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My dog now has heartworms!

Posted Sat September 1, 2007 7:21 pm, by Audrey R. written to Merial

Write a Letter to this Company

I got a full-blooded German Shepherd from the local dog pound 5 years ago. I immediately took her to my local vet and started Heartgard. Today I took her for her yearly exam and she tested positive for heart worms despite the fact I have faithfully given her Heartgard Plus once a month. Merial even sends me monthly reminders. I have never missed a single dose. I used to purchase Heartgard from the vet, but the last time he just wrote me a prescription instead and I had it filled elsewhere. The lot number is SBD2050 and with an expiration of 08-2009. Her treatment will be around $600. Will I be reimbursed by Merial if I can send the receipts for my Heartgard purchases? I am not the only person in the area whose dog was on Heartgard and still got heart worms. I am very distraught over the diagnosis.


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by deadeyeswife Posted Tue March 4, 2008 @ 10:05 PM

I know how u feel...I am so pissed off at this company. My dog has
been on heartgard since a pup and never missed a dose and always
bought it through my vet. I have all the proof from my vet and meril
is suppose to pay for this. This is very serious, and I hope that she
gets through this treatment. But we did the right thing and thought
that we were preventing our dog from getting heartworms. So..what
preventive after treatment do we do now. What all options are out
there. Please help


by PaintedLady Posted Mon September 3, 2007 @ 2:57 PM

I'm so sorry to hear your dog has tested positive for heartworm.
While this is very serious, it is also quite treatable, especially
with a dog in good health, which yours sounds to be. I rescued and
fostered dogs after Katrina, and went through it quite a few times
with my sweet "charges", all with great success.

A few questions; has your dog been weighed recently? The preventative
is based on weight, and a gain can mean a dog is under-covered, even
while getting it's regular dose. Was the medication you received
packaged correctly, and did it look the same? Did your vet recommend
the place you had the prescription filled at? Do you dose your dog
year-round, or only "in season"? This may make a huge difference,
based on your location (where I now live, I have to keep my dogs on it
year round). How "strong" was the positive on your dog's test? This
may give you an idea if the medication was working at all, how long
your dog has had them, and a "lighter" positive usually means a
faster, easier recovery.

I wish you and your pet all the best, and hope for an easy recovery!


by - Leanne- Posted Sun September 2, 2007 @ 4:45 PM

I lost a dog to heartworms 20 yrs ago and wish we could have fast
forwarded to the future since now there is treatment. I wish you a lot
of luck and hope she does real well.


by LadyMac Posted Sun September 2, 2007 @ 10:33 AM


I am so sorry your dogs has heartworms. It's an expensive treatment
and is going to require you keep her quiet for at least six weeks
after treatment when the microfilaria are being destroyed by the
heartworm treatment.

And I sure hate to tell you this: I think you are going to have a
problem if you didn't fill your Heartgard presciption at a licensed
veterinarian. You see, Merial only guarantees its product when sold
by a vet. Companies such as 1800PetMeds and other companies sell vet
medications at reduced prices but... some companies have been accused
of selling expired merchandise or selling products without a
prescription. And that's why Merial only guaratees products sold by
licensed veterinarians.

I found this on a vet website and I draw your attention to number 4

Heartgard Plus is to be sold by licensed Veterinarians ONLY!

1.The Heartgard Plus Guarantee and the Frontline Satisfaction
Guarantee only applies when the pet owner purchases the product from
their Veterinarian.

2.The Heargard Plus $5 rebate is only available when purchased from
your Veterinarian.

3.The Frontline offer of 7 doses for the price of six is only
available when purchased from your Veterinarian.

4.Merial will guarantee the quality of Heartgard Plus and Frontline
only when sold by the Veterinarian.

5.Merial sells Heartgard Plus and Frontline only to Veterinarians.
Merial will support and stand behind the Veterinarian.


by RedheadWGlasses Posted Sat September 1, 2007 @ 11:46 PM

I'm so sorry this happened to your dog! I didn't even know that
heartworm was something treatable. I wish your dog all the love and
luck he needs to get through this. I hope the company comes through
for you.


It is treatable by LadyMac Sun September 2, 2007 @ 10:36 AM

Heartworms by Audrey Roberts Tue January 15, 2008 @ 4:47 PM

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