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Until today Target was my favorite store. I may NEVER shop there again.

Posted Sun September 23, 2007 5:53 pm, by Elody S. written to Target

Write a Letter to this Company  |  Rate this Company


Today when I went into Target I had a problem when I go to the checkout. I had the following coupons: 2 yogurt coupons, 3 cat treat coupons, 1 deodorant coupon. The cashier first rang up the yogurt coupon. As she started to scan the second yogurt coupon she started to tell me that I could only use one, but continued to scan it (Oh, no I think, this is not good). The computer allowed it, so she went on. Next she tried to scan the deodorant coupon. It said item not found. She looked at the coupon and the product and said I could not use it on the size I had gotten (a trial size). I explained that it said ANY SIZE and that the trial size was a ANY SIZE. She said she would have to call someone, which she did, and continued to scan the cat treats which also did not seem to scan. I don't think any of them did, but later she claimed that the first one did and the rest would not scan because it said 'one per purchace'. First I don't think the first one went through, but even if it did, I tried to explain that "sure (picking up one item) I am purchacing this, that is a purchace, (picking up the second item) I am purchaning this, that is a purchace, (picking up the third item) I am purchacing this, that is a purchace, Three coupons, three purchaces. Simple. Anyway, when the 'supervisor' came over she read the deodorant coupon and gave me the line that I could only use it on the size PICTURED (like she could read what the picture said!!!) I pointed out that they cannot picuture ALL thier products that it applies to, and said what if I wanted a different scent. She said a different scent was OK, but not the size I was trying to get. WHAT?!? She was clearly just making up things as she went along, and not even using her brain to decern that what she was saying was total jibberish. THen she addressed the cat treat coupons. She said the same thing the cashier said that it was one per purchace. So I went over what a purcahce was with her. I also said that if they REALLY WANTED TO they could ring up each seperatly. However, they would not let me get the deodorant as was specificed by the manufacture so I got all my coupons back and left my stuff on the counter, much to the dismay of my daughter, who was going to get a game, which I also had to leave. SO TARGET HURT MY CHILD. THAT WILL NOT STAND. If you do not rectify this situation I WILL NEVER SHOP TARGET AGAIN. Before today Target was one of my favorite stores, BUT I WILL NOT BE TREATED LIKE THAT OR ALLOW SOMEONE TO HURT MY CHILD LIKE THAT.
After walking out of the store I went back in and asked to talk to the head manager. She was going to process my transaction, but I said I was only goin to buy these thigns if she gave me some assurance that this would not happen again. I will admit I did cuss ONE TIME while talkign to her, but I did not cuss at her. I was talkign loudly very much on purpose so that other customers might learn how I was being treated as a customer, so that they could perhaps choose to not coundut business with a company that would treat customers as I was being treated.

I wasted a lot of time in this incident. I want to be compensated for my time. To time is MORE VALUABLE than money. I don't take kindly to my life being wasted away on garbage like this. I also want to know that training will be issued to everyone in Target. Even a first grader should know that ANY SIZE means ANY SIZE. Do these people need to go back to school? Also, no matter what- I am the customer. I was not trying to do anythign wrong. I was treated with disgrace. Your employees should all be taught to never treat a customer as I was treated today. I was 100% in the right. I was treated like a criminal.


Reply



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by fedup987654 Posted Fri March 7, 2008 @ 10:47 AM

You're freaking out over coupons?! That's ridiculous! And you're the
one who decided to leave and "hurt" your child. So the kid doesn't get
a game... I'm sure she'll get over it!

Reply
by aly starr Posted Fri November 2, 2007 @ 9:17 AM

Ok, I understand you are upset about the coupons, and they should of
helped you do separate transactions. I work customer service, not for
target, but if you freak out like that, you don't get what you want,
other customers aren't learning from your experience, they try to get
away from you because you look like a freakin fool. It's your own
fault you upset your kid. Next time, take the manager aside, explain
to them what is happening, and usually they just push over and give
you what you want. But also understand, there are limits to coupons,
the store doesn't get the money back if they just give you anything.

Reply

by lj Posted Sat October 13, 2007 @ 1:07 AM

Hmmm...I'm confused. I don't get it. You have 3 coupons and an item
to go with each coupon, but you can't use the coupons? Makes no
sense. I can maybe understand the trial size deal.

Reply

Re: Until today Target was my favorite store. I may NEVER shop there again by Jan H. Tue September 15, 2009 @ 1:21 AM

by Leah T Posted Sun October 7, 2007 @ 12:07 AM

working in retail(not target, but i do love target) i have alot
ofpeople use coupons.also, as a shopper, i use coupons. to this
date,ihave yet to see a couponthat is valid on trial sizes. there is
always small print that says excludes trial sizes. i see this quite a
bit on deodorant.

you see a purchase as one item during the same transaction. a
company sees a purchase as one whole transaction. unfortunately, since
the company is the one making the coupons, you do need to follow their
conditions. not target, but the company with the coupons.

what really got to me is when you said target hurt your child. what
really stopped you from buying that game? if it was the fact that you
didn't want to spend the money at the store, which i suspect it was,
then why couldn't you go to another company? walmart, kmart, circuit
city, best buy....order it online! you hve many options to buy that
one game, and you choose not to follow any of them. whose fault is
that? not targets....what if target was sold out? would you then have
gone to another company? or were you just so upset at target that you
didn't care about getting your daughter the game? you just want to
blame targetfor more unreasonable stuff.

