To All PlanetFeedback Users

Thanks.

I can't resist grabbing "comment #200" on this thread and just say
thanks to all for the comments below. On PlanetFeedback, you can
never entirely predict where the discussion will lead. As I've said
in a couple other posts, I respectfully ask that we continue working
together to improve the overall quality of our "conversation" about
consumer feedback to companies.

-Pete, Founder, PlanetFeedback

Well I see an awful lot of people defending their positions, and
saying the criticism OP's get for their letters is helpul.
I know of one letter in which someone noted a problem, and appealed to
users to tone down that criticism, and return to the principles for
which the site was founded.
Yeah, his name was Pete if I recall correctly, and he's a founder of
Planetfeedback.
Y'all still think there's no problem?

Pete & Greg, I've been getting e-mails from a gentleman who says
you're having a problem with my posts regarding Motel 6, are deleting
them and if I don't quit, I could get into serious trouble - do you
know anything about this?
Thanks

I completely agree with donno's post, and now realize that blkwidow
not only doesn't understand the purpose of this site, but she doesn't
know how to physically use it either. For someone so concerned with
comments, you'd think she would have figured out how to post them by
now. Her comments below are redundant and all over the place, making
it look like her only purpose here is pursuing a mission that she
somehow thinks is her responsibility. There's no point in having a
discussion with a closed-minded person who just keeps repeating the
same thing over and over. She may have a valid point in there
somewhere, but if no one cares enough to listen anymore because she
can't keep them interested, it's just a waste of time.

It appears that this site is being used inappropriately.

Recently a poster with the handle blkwidow has been posting
accusations about the regular users of this site. blkwidow has also
been making statements that letters that have been widely regarded as
without merit are in fact valid. However, blkwidow fails to give any
evidence to support his/her opinion. Instead, blkwidow resorts to
attacks on the people commenting on said letters (aka "the regulars"),
calling them "morons" and "idiots".

In addition, blkwidow fails to understand how the site works. Even
though blkwidow uses the term "regulars", blkwidow doesn't seem to
know the term means these people are indeed regular members who offer
feedback. Witness the complaint blkwidow has made that the regulars
are consistently found to give feedback, as if it is an inapproprite
use of the site (!).

Finally, blkwidow has chosen inappropriate venues for posting his/her
complaints. While blkwidow should have opened their own profile and
created a blog (or posted a complaint to PFB), blkwidow hijacked this
thread to make an attack on the regular members of the site. Such
opportunistic behavior should not go unnoticed.

While a site such as Planet Feedback must be open and public by
design, I implore all regular members to be on the lookout for rogue
character assassins of blkwidow's ilk.

It is painfully obvious that you have no idea what this site is about.
You question whether letters with invalid complaints should be
criticized. The answer is "Yes". This is a place for consumers to
share letters and get honest feedback from community members. You're
right about one thing though. The only opinion that matters is the
company's. So the purpose of sharing letters is for consumers to learn
how to get results and not have their letters tossed in the trash.
Your attitude about the commenters is blinding you from recognizing
all of the helpful advice given here on a regular basis. This is not
the place to go if you want to be yessed to death and patted on the
back by PFB members. It's a place to find out how to write an
effective letter that will render desirable results.

Then it's my mistake then. I thought it was a site to read shared
letters of other consumers experiences and learn from them. Not to
read bashed letters from critics. I don't want to learn how to write
an effective letter that will render desirable results. I do OK on my
own. Perhaps I feel like others that sharing and posting letters is
letting other consumers know that we were wronged somehow and this
site is getting the word out there about the product or company.
Nothing wrong with letting off a little steam. But if the shared
letters are going to be verbally abused and bashed, and harshly
criticized, no one is going to want to share them. Calling the
writers names isn't helping any.

Somehow I don't see how this sarcastic feedback is helpful to the
writer of what you and others consider an invalid complaint. And how
do you and the other define and invalid complaint. Perhaps the writer
that shared his letter feels it is a valid complaint. The sarcastic
and caustic remarks are not constructive criticism to help the writer
make a valid complaint so his letter will not get tossed in the trash.
It's only making this site a blog.

How come no one posted a 6 paragraph letter of complaint about the
site being down, asking for compensation?

also it was kicking me over to a complimentary gift card post for the
gift card scam post. thought a hacker got to the system lol

thank you it is working fine now, though I thought I screwed up my
computer. whooo!

And that now I was being cut off. I am relieved it was not just me,
but am sorry the whole site is having problems.

Thanks, guys, fur all your work.

Thank you for all your hard work in getting this site back on it's
feet. I was going stir crazy! ;)

I'm just glad it's not my computer. I was about ready to throw the
harddrive out the window.

Thanks for letting us know the problem isn't at our end.

Thanks...when yahoo has a problem they blame our computers

Nothing is coming through on RSS feeds, or is it that there is no one
complaining lately?

Seems to be working nicely from here. Thanks for all that feverish
work - it is greatly appreciated. :)

YAY!!!!

It's working wonderfully now ~ even the "expand all" feature works.
It's fast again and I can read everything.

Thanks guys for your diligence in getting things fixed!

Thanks for the update! Makes me realize just how much I love and miss
this site when it's down!!!!

Pete and Greg,
Thanks for the update and HAPPY NEW YEAR.
BillR.