|
|
 FORD MUSTANG GT
Posted Mon November 26, 2007 11:36 am, by serena z. written to Ford Motor Company
Write a Letter to this Company | Rate this Company
I purchased a 2006 Mustang GT last dec. It was the my Christmas present...I absolutely loved
my car,it's beautiful. Then it started to leak every time it rained...it took the dealer 4 times before they finaly found the problem and got it fixed. I had just picked my car up and had it less than a week when it needed to have gas put in...it would only take $6.00...so,I called the dealer-they had me bring the car in. The dealer called me and said Ford said that it needed a new tank...so,they put a new gas tank in it. Well, the next time in needed gas it would only take $5.47 in gas before it wouldn't take any more. Called the dealer again...brought it back in. The dealer says that they cannot fix the car & have had several Ford engineers out to look at it. They cannot figure out what to do. They have had my car for a month now! I have called Ford several times and have gotten the run-around. Either they can't find the file or they say it's up to the dealer to call and keep me informed...what the heck is that!!!! I am paying a car note to drive a !@#$ rental car and I'm paying the extra insurance for a GT. How do you not stand behind your product? I don't know what else to do,but to get a lawyer, this is ridiculous!!!!!!!!!
I would like them to buy the car back and give my the value of what I have in the car (minus the depreciation,of course).
 Reply
| Log In/Create an account | 22 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
 |
 |
 |
|
|
by dolci Posted Sat February 2, 2008 @ 10:40 AM
|
|
|
I am in the same position with my 2005 Mustang as serena z was in her
nov. 26th posting. The gas tank will not fill. I've been to dozens
of stations. Finally after 2 calls to ford I received a call from a
"northeast rep." Within a week she got back to me and said
it was all of the gas pumps and not my car. ALL of the pumps I've
used in the last 7 months!! They will not help me. I have one more
dealership to try. (the other couldn't find any problem). Any
suggestions that won't cost me more than the car did??
**a word about lemon laws...in ny state you have to have had 3 or more
attempts by the dealer to fix your car to qualify. Ford avoids lemon
laws by not making any attempts to fix it, just giving it back and
saying they couldn't find a problem.
Reply
|
|
|
|
|
|
|
|
|
|
|
I'm not exactly sure where to post this...but,here goes. I want to
thank Planet feedback for offering this platform for consumers. I
received a letter from
Ford less than 2 weeks after posting on this site. When speaking with
their rep. it was obvious that they had seen my post. After speaking
with her I received another call from her in a few hours stating that
she had spoken with the regional Ford rep. and that he should be
getting with me in the next day or so. While I do not yet have a
resolution to my problem - I feel that Planet Feedback had great
influence on getting a response. Thanks and have a nice day!!!!
Reply
|
|
|
|
|
|
|
Ford is living up to its name...Fix or Repair Daily!
Try another dealer
Reply
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
by U B Posted Mon November 26, 2007 @ 10:00 PM
|
|
|
Someone said it before, check your state lemon laws, but the next time
you call the dealer and get the run around, ask them if they have a
1-800# for the state. Most states have this and the dealer can get in
a lot of trouble depending on the state. It might move things along a
little if you request that.
Reply
|
|
|
|
|
|
No
by halah Tue November 27, 2007 @ 9:17 AM
|
|
|
|
|
by T. C. Posted Tue November 27, 2007 @ 8:17 PM
|
|
|
would be the mechanism on the gas pump not the car. My best guess is
a crimped fill line.
Reply
|
|
|
|
|
|
|
|
by donno Posted Mon November 26, 2007 @ 2:16 PM
|
|
|
It sounds like the system that handles fuel vapor pressure is not
functioning properly. They should be able to fix that. When the gas
goes in, the air in the tank needs to escape. If the air can't
escape, the pump shuts off.
They have had your car a month? Wow. Is there a regional Ford rep
you can contact? You need to elevate this over your dealership,
evidently.
Reply
|
|
|
|
|
|
|
|
donno
by ♥Venice♥ Mon November 26, 2007 @ 4:08 PM
|
|
|
|
|
|
|
|
|
|
|
|
|
You need to research (online should be sufficient) your state's lemon
laws to see if your car qualifies. A good source is your state's
attorney general's office.
Reply
|
|
|
|
|
|
|
|
|
|
SHARED LETTERS 
del.icio.us
Digg this