Reply

exACTLY!!!!!!!!!!! by Angelic Princess:) Sat October 13, 2007 @ 4:17 PM
by weeee Posted Tue October 2, 2007 @ 12:38 PM

stfu

Reply

by (Thanks to everyone who helped w/ Compliment Week!) SiouxFan Posted Sun September 30, 2007 @ 12:54 AM

Here I am!

At the very least, if what you say about the coupons is true, I would
have just let you use the coupons. However, the cashier and supervisor
both told you that you weren't able to use the coupons. You follow
their rules. If you don't like them, leave (as you did).

Your attitude tells everything here. What you neglected to see is that
the person on the other side of the belt is a human, just like you and
deserves to be treated as such. You should be ashamed of the way you
acted not only in front of the cashier and supervisor, but your own
child. What will your daughter learn from this? That it's ok to throw
a temper tantrum as a grown adult when something doesn't go your way?

And even better, you blame Target for your actions, as though they
were the ones that made you respond the way you did. How old are you?
You were the one that chose to leave without purchasing the game,
Target didn't force you to leave (but I would have if I were them).
The only thing your daughter is hurt from is your inability to act
like a responsible role model that she looks up to.

Talking loudly so that others can hear you shows how very immature you
are. An adult never has to raise their voice to state their opinion.
I've heard somewhere that the first person to raise their voice is
usually the person that's in the wrong.

You wasted time alright. You accomplished nothing with your episode
in-store, in fact you lowered yourself a few pegs.

You deserve nothing. Heck, you don't even deserve that. Your attitude
is awful and I can't help to feel sorry for your daughter that she has
such an irresponsible disrespectful person as her mother.

Your insinuation that these employees need to go back to school is
downright rude. Personally attacking people that you know nothing
about is again a sign of immaturity. Too bad they don't teach manners
in school because that's one lesson you have yet to master. You being
the customer means nothing. It doesn't mean you are always right
because no one ever is.

You were treated with disgrace because you are a disgrace. Please stay
out of Target, and the public in general, until you learn how to act
like an adult. Grow up and teach your daughter how to be a caring,
responsible, respectful adult that you are not. You owe her that much.

Reply

stfu by weeee Tue October 2, 2007 @ 12:39 PM


Excuse me? by SiouxFan Tue October 2, 2007 @ 4:13 PM

Weeee, gfy + swma! by MMATM Thu October 4, 2007 @ 1:53 PM


by Gino Posted Sun September 30, 2007 @ 12:21 AM

This meeting of "Motivational Whiner's Anonymous" has been cancelled
due to, among other things; throwing a temper tantrum, cussing in
front of a child, speaking loudly so other customers can learn the
benefits of creative whining, bringing up the ANY SIZE issue (who in
their right mind tries to use a coupon for a trial size and thinks it
makes sense?) Treated like a Criminal? I feel sorry for your kid and
your cat(s)

Reply
by MattSolari Posted Sat September 29, 2007 @ 9:46 AM

I don't know what the game for your child had to do with coupons for
something else.... I think you're really grasping at straws here.
Unfortunately, nowadays, if a computer won't take something, it's
difficult and sometimes even impossible to override.

Sounds like you really went overboard for less than $5.

Reply

Thank you Matt. by MMATM Sat September 29, 2007 @ 11:08 PM

by Evil Genius Erik Posted Thu September 27, 2007 @ 11:47 AM

I'd like to reply to this, but since Andrew 1 has already definitively
proved this letter is a fake with his "opinions," I guess I can't.
Sorry.

Reply


by Mommage Posted Thu September 27, 2007 @ 10:22 AM

http://planetfeedback.typepad.com/mommage/2007/09/a-case-for-forc.html


Come by and take a look!

Reply
by Batman Posted Wed September 26, 2007 @ 8:16 PM

Seems a few misconceptions need to be cleared up.

One coupon per purchase.
95% of people THINK that means you can only use one coupon on an
item.
Wrong. You can use only one "Manufacturer's Coupon" per item
purchased, and you CAN combine one "Store Coupon" so long as the price
is not exceeded.
Example: You purchase a bag of Doritos for $2.50. You have a store
card that takes off 50 cents, making it $2.00, and a manufacturer's
coupon for $1.00, dropping the price to $1.00 or $0.00 if they double.
Now, so long as the price is not $0.00 you can also add a store coupon
up to the coupon value, or remaining price. (Less attentive cashiers
will actually allow everything through, thereby "paying" you to take
the product home.

Additionally, if you have a Buy One Get this item free coupon, you can
use the above process on the item you buy, BUT NOT on the free item.
Essentially, you can get both items free.

YES, this IS legal, and quite often advertised as "come ons" to get
you in the door.
But, again, it is NOT legal use of coupons to try and use the Buy one
get one free coupon, and then two manufacturer's coupons, and then two
store coupons.
Example: You cannot use a Buy one cheerios get one free coupon, then
two manufacturer's 50 cent off coupons and say two store coupons. But,
you CAN use the BoGo Free coupon, and one 50 cents off manufacturer
coupon and say one $1 store coupon. And yes, that is PER pair of
Cheerios. (Also note, stores that double coupons tend to limit the
doubling to three coupons).

