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Citizens Bank.... not your typical LEGALIZED LOANSHARKING, rip off bank...
Posted Fri June 22, 2007 12:00 pm, by Jacqueline H. written to Citizens Bank
Write a Letter to this Company
Citizens Bank of Massachusetts, ATM/checking account
Earlier this week, somebody cashed a check they had been asked to hold, and this created an overdraft in my account.
The check was presented on the same day as a number of other small transactions. You did pay them all, and then hit me with SIX of your $38 overdraft fees. Some of the ATM items were less than half the amount of your RIPOFF overdraft fees. This is legalized loan-sharking, nothing more and nothing less. Just because the federal government has made this legal doesn't mean you have the right to essentially steal from your customers== and this affects the poorest among us.
One large check that posted to soon created the overdraft in question. Reverse at least five of the six fees and I'll consider the matter to be settled; getting rid of all six would be much more in order....
Every year, the amount of these fees goes up, now at $38. STOP LOAN-SHARKING and STEALING!!
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by vr14213 Posted Thu August 20, 2009 @ 6:38 PM
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u guys are missing the point
by vr14213 Posted Thu August 20, 2009 @ 6:36 PM
everyone is missing a major point.
how much does it "cost" the bank to "cover" charges (overdraws -
payment to vendors etc....) PER ITEM
vs
the fee that is asessed to consumers PER ITEM.
AND
Proportionally who is more affected the rich or poor?
Is this a tactic that may prey on the poor and uneducated?
As a former banker - we loved ripping off customers and joked about it
daily.
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by BTRSBT Posted Mon November 5, 2007 @ 11:55 AM
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According to all the comments this is what the writer should be listening to and learning from.
!st: Make sure you have the funds in your bank account.
2nd: Don't commit an illegal act by knowingly write a check you don't have sufficient funds for.
3rd: Don't blame the bank for stupidly overdrawing your own account by intentionally commiting an illegal act.
4th: Don't admit on the internet that you knowingly commited an illegal act and expect people to feel sorry for you when commiting that act goes very wrong. As it could've been much worse.
5th: Read your disclosures that you recieved when you opened the account. If you threw them away b/c they didn't mean anything call the bank and request them to send you a copy.
6th: Be thankful the items were paid. If they hadnn't been you would've not only recieved 228.00 from the bank but also all the fees from the companies that Overdrew the account.
Hopefully this was a lesson learned. No matter what bank you are with if you use funds that are not yours you are going to get a fee for it. And yes the fees are high. That is to discourage you from Overdrawing.
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by Buddy Posted Sat July 28, 2007 @ 1:21 PM
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You wrote a check that you did not have enough money in your account to cover. This is no one's fault but your own.
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"One large check that posted to soon created the overdraft in question. Reverse at least five of the six fees and I'll consider the matter to be settled; getting rid of all six would be much more in order....
Every year, the amount of these fees goes up, now at $38. STOP LOAN-SHARKING and STEALING!!"
LoL! "reverse at least five or six of the fees..."
So...cheque issues is not new to you then? Maybe use cash, or get thee to a credit counselling class, asap before you end up in jail for cheque kiting.
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use cash! problem solved!
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by rickrooney Posted Sat June 23, 2007 @ 10:01 PM
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HAHAHAHAHA...wow, now I've heard everything. You commit check kiting and the bank should pay you the fees it assesses for unauthorized use of their own funds (if you overdraw your account, where the hell does the money come from pal?). What a loser argument, and if Citizens Bank hears me, please do not give into this customer and save the refunds for actual reasons and not simply whiney excuses.
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by DeVoidx Posted Sat June 23, 2007 @ 6:06 PM
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they take the biggest check first then work their way down. supposedly so important checks get paid first, like rent. sometimes this means it goes negative with a few small checks outstandign which causes multiple fees to be charged. call the branch your account is at, talk tot he manager, and see if he can help you. I have had this happen before, and they took off half the fees. better than nothing.
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by Max Power Posted Sat June 23, 2007 @ 10:18 AM
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She could have taken those $228 to a local community college and take a single day course on personal finances or something similar and still have some cash left over.
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Agreed!
by Scented Demented Wed June 27, 2007 @ 3:34 PM
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by donno Posted Fri June 22, 2007 @ 9:35 PM
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"Earlier this week, somebody cashed a check they had been asked to hold, and this created an overdraft in my account." There it is - right in the beginning of your letter. And I knew what would follow. An attempt to evade responsibility.
How would you know the overdraft fee goes up each year? Are you in a habit of overdrafts? I haven't the slightest idea what my bank's policy is - I don't bounce checks.
I haven't written down a single check amount in 25 years of checking. I keep it in my head. I suggest you pay more attention, and possibly keep a written record. It doesn't sound like your current method is working.
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by A A Posted Fri June 22, 2007 @ 8:53 PM
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This is getting to be a pretty unfair practice by banks. The checks you cash take forever to clear but the checks you write clear immediately. People are pretty dependant on banks and they use that against you.
