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Employees Very Rude , and don't apply the points on the accounts

Posted Thu July 19, 2007 12:00 pm, by Phyllis d. written to American Express Credit Cards

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I've been a hilton honors/amx holder for over four years, and everytime the statement came I called in to your billing dept, and if everything looked alright I would pay the bill without question. That is why I have excellent credit. Yesterday I called both the AMX which told me that the two hilton, and Blue Cash are opened, and I had 13,800 points plus they would add 5000 points to my account for the referal. Then I called the HH dept., and the agent told me that they closed my account, and I didn't have anymore points in my account. They told mee that I used different names, and I tried to transfer my husband points to mine, which it is a lies.I don't have any husband. I have a close friend, and he opend a credit card account in 2004, when the promotion was enough points for a hotel stay, and in Rhode Island is 25000 points, and he never received them.

The Hilton Honors owes me a reinstatement of my account, and 50,000. I worked very hard to collect them. They owe my friend 25,000 points, which he never received since 2004.I don't like the lies that your employees think they can get away with. I even applied, and used a Citi Bank Visa Hilton Honors to get 15,000 points. Maybe you would want to pay this to both my friend and myself in money. You owe me 50,000 = to two hotel rooms equals to $300.00, or more, and my friend 25,000 = $150.00, plus legal fees.Please get back to us as soon as possible.


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by Jeffrey Posted Tue July 24, 2007 @ 7:37 PM

By the way, the e-mail address for her husband comes back as "This
account has been disabled or discontinued."

Phyllis' comes back as "This user doesn't have a yahoo.com account."

Almost makes me want to call. Almost.

Reply
by Rhet Canter Posted Mon July 23, 2007 @ 5:01 PM

Phyllis is back and that means she's not taking her meds again. If
you come here even semi-regularly, she's probably not even legitimate
and someone who makes up this stuff, writes terrible letters, mispells
on purpose, etc., just to get attention and to see how long her letter
will stay in the top 25. I'm making it worse by even posting comments
here, but I just couldn't resist.

Phyllis.....honey....STOP! NOW! There are services and programs for
people like you. Call one of them now! Please!

Reply

by sarahd Posted Mon July 23, 2007 @ 4:17 PM

Huh? Is she complaining to AMEX or to Hilton? I'm just as confused
as everyone else....hmmmm.

Reply

by Buddy Posted Sun July 22, 2007 @ 9:08 PM

I have no idea what you're talking about. I give up....

Reply

by donno Posted Sat July 21, 2007 @ 11:34 PM

This ie the strangest letter you have written. Has any company EVER
written you back?

Legal fees? What a fantasy world you live in. Does your street have
any connection to a main road, or is it just a big circle?

Reply
by Angelic Princess:) Posted Fri July 20, 2007 @ 5:56 PM

If anyone wants to e-mail her and tell her how dumb she is.. Her
e-mail is on the comment she left for the mom stranded with 3
kids...new handle Shi

Reply


She doesn't respond to e-mail by Jeffrey Sat July 21, 2007 @ 8:13 AM

really? by Angelic Princess:) Sat July 21, 2007 @ 10:35 AM


Re: Employees Very Rude , and don't apply the points on the accounts by BellaSera Fri July 20, 2007 @ 11:25 AM


That's her by Sarah H Fri July 20, 2007 @ 1:50 PM


I remember that letter. by BellaSera Fri July 20, 2007 @ 2:15 PM

Yes, and in a previous letter she has a husband by franese Fri July 20, 2007 @ 4:00 PM


And also by nibs Fri July 20, 2007 @ 4:17 PM

by Sarah H Posted Fri July 20, 2007 @ 8:20 PM

and sue happy too.

Reply

by rxgirl --open your profile or I'm not listening :) Posted Fri July 20, 2007 @ 10:18 AM

In case you ever eat there, Chili's DOES NOT serve waffles! Just
thought that I would warn you to save you from having to write a
letter and us from having to read it.

Reply
by Angelic Princess:) Posted Fri July 20, 2007 @ 9:33 AM

You don't have a husband Phyllis? Well THAT was a quik divorce..
.because as you stated in your coffee letter.."When both my husband
and I went to the Warwick restaurant on Thursday" ... hmmm... liar are
we? And I believe that letter was written in May.

Reply


Don't Worry Phyllis by William H. Fri July 20, 2007 @ 9:57 AM

I'm not joking. by Mike Z. Fri July 20, 2007 @ 11:21 AM

Thank you Mike (n/t) by Angelic Princess:) Fri July 20, 2007 @ 5:27 PM


William.. by Harleycat Fri July 20, 2007 @ 1:16 PM

no by Angelic Princess:) Fri July 20, 2007 @ 5:30 PM


Hahahaha by William H. Fri July 20, 2007 @ 8:01 PM

ummm by Angelic Princess:) Fri July 20, 2007 @ 9:02 PM


So How Do We Know When You're Joking? by William H. Fri July 20, 2007 @ 9:54 PM

please by Angelic Princess:) Sat July 21, 2007 @ 10:54 AM


who do you think you are by William H. Sat July 21, 2007 @ 12:42 PM


Who do you, etc. etc. by Perspective Woman Sat July 21, 2007 @ 3:36 PM

ok umm by Angelic Princess:) Sat July 21, 2007 @ 6:18 PM


Perhaps calm down by Pooj Sat July 21, 2007 @ 6:44 PM


you are right pooj by William H. Sat July 21, 2007 @ 8:28 PM


term question by Pooj Sat July 21, 2007 @ 8:55 PM


No text....n/t by rxgirl --open your profile or I'm not listening :) Sat July 21, 2007 @ 9:05 PM


ok by Pooj Sat July 21, 2007 @ 9:41 PM


Correct! by rxgirl --open your profile or I'm not listening :) Sat July 21, 2007 @ 9:46 PM