ANY SIZE.
If read carefully, the coupon undoubtedly stated "Any Size*" the
asterick then denotes "except trial size. If not, then, like it or
not, trial size IS "Any size". But, that rarely happens. Typically the
exclusion is stated.

Letter being fake.
Sorry top burst anyone's bubble, but, this is undoubtedly a genuine
situation. I've seen these situations and more too many times.
Sometimes the cashier is simply wrong. Sometimes the customer is.
Without seeing the coupon itself, I tend to think the original poster
is incorrect. But, clearly, the cashier was not correct in how things
were described.

And, to clear up what cashiers tend to know and don't know. Well, I
hate to say this, but, more often than not, cashiers really don't
know. They aren't trained properly as to what is correct and what is
incorrect. Usually, cashiers just scan coupons or deduct them.

Reply
by MMATM Posted Sat September 29, 2007 @ 11:06 PM

...since you basically just cleared the cashiers of their job
description. Yes, there are many under-trained cashiers, and some
untrained cashiers, but those (especially the untrained) are fewer and
farther between than many people realize. The only place you're likely
to find an untrained cashier is on their first day or in a mom-and-pop
type store that doesn't have time to properly train their employees.

No, cashier is not a difficult job and yes, many cashiers (e.g. the
less attentive ones you mentioned) simply scan everything and give you
a total, but those who don't "just scan coupons or deduct them" as the
cashier in this original post apparently was, are almost never
flat-out wrong in their interpretations of policy. Is it possible? Of
course. Is it possible that the manager was equally clueless?
Marginally. Is it possible that the manager was bending the truth just
to back up her cashier, at the expense of the company? As anyone who
has ever held a retail job will tell you: not even remotely.
Corporations like Target put an incredible amount of emphasis on their
bottom line, and keeping customers is one of the best ways to do so
(in their opinion). If the manager deliberately alienated a customer
in the way described (which was what happened if the OP was correct in
everything mentioned), she would have been better off just not showing
up for work that day.

To disagree with a store manager on a question of policy is
essentially equivalent to an inexperienced lawyer arguing with a judge
over a law. You (or the OP) may think you're right with great
conviction, but when it comes right down to it the manager (or anyone
in the store who "outranks" you, which includes every employee) has
the power to make your life very easy by ignoring policy (or the law,
in the above analogy) or very hard by enforcing policy (or, again, the
law). However, by making your life easy (ignoring their duties), they
are risking their jobs. You will be hard pressed to find a manager who
will risk their job for someone that is creating a problem over
something as simple and minuscule as a coupon. They also have the
power to have you removed from the building. That they didn't,
especially after the OP began shouting (or to use the euphemism,
"talking very loudly on purpose"), is a testament to their patience.

While I agree that this is entirely plausible as a genuine situation,
there have been too many completely fabricated "believable" letters to
take every believable letter 100% seriously. And to point out the
obvious, how are you so without doubt if you weren't there? It's
highly recommended to consider any and all information on this site
(or any similar open-to-the-public site) with a healthy amount of
skepticism.

Hope to hear from you soon,
-MMATM

Reply

by Andrew 1 Posted Tue September 25, 2007 @ 5:31 PM

Fake letter. You gotta wonder why someone would post something this
badly written, especially when some parts of it are written very well.
No one mis-spells 'conduct' as 'coundut' and then goes on to a phrase
like 'that would treat customers as I was being treated'. Typos,
maybe, but definitely not a letter intended to be sent to the company.
It was, imo, intended to provoke comments from this site, and nothing
more.

Reply

You may be right... by MMATM Tue September 25, 2007 @ 9:18 PM

by Richard the one that is younger. Posted Tue September 25, 2007 @ 3:55 PM

why did target hurt your child if you were right, and why did you not
say stop hitting my child or stop yelling at my child.

Reply
by MMATM Posted Tue September 25, 2007 @ 2:21 PM

I hope, very sincerely, that you have some sort of personal experience
in customer service that can substantiate your claims of being
mistreated. Otherwise, the following just sounds like every other
whiny, entitlement-obsessed, gimme-grabbing crybaby ever to verbally
defecate on PlanetFeedback (which is not to detract from the other,
very valid claims which have arisen on PlanetFeedback and have been
resolved appropriately):
1.) "continued to scan the cat treats ... Three coupons, three
purchaces. Simple."
2.) "when the 'supervisor' came over ... different scent was OK, but
not the size I was trying to get. WHAT?!?"
3.) "She was clearly just making up things as she went along, and not
even using her brain to decern that what she was saying was total
jibberish."
4.) "I also said that if they REALLY WANTED TO they could ring up each
seperatly. However, they would not let me get the deodorant as was
specificed by the manufacture"
5.) "I got all my coupons back and left my stuff on the counter, much
to the dismay of my daughter, who was going to get a game, which I
also had to leave. SO TARGET HURT MY CHILD. THAT WILL NOT STAND."
6.) "BUT I WILL NOT BE TREATED LIKE THAT OR ALLOW SOMEONE TO HURT MY
CHILD LIKE THAT."
7.) "I will admit I did cuss ONE TIME while talkign to her, but I did
not cuss at her. I was talkign loudly ... not coundut business with a
company that would treat customers as I was being treated."
8.) "I want to be compensated for my time. To time is MORE VALUABLE
than money. I don't take kindly to my life being wasted away on
garbage like this."
9.) "Even a first grader should know that ANY SIZE means ANY SIZE. Do
these people need to go back to school?"
10.) "Also, no matter what- I am the customer."

