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Awesome Black Friday Experience at Jo-Anns!
Posted Wed November 28, 2007 1:12 pm, by W H. written to Jo-Ann Stores, Inc.
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My mom and I shopped at your Carson City, NV store on 2/21/07 (Black Friday) to take advantage of the wonderful Doorbuster sales you were offering. Specifically, we were shopping for the Snuggle/Cozy Flannel offered at $0.99/yd.
We arrived at the store at approximately 10am (we live 70 miles away) and we saw the jam-packed parking lot. We figured that all the "good" prints would already be gone, but we decided to go in anyway since we had driven for over an hour to get there.
Imagine our surprise when we saw not one, but two aisles full of the fabric neatly displayed for our perusal! The store was crammed with customers, but there was such a large selection that we had no trouble finding a large quantity.
What impressed me the most was the fact that the four ladies who were busy at the cutting table all had smiles and were making pleasantries with the customers, some of whom had literally 25 bolts in their cart(s). The cutters quickly and efficiently snipped off the customers' yardage and the bolts were whisked back to the sales floor with alarming speed to be sure that all of us waiting in the cutting line could continue to shop while we were waiting.
Even though the cutting line was long (we were in line for approximately 90 minutes) the cutters still were able to be sure we received the advertised price. One of the associates even walked down the line offering cookies to all the people waiting.
Between my mom and me, we purchased over 30 yards of flannel. My sons and I will have some very nice jammies to keep us warm this winter thanks to your awesome sale and even better associates!
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