You can have $100 in your bank and write 3 checks for $20 and 1 for $40.01 that hit the same day. Even though the first 3 should be covered and only 1 check caused the over draft, they set it up so you get hit with about $125 or so in "Over draft fees" for being $0.01 over your limit. $125 for being over $0.01 is criminial in my opinion. I can't believe anyone supports this way of thinking. Getting hit with a fee is understandable but this goes overboard.
That's like getting charged with a felony and getting jail time for going 1 mph over the speed limit. Actually that's more oil companies raising the prices 40% because they shut down a pipeline that in Rhode Island.
I am waiting for the day they charge $1 for a teller fee on every transaction and then charge your account $1 a week if you don't have any teller transactions during the week.
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by Mike Z. Posted Fri June 22, 2007 @ 3:37 PM
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Unless the branch manager of your bank is named "Knuckles", I doubt they are loansharking.
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by Gino Posted Fri June 22, 2007 @ 3:13 PM
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While I see no point to the language and tone of the letter, I do see your point in not wanting to accept responsibility. It's embarrassing to make a mistake, expecially when it costs you, but this should be a lesson. Don't make any checks that your account can't pay. It's by far the easiest way to avoid six 38 buck overdraft fees.
I "LOVE" the mention of "the poorest among us". Jacqueline, the poorest among us don't have the luxury of a checking account. The poorest among us don't know if, when, or where their next meal will come from. It's insulting to everyone to even consider mentioning the less fortunate to bolster your argument. Accusing a financial institution of stealing and loansharking is really over the top!!
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by Mike Z. Posted Fri June 22, 2007 @ 1:42 PM
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The use of "loansharking" in this letter is hilarious. Are they going to start removing fingers if you dont pay the NSF fees back?
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by dawniedawn67 Posted Fri June 22, 2007 @ 12:55 PM
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As much as it kills me to have to defend Citizen's Bank, the OP did say that the bank paid all of her transactions, but charged an overdraft fee for each one. This leads me to believe that Citizen's has some type of "Courtesy Pay" program in place, where they will pay overdrafts up to $500, but you ARE charged a fee for each one.
I know that post-dating a check is illegal in Florida, but even if it had a future date on it, banks are permitted to cash them if presented.
I'm afraid this is not the bank's fault. If you want to be angry at someone, be angry at the person who cashed a check after telling you they would not.
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Stop writing checks when you don't have the money in the bank to cover them. Problem solved.
I suppose the person/business who had your check thought, "Wow, I better get money while I can." I don't blame him/her/it.
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by Ryman Posted Fri June 22, 2007 @ 12:53 PM
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Way to go.......
Just admitted to committing a felony, right here on the internet.
Citizens Bank broke no laws, nor did they do anything unethical. You, on the other hand.........
Here is a novel idea: don't write checks that you cannot cover. And accept responsibility for your mistakes.
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by trs Posted Fri June 22, 2007 @ 12:17 PM
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Why are you blaming the bank? You apparently did not have sufficient funds in your account to cover the amount on the check. I know me personally if I have a large check waiting to go through my account I either make sure not to spend any money until it clears through or I set a certain amount aside so that I have a couple dollars in case of an emergency. Don't blame the bank for your inability to keep a balanced check book.
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Yet another one. *shakes head*
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by Blackrack Posted Fri June 22, 2007 @ 12:07 PM
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I'm not sure about your school, but I was taught all about checkbooks in Grade 8 Home Ec. Rule Number One: Don't write checks for money you don't have.
Actually, yes, because something's legal, they do have the right to do it. That's sort of what "legal" means. I haven't even taken Law yet.
Go back to high school. You might learn something.
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by Angelic Princess:) Posted Fri June 22, 2007 @ 12:04 PM
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Since you have the checking account, I'm assuming your old enough to know that you shoulnd't write a check without knowing you have the funds in your account. You can't blame CBM for your mistake. Instead of them "stealing" maybe you should get a brain and use it next time you think of doing this again.
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by S. Brown Posted Fri June 22, 2007 @ 11:57 AM
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You wrote the check without the money in your account so how is this the bank's fault?
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This is called cold check writing and it is illegal. You wrote a check for money that you didn't have and asked someone to hold it. They are not required to hold a check and someone that didn't know about the arrangements probably sent the check through. When you write a check you should have the money available, whether they present it now, after the agree to hold it, or even a year later. this is not the fault of the bank, nor is it loansharking.
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by azgirl Posted Fri June 22, 2007 @ 5:37 AM
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Why in the world would you write a check if you knew you didn't have enough money in your account to cover it, along with any other transactions you had made? The bank did nothig wrong. The bank had no idea that you wrote a check that was supposed to be held for any period of time before it was cashed. All the bank knows is that you wrote a check and made several other transactions, and since you didn't have the money to cover it, they rightfully charged you overdraft fees.
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