Let's ignore the grammatical and spelling errors which, compared to
other letters, seem quite minor. (Though as these letters are supposed
to be professional, some proofreading would help.) Instead let's focus
on the logical problems with this complaint:
1.) Not believing what the cashier tells you is generally not
advisable. The cashier has, nearly 100% of the time, more experience
with all of said coupons than you or any other customer will ever
have. Also, talking to service personnel as though they were children
and not capable adults is extremely insulting and uncalled for.
2.) The 'supervisor' probably really was a supervisor, so the
quotations are both unnecessary and rude, as they indicate a disbelief
(again inadvisable) in the knowledge of the service personnel. Typing
IN ALL CAPITAL LETTERS, in a professional letter, is the epitome of
all that is unprofessional. Your thoughts and emotions should be
visible by your words and tone, not by the size of the letters you
type or the impression of shouting.
3.) "Clearly" is inappropriate in this case as you evidently (a good
alternative) assumed that because the supervisor was not telling you
what you had previously thought to be true, and wanted to hear, that
they were lying to you purely out of spite or ignorance. Also,
"gibberish" is defined as "meaningless or unintelligible talk or
writing". It is highly doubtful that the supervisor attempted to
explain her position by a series of nonsense words and noises.
4.) As indicated by your description, and the retail definition of
"purchase," ringing up the cat treats as three separate purchases
would be the only way to run all three cat treat coupons. A purchase,
while easy to misinterpret, is generally regarded as all items
appearing on one receipt, paid for simultaneously. So simply having
three cat treats did not necessarily mean you had three separate
purchases. Also, it is nearly always (read: always with very rare
exceptions in special situations or circumstances) safe to say that
the supervisor will have more knowledge than the cashier about the
store's products, policies, and offers. It is equally safe to say that
the cashier will have more knowledge than any of his or her customers
about the same. This means that when the supervisor told you that you
couldn't purchase a trial size deodorant with a coupon, that probably
meant that no matter how much you may have wanted to, you couldn't per
policy or coupon restrictions. Customer service employees (including
cashiers) do not mistreat customers on purpose or lie intentionally if
they intend to keep their jobs, which it is reasonable to assume they
do until proven otherwise.
5.) You accept full responsibility for your actions in leaving all of
your items behind on the belt, which is in itself an extremely
inconsiderate act, but then blame Target for forcing you not to buy
your daughter's game. I trust everyone else has already noticed the
inconsistency, but because you may not have realized yet: you were the
one who left your daughter's game behind and so "hurt" her. Also,
movie-inspired quotes like "that will not stand" make professional
letters (remember that is what you're supposed to be writing) sound
cheesy and overly melodramatic. And again, typing in all caps is very
rarely acceptable, and this is not one of those instances.
6.) As you said you will not allow someone to hurt your child as you
claim Target has, and as I have pointed out it was in fact you who
"hurt" your own child. The only reasonable conclusion is for you, in
the future, to refrain from hurting your own child.
7.) You admit to swearing while talking to a manager (though not at
her, which indicates you had not lost control) but state that you were
talking very loudly on purpose, so as to deter other customers from
shopping at Target (in so many words). As your intent was to cause
Target to lose business, you were illegally interfering with Target's
operations which could have landed you in court for tortious
interference, and should have at least caused you to be removed from
the store. It was only due to the patience of the manager, or her
ignorance of your true intent, that you were not asked to leave.
8.) In fact, you should be compensated for nothing. You, instead,
should be compensating Target for your attempt to drive away customers
by false claims and while your time may be worth more to you than
money, it was you and you alone who caused it to be wasted rather than
finding a productive solution to the issues raised by your coupon
complaints.
9.) "Any size" does not in fact mean any size. In nearly all cases the
coupon will state what sizes are included, and in cases where said
sizes are not listed on the coupon, the coupon will almost invariably
have a "terms and conditions apply" type disclaimer on them. In cases
where the indicated sizes are the only sizes available, the coupon can
be used on any one of them. However, trial sizes are generally
excluded from coupons due to their "trial" nature and because the cost
of the trial size is either less than the discount from the coupon or
is reasonably close to the discount amount, so that the company will
get no real return on the sold product if you decide only to buy that
brand once since you have a coupon for it. Also, any company can
refuse to honor any offer for any legal reason (e.g. not based on
race, sex, or belief) at any time before payment. Likewise, any
customer can refuse any sale at any time before payment. Thus, if
Target had decided to cancel the deodorant coupon they were entirely
within their rights to do so, and your only (and I do mean only)
recourse would be to refuse to purchase that item.
10.) This last line brings together all of my previous points. You are
in fact the customer, which in turn means you have significantly less
knowledge of Target coupons than Target employees, you are not as
familiar with store policy as employees, you have very little to lose
by causing a scene or stretching the truth when compared to the
employees, and unlike the employees who handle Target's money every
day, and who are paid by Target to perform jobs for Target, you are
not trusted by Target. Because of this understandable lack of trust,
it is up to policy and employees' following of policy to prevent you
from causing Target problems by accident, misunderstanding or intent.

