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empty lunchable box
Posted Fri November 16, 2007 9:19 am, by Carrie K. written to Kraft Foods, Inc.
Write a Letter to this Company
I sent my son to school with a mini hot dogs lunchable, and when he got to school, all that was in the lunchable box was 2 drinks!!! Absolutely NO FOOD!!! Luckily my son was able to eat a hot lunch from the school, but that means that his lunchable, or lack thereof, cost me the $2.00 for the lunchable, and another $4.00 for the school lunch! So the way I see it, Kraft owes me $6.00!!!!!! And I'd like to tell parents to double check their childrens' lunchables before sending them off to school, to make sure they actually have something to eat!
Send me a check for $6.oo.
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by calm Posted Sat November 17, 2007 @ 5:27 PM
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$2 *or* $4.
You bought their product and it was defective. So you could reasonably ask for your money back.
Or I'd think you could make a convincing case that because the problem couldn't be seen from the oustide of the box it wasn't discovered until lunchtime, and therefore the school lunch was the least expensive way of ensuring that he didn't miss lunch, and you wouldn't have had to spend $4 if you hadn't spent $2 buying the defective lunch. You could convince me that $4 is the appropriate amount for reimbursement.
But to give you $6 ($2 *and* $4) means that essentially you should not have had to make any arrangements to get your son fed that day. It's not the case that if the Lunchables box had had the correct contents your son wouldn't have eaten and you wouldn't have had to spend any money at all. His lunch for the day wouldn't have cost you $6, but it would have cost you $2.
Now, if they wanted to give you coupons for 3 new boxes of Lunchables ($6 of merchandise), I'd think that would be a very nice thing for them to do. If they were only to give you 2 coupons, on the other hand (or $4, the cost of the school lunch), I'd think they did right by you.
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by Gino Posted Sat November 17, 2007 @ 12:54 AM
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I would venture to guess, that if Kraft had an inspection problem with a whole batch of product, there would be something on the news about it or a heck of a lot more complaints. I can see maybe one or two slipping through as a pssibility. I don't think they owe you for the lunch your child purchased, their only responsibility would be to replace the product or to refund your money.
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by ~Fiƒi-la-ƒlea~ Posted Fri November 16, 2007 @ 3:39 PM
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Send them the lot number on the box. They may have an entire batch like that. Quality control may have been snoozing that day lol.
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