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Until today Target was my favorite store. I may NEVER shop there again.
Posted Sun September 23, 2007 5:53 pm, by Elody S. written to Target
Write a Letter to this Company | Rate this Company
Today when I went into Target I had a problem when I go to the checkout. I had the following coupons: 2 yogurt coupons, 3 cat treat coupons, 1 deodorant coupon. The cashier first rang up the yogurt coupon. As she started to scan the second yogurt coupon she started to tell me that I could only use one, but continued to scan it (Oh, no I think, this is not good). The computer allowed it, so she went on. Next she tried to scan the deodorant coupon. It said item not found. She looked at the coupon and the product and said I could not use it on the size I had gotten (a trial size). I explained that it said ANY SIZE and that the trial size was a ANY SIZE. She said she would have to call someone, which she did, and continued to scan the cat treats which also did not seem to scan. I don't think any of them did, but later she claimed that the first one did and the rest would not scan because it said 'one per purchace'. First I don't think the first one went through, but even if it did, I tried to explain that "sure (picking up one item) I am purchacing this, that is a purchace, (picking up the second item) I am purchaning this, that is a purchace, (picking up the third item) I am purchacing this, that is a purchace, Three coupons, three purchaces. Simple. Anyway, when the 'supervisor' came over she read the deodorant coupon and gave me the line that I could only use it on the size PICTURED (like she could read what the picture said!!!) I pointed out that they cannot picuture ALL thier products that it applies to, and said what if I wanted a different scent. She said a different scent was OK, but not the size I was trying to get. WHAT?!? She was clearly just making up things as she went along, and not even using her brain to decern that what she was saying was total jibberish. THen she addressed the cat treat coupons. She said the same thing the cashier said that it was one per purchace. So I went over what a purcahce was with her. I also said that if they REALLY WANTED TO they could ring up each seperatly. However, they would not let me get the deodorant as was specificed by the manufacture so I got all my coupons back and left my stuff on the counter, much to the dismay of my daughter, who was going to get a game, which I also had to leave. SO TARGET HURT MY CHILD. THAT WILL NOT STAND. If you do not rectify this situation I WILL NEVER SHOP TARGET AGAIN. Before today Target was one of my favorite stores, BUT I WILL NOT BE TREATED LIKE THAT OR ALLOW SOMEONE TO HURT MY CHILD LIKE THAT.
After walking out of the store I went back in and asked to talk to the head manager. She was going to process my transaction, but I said I was only goin to buy these thigns if she gave me some assurance that this would not happen again. I will admit I did cuss ONE TIME while talkign to her, but I did not cuss at her. I was talkign loudly very much on purpose so that other customers might learn how I was being treated as a customer, so that they could perhaps choose to not coundut business with a company that would treat customers as I was being treated.
I wasted a lot of time in this incident. I want to be compensated for my time. To time is MORE VALUABLE than money. I don't take kindly to my life being wasted away on garbage like this. I also want to know that training will be issued to everyone in Target. Even a first grader should know that ANY SIZE means ANY SIZE. Do these people need to go back to school? Also, no matter what- I am the customer. I was not trying to do anythign wrong. I was treated with disgrace. Your employees should all be taught to never treat a customer as I was treated today. I was 100% in the right. I was treated like a criminal.
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by fedup987654 Posted Fri March 7, 2008 @ 10:47 AM
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You're freaking out over coupons?! That's ridiculous! And you're the one who decided to leave and "hurt" your child. So the kid doesn't get a game... I'm sure she'll get over it!
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by aly starr Posted Fri November 2, 2007 @ 9:17 AM
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Ok, I understand you are upset about the coupons, and they should of helped you do separate transactions. I work customer service, not for target, but if you freak out like that, you don't get what you want, other customers aren't learning from your experience, they try to get away from you because you look like a freakin fool. It's your own fault you upset your kid. Next time, take the manager aside, explain to them what is happening, and usually they just push over and give you what you want. But also understand, there are limits to coupons, the store doesn't get the money back if they just give you anything.
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by lj Posted Sat October 13, 2007 @ 1:07 AM
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Hmmm...I'm confused. I don't get it. You have 3 coupons and an item to go with each coupon, but you can't use the coupons? Makes no sense. I can maybe understand the trial size deal.
