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Verizon's unfairness

Posted Sun July 1, 2007 3:49 am, by Lina C. written to Verizon Wireless (Cell Phones)

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Back in 2002 or so, I signed up for Verizon Wireless. Everything was fine until my phone service was terminated. I owed Verizon approximately $320 dollars or so. Verizon would not work with me as far as the amount and they transferred my account to collection agencies and now the collection agencies and Verizon are both reporting the same item to the three credit bureaus. They are doubly reporting also at the unholy amount of $1,240. There is no way I can pay this and it is so unfair for them to report it to the credit bureaus twice. This is wrecking havoc on my credit report.

I would like Verizon to first (1) tell the collection agency to take this off the credit bureaus and (2) Verizon to remove this from the credit bureaus as they are reporting it themselves and (3) accept the payment of $320 which is what I owe them.


Reply



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Re: Verizon's unfairness by shaun Tue July 3, 2007 @ 12:54 AM

WOAH! by Adam W Wed July 4, 2007 @ 12:28 PM
by Adam W Posted Wed July 4, 2007 @ 12:40 PM

If it has been 5 years then you only have 2 years left. You may want
to just leave it alone and don't do it again.

Reply

by LadyMac Posted Wed July 4, 2007 @ 9:04 PM

Do you have anything more productive to do than to advise people on
how to take the coward's way out? Defraud Target, ignore and don't
pay your bill, etc. Bad advice imho.

Maybe you don't mind bending and/or breaking the rules, but I would
respectfully suggest that you stop offering shady suggestions to
people. It reduces the credibility of the truly well-meaning people
on this site.

Reply

It's not shady. by Adam W Thu July 5, 2007 @ 8:18 AM


You are completely right by LadyMac Thu July 5, 2007 @ 9:01 AM

The damage has been done. by Adam W Thu July 5, 2007 @ 9:09 AM

Please Explain -- by shaun Sun July 8, 2007 @ 2:13 AM

PAYING THE DEBT WILL NOT GET IT REMOVED! by Adam W Mon July 9, 2007 @ 9:46 AM
by T. H.M. Posted Mon July 2, 2007 @ 4:35 PM

Maybe if you paid your bills on time and had taken care of this when
it first came up you wouldn't have this problem.

Reply

. by Sat July 7, 2007 @ 10:10 PM
by S. Brown Posted Mon July 2, 2007 @ 3:26 PM

Here's the deal - - Verizon is not being unfair towards you - -
period.

You admit that 4-5 YEARS ago you owed them $320 and now it has grown
to $1,240 probably due to interest and late fees. You need to
understand that because you ingored this debt, you no longer owe them
$320.

I find it interesting that you are claiming that the double reporting
to the credit agencies is "wrecking havoc" on your credit report. I
agree that it should only be reported once but that fact aside - - you
left the debt unpaid for 4-5 YEARS. Don't you think it's a little
late to be worrying about your credit score and trying to put the
blame on someone else?

Reply

what?? by Angelic Princess:) Mon July 2, 2007 @ 4:57 PM


That's not what S. Brown said. by BellaSera Mon July 2, 2007 @ 5:20 PM

oooo ok.. sry (n/t) by Angelic Princess:) Wed July 4, 2007 @ 7:10 PM


by BellaSera Posted Mon July 2, 2007 @ 11:30 AM

Verizon is not necessarily being "unfair." You owed them $320, and
despite any accounting errors, you are not disputing this amount. You
didn't pay it, and now, five years later, that amount has shot up to
$1,240. There could be many reasons for this, namely late fees and
non-payment penalities. From my experience with collection agencies,
if you want to verify the accuracy of that amount, you'll need to go
through the collection agency (NOT Verizon) as the collection agency
now owns this debt.

As for the collection agency and Verizon taking this off the credit
bureaus, they won't do that. If it turns out that you really don't owe
$1,240, you'll need to write a letter of dispute to each credit bureau
explaining your situation, and work with the collection agency. And if
you think Verizon is hard to work with, try working with a collection
agency that's trying to get their money.

Reply

by Gino Posted Mon July 2, 2007 @ 12:23 AM

How does one accrue late fees, let their credit be ruined, and neglect
to follow up while letting five years pass? Where does the urgency
suddenly come from NOW? Did you apply for a loan or mortgage and it
suddenly showed up? I'm just curious how any of this is "unfair" or
Verizon or Collection Agencies Fault?

