|
|
Take my new cartridge back
Posted Tue January 15, 2008 12:17 pm, by John K. written to Office Depot, Inc.
Write a Letter to this Company | Rate this Company
Here is the problem:
We recently located a NEW, Unopened Canon FX-3 cartridge (your item # 185685 at a current price online at $86.99), that we no longer need; as we no longer have the machine that used it. We simply found it while doing some cleaning of our storage cabinet. Unfortunately, we do not know when it was purchased and do not have a receipt; but since we no longer need it, we would like to be able to return it for STORE CREDIT.
I have tried to send my request for assistance to your website, but it hasn't gotten the results I had expected in that I received the SAME response TWICE, and it seemed automated at best, at worst; it seemed that nobody ACTUALLY READ my message.
I would like a message that I can print to take with me when I go to the store that would allow me to return this cartridge and receive a store credit.
Reply
| Log In/Create an account | 34 comments |
|
|
| PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately. |
 |
 |
 |
|
|
 |
|
|
|
It is not new! You found it with some other old crap while you were cleaning out your STORAGE cabinet.
return
verb (used with object)
to put, bring, take, give, or send back to the original place, position, etc.
Why should they take it back when you did not get it there???
Reply
|
|
 |
|
|
by sooman Posted Fri January 18, 2008 @ 1:57 PM
|
|
|
I read all the replys just for the laughs.
Reply
|
|

|
|
|
 |
|
|
|
The title reminds me of the old joke, "Take my wife... PLEASE!"
Reply
|
|
 |
|
|
by Angelic Princess:) Posted Wed January 16, 2008 @ 11:01 PM
|
|
|
"Unfortunately, we do not know when it was purchased and do not have a receipt" So how do you know it isn't expired??? "but it hasn't gotten the results I had expected " The results you wanted were them telling you that you can return it for full credit.
Reply
|
|
 |
|
|
by Srgntpeppr Posted Wed January 16, 2008 @ 10:20 AM
|
|
|
I REFUSE to believe this LETTER is real.
Reply
|
|

|

|
I agree...
by SumnerMan Wed January 16, 2008 @ 10:34 AM
|
|
|
|
|
|
|

|
|
|
 |
|
|
by Final Score: Boys-3, Girls-1 Posted Wed January 16, 2008 @ 9:19 AM
|
|
|
While cleaning out my boys' closets, I found tons of clothes that they outgrew before they could wear them. They still have the tags on them. I have no proof of where they came from, but I think I might try returning them to Target...
...whadaya think, sound like a good idea?
Oh, wait, I decided to pass them on to someone who can use them more than I can.
Reply
|
|
|
|
 |
|

|
by Gino Posted Wed January 16, 2008 @ 1:38 AM
|
|
|
You booted up your computer, loaded an operating system, browsed over to this site and wasted pixels composing this crap?
Yeah Right! Nice Try
It was probably "recently located" at a flea market or swap meet or Office Max
Reply
|
|
 |
|
|
by Angelic Princess:) Posted Tue January 15, 2008 @ 9:41 PM
|
|
|
Ok #1- You admit you have no item as to when you purchased it.. therefore, it is most likely expired and dried up. How do you know you purchased it from this store if you have no receipt?? Sounds to me like your trying to rip off the company.
Reply
|
|
|
|

|
|
|
 |
|

|
by Adam D Posted Tue January 15, 2008 @ 5:02 PM
|
|
|
The nerve of those people!! You have no way to prove that you purchased the item from their store (notice I did not say, that you cannot prove it CAME from the store) and they are not giving you store credit?? I cannot believe that!! What a horrible business practice We should be able to take anything to any store w/o having to prove we paid for it, heck, why not just steal it and try to make a profit off it!
Reply
|
|
 |
|
|
|

|
by donno Posted Tue January 15, 2008 @ 3:53 PM
|
|
|
Take back this basketball NOW!
Reply
|
|
 |
|

|
by StoicGrrl Posted Tue January 15, 2008 @ 2:02 PM
|
|
|
You have to realize that without a receipt this cartridge could have come from anywhere. For all Office Depot knows, you could have purchased this cartridge from one of their competitors, from an individual person on eBay or craigslist, or even stolen it. I'm not accusing you of theft or of trying to scam them, of course, but from their point of view any of these things are equally possible.
You would be amazed at how many people steal things and then try to "return" them. Heck, I had customers at the cell phone store buy a phone for super cheap at Wal-Mart and then try to return them to us for the profit. There is literally no low that certain people will not reach for, and the end result is that many companies will not take a return without verification that they actually sold the item.
Redhead is right: eBay is probably your best bet at this point. Office Depot is unlikely to take this cartridge back, and with good reason.
Reply
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|

|
John
by p d Thu January 17, 2008 @ 12:27 AM
|
|
|

|
|
|
 |
|
|
|
http://www.google.com/search?hl=en&q=%2B%22%22Canon+FX-3+cartridge%22
Looks like you might get $20, $30 for it.
Reply
|
|
 |
|
|
|
Why should they take it back? How do you know you bought it there? You need to find an organization that will accept it as a donation, or discard it. I don't blame any business for not taking it back. It may not even work properly now, depending on how long it was sitting in a storage cabinet.
Reply
|
|
|
|
|
|
|
 |
|
|