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by Leah T Posted Sun October 7, 2007 @ 12:07 AM
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working in retail(not target, but i do love target) i have alot ofpeople use coupons.also, as a shopper, i use coupons. to this date,ihave yet to see a couponthat is valid on trial sizes. there is always small print that says excludes trial sizes. i see this quite a bit on deodorant.
you see a purchase as one item during the same transaction. a company sees a purchase as one whole transaction. unfortunately, since the company is the one making the coupons, you do need to follow their conditions. not target, but the company with the coupons.
what really got to me is when you said target hurt your child. what really stopped you from buying that game? if it was the fact that you didn't want to spend the money at the store, which i suspect it was, then why couldn't you go to another company? walmart, kmart, circuit city, best buy....order it online! you hve many options to buy that one game, and you choose not to follow any of them. whose fault is that? not targets....what if target was sold out? would you then have gone to another company? or were you just so upset at target that you didn't care about getting your daughter the game? you just want to blame targetfor more unreasonable stuff.
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by weeee Posted Tue October 2, 2007 @ 12:38 PM
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stfu
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Here I am!
At the very least, if what you say about the coupons is true, I would have just let you use the coupons. However, the cashier and supervisor both told you that you weren't able to use the coupons. You follow their rules. If you don't like them, leave (as you did).
Your attitude tells everything here. What you neglected to see is that the person on the other side of the belt is a human, just like you and deserves to be treated as such. You should be ashamed of the way you acted not only in front of the cashier and supervisor, but your own child. What will your daughter learn from this? That it's ok to throw a temper tantrum as a grown adult when something doesn't go your way?
And even better, you blame Target for your actions, as though they were the ones that made you respond the way you did. How old are you? You were the one that chose to leave without purchasing the game, Target didn't force you to leave (but I would have if I were them). The only thing your daughter is hurt from is your inability to act like a responsible role model that she looks up to.
Talking loudly so that others can hear you shows how very immature you are. An adult never has to raise their voice to state their opinion. I've heard somewhere that the first person to raise their voice is usually the person that's in the wrong.
You wasted time alright. You accomplished nothing with your episode in-store, in fact you lowered yourself a few pegs.
You deserve nothing. Heck, you don't even deserve that. Your attitude is awful and I can't help to feel sorry for your daughter that she has such an irresponsible disrespectful person as her mother.
Your insinuation that these employees need to go back to school is downright rude. Personally attacking people that you know nothing about is again a sign of immaturity. Too bad they don't teach manners in school because that's one lesson you have yet to master. You being the customer means nothing. It doesn't mean you are always right because no one ever is.
You were treated with disgrace because you are a disgrace. Please stay out of Target, and the public in general, until you learn how to act like an adult. Grow up and teach your daughter how to be a caring, responsible, respectful adult that you are not. You owe her that much.
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by Gino Posted Sun September 30, 2007 @ 12:21 AM
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This meeting of "Motivational Whiner's Anonymous" has been cancelled due to, among other things; throwing a temper tantrum, cussing in front of a child, speaking loudly so other customers can learn the benefits of creative whining, bringing up the ANY SIZE issue (who in their right mind tries to use a coupon for a trial size and thinks it makes sense?) Treated like a Criminal? I feel sorry for your kid and your cat(s)
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by MattSolari Posted Sat September 29, 2007 @ 9:46 AM
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I don't know what the game for your child had to do with coupons for something else.... I think you're really grasping at straws here. Unfortunately, nowadays, if a computer won't take something, it's difficult and sometimes even impossible to override.
Sounds like you really went overboard for less than $5.
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by Evil Genius Erik Posted Thu September 27, 2007 @ 11:47 AM
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I'd like to reply to this, but since Andrew 1 has already definitively proved this letter is a fake with his "opinions," I guess I can't. Sorry.
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by Batman Posted Wed September 26, 2007 @ 8:16 PM
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Seems a few misconceptions need to be cleared up.
One coupon per purchase.
95% of people THINK that means you can only use one coupon on an item.
Wrong. You can use only one "Manufacturer's Coupon" per item purchased, and you CAN combine one "Store Coupon" so long as the price is not exceeded.
Example: You purchase a bag of Doritos for $2.50. You have a store card that takes off 50 cents, making it $2.00, and a manufacturer's coupon for $1.00, dropping the price to $1.00 or $0.00 if they double. Now, so long as the price is not $0.00 you can also add a store coupon up to the coupon value, or remaining price. (Less attentive cashiers will actually allow everything through, thereby "paying" you to take the product home.