As I have shown by the text of your letter, you in fact are owed
nothing by Target and in fact should consider yourself lucky that
Target did not confront you over this issue in which you were 100% in
the wrong.

Reply


LOL by Operation Home Ownership Tue September 25, 2007 @ 6:01 PM

:) by MMATM Tue September 25, 2007 @ 9:15 PM

Re:Re: Until ... again. [Long read.] by sarahrose Wed September 26, 2007 @ 1:33 PM
by thinkingitthrough Posted Tue September 25, 2007 @ 11:46 AM

Uhhhhmmmmm....OK.......Target did not make the choice to leave all of
your stuff there and storm out without your daughter's game, YOU
did.....so YOU are the one that "hurt" your daughter....does that
"stand"? Just wondering.....

Reply

by U B Posted Tue September 25, 2007 @ 12:07 AM

I am pretty sure THIS WILL STAND.

Reply
by a_simple_girl Posted Mon September 24, 2007 @ 11:59 PM

IF there was a contest on what letter received the "diva award"...this
one takes the cake.

Reply

I think she should win another award by ghostbuster Thu September 27, 2007 @ 3:59 PM
by p d Posted Mon September 24, 2007 @ 11:06 PM

You're the one who "hurt" your daughter by not buying the game.

Your life being wasted away?

Grow up.

Reply

by dottiejean28 Posted Mon September 24, 2007 @ 10:56 PM

First...one per purchase means exactly what it says...what you could
have done was hand one coupon and can of cat food to your daughter and
the coupon and money, and she could have purchased one. then you
could have went to your car and came back and bought the other one.

ANYONE knows that a trial size is not applicable for purchases like
that...truth is the item was probably worth less than the coupon, thus
making a coupon useless.

You could have just bought your daughters game for her...this tactic
that they 'hurt" her, is just added for dramatic effect. You don't
realize that when you left, all the employees and customers privy to
your antics were more than likely laughing and joking about you.
Beleive me, it happens.

I'm not sure if English is your first language by your spelling
errors, but you need to know that having a loud mouth and shitty
attitude is not going to get you anywhere.

Reply
by NICHOLAI Posted Mon September 24, 2007 @ 9:13 PM

You are actually the moron. First of all, you can't spell. You rip
on the cashier about "not having a brain" when you can't even use
proper grammar or spell "Purchase" correctly. You think it is spelled
"purchace." Then you want to be a cheapskate and try to use a coupon
for a sample size product. Usually a coupon like that cannot even
scan for a sample size product because it is less than the coupon
amount in most cases. Target cannot give you extra money out of the
coupon, that is usually what ends up happening and that is why the
register was not taking them. Sure, the cashier should have explained
it better than it should, but she was right not to accept it. And,
how the hell does this hurt your child? You are deranged lady. You
need mental help. I feel bad for your child because you blame
everything on other people and try to say everyone is out to "get your
child" including Target just because they wouldn't accept a couple
coupons that did not apply to the products you were purchasing. Your
child has nothing to do with this and you know it. You are just
looking for unwarranted sympathy in anyway you think you can because
you know you were wrong. Go back to the hole you came out of. You
were 99% wrong I think.

Reply
by DSG12 Posted Mon September 24, 2007 @ 8:51 PM

I'm sure this has already been said about 1,000 times in the replies
below me, but I just have to say it again because it's such a
ridiculous claim:

IN NO WAY did Target "HURT [YOUR] CHILD" during this entire process.
I don't think that her having a "game" was in any way a life or death
predicament. No one layed a hand on her and physically abused her.
No one made vulgar remarks to her and verbally abused her.

Maybe YOU should go back to school and learn the definition of "to
hurt someone" because your daughter was far from hurt by this
incident...unless you want to count the probable EMBARASSMENT she felt
at the hands of your pitching a big fit to the Target employees...

Reply

by B.N. Posted Mon September 24, 2007 @ 8:39 PM

Target will probably be GLAD you DON'T come BACK! BTW- the capitals
make you sound like a spoiled brat - and BTW - even a FIRST GRADER
knows it is spelled purchase, not PURCHACE. Grow up.

Reply

by Blackrack Posted Mon September 24, 2007 @ 8:23 PM

If I see one more letter to Target written like this, I'm going to
shoot myself in the foot to numb the pain.

I've said it before and I'll say it again; grow up. You're setting a
real fine example for your daughter.

Reply

by valkyrie Posted Mon September 24, 2007 @ 7:36 PM

Oh my God! Target hurt your kid cause you're too cheap to buy her the
damn game unless you got your 20c or whatever off your deodorant!
They didn't smack the kid with a rake, they DENIED YOU COUPONS because
you CLEARLY CANNOT READ THEM and DISCOVER WHAT ITEMS THEY ARE FOR.

I'm just sitting here at my desk laughing at you. After I get done
laughing, I'm going realize that you are the average American citizen,
and then I'm going to pack my bags for Canada.

Moron.

Reply


by Firebrat Tracy Posted Mon September 24, 2007 @ 6:59 PM

Ok everyone. I have nothing to add to this train wreck of a letter
that hasn't already been said, but please - lets all stop feeding the
troll. If we stop responding to her, perhaps she'll go away.


