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 air port express
Posted Fri October 19, 2007 12:27 pm, by rachel c. written to Apple Computer Inc
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I purchased an airport express and loved it. I had a power outage in my house a few months after purchase from that time on I could not use my airport express. I brought it to the apple store in old orchard in skokie,illinois. Though I have apple care I was told my express 'was dead' the product would not be sent away, dealt with, or anything. I asked if my only option was to throw it away and they stated yes. How can a device that is apple experience a blown fuse and be non returnable, non deal-with- able? It was over $100 it is not like I was asking for a refund I was asking for an explaination but to be offered nothing is absurd!
Offer me an explaination an attempt to handle the problem and a refund or a product exchange
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