Icy Hot Gel is Not So Hot

I just realized something... YOUR name is Lucy! hahaha

I thought you were calling me Lucy because she's my idol. I'm such a
dumbbell.. just like Lucy. Well, not you, the other Lucy. Ugh..you
know what I mean.

Incidentally, Lucy was no dumbbell.

Great letter.

Its always strange to me to hear that people dont like the smell of
Icy Hot. I LOVE the smell! It smells like mint to me. I also love the
product until it starts burning.

But I never had any issue with it getting into my eyes or anywhere
else. I am pretty good at washing my hands. But I do like the stick
one. It works well and you dont have to come in contact with it and
your hands at all.

If this isnt possible then get some cheap plastic gloves and use
those.

I'm with you, I've lost count of how many times I've rubbed my eyes or
some equally sensitive area (DON'T ASK!!) shortly after using IcyHot
or BenGay or something similar. You would think I would learn my
lesson, but alas....no.

Actually, I think the smell is some sort of holistic cure, because if
I use a no scent/low scent product - aspercreme, for instance or
odorless bengay - I will not notice any significant change. On the
other hand, if I use the smelly stuff - a friend describes it as 'that
familiar locker room smell' - I notice an almost immediate feeling of
relief.

For an odd, but effective cure for arthritic joints, try spraying the
area with WD-40. No joke, it works on creaky locks and creaky knees.
:)

Have you tried the stick that looks like deodorant? I find that works
pretty good. It does stink, though. But at least I don't get it on my
hands.

Great letter! And I loved the use of the word "efficacy"! You made
my day! :)

At the risk of antagonizing the masses here...
My letter seems to be confusing to some. There are two parts to it.
The first speaks to my past experience with the regular, rub in
formula. Even though I am aware of the fact that the smell and
icy-hotness will remain on my hands after application, I don't like
it. This is not the basis for my compliant, just a little framework.
The second part of my letter deals with the fact that the solution
to this problem - tha Icy hot gel no odor, HANDS FREE gel - is not
effective in relieving my achy joints. I am just suggesting that they
review the efficacy of this particular formula, which is different
than the original cream.
Also, I think I have already determined that this paticular formula
is not what I need, and as I stated in my letter (you did read it,
right?), I will go back to the cream and try to keep my smelly hands
away from my face.

No antagonizing here. Yes, I read the letter, at least everything
after the first sentence (: I based that comment about using a
different formula on my ASSumption I had read the first part
correctly. But I hadn't.

You wrote a nice reply considering the oversight.

I wonder why they would use differnt gels for the same product.
Perhaps its only activated by the friction of rubbing the gel between
your hands before appling to the effected area.

I hate when i use that anti-bacteria gel stuff and then I forget then
rub my eye or something. Bleh!

Try washing your hands before you start rubbing your eyes. I hear
they recently came up with this new thing called soap, apparently it
does wonders!

Ummmmmm maybe you should wear gloves if you are that sensitive??????

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I'm wondering if you washed your hands afterwards and it was still on
them?
Sorry it didn't work for you but good thing it wasn't stronger for
when you touched your eye. That must have been terrible.
Let us know if they write you back. Good luck.