Reply
by S. Brown Posted Mon September 24, 2007 @ 6:34 PM

You were not "100% in the right" and you are the one who upset your
child when you pitched a fit and left the game your daughter wanted on
the counter.

Compensation? I don't think so . . . . .

Reply

That just shows by ghostbuster Tue September 25, 2007 @ 12:17 AM

by Queen Green Posted Mon September 24, 2007 @ 5:02 PM

You were obviously upset when you posted this letter. You should
delete and repost when you have calmed down. You cannot expect a
response from Target with this type of letter. Also, cursing in front
of your daughter! Shame on you.

Reply

by C A Posted Mon September 24, 2007 @ 4:09 PM

Good grief, what a scene you caused. Great example to set for your
child, Mom.

Target did not "hurt your child". You had a childish tantrum and that
type of example you set will hurt your child in the long run.

Target owes you nothing. I think you owe them an apology -- do it in
front of your child. It would be good lesson.

Reply
by franese Posted Mon September 24, 2007 @ 1:13 PM

You've got a lot of nerve saying do these people need to back to
school considering your grammar and spelling. I hope Target writes
you back and says they are happy to lose your business (but I know
they won't)

Reply


"not even using her brain to decern that what she was saying was total jibberish." by MA Loper Mon September 24, 2007 @ 2:02 PM

Though by April Smith Mon September 24, 2007 @ 4:27 PM


Mistakes.. by Harleycat Mon September 24, 2007 @ 4:44 PM


You fail to see the irony, April. by MA Loper Tue September 25, 2007 @ 10:16 AM

sites like this. by Alitax Tue September 25, 2007 @ 9:31 PM

And you fail to see by April Smith Tue September 25, 2007 @ 10:00 PM
by Angelic Princess:) Posted Mon September 24, 2007 @ 12:55 PM

ok first.. its PURCHASE. second..usually when a coupon says "any
size".. it excludes trial sizes. This reminds me of Adam's letter.
Second, how dare you swear in front of your child. I can't stand
people who do that.

Reply

Really? by April Smith Mon September 24, 2007 @ 4:29 PM


ASSume by MA Loper Mon September 24, 2007 @ 5:01 PM

LMAO by April Smith Mon September 24, 2007 @ 5:52 PM

re-read by Angelic Princess:) Tue September 25, 2007 @ 12:55 PM


by The Original Nethead Posted Mon September 24, 2007 @ 12:35 PM

The writer had a legitimate complaint. I've seen this same problem
over and over from Target stores. The cashiers don't understand that
one coupon per purchase means "one per item purchased" rather than one
coupon per transaction. They also seem to never understand that "any
size" means "any".

On the other hand, the capslock abuse, horrible spelling, and somewhat
iffy grammar in the letter make it difficult to read. It would also
have helped if the writer had waited to calm down before writing. I'd
suggest having a friend or relative proof-read next time before
hitting the "send" key.

Reply


Maybe maybe not, by inanna68 Mon September 24, 2007 @ 1:43 PM


Not necessarily - sometimes they're coded wrong or the computer goes stupid by The Original Nethead Mon September 24, 2007 @ 10:26 PM

by MA Loper Posted Mon September 24, 2007 @ 10:03 AM

Your poor, poor daughter. What a wonderful example you're setting for
her.

First of all, Target did not hurt your child - you did by acting like
a spoiled brat. Seriously! A grown adult throwing a tantrum in a
store and then storming out leaving her purchases on the counter.

Way to cut off your nose despite your face!

Secondly, the word is P U R C H A S E. Not the 5 million derivatives
you manufactured here. I won't even touch the numerous other
mutilations of the English language you wrote here - I don't have
enough time to go through all of that.

You were not disgraced, you were not treated like a criminal, you were
simply told no - apparently something you should be told more often.

So, NO, Elody. You were wrong. You suffered no ill from this, you
can't write a letter to save your life and you need to grow up and
join the real world.

I'm betting there are Target team members all over quietly rejoicing
never having to be cursed at by the likes of you over something this
stupid and trivial ever again!

Reply

It's NOT "Cut Off Your Nose DESPITE Your Face" by Cheri Mon September 24, 2007 @ 10:27 AM


My bad! by MA Loper Mon September 24, 2007 @ 11:41 AM

Smile... by Cheri Mon September 24, 2007 @ 12:17 PM

Exactly by April Smith Mon September 24, 2007 @ 4:31 PM


Because unlike our friend, Elody here. . . . by MA Loper Mon September 24, 2007 @ 5:14 PM

I really don't like you by April Smith Mon September 24, 2007 @ 5:54 PM

LOL by NICHOLAI Mon September 24, 2007 @ 9:17 PM

by sarahd Posted Mon September 24, 2007 @ 9:50 AM

Just FYI when people go to stores and are ranting and raving at
employees/managers of the store - ie "I was talking loudly very much
on purpose so that other customers might learn how I was being treated
as a customer..." - the only thing you are showing customers is that
you have no sense of self control. When I'm in a store and see a
customer going off like that I think what's wrong with that person,
not that I shouldn't shop in this store.


Reply

by freeby4me Posted Mon September 24, 2007 @ 9:43 AM

If I were in the store, and I heard you talking loudly to the manager
and use a SWEAR WORD, I would personally walk up to you and tell you
to GROW UP. I would then tell the manager that the best thing would be
to throw you out of the store as people throwing fits do not deserve
to get their way.