Additionally, if you have a Buy One Get this item free coupon, you can use the above process on the item you buy, BUT NOT on the free item. Essentially, you can get both items free.
YES, this IS legal, and quite often advertised as "come ons" to get you in the door.
But, again, it is NOT legal use of coupons to try and use the Buy one get one free coupon, and then two manufacturer's coupons, and then two store coupons.
Example: You cannot use a Buy one cheerios get one free coupon, then two manufacturer's 50 cent off coupons and say two store coupons. But, you CAN use the BoGo Free coupon, and one 50 cents off manufacturer coupon and say one $1 store coupon. And yes, that is PER pair of Cheerios. (Also note, stores that double coupons tend to limit the doubling to three coupons).
ANY SIZE.
If read carefully, the coupon undoubtedly stated "Any Size*" the asterick then denotes "except trial size. If not, then, like it or not, trial size IS "Any size". But, that rarely happens. Typically the exclusion is stated.
Letter being fake.
Sorry top burst anyone's bubble, but, this is undoubtedly a genuine situation. I've seen these situations and more too many times. Sometimes the cashier is simply wrong. Sometimes the customer is. Without seeing the coupon itself, I tend to think the original poster is incorrect. But, clearly, the cashier was not correct in how things were described.
And, to clear up what cashiers tend to know and don't know. Well, I hate to say this, but, more often than not, cashiers really don't know. They aren't trained properly as to what is correct and what is incorrect. Usually, cashiers just scan coupons or deduct them.
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why did target hurt your child if you were right, and why did you not say stop hitting my child or stop yelling at my child.
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by MMATM Posted Tue September 25, 2007 @ 2:21 PM
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I hope, very sincerely, that you have some sort of personal experience in customer service that can substantiate your claims of being mistreated. Otherwise, the following just sounds like every other whiny, entitlement-obsessed, gimme-grabbing crybaby ever to verbally defecate on PlanetFeedback (which is not to detract from the other, very valid claims which have arisen on PlanetFeedback and have been resolved appropriately):
1.) "continued to scan the cat treats ... Three coupons, three purchaces. Simple."
2.) "when the 'supervisor' came over ... different scent was OK, but not the size I was trying to get. WHAT?!?"
3.) "She was clearly just making up things as she went along, and not even using her brain to decern that what she was saying was total jibberish."
4.) "I also said that if they REALLY WANTED TO they could ring up each seperatly. However, they would not let me get the deodorant as was specificed by the manufacture"
5.) "I got all my coupons back and left my stuff on the counter, much to the dismay of my daughter, who was going to get a game, which I also had to leave. SO TARGET HURT MY CHILD. THAT WILL NOT STAND."
6.) "BUT I WILL NOT BE TREATED LIKE THAT OR ALLOW SOMEONE TO HURT MY CHILD LIKE THAT."
7.) "I will admit I did cuss ONE TIME while talkign to her, but I did not cuss at her. I was talkign loudly ... not coundut business with a company that would treat customers as I was being treated."
8.) "I want to be compensated for my time. To time is MORE VALUABLE than money. I don't take kindly to my life being wasted away on garbage like this."
9.) "Even a first grader should know that ANY SIZE means ANY SIZE. Do these people need to go back to school?"
10.) "Also, no matter what- I am the customer."
Let's ignore the grammatical and spelling errors which, compared to other letters, seem quite minor. (Though as these letters are supposed to be professional, some proofreading would help.) Instead let's focus on the logical problems with this complaint:
1.) Not believing what the cashier tells you is generally not advisable. The cashier has, nearly 100% of the time, more experience with all of said coupons than you or any other customer will ever have. Also, talking to service personnel as though they were children and not capable adults is extremely insulting and uncalled for.
2.) The 'supervisor' probably really was a supervisor, so the quotations are both unnecessary and rude, as they indicate a disbelief (again inadvisable) in the knowledge of the service personnel. Typing IN ALL CAPITAL LETTERS, in a professional letter, is the epitome of all that is unprofessional. Your thoughts and emotions should be visible by your words and tone, not by the size of the letters you type or the impression of shouting.
3.) "Clearly" is inappropriate in this case as you evidently (a good alternative) assumed that because the supervisor was not telling you what you had previously thought to be true, and wanted to hear, that they were lying to you purely out of spite or ignorance. Also, "gibberish" is defined as "meaningless or unintelligible talk or writing". It is highly doubtful that the supervisor attempted to explain her position by a series of nonsense words and noises.