Reply

by PaintedLady Posted Sun July 1, 2007 @ 7:24 PM

I hope you realize that if you had paid $25 a month or so, you'd have
paid off the debt long ago, rather than facing all those interest and
collection charges you now do. Why do you feel that your credit
record should be wiped clean rather than accurately reflect what kind
of debtor you are? And why should you not have to pay interest, etc.
on years of bad debt?

Reply

Verizon's unfairness by Momof4 Sun July 1, 2007 @ 7:53 PM


Even if their accounting was wrong NOW by LadyMac Sun July 1, 2007 @ 8:10 PM


No one has been rude by RedheadWGlasses Mon July 2, 2007 @ 1:11 PM

You're missing the point by S. Brown Mon July 2, 2007 @ 3:43 PM


Sorry if you think I was rude, by PaintedLady Mon July 2, 2007 @ 7:37 PM

An excellent example by Rand Tue July 3, 2007 @ 5:59 PM


by LadyMac Posted Sun July 1, 2007 @ 7:12 PM

Here's a hint ~ pay your bill. Had you paid it back in 2002, you
wouldn't be hit with late fees, penalties and collection costs. I am
guessing that when you say Verizon wouldn't "work with you" you mean
that they wouldn't reduce the amount you owe them. So you got mad and
refused to pay. Don't ya just HATE it when companies actually expect
you to pay your bills... how dare they????!!!

That will make them go away. And it will clean up the problems with
your credit bureau. Just write the check. Or start putting some
money away every week to pay them off.

It IS really that simple.

Reply
by Momof4 Posted Sun July 1, 2007 @ 4:25 PM

Actually my Verizon bills had been around $120 a month or so and then
one month it shot up to $700 and I called Verizon and I spent about an
hour with one of their customer service reps. We went through the
billing and he ageed with me that the amount OF $700 was incorrect. He
told me the actual amount and I made a payment over the phone.
Everything was fine again until the following month when the bill shot
up to $700 again. I kept getting the round about, get it straightened
out, etc. but then it would start over again. No one seemed to know
what to do. They terminated my services and ever since then it's been
a nightmare.

Reply


You left that part out of your letter... by Harleycat Mon July 2, 2007 @ 7:57 AM


This would have been an important part to include in your letter by Sava Mon July 2, 2007 @ 9:00 AM

How many phones were on your plan? by S. Brown Mon July 2, 2007 @ 3:32 PM

by CrazyRedHead Posted Sun July 1, 2007 @ 11:52 AM

Sounds like Verizon has added some more late fees and penalties, also,
the collection agencies may be adding fees of there own. If it has
gone to an attorney, then you have attorney fees added to. The longer
it is in collections and the more collection agencies it goes to, the
more fees it can collect. My husband started out with $350.00 owed
and it has ballooned into almost $3000.00, he has made arrangements
with the collection agency to send in $100.00 a month until it is paid
off. Try calling the collection agency and explaining to them that
you want to set up arrangement, some will work with you and some
won't, but it wouldn't hurt to ask.

Reply

by rkcbw0314 Posted Sun July 1, 2007 @ 11:00 AM

I am sorry you were treated so terribly by Verizon. There is no
excuse for this. Be sure to report this episode to the Federal
Communications Commission. You can do so here:

http://svartifoss2.fcc.gov/cib/fcc475.cfm

Reply


It is awfully nice to see you branching out. n/t by calm Sun July 1, 2007 @ 6:07 PM


Can you explain by LadyMac Sun July 1, 2007 @ 7:14 PM


It doesn't.. by Harleycat Mon July 2, 2007 @ 10:30 AM


Wouldn't you love to read that letter though? by BellaSera Mon July 2, 2007 @ 12:07 PM

by Harleycat Posted Sun July 1, 2007 @ 10:00 AM

If you owe the money, they are not going to remove it and it does get
reported twice. The original creditor reports it as a sold off
account and the collection agency reports it as a collection issue.
If you let it set in collections, the charges start to increase with
interest.

Reply

by calm Posted Sun July 1, 2007 @ 7:41 AM

Whether you owe them $1,240 is not dependent on whether you can pay it
or whether it's having an adverse effect on your credit. When did it
first show up on your bill? Did you make any progress toward paying
it? Is your failure to make this payment promptly the reason your
service was terminated? What rules regarding nonpayment, interest,
and fees did you agree to?

I'm sure you do owe more than $320 at this point, because time has
clearly passed since the original deadline, but it's hard to tell from
this how much you do owe. It may be that you actually owe $1,240 and
it may be that you don't, but just $320? No.

Reply




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