You stating that Target hurt your daughter is outragious. It makes me
not want to take any of your letter seriously as you're more than
willing to LIE about something like that.

Reply

by Jane (and the soon to be baby) S. Posted Mon September 24, 2007 @ 8:58 AM

I'm not American and I love Target. It's about time that stores stand
up to the customers that make the shopping experience bad. Why would
you ever think that a trial size would count for coupon usage? I
travel a lot, and am always using travel sized items, and I would
never think to use a coupon for it. It is cheaper then the regular to
begin with.

As for cussing, if you were in my company, I would have had you
escorted off the property by security. There is no reason to EVER
cuss. EVER!

Reply


...because "any size" means "any size"? You're right about the cussing though by The Original Nethead Mon September 24, 2007 @ 12:42 PM


Actually.. by Harleycat Mon September 24, 2007 @ 1:18 PM

The ones that by April Smith Mon September 24, 2007 @ 4:34 PM


Usually they say "excludes trial sizes" or give a minimum weight by The Original Nethead Mon September 24, 2007 @ 10:33 PM


The ones I looked at.. by Harleycat Tue September 25, 2007 @ 8:30 AM


Yes, they did. by Harleycat Tue September 25, 2007 @ 8:32 AM

by Harleycat Posted Mon September 24, 2007 @ 8:45 AM

Oh, grow up! You were not 100% in the right and you were the one who
disappointed your daughter. I say disappointed, not hurt because
there was no injury involved.

Please, use spell check, this letter is a train wreck.

Reply

by gb Posted Mon September 24, 2007 @ 8:45 AM

I'm sure Target will miss you. They didn't hurt your child either,
that is a ridiculous accusation.
If your time is more valuable than money, why did you waste your time
trying to use a coupon on a trial size, which isn't in the spirit of
true coupon usage? Also, whether you cuss "at" someone or in front of
them, it is cussing and at that point, I would have been done with you
and your little game.

Reply

by Its baaaaack! (Compliment Week September 23-29!) SiouxFan Posted Mon September 24, 2007 @ 12:00 AM

It's Compliment Week! Now through the 29th!

For those who don't know, it's where we ignore all complaints for 1
week and focus on all the compliments. In my profile (found by
clicking on my name) I have provided a list of recent compliments.
Show your support by thanking the letter writers of thsoe compliments!
Feel free to add some onto the list or even write your own
compliment!

Earlier this year, we got up to 11 of the Top 25 being compliments.
Can you help us beat our old record?

Check out my profile for more info or if you have any questions.

P.S. I'll post my "actual" response to this letter on the 30th. ;)

Reply
by Prisoner of Askaban Posted Sun September 23, 2007 @ 11:41 PM

Your daughter lucky that you can buy toys and games for her. If she
is hurt and upset because you did not get one game for her because you
have a grudge against Target for not getting your way you have more
things to worry about than coupons. Things like teaching her how to
act when she does not get what she wants. That is not going to be an
easy lesson for her learn because you yourself get upset when you
don't get what you want. If she was upset over not gettting the game
and reacted like it was the end of the world she probably got it from
seeing how you act when you don't act your way. Seriously act more
mature, atleast do so when you are trying to set an example to your
daughter. It's not the end of the world. You cussed and yelled at
the employees looks like you are the one that needs to learn how to
treat people with respect. Was your daughter really hurt because she
did not get the game or was she hurt because she was confused and
scared by your swearing and yelling. She was probably upset
baecause of how you handled everything Seriously you are probably the
person that needs to go back to school to learn how to behave in
public. Even a first grader would use the coupons another day instead
of throwing a tantrum. One more thing the tone of your letter sounds
rude and sarcastic, if that was your tone at Target no wonder no one
wanted to help you. Why would someone want to a stubborn person that
yells, demands and cusses. I am sure that if you acted your age and
not your shoe size they would have atleast helped you better.

Target was your favourite store until this happened. Well if this
simple incident changed your mind you need to grow up

Reply


Well said. by Rubbertoe (.com) Sun September 23, 2007 @ 11:54 PM

i forgot a few things. by Prisoner of Askaban Mon September 24, 2007 @ 12:19 AM


by Operation Home Ownership Posted Sun September 23, 2007 @ 11:39 PM

Horribly written letter...

Why did you leave the game behind no coupon to get .02 cents off?

I am sure you have good reason to clip coupons and apparently go
COMPLETELY BONKERS over there use, but one would think in the process
clipping with all the reading of saving buzz words like 'buy' &
'purchase' you would be able to spell better when rehashing the
incident.

Shameful display


Reply

Funny you should mention the letter. by Prisoner of Askaban Sun September 23, 2007 @ 11:43 PM

by donno Posted Sun September 23, 2007 @ 11:33 PM

about saying that 'any size" on a coupon pertains to a trial sized
container. This is a matter of common sense. I didn't read any more
of your sixth grade math question (person walks into a store with 20
coupons, 3 of type a, two of type b, etc) because the trial size I
couldn't get past.

You were "100% in the right"? Wrong.

I just browsed up a bit and I see where you swore during this
interchange. Over some coupons. Oh boy...