4.) As indicated by your description, and the retail definition of "purchase," ringing up the cat treats as three separate purchases would be the only way to run all three cat treat coupons. A purchase, while easy to misinterpret, is generally regarded as all items appearing on one receipt, paid for simultaneously. So simply having three cat treats did not necessarily mean you had three separate purchases. Also, it is nearly always (read: always with very rare exceptions in special situations or circumstances) safe to say that the supervisor will have more knowledge than the cashier about the store's products, policies, and offers. It is equally safe to say that the cashier will have more knowledge than any of his or her customers about the same. This means that when the supervisor told you that you couldn't purchase a trial size deodorant with a coupon, that probably meant that no matter how much you may have wanted to, you couldn't per policy or coupon restrictions. Customer service employees (including cashiers) do not mistreat customers on purpose or lie intentionally if they intend to keep their jobs, which it is reasonable to assume they do until proven otherwise.
5.) You accept full responsibility for your actions in leaving all of your items behind on the belt, which is in itself an extremely inconsiderate act, but then blame Target for forcing you not to buy your daughter's game. I trust everyone else has already noticed the inconsistency, but because you may not have realized yet: you were the one who left your daughter's game behind and so "hurt" her. Also, movie-inspired quotes like "that will not stand" make professional letters (remember that is what you're supposed to be writing) sound cheesy and overly melodramatic. And again, typing in all caps is very rarely acceptable, and this is not one of those instances.
6.) As you said you will not allow someone to hurt your child as you claim Target has, and as I have pointed out it was in fact you who "hurt" your own child. The only reasonable conclusion is for you, in the future, to refrain from hurting your own child.
7.) You admit to swearing while talking to a manager (though not at her, which indicates you had not lost control) but state that you were talking very loudly on purpose, so as to deter other customers from shopping at Target (in so many words). As your intent was to cause Target to lose business, you were illegally interfering with Target's operations which could have landed you in court for tortious interference, and should have at least caused you to be removed from the store. It was only due to the patience of the manager, or her ignorance of your true intent, that you were not asked to leave.
8.) In fact, you should be compensated for nothing. You, instead, should be compensating Target for your attempt to drive away customers by false claims and while your time may be worth more to you than money, it was you and you alone who caused it to be wasted rather than finding a productive solution to the issues raised by your coupon complaints.
9.) "Any size" does not in fact mean any size. In nearly all cases the coupon will state what sizes are included, and in cases where said sizes are not listed on the coupon, the coupon will almost invariably have a "terms and conditions apply" type disclaimer on them. In cases where the indicated sizes are the only sizes available, the coupon can be used on any one of them. However, trial sizes are generally excluded from coupons due to their "trial" nature and because the cost of the trial size is either less than the discount from the coupon or is reasonably close to the discount amount, so that the company will get no real return on the sold product if you decide only to buy that brand once since you have a coupon for it. Also, any company can refuse to honor any offer for any legal reason (e.g. not based on race, sex, or belief) at any time before payment. Likewise, any customer can refuse any sale at any time before payment. Thus, if Target had decided to cancel the deodorant coupon they were entirely within their rights to do so, and your only (and I do mean only) recourse would be to refuse to purchase that item.
10.) This last line brings together all of my previous points. You are in fact the customer, which in turn means you have significantly less knowledge of Target coupons than Target employees, you are not as familiar with store policy as employees, you have very little to lose by causing a scene or stretching the truth when compared to the employees, and unlike the employees who handle Target's money every day, and who are paid by Target to perform jobs for Target, you are not trusted by Target. Because of this understandable lack of trust, it is up to policy and employees' following of policy to prevent you from causing Target problems by accident, misunderstanding or intent.
As I have shown by the text of your letter, you in fact are owed nothing by Target and in fact should consider yourself lucky that Target did not confront you over this issue in which you were 100% in the wrong.
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:)
by MMATM Tue September 25, 2007 @ 9:15 PM
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by thinkingitthrough Posted Tue September 25, 2007 @ 11:46 AM
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Uhhhhmmmmm....OK.......Target did not make the choice to leave all of your stuff there and storm out without your daughter's game, YOU did.....so YOU are the one that "hurt" your daughter....does that "stand"? Just wondering.....
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by U B Posted Tue September 25, 2007 @ 12:07 AM
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I am pretty sure THIS WILL STAND.
