed to contact the Fraud Department directly.

I've since called the Fraud Dept 5 times and after going through endless prompts, I'm told by the machine to call back at a later time.

This has been going on for a month now with no resolution

Fix the issue which should be shown in their notes and call me once resolved.

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Re: FRAUDULANT CHARGES by paperwings Posted Sat June 23, 2007 @ 1:41 AM Wow! That is so frustrating and wrong. I really hope this gets cleared up for you soon. I have had nothing but problems with Sprint since I signed up. Reply