Reply


And they hurt your child? Don't worry, they won't miss you. by donno Sun September 23, 2007 @ 11:36 PM

by MayDay Posted Sun September 23, 2007 @ 11:23 PM

"I don't take kindly to my life being wasted away on garbage like
this." This is whats wrong with our culture. Everyone in a big ass
hurry and really...this whole thing seems trivial to me.

OK fine...they consider 1 purchase to be the whole order..not 3
different products. Say you don't want them and lets get a move on. Go
to another store another day and see if it works. I am coupon cutter
and know ALL of them say "not valid on trial size". Trial size is
what..like 99 cents? The coupon was probably for a dollar off.

You didn't HAVE to leave the game, buy that and be on your merry way.
Kid happy. It's not worth getting all uptight over 3 dollars in
coupons.




Reply


by ColoradoCOP Posted Sun September 23, 2007 @ 10:52 PM

I hate target, but C'mon! Grow up, act like an adult, and read the
fine print. People like you make me sick!

Reply

she can't by ghostbuster Mon September 24, 2007 @ 3:39 PM

on the other hand by ghostbuster Mon September 24, 2007 @ 3:41 PM

Maybe by April Smith Mon September 24, 2007 @ 4:39 PM

Funny April by Prisoner of Askaban Tue September 25, 2007 @ 12:43 AM

I do the same by April Smith Tue September 25, 2007 @ 9:50 PM

So by Prisoner of Askaban Wed September 26, 2007 @ 12:00 AM

The point is... by Angelic Princess:) Wed September 26, 2007 @ 11:28 AM

Angelic Princess is right. by Prisoner of Askaban Wed September 26, 2007 @ 4:06 PM
by ghostbuster Posted Sun September 23, 2007 @ 10:37 PM

It was not Target that "hurt" your child it was you that "hurt" by
choosing not to get the game she wanted. If she really wanted the
game so badly that it would "hurt" her just because she did not get it
then you could have gotton it somewhere else. Also if that was the
case then it seemed you were more concerned about getting back at
Target by not buying anything than her feelings.

Reply

by d K Posted Sun September 23, 2007 @ 10:23 PM

You have to be kidding me.

I could almost see your side until you claimed target hurt your
child, because you didn't buy her the game. I suggest you stop going
to Target go to wal-mart and use the savings to pay for the therapy
your child is going to need, after growing up with you as a parent.

Reply

I like your comment. by ghostbuster Sun September 23, 2007 @ 10:41 PM


by Rubbertoe (.com) Posted Sun September 23, 2007 @ 9:19 PM

Man... I love the letters from the crazy coupon people. :-)

Reply


heh... and... by Rubbertoe (.com) Sun September 23, 2007 @ 9:34 PM

by Susan Walsh Posted Sun September 23, 2007 @ 9:15 PM

"Target hurt my child"? No lady, you did with your immature and
rephrensible behavior. Yelling and screaming, swearing, and leaving
your purchases on the belt (I am sure the poor people stuck behind you
were thrilled) was childish and selfish. You are a disgusting example
for your poor daughter. She is getting all the wrong ideas about what
it means to be an ADULT. And by the way, you should also be ashamed of
yourself for trying to SCAM Target and the deodorant manufacturer as
every coupon I have ever seen includes the phrase "excludes trial
size". You were 100% in the WRONG and really have a lot of growing up
to do.

Reply

she shre embarassed her daughter by acting badly. by ghostbuster Sun September 23, 2007 @ 10:42 PM

by ♥Venice♥ Posted Sun September 23, 2007 @ 8:42 PM

At the risk of sounding like Jerry Lewis...

Hey Lady!... there's more than one way to hurt a child. I think making
a spectacle of yourself at the store was probably more humiliating to
your daughter than not buying the game, not to mention your choice of
words in front of someone you're so worried about being hurt.

Coupon issue aside, you might want to take a long, hard look at
yourself and your own behavior before accusing anyone else of hurting
your child.

Reply

by Ahsha Posted Sun September 23, 2007 @ 6:27 PM

It sounds like you became belligerant early in the incident. That
probably did not help your case any.
I would not consider a trial size to be valid for coupon use. Also I
consider one per purchase to mean one per visit.
(After walking out of the store I went back in and asked to talk to
the head manager. She was going to process my transaction, but I said
I was only goin to buy these thigns if she gave me some assurance that
this would not happen again. I will admit I did cuss ONE TIME while
talkign to her, but I did not cuss at her. I was talkign loudly very
much on purpose so that other customers might learn how I was being
treated as a customer, so that they could perhaps choose to not
coundut business with a company that would treat customers as I was
being treated.)
It seems you "cussed" at the only person trying to help you. How
could she promise you an assurance that was out of her power to
honor?
Your false pride caused your daughter to not have her game. (much to
the dismay of my daughter, who was going to get a game, which I also
had to leave. SO TARGET HURT MY CHILD. THAT WILL NOT STAND. If you do
not rectify this situation I WILL NEVER SHOP TARGET AGAIN. Before
today Target was one of my favorite stores, BUT I WILL NOT BE TREATED
LIKE THAT OR ALLOW SOMEONE TO HURT MY CHILD LIKE THAT.) You did not
have to leave the game, you chose this action in spite.
You seem to have a short fuse. I imagine this Target will rejoice you
are not returning.



Reply




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