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by a_simple_girl Posted Mon September 24, 2007 @ 11:59 PM
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IF there was a contest on what letter received the "diva award"...this one takes the cake.
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by p d Posted Mon September 24, 2007 @ 11:06 PM
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You're the one who "hurt" your daughter by not buying the game.
Your life being wasted away?
Grow up.
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First...one per purchase means exactly what it says...what you could have done was hand one coupon and can of cat food to your daughter and the coupon and money, and she could have purchased one. then you could have went to your car and came back and bought the other one.
ANYONE knows that a trial size is not applicable for purchases like that...truth is the item was probably worth less than the coupon, thus making a coupon useless.
You could have just bought your daughters game for her...this tactic that they 'hurt" her, is just added for dramatic effect. You don't realize that when you left, all the employees and customers privy to your antics were more than likely laughing and joking about you. Beleive me, it happens.
I'm not sure if English is your first language by your spelling errors, but you need to know that having a loud mouth and shitty attitude is not going to get you anywhere.
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by NICHOLAI Posted Mon September 24, 2007 @ 9:13 PM
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You are actually the moron. First of all, you can't spell. You rip on the cashier about "not having a brain" when you can't even use proper grammar or spell "Purchase" correctly. You think it is spelled "purchace." Then you want to be a cheapskate and try to use a coupon for a sample size product. Usually a coupon like that cannot even scan for a sample size product because it is less than the coupon amount in most cases. Target cannot give you extra money out of the coupon, that is usually what ends up happening and that is why the register was not taking them. Sure, the cashier should have explained it better than it should, but she was right not to accept it. And, how the hell does this hurt your child? You are deranged lady. You need mental help. I feel bad for your child because you blame everything on other people and try to say everyone is out to "get your child" including Target just because they wouldn't accept a couple coupons that did not apply to the products you were purchasing. Your child has nothing to do with this and you know it. You are just looking for unwarranted sympathy in anyway you think you can because you know you were wrong. Go back to the hole you came out of. You were 99% wrong I think.
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by DSG12 Posted Mon September 24, 2007 @ 8:51 PM
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I'm sure this has already been said about 1,000 times in the replies below me, but I just have to say it again because it's such a ridiculous claim:
IN NO WAY did Target "HURT [YOUR] CHILD" during this entire process. I don't think that her having a "game" was in any way a life or death predicament. No one layed a hand on her and physically abused her. No one made vulgar remarks to her and verbally abused her.
Maybe YOU should go back to school and learn the definition of "to hurt someone" because your daughter was far from hurt by this incident...unless you want to count the probable EMBARASSMENT she felt at the hands of your pitching a big fit to the Target employees...
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by B.N. Posted Mon September 24, 2007 @ 8:39 PM
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Target will probably be GLAD you DON'T come BACK! BTW- the capitals make you sound like a spoiled brat - and BTW - even a FIRST GRADER knows it is spelled purchase, not PURCHACE. Grow up.
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by Blackrack Posted Mon September 24, 2007 @ 8:23 PM
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If I see one more letter to Target written like this, I'm going to shoot myself in the foot to numb the pain.
I've said it before and I'll say it again; grow up. You're setting a real fine example for your daughter.
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by Firebrat Tracy Posted Mon September 24, 2007 @ 6:59 PM
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Ok everyone. I have nothing to add to this train wreck of a letter that hasn't already been said, but please - lets all stop feeding the troll. If we stop responding to her, perhaps she'll go away.
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by S. Brown Posted Mon September 24, 2007 @ 6:34 PM
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You were not "100% in the right" and you are the one who upset your child when you pitched a fit and left the game your daughter wanted on the counter.
Compensation? I don't think so . . . . .
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You were obviously upset when you posted this letter. You should delete and repost when you have calmed down. You cannot expect a response from Target with this type of letter. Also, cursing in front of your daughter! Shame on you.
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by C A Posted Mon September 24, 2007 @ 4:09 PM
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Good grief, what a scene you caused. Great example to set for your child, Mom.
Target did not "hurt your child". You had a childish tantrum and that type of example you set will hurt your child in the long run.
Target owes you nothing. I think you owe them an apology -- do it in front of your child. It would be good lesson.
