Iced tea at TGIF's is no longer potable

I had a similar experience with another resteraunt a couple years
back. Turned out they made tea and coffee ont the same machine and
forgot to switch out the coffee grounds and another employee added
more tea to what they thought was tea. Yuck!

This gun they use...it is attached to the bar? If so, perhaps you are
getting the remnants of soda water or alchohol or something else along
with the tea. Sometimes soda fountains that have a drink next to the
water dispenser come out watery flavored, becaue the tubes sometimes
leak into the adjacent flavor.

Excellent Letter!

Was Dixie still working there? or was it a different TGIF?

I noticed this myself. I usually drink coffee and recently started
drinking iced tea. I noticed a difference at TGIF near us, it's a
strange metallic after taste. I'm glad they at least responded but it
is kind of lame to wait before switching back.

I understand where your coming from, I am a avid "real" tea drinker,
and I can smell the powdered stuff a mile away!

You should have just gone to the Texas Roadhouse next door
mmmmmmm....... now that's good eats!!

I'm in Whitehall. Howdy neighbor!

It turns out (Tracy was right again) I should have found the manager
of this location before writing here.

I just got off the phone with the manager, and his comments were:

"We have to serve the Mango-Strawberry brewed tea because Friday's
tells us to. An additional urn would cost $1000. Our group decided
to move to a [brand] product that could be served out of a gun for
regular tea. In the past, we changed our coffee. I complained for 6
months about it and we eventually switched back. We do value our
customer's comments, and I will mention this at our group meeting.
Hopefully the Mango tea will be a trendy item, and it will go away."

This was informative, but frustrating. Because they have to serve a
new concoction, a staple like brewed tea gets shoved aside. Fads,
fads, fads. Sigh.

"I mean, this move is no good, Jerry. It's just taking up a lot of my
time. And I...will not stand by and allow him to perform this move on
me, when a perfectly good move is just sitting in the barn doing
nothing!"

I love iced tea, so I'd be annoyed to find out they changed the flavor
to something less palatable.

Since even the server said they've received a lot of complaints, I
wonder if they'll consider going back to the original.

Good letter, good complaint.

When I worked at Hardee's in high school/college, we made brewed iced
tea several times a day, and people loved it. It isn't that expensive
to do, and from everything I've heard, it's just so much better than
instant tea that I don't see why more restaurants don't offer the
brewed version.

Totally off the topic, but I can't stand Sweet N Low. It tastes
bitter as sin and it just struck me that enought people would prefer
it over Equal to cause y'all to switch! Nothing wrong with that, mind
you, it just shocks the heck outta me!

Sweet n' Low leaves the nastiest aftertaste. I actually buy a really
yummy Pepermint Mocha creamer this time of year, and made my first
coffee with it yesterday. I made the mistake of using a Sweet n' Low
in it, instead of my Splenda, and it ruined the whole coffee. Yuck.

Being someone who carries a gun on a daily basis, I am yet to shoot a
drink out of it yet, so I do not know what it tastes like! But, in
all seriousness, I agree, I think they should be consistent in how
they make the drink, or at least post some sort of a notice.

Ah, crap. I misread "potable" in the title of this letter as "potato"
and got all excited. Turns out you're not supporting my cause after
all.

Oh, well. Good letter anyway.

TGIF is a Hack Organization, they cut corners and I haven't eaten
their SLOP in years.

If you want some really good tea, go to Olive Garden and order the
Peach Tea!

Clete

Actually, I think this is a valid issue, but I find the tone of the
letter a bit off.

Instead of being galled, you should simply state that you prefer the
old tea and would, respectfully, like them to consider bring it back.

Anger has no place in an issue like this. Simply state your
preference and, hopefully, when combined with other feedback, they're
make the right choice.

This is a great letter and if they get enough complaints, as they may
from what you describe the servers comments were, they may consider
changing back. I hope they respond to your letter and please share it
if they do.

Good letter.

I would have mentioned it to the manager, though.