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Charmin Basic is Awful!
Posted Sun November 4, 2007 12:00 pm, by Maranda B. written to Charmin
Write a Letter to this Company
On November 3, I ran into a local store to grab a couple of items. One of the items happened to be toilet paper.
Upon reaching the paper goods aisle, I noticed a package of Charmin priced very similar to the Angel Soft brand I typically buy. The name on the package was Charmin Basic. The tag line: Softness, Strength, & Value Rolled into One. Normally, I would be a bit hesitant to try a toilet paper with Basic in the name. However, since this one bore the Charmin name I figured it would be quality.
Opening the package up, the first thing I noticed was how rough the paper was. Certainly not soft as promised! Then, tearing off a piece, I realized you could actually see through the paper. How can there be any strength? Needless to say, my husband and I agree that this stuff is barely a step above a scratchy one-ply paper. I'm extremely disappointed!
After trying this product and seeing that it definitely doesn't live up to the Charmin brand, I would hope Charmin would think twice about continuing to manufacture such junk. Why would you want to stake your reputation on a toilet paper that obviously isn't up to the standards of other Charmin products?
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by merona Posted Thu April 22, 2010 @ 3:05 PM
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I recently purchased a 12 roll = 24 pack of Charmin Basic, I agree with all of you that thought it was the worst of toilet tissue. I just can't stand the fact that I have to use all of the tissue before purchasing my regular brand. Charmin Basic is the scratchiest, thinnest, ruffest and weakest tissue that I have ever used . I find that I have to use extra sheets than normal.Charmin Basic is not cheap by any means. This is one product that needs to come off the shelves or needs to be modified to suit the brand name that it is defacing! Angel Soft is the best when you need to do the do.
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by Jlorraine Posted Fri January 18, 2008 @ 11:34 AM
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I just joined today, but I had a few questions for you. Based on your comments, I would assume that you did not buy Charmin basic again, but that you used to buy angel soft. Did you go back to Angel Soft or try something else?
One of my friends tried the Charmin Ultra Strong (in the red package) and said it was like wiping with cardboard. Have you tried that product? I'm partial to Quilted Northern Ultra myself.
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by Gino Posted Fri November 9, 2007 @ 12:28 AM
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The bears on the commercials with the car wash brushes kind of puts it all in perspective. I like how Toilet Paper has now become "specialized" for different "feels", I guess it's the same marketing trend Starbucks started. Create a need then convince consumers their butts will thank them for it.
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I always go for the scratchy 2 ply myself...i need to be clean, and the fluffy stuff just moves it around and leaves my ass covered in fuzz
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by Adam D Posted Wed November 7, 2007 @ 4:50 PM
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I guess this brings a whole new meaning to the term pain in the ass!
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I think this is a great letter. The last sentence ("Why would you want to stake your reputation on a toilet paper that obviously isn't up to the standards of other Charmin products?") says it all.
I buy Target's version of Quilted Northern and love it.
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by DragonflygrrlTheGreat Posted Tue November 6, 2007 @ 11:23 AM
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I'm with you Maranda. This is maybe the worst toilet paper in the free world. My old roomie and I bought some once in an effort to save some money (you know, so we could save up for important purchases like beer LOL). I guess we thought that we were safe, since it was Charmin after all. Boy were we surprised!
You know, I never consciously thought about it, but I started buying Cottonelle after that whole fiasco, and I haven't bought Charmin since. So I guess it did cost them a customer, even though I didn't plan it that way.
Good letter, by the way. I always like to read letters that are calm and sane! :)
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by BTRSBT Posted Mon November 5, 2007 @ 11:10 PM
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How about you get a life. You should think about using your life and energy worrying about more important things. Try being grateful that you even had toilet paper to use. While you're complaining that yours isn't soft enough or strong enough, there are people who don't have the luxury of being able to use toilet paper. Try that on for size. See if that reality is soft enough.
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Good grief
by donno Tue November 6, 2007 @ 7:48 PM
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by T. C. Posted Mon November 5, 2007 @ 8:50 PM
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Haven't tried this one but not impressed with Charmin anyway. We use Cottonelle and nothing but. No pun intended. I have noticed the rolls have been reduced in size even though the package says big rolls. Subjective to interpretation.
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by T. C. Posted Mon November 5, 2007 @ 8:53 PM
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Almost forgot. According to my bathroom reader, Charmin came to the market as a low quality tp that was rough and regionally sold. They came up with a way to fluff it using water and blow drying. Now the rest is history.
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I don't even like regular charmin. The double roll is dwarfed in some way (it is too small for my dispenser when all other brands fit just right) and it is two ply. I can get a properly fitting three ply double roll for less. I usually Cottonelle or Royale.
We don't have Angel Soft (or at least I have never seen it) so I don't know what it is like.
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I have found that any product containing the name basic, is exactly that, basic; no frills, just basic. Have you tried Scott 1000? I love the Scott 1000 rolls because they last forever, and offer the softness and durability of comparably priced TP's
Happy Wiping! *chuckle*
Queen Green
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But
by "Clete" Mon November 5, 2007 @ 3:43 PM
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by "Clete" Posted Mon November 5, 2007 @ 12:00 PM
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I just need my toilet paper to GET IN, GET THE JOB DONE and GET OUT without my fingers poking through the stuff and making contact with the undesirable contents.
I have never been one for flowers, perfume, aloe, or any of the other stuff they put on the paper.
I do use Basic Paper Towels without any major issues, but TP is where I draw the line.
On a side note, what ever happened to the man that lived in the tank of a toilet and floated around in a little boat? I thnk they called him the tidy-bowl man?
I reccommend Angel Soft, it passes the finger test quite well.
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OMG NOT THAT!!
lol.
My dad used to buy that stuff for the kids bathroom when I was growling up, saying we needed to "sand blast" our (you know the word) to keep it clean.
:) God Bless that man. He made me realize that adults really do have it made over being a kid. We get the good steaks, and the fluffy bum wipes.
ahhh.
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This is a new lower end product. If you buy Charmin on a regular basis, it a mid to high end toilet paper without the frills. Frills being lotion, scents etc etc.
This product does sell well in lower income areas. It is sold everywhere. It has been on the shelves for about 2 years I would say. It is not marketed at all, but people do have coupons for them.
I sell it quite well in my store, being in a college town.
You have a valid complaint, but you were trying to save a buck. Knowing that BASIC meant cheaper, you expected it to be the same as regular charmin?
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by ♥Venice♥ Posted Mon November 5, 2007 @ 2:55 AM
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Mr. Whipple will be mortified!
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by joe bubby Posted Sun November 4, 2007 @ 10:19 PM
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Thank you for this letter. My household will definitely NOT be utilizing this product now!!
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by ~Fiƒi-la-ƒlea~ Posted Sun November 4, 2007 @ 6:46 PM
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Great letter. We haven't tried this one yet so I'm glad to hear the feedback on it.
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by Not Taking The Bait Tracy Posted Sun November 4, 2007 @ 5:16 PM
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I agree! The Charmin Basic brand of paper towels are great for the price, but the toilet paper is beyond awful.
Good letter.
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