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by franese Posted Mon September 24, 2007 @ 1:13 PM
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You've got a lot of nerve saying do these people need to back to school considering your grammar and spelling. I hope Target writes you back and says they are happy to lose your business (but I know they won't)
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Though
by April Smith Mon September 24, 2007 @ 4:27 PM
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by Angelic Princess:) Posted Mon September 24, 2007 @ 12:55 PM
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ok first.. its PURCHASE. second..usually when a coupon says "any size".. it excludes trial sizes. This reminds me of Adam's letter. Second, how dare you swear in front of your child. I can't stand people who do that.
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Really?
by April Smith Mon September 24, 2007 @ 4:29 PM
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LMAO
by April Smith Mon September 24, 2007 @ 5:52 PM
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re-read
by Angelic Princess:) Tue September 25, 2007 @ 12:55 PM
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The writer had a legitimate complaint. I've seen this same problem over and over from Target stores. The cashiers don't understand that one coupon per purchase means "one per item purchased" rather than one coupon per transaction. They also seem to never understand that "any size" means "any".
On the other hand, the capslock abuse, horrible spelling, and somewhat iffy grammar in the letter make it difficult to read. It would also have helped if the writer had waited to calm down before writing. I'd suggest having a friend or relative proof-read next time before hitting the "send" key.
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Smile...
by Cheri Mon September 24, 2007 @ 12:17 PM
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Exactly
by April Smith Mon September 24, 2007 @ 4:31 PM
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LOL
by NICHOLAI Mon September 24, 2007 @ 9:17 PM
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by freeby4me Posted Mon September 24, 2007 @ 9:43 AM
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If I were in the store, and I heard you talking loudly to the manager and use a SWEAR WORD, I would personally walk up to you and tell you to GROW UP. I would then tell the manager that the best thing would be to throw you out of the store as people throwing fits do not deserve to get their way.
You stating that Target hurt your daughter is outragious. It makes me not want to take any of your letter seriously as you're more than willing to LIE about something like that.
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I'm not American and I love Target. It's about time that stores stand up to the customers that make the shopping experience bad. Why would you ever think that a trial size would count for coupon usage? I travel a lot, and am always using travel sized items, and I would never think to use a coupon for it. It is cheaper then the regular to begin with.
As for cussing, if you were in my company, I would have had you escorted off the property by security. There is no reason to EVER cuss. EVER!
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by gb Posted Mon September 24, 2007 @ 8:45 AM
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I'm sure Target will miss you. They didn't hurt your child either, that is a ridiculous accusation.
If your time is more valuable than money, why did you waste your time trying to use a coupon on a trial size, which isn't in the spirit of true coupon usage? Also, whether you cuss "at" someone or in front of them, it is cussing and at that point, I would have been done with you and your little game.
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It's Compliment Week! Now through the 29th!
For those who don't know, it's where we ignore all complaints for 1 week and focus on all the compliments. In my profile (found by clicking on my name) I have provided a list of recent compliments. Show your support by thanking the letter writers of thsoe compliments! Feel free to add some onto the list or even write your own compliment!
Earlier this year, we got up to 11 of the Top 25 being compliments. Can you help us beat our old record?
Check out my profile for more info or if you have any questions.
P.S. I'll post my "actual" response to this letter on the 30th. ;)
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Your daughter lucky that you can buy toys and games for her. If she is hurt and upset because you did not get one game for her because you have a grudge against Target for not getting your way you have more things to worry about than coupons. Things like teaching her how to act when she does not get what she wants. That is not going to be an easy lesson for her learn because you yourself get upset when you don't get what you want. If she was upset over not gettting the game and reacted like it was the end of the world she probably got it from seeing how you act when you don't act your way. Seriously act more mature, atleast do so when you are trying to set an example to your daughter. It's not the end of the world. You cussed and yelled at the employees looks like you are the one that needs to learn how to treat people with respect. Was your daughter really hurt because she did not get the game or was she hurt because she was confused and scared by your swearing and yelling. She was probably upset baecause of how you handled everything Seriously you are probably the person that needs to go back to school to learn how to behave in public. Even a first grader would use the coupons another day instead of throwing a tantrum. One more thing the tone of your letter sounds rude and sarcastic, if that was your tone at Target no wonder no one wanted to help you. Why would someone want to a stubborn person that yells, demands and cusses. I am sure that if you acted your age and not your shoe size they would have atleast helped you better.
Target was your favourite store until this happened. Well if this simple incident changed your mind you need to grow up
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Horribly written letter...
Why did you leave the game behind no coupon to get .02 cents off?
