Stop the Pain, Verizon!

Server told me I wasn't logged in and the post failed, then posted
anyway. Oops.

Sorry you were treated so badly by Verizon. Be sure to place a
consumer complaint with the federal communications commission. You
can do so here:

http://svartifoss2.fcc.gov/cib/fcc475.cfm

Call the presidental hotline

Verison sounds like they are from the Devil! I don't live in the US,
but from what I've read here on PFB, sheesh!

It's unlikely they'll work with you. Verizon ended up charging me
over $600 for "service" during a period of time after my contract had
expired, and continued to charge late fees on the balance for that
"service"...I realize that was probably my fault in some convoluted
way, but they absolutely refused to consider the fact that I might not
have needed to pay for something I didn't receive.

I have to assume that you took more than the standard television
package and that's why your bill is higher. We accepted our cable
company's triple play (all three services). It was advertised at $99
per month but because my husband just "has to have" every channel
known to man, we ended up with the gold package and it runs about $150
per month. It's still cheaper than what we were paying for all three
separately which was over $200 per month.

You need to ask them to break down exactly what you are getting. Are
you being charged for more channels or pay per view? On demand?
These are all extra, above the package pricing. I don't understand
what you mean by "telephone service costs". As far as the phone goes,
it's one price for everything except maybe international calling.

It seems you have a problem with the FIOS internet access. There is
no way it's slower than DSL unless you had 3.0 DSL and then is should
be about the same. I would look into that.

You are going to get equally as nickled and dimed with Comcast (or any
cable provider) as you are with Verizon. They are all pretty much the
same.

They won't let you out of your contract

They're charging you more than your contract says? If so, then you
definitely have a case for demanding that they charge you what your
contract says.