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 Danger to McDonald's Employees
Posted Sun January 13, 2008 12:00 pm, by gretchen l. written to McDonald's
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I go to the same McDonalds about 4 times a week. This past Thursday I went through the drive thru, ordered, handed the boy my debit card, he slid it and handed it back to me as always. I then drove to the food window where they handed me my food and i drove off. I was waiting at the light to turn in the street when a young girl from the window comes running across the parking lot yelling at me "Did you pay?" I told her yes, then she was followed out by a young male who told me my card was declined. I went in the restaurant, slid my card again and it was fine.
My complaint is that first of all I was totally embarrassed being yelled at in the parking lot but more important, how dangerous is it for a young girl to run across the parking lot for a $4.00 charge. If I was trying to steal $4 worth of food I wouldn't have been sitting at the light waiting, I would have been long gone. Second, I come in there so often they could have told me the next time I was there and I would gladly have paid.
I just want McDonald's employees to have some better safety training. It is extremely unsafe to pursue a customer across a parking lot and not only embarrass the customer but endanger their life
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by Evil N Posted Thu January 17, 2008 @ 6:17 PM
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Maybe that they got you mixed up with someone else? Who knows. I
thought the cards are automatically approved and if it wasn't, that
would have been the clerks fault for handing it to you and not telling
you then.
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As Calm noted - I am really surprised that they dont wait for the card
to go through to give you your food. They really are foolish in doing
that because as you've said, if you were not waiting at the redlight
you would have been none the wiser. And, I am the kind of person that
is pretty oblivious besides whats going on in my car (which, in turn
makes me a terrible driver, and i admit that 100 percent) that i would
not have even noticed the girl running over to me unless she jumped on
my windshield!
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Good one!
by Rhet Canter Mon January 14, 2008 @ 7:07 PM
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So true too!
by ~Fiƒi-la-ƒlea~ Wed January 16, 2008 @ 10:48 AM
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by calm Posted Mon January 14, 2008 @ 10:53 AM
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It seems to me that what McDonald's ought to do so that this doesn't
happen is come up with a procedure where you either don't get your
card back or don't get your food until the payment has gone through.
And that's one reason to have people sign receipts: it makes it
absolutely clear when the payment has gone through and when it
hasn't.
Hoping that someone will recognize you, will remember the problem from
the last time and will be able to track down the exact amount you owe;
and that you will be cooperative, will accept their word for it that
you weren't billed, and will be prepared to pay both charges is
really, really unlikely to ensure that McDonald's will get all the
money they're owed.
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by gb Posted Mon January 14, 2008 @ 8:29 AM
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I think it is nice that you were concerned about their safety but you
cannot seriously tell me that you would have paid double the next time
you went in and not thought you were getting scammed. Another thing to
think about is that their cash drawers have to balance and if they
don't I'm sure the cashier would have a problem explaining why you
weren't made to pay for your meal.
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by Gino Posted Mon January 14, 2008 @ 3:34 AM
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I don't know how McDonalds handles things, some companies dock
employees for their mistakes. 4 dollars may seem like small change to
us, but to a teen, losing four dollars from an opening level job with
resticted working hours is a big deal.
I do think it's nice of you to point out the safety issue, it's very
dangerous in those lots, people often are distracted "multitasking"
while in a rush to get on their way, anyone darting after another car
could be seriously hurt.
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by bethish Posted Mon January 14, 2008 @ 12:04 AM
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Shoot...in some parts of the country when someone comes running up to
your window the safest thing to do is to take off....
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by donno Posted Sun January 13, 2008 @ 6:01 PM
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