Stop the Pain, Verizon!

We had the same door to door campaign in my area. It's by no means a
"Scam". Fios itself comes in three different "strengths" or
"flavors". Depending on which plan you signed up for, it's plausable
you are NOT being "SCAMMED" or "overcharged".
When they get an area set up for fios service, they send reps out to
drum up as many connections as possible. Same for Comcast and other
companies.
Quite often they have a few "introductory offers" and package deals
(say 99 a month for 3 or 6 or 12 months then you get charged the going
rate once that period of time is up.

Have you read the fine print on your contract? Do you know what you
signed up for and under what terms?

The threat of posting everywhere RARELY helps unless all other options
are exhausted.

What's the story? You have a beef with Verizon too or are you just
trying to show us that you are well rounded and can respond to other
complaints too?

If it's the latter, you are giving poor advice for two reasons. The
first is that the OP is not telling us why his bill is so high. He
needs to determine if he is being charged for services he does not
want or if he is paying for more channels than the basic package calls
for. If it's more channels and services, his bill will, naturally, be
higher than the basic rate.

If he truly is being charged for services he is not getting and
Verizon will not correct it, his first stop should be the agency that
regulates public utilities in his state, not the FCC. That's the
agency that will contact Verizon on his behalf to get a resolution.
I've been in the telecom business for 28 years so I think I know what
I'm talking about.

Call the presidental hotline

Verison sounds like they are from the Devil! I don't live in the US,
but from what I've read here on PFB, sheesh!

It's unlikely they'll work with you. Verizon ended up charging me
over $600 for "service" during a period of time after my contract had
expired, and continued to charge late fees on the balance for that
"service"...I realize that was probably my fault in some convoluted
way, but they absolutely refused to consider the fact that I might not
have needed to pay for something I didn't receive.

I have to assume that you took more than the standard television
package and that's why your bill is higher. We accepted our cable
company's triple play (all three services). It was advertised at $99
per month but because my husband just "has to have" every channel
known to man, we ended up with the gold package and it runs about $150
per month. It's still cheaper than what we were paying for all three
separately which was over $200 per month.

You need to ask them to break down exactly what you are getting. Are
you being charged for more channels or pay per view? On demand?
These are all extra, above the package pricing. I don't understand
what you mean by "telephone service costs". As far as the phone goes,
it's one price for everything except maybe international calling.

It seems you have a problem with the FIOS internet access. There is
no way it's slower than DSL unless you had 3.0 DSL and then is should
be about the same. I would look into that.

You are going to get equally as nickled and dimed with Comcast (or any
cable provider) as you are with Verizon. They are all pretty much the
same.

They won't let you out of your contract

They're charging you more than your contract says? If so, then you
definitely have a case for demanding that they charge you what your
contract says.