I am sure you have good reason to clip coupons and apparently go COMPLETELY BONKERS over there use, but one would think in the process clipping with all the reading of saving buzz words like 'buy' & 'purchase' you would be able to spell better when rehashing the incident.
Shameful display
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by donno Posted Sun September 23, 2007 @ 11:33 PM
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about saying that 'any size" on a coupon pertains to a trial sized container. This is a matter of common sense. I didn't read any more of your sixth grade math question (person walks into a store with 20 coupons, 3 of type a, two of type b, etc) because the trial size I couldn't get past.
You were "100% in the right"? Wrong.
I just browsed up a bit and I see where you swore during this interchange. Over some coupons. Oh boy...
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by MayDay Posted Sun September 23, 2007 @ 11:23 PM
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"I don't take kindly to my life being wasted away on garbage like this." This is whats wrong with our culture. Everyone in a big ass hurry and really...this whole thing seems trivial to me.
OK fine...they consider 1 purchase to be the whole order..not 3 different products. Say you don't want them and lets get a move on. Go to another store another day and see if it works. I am coupon cutter and know ALL of them say "not valid on trial size". Trial size is what..like 99 cents? The coupon was probably for a dollar off.
You didn't HAVE to leave the game, buy that and be on your merry way. Kid happy. It's not worth getting all uptight over 3 dollars in coupons.
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by ColoradoCOP Posted Sun September 23, 2007 @ 10:52 PM
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I hate target, but C'mon! Grow up, act like an adult, and read the fine print. People like you make me sick!
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Maybe
by April Smith Mon September 24, 2007 @ 4:39 PM
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by ghostbuster Posted Sun September 23, 2007 @ 10:37 PM
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It was not Target that "hurt" your child it was you that "hurt" by choosing not to get the game she wanted. If she really wanted the game so badly that it would "hurt" her just because she did not get it then you could have gotton it somewhere else. Also if that was the case then it seemed you were more concerned about getting back at Target by not buying anything than her feelings.
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Man... I love the letters from the crazy coupon people. :-)
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"Target hurt my child"? No lady, you did with your immature and rephrensible behavior. Yelling and screaming, swearing, and leaving your purchases on the belt (I am sure the poor people stuck behind you were thrilled) was childish and selfish. You are a disgusting example for your poor daughter. She is getting all the wrong ideas about what it means to be an ADULT. And by the way, you should also be ashamed of yourself for trying to SCAM Target and the deodorant manufacturer as every coupon I have ever seen includes the phrase "excludes trial size". You were 100% in the WRONG and really have a lot of growing up to do.
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by ♥Venice♥ Posted Sun September 23, 2007 @ 8:42 PM
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At the risk of sounding like Jerry Lewis...
Hey Lady!... there's more than one way to hurt a child. I think making a spectacle of yourself at the store was probably more humiliating to your daughter than not buying the game, not to mention your choice of words in front of someone you're so worried about being hurt.
Coupon issue aside, you might want to take a long, hard look at yourself and your own behavior before accusing anyone else of hurting your child.
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by Ahsha Posted Sun September 23, 2007 @ 6:27 PM
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It sounds like you became belligerant early in the incident. That probably did not help your case any.
I would not consider a trial size to be valid for coupon use. Also I consider one per purchase to mean one per visit.
(After walking out of the store I went back in and asked to talk to the head manager. She was going to process my transaction, but I said I was only goin to buy these thigns if she gave me some assurance that this would not happen again. I will admit I did cuss ONE TIME while talkign to her, but I did not cuss at her. I was talkign loudly very much on purpose so that other customers might learn how I was being treated as a customer, so that they could perhaps choose to not coundut business with a company that would treat customers as I was being treated.)
It seems you "cussed" at the only person trying to help you. How could she promise you an assurance that was out of her power to honor?
Your false pride caused your daughter to not have her game. (much to the dismay of my daughter, who was going to get a game, which I also had to leave. SO TARGET HURT MY CHILD. THAT WILL NOT STAND. If you do not rectify this situation I WILL NEVER SHOP TARGET AGAIN. Before today Target was one of my favorite stores, BUT I WILL NOT BE TREATED LIKE THAT OR ALLOW SOMEONE TO HURT MY CHILD LIKE THAT.) You did not have to leave the game, you chose this action in spite.
You seem to have a short fuse. I imagine this Target will rejoice you are not returning.
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