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 Though you were better than the rest.
Posted Sun January 13, 2008 10:33 am, by Tally A. written to T-Mobile USA, Inc.
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IT is funny that when you first get the service they make you feel like it is the begining of a beautiful friendship but it's the other way around, I have a motorola raze it worked well for the first year then I started having problems they exchange it which I had to pay for the shipping, that phone did not worked they send me another phone that I once agin had to pay for he shipping, the same issue then I said I had enough I'm not paying for shipping anymore and they said ok, I'm having the same issue they said that they can exchange the phone but to another phone that is not to the same level as the phone I have now which is crazy I have a 2 year contract with them where once the contrcat is up I'm out
To at least notice that I am having issues and try to work with me since I have been with them since 2002.
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I'm curious as to how it is T-Mobile's fault that a device
manufactured by Motorola (you do realize they are a separate company,
yes?) malfunctions. Considering warranties are only a year because
that's how long the manufacturer thinks it will work, it's pretty
great that it worked "well for the first year" anyhow. Count yourself
lucky! It isn't T-Mobile's fault that the RAZR is a crappy phone.
Most anyone who's ever had one (with ANY carrier) knows this. It's
one of the most popular phones on the market. The more phones there
are, the faster they're produced. The faster they're produced the
more oopsies Motorola's gonna make. More oopsies = more defective
RAZR's.
As for paying for shipping, 10 dollars for UPS ground 2 ways isn't bad
at all. With other companies I've had to pay well over 25 dollars for
shipping to get something repaired during the warranty time frame.
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Hmmm the last thing you typed proves you know where the period key is.
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by Adam D Posted Sun January 13, 2008 @ 12:00 PM
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Your right, you clearly have issues, but they are not just with the
phone. This is a HORRIBLE business letter. Do you not know hot to
end/start a sentence? I don't know how old you are, but when they get
this letter, they are probably going to tell you (if they read it at
all) that they are going to want to talk to your mom or dad, because
you wrote this like a 9 year old. (My apologizes to educated 9 year
olds) You don't even state in your letter what the problems are w/
your phone. How are they supposed to give you an answer, if they have
no details? Try re-writing your letter again.
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SHARED LETTERS 
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