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Take my new cartridge back

Posted Tue January 15, 2008 12:17 pm, by John K. written to Office Depot, Inc.

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Here is the problem:

We recently located a NEW, Unopened Canon FX-3 cartridge (your item # 185685 at a current price online at $86.99), that we no longer need; as we no longer have the machine that used it. We simply found it while doing some cleaning of our storage cabinet. Unfortunately, we do not know when it was purchased and do not have a receipt; but since we no longer need it, we would like to be able to return it for STORE CREDIT.

I have tried to send my request for assistance to your website, but it hasn't gotten the results I had expected in that I received the SAME response TWICE, and it seemed automated at best, at worst; it seemed that nobody ACTUALLY READ my message.

I would like a message that I can print to take with me when I go to the store that would allow me to return this cartridge and receive a store credit.


Reply



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by dulynoted Posted Fri January 18, 2008 @ 4:57 PM

I found an unopened glass quart bottle of pop stored down in my
parents basement when we were cleaning after they passed away. Should
I have returned it to Cotton Club and asked for a refund? It was not
opened, it was not cracked and I know it belonged to Cotton Club
Bottling company because the bottle read as such.

Let me know what to do with this other than save it as a remberance of
days gone by when pop was bottled by the quart in glass returnable
bottles, or toss it out.

Reply

by Melissa Savelloni Posted Fri January 18, 2008 @ 3:47 PM

It is not new! You found it with some other old crap while you were
cleaning out your STORAGE cabinet.

return
verb (used with object)
to put, bring, take, give, or send back to the original place,
position, etc.

Why should they take it back when you did not get it there???

Reply
by sooman Posted Fri January 18, 2008 @ 1:57 PM

I read all the replys just for the laughs.

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by RedheadwGlasses Posted Thu January 17, 2008 @ 11:08 AM

The title reminds me of the old joke, "Take my wife... PLEASE!"

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by Angelic Princess:) Posted Wed January 16, 2008 @ 11:01 PM

"Unfortunately, we do not know when it was purchased and do not have a
receipt" So how do you know it isn't expired??? "but it hasn't gotten
the results I had expected " The results you wanted were them telling
you that you can return it for full credit.

Reply
by Srgntpeppr Posted Wed January 16, 2008 @ 10:20 AM

I REFUSE to believe this LETTER is real.

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I agree... by SumnerMan Wed January 16, 2008 @ 10:34 AM


The OP has posted below a few reponses by donno Wed January 16, 2008 @ 5:54 PM


It is, it seems. by Jeffrey Wed January 16, 2008 @ 9:09 PM

by Final Score: Boys-3, Girls-1 Posted Wed January 16, 2008 @ 9:19 AM

While cleaning out my boys' closets, I found tons of clothes that they
outgrew before they could wear them. They still have the tags on them.
I have no proof of where they came from, but I think I might try
returning them to Target...

...whadaya think, sound like a good idea?

Oh, wait, I decided to pass them on to someone who can use them more
than I can.

Reply


Maybe you should try Wal-Mart by donno Wed January 16, 2008 @ 5:57 PM

by Gino Posted Wed January 16, 2008 @ 1:38 AM

You booted up your computer, loaded an operating system, browsed over
to this site and wasted pixels composing this crap?

Yeah Right! Nice Try

It was probably "recently located" at a flea market or swap meet or
Office Max



Reply
by Angelic Princess:) Posted Tue January 15, 2008 @ 9:41 PM

Ok #1- You admit you have no item as to when you purchased it..
therefore, it is most likely expired and dried up. How do you know you
purchased it from this store if you have no receipt?? Sounds to me
like your trying to rip off the company.

Reply

Spelling correction by Angelic Princess:) Wed January 16, 2008 @ 10:56 PM


by Adam D Posted Tue January 15, 2008 @ 5:02 PM

The nerve of those people!! You have no way to prove that you
purchased the item from their store (notice I did not say, that you
cannot prove it CAME from the store) and they are not giving you store
credit?? I cannot believe that!! What a horrible business practice
We should be able to take anything to any store w/o having to prove we
paid for it, heck, why not just steal it and try to make a profit off
it!

Reply


I found a NEW UNUSED basketball in my basement by donno Tue January 15, 2008 @ 3:51 PM

by donno Posted Tue January 15, 2008 @ 3:53 PM

Take back this basketball NOW!

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by StoicGrrl Posted Tue January 15, 2008 @ 2:02 PM

You have to realize that without a receipt this cartridge could have
come from anywhere. For all Office Depot knows, you could have
purchased this cartridge from one of their competitors, from an
individual person on eBay or craigslist, or even stolen it. I'm not
accusing you of theft or of trying to scam them, of course, but from
their point of view any of these things are equally possible.

You would be amazed at how many people steal things and then try to
"return" them. Heck, I had customers at the cell phone store buy a
phone for super cheap at Wal-Mart and then try to return them to us
for the profit. There is literally no low that certain people will
not reach for, and the end result is that many companies will not take
a return without verification that they actually sold the item.

Redhead is right: eBay is probably your best bet at this point.
Office Depot is unlikely to take this cartridge back, and with good
reason.

Reply

I buy all my stuff from Office Depot by John Karnofsky Wed January 16, 2008 @ 12:42 AM


If you want "STORE CREDIT" by donno Wed January 16, 2008 @ 1:45 AM


No you don't by Harleycat Wed January 16, 2008 @ 10:17 AM

A poor businessman by MoDean Wed January 16, 2008 @ 12:25 PM

A laser printer cartridge was never lost on my watch.. by John Karnofsky Wed January 16, 2008 @ 1:12 PM


Isn't your time worth more than this? by RedheadwGlasses Wed January 16, 2008 @ 7:55 PM


John, I try to stay away from personal names, but by Chris M Wed January 16, 2008 @ 10:05 PM


The word you want, John is... by Jeffrey Wed January 16, 2008 @ 9:07 PM

If you are that big of a deal. I don't believe you. by T. C. Wed January 16, 2008 @ 9:51 PM


Autoreply is perfect for the OP by donno Wed January 16, 2008 @ 10:03 PM


I also meant to add, you must not be that great of a businessman if, by Chris M Wed January 16, 2008 @ 10:27 PM

John by p d Thu January 17, 2008 @ 12:27 AM


by RedheadwGlasses Posted Tue January 15, 2008 @ 1:19 PM

http://www.google.com/search?hl=en&q=%2B%22%22Canon+FX-3+cartridge%22

Looks like you might get $20, $30 for it.

Reply

by RedheadwGlasses Posted Tue January 15, 2008 @ 1:01 PM

Why should they take it back? How do you know you bought it there?
You need to find an organization that will accept it as a donation, or
discard it. I don't blame any business for not taking it back. It
may not even work properly now, depending on how long it was sitting
in a storage cabinet.

Reply


Toner Cartridges by Lia Tue January 15, 2008 @ 1:36 PM

Good info but why should they take it back? by T. C. Tue January 15, 2008 @ 10:38 PM




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