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Employees Very Rude , and don't apply the points on the accounts
Posted Thu July 19, 2007 12:00 pm, by Phyllis d. written to American Express Credit Cards
Write a Letter to this Company | Rate this Company
I've been a hilton honors/amx holder for over four years, and everytime the statement came I called in to your billing dept, and if everything looked alright I would pay the bill without question. That is why I have excellent credit. Yesterday I called both the AMX which told me that the two hilton, and Blue Cash are opened, and I had 13,800 points plus they would add 5000 points to my account for the referal. Then I called the HH dept., and the agent told me that they closed my account, and I didn't have anymore points in my account. They told mee that I used different names, and I tried to transfer my husband points to mine, which it is a lies.I don't have any husband. I have a close friend, and he opend a credit card account in 2004, when the promotion was enough points for a hotel stay, and in Rhode Island is 25000 points, and he never received them.
The Hilton Honors owes me a reinstatement of my account, and 50,000. I worked very hard to collect them. They owe my friend 25,000 points, which he never received since 2004.I don't like the lies that your employees think they can get away with. I even applied, and used a Citi Bank Visa Hilton Honors to get 15,000 points. Maybe you would want to pay this to both my friend and myself in money. You owe me 50,000 = to two hotel rooms equals to $300.00, or more, and my friend 25,000 = $150.00, plus legal fees.Please get back to us as soon as possible.
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by Jeffrey Posted Tue July 24, 2007 @ 7:37 PM
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By the way, the e-mail address for her husband comes back as "This account has been disabled or discontinued."
Phyllis' comes back as "This user doesn't have a yahoo.com account."
Almost makes me want to call. Almost.
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by Rhet Canter Posted Mon July 23, 2007 @ 5:01 PM
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Phyllis is back and that means she's not taking her meds again. If you come here even semi-regularly, she's probably not even legitimate and someone who makes up this stuff, writes terrible letters, mispells on purpose, etc., just to get attention and to see how long her letter will stay in the top 25. I'm making it worse by even posting comments here, but I just couldn't resist.
Phyllis.....honey....STOP! NOW! There are services and programs for people like you. Call one of them now! Please!
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by Buddy Posted Sun July 22, 2007 @ 9:08 PM
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I have no idea what you're talking about. I give up....
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by donno Posted Sat July 21, 2007 @ 11:34 PM
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This ie the strangest letter you have written. Has any company EVER written you back?
Legal fees? What a fantasy world you live in. Does your street have any connection to a main road, or is it just a big circle?
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by Angelic Princess:) Posted Fri July 20, 2007 @ 5:56 PM
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If anyone wants to e-mail her and tell her how dumb she is.. Her e-mail is on the comment she left for the mom stranded with 3 kids...new handle Shi
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really?
by Angelic Princess:) Sat July 21, 2007 @ 10:35 AM
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In case you ever eat there, Chili's DOES NOT serve waffles! Just thought that I would warn you to save you from having to write a letter and us from having to read it.
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no
by Angelic Princess:) Fri July 20, 2007 @ 5:30 PM
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ummm
by Angelic Princess:) Fri July 20, 2007 @ 9:02 PM
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please
by Angelic Princess:) Sat July 21, 2007 @ 10:54 AM
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ok umm
by Angelic Princess:) Sat July 21, 2007 @ 6:18 PM
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ok
by Pooj Sat July 21, 2007 @ 9:41 PM
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sorry. this is day three for me so i dont really know the code. but i've read a lot of comments. it looks like if you dont agree with some of these folks, a lot of squealing takes place. so be careful out there.
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It's not about disagreeing, it's about the way in which one goes about disagreeing. You decided that my one response in which I criticize a letter writer's misspelled words, and carried that over to another letter and said that I'd be there to criticize that other letter writer's misspelled words.
In other words, you took one of my many responses and created a ridiculous (and incorrect) generalization out of it.
That's disingenuous on your part.
So keep your responses to the letters and leave people alone until you figure out people's posting histories. Based on how wrong you've been thus far, you have no credibility here.
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by A A Posted Fri July 20, 2007 @ 12:23 AM
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Phyllis, just file a report with the FCC at the link......
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by Mel2007 Posted Thu July 19, 2007 @ 10:19 PM
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Her letter confused me :(
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LOL
by Mel2007 Fri July 20, 2007 @ 12:27 PM
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by Blackrack Posted Thu July 19, 2007 @ 9:48 PM
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We missed you, Phyllis. What happened to your husband? Did he finally come off his meds and leave you?
Is your friend named Dora, by any chance? Or Virginia?
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Phyllis! Long time no complain! How's it going? Still mad at the world and everyone you come across? Of COURSE you are. Enjoy the wonderful weather! Toodles!
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by Jeffrey Posted Thu July 19, 2007 @ 3:40 PM
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By the way, Clement is a PF member: http://www.planetfeedback.com/index.php?level2=account_public&user_id= 643945
Or, actually... he has multiple PF accounts, since a letter at http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id= 279536 has a closed profile, but a letter at http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id= 288585&reply_id=35311 has an open one. One is "Clement" and the other "Clemy."
Read his letter at http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id= 288585.
There's something familiar about the writing...
The phone number provided byappears to belong to PA Cruz. That's . (see http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id= 280187)
Clement and Phyllis have the same phone number and address.
Clement's e-mail address is Can the number 02889 be a magical number that these house-mates both enjoy? Oh, but Clement also uses , so it appears he has 2 yahoo addresses.
In March, 2006 Phyllis referred to Clement as her "boy friend." (http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id =283872) That explains the same address... they live together.
In December of 2005, Clement spoke of a wife (http://www.planetfeedback.com/index.php?level2=blog_viewpost&topic_id =279536). I can only assume that he divorced this dear wife by the time he moved in with Phyllis a mere 3 months later. But, no... Because in that same letter from Clement, we see Phyllis' name! She's the wife.
So, apparently Clement and Phyllis were married in December of 2005, got divorced by March of 2006, apparently got married again in 2006, and now are merely close friends... living together.
I don't know if Phyllis is disabled or not, but it's pretty clear that she has trouble with the truth.
Makes you wonder about what else she's being less than honest about.
Or, perhaps... just maybe... Phyllis is really a well crafted hoax. My hats off to the person that kept it up this long. We can't blame you for a few mistakes. A lie this complex... it's hard to keep up.
(comment edited to remove all personal identifying information)
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Jeffrey,
by p d Thu July 19, 2007 @ 9:00 PM
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by azgirl Posted Thu July 19, 2007 @ 2:45 PM
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You've written about your husband in several of your past letters....did you forget? If you're going to lie, at least keep track of your lies so you don't end up looking like a fool.
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Husband
by Jeffrey Thu July 19, 2007 @ 3:17 PM
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