Thank you very much by Pooj Sat July 21, 2007 @ 9:48 PM


yw = your welcome by rxgirl --open your profile or I'm not listening :) Sat July 21, 2007 @ 9:54 PM


i dont know by William H. Sat July 21, 2007 @ 9:07 PM


You have it all wrong by RedheadWGlasses Sun July 22, 2007 @ 12:35 AM


Question by William H. Sun July 22, 2007 @ 10:01 AM


by Harleycat Posted Fri July 20, 2007 @ 8:06 AM

Legal fees> Yeah right! There are no legal fees involved. You
really need to stop asking for legal fees.

Reply
by A A Posted Fri July 20, 2007 @ 12:23 AM

Phyllis, just file a report with the FCC at the link......

Reply


HA! by rxgirl --open your profile or I'm not listening :) Fri July 20, 2007 @ 10:16 AM

by Mel2007 Posted Thu July 19, 2007 @ 10:19 PM

Her letter confused me :(

Reply


heh Mel by RedheadWGlasses Thu July 19, 2007 @ 10:24 PM


LOL by Mel2007 Fri July 20, 2007 @ 12:27 PM


by Blackrack Posted Thu July 19, 2007 @ 9:48 PM

We missed you, Phyllis. What happened to your husband? Did he finally
come off his meds and leave you?

Is your friend named Dora, by any chance? Or Virginia?

Reply

by MA Loper Posted Thu July 19, 2007 @ 9:20 PM

I really wish you'd warn us before you post - I'd have taken two
Tylenol before I read this if I had known!

Reply

by RedheadWGlasses Posted Thu July 19, 2007 @ 8:20 PM

Phyllis! Long time no complain! How's it going? Still mad at the
world and everyone you come across? Of COURSE you are. Enjoy the
wonderful weather! Toodles!

Reply


by Jeffrey Posted Thu July 19, 2007 @ 3:40 PM

By the way, Clement is a PF member:
http://www.planetfeedback.com/index.php?level2=account_public&user_id=
643945

Or, actually... he has multiple PF accounts, since a letter at
http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id=
279536 has a closed profile, but a letter at
http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id=
288585&reply_id=35311 has an open one. One is "Clement" and the other
"Clemy."

Read his letter at
http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id=
288585.

There's something familiar about the writing...

The phone number provided byappears to belong to PA Cruz. That's .
(see
http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id=
280187)

Clement and Phyllis have the same phone number and address.

Clement's e-mail address is Can the number 02889 be a magical number
that these house-mates both enjoy? Oh, but Clement also uses , so it
appears he has 2 yahoo addresses.

In March, 2006 Phyllis referred to Clement as her "boy friend."
(http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id
=283872) That explains the same address... they live together.

In December of 2005, Clement spoke of a wife
(http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id
=279536). I can only assume that he divorced this dear wife by the
time he moved in with Phyllis a mere 3 months later. But, no...
Because in that same letter from Clement, we see Phyllis' name! She's
the wife.

So, apparently Clement and Phyllis were married in December of 2005,
got divorced by March of 2006, apparently got married again in 2006,
and now are merely close friends... living together.

I don't know if Phyllis is disabled or not, but it's pretty clear that
she has trouble with the truth.

Makes you wonder about what else she's being less than honest about.

Or, perhaps... just maybe... Phyllis is really a well crafted hoax. My
hats off to the person that kept it up this long. We can't blame you
for a few mistakes. A lie this complex... it's hard to keep up.

(comment edited to remove all personal identifying information)

Reply


While we're at it... by Jeffrey Thu July 19, 2007 @ 3:47 PM


Oh damn! by The New and Improved Brenda Thu July 19, 2007 @ 9:38 PM


Jeffrey, This is why I like Phyllis!!!! by Gino Thu July 19, 2007 @ 11:34 PM

Jeffrey, by p d Thu July 19, 2007 @ 9:00 PM


Most of it came from Phyllis, herself... by Jeffrey Thu July 19, 2007 @ 9:03 PM

Thank you, Jeffrey. by p d Fri July 20, 2007 @ 2:27 AM

All of our differences aside... by TwinkleToes Fri July 20, 2007 @ 12:52 AM
by azgirl Posted Thu July 19, 2007 @ 2:45 PM

You've written about your husband in several of your past
letters....did you forget? If you're going to lie, at least keep
track of your lies so you don't end up looking like a fool.

Reply


Husband by Jeffrey Thu July 19, 2007 @ 3:17 PM




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