My brand new i pod nano is very defective

Posted Sun February 3, 2008 12:11 pm, by lilian n. written to Apple Computer Inc

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I purchased a 3rd generation i pod nanao and i haven't even used it for up to 14 days
I purchased it before Christmas and started to use it a little over a week ago. It suddenly went blank last week and it wouldn't respond when i tried to use it. I took it to best buy and they said that they couldn't help me if they didn't have apple care. A nice guy at geek squad helped me. It has happened 2 more times since and mysteriously started back up. I treated it with utmost care and it never got bumped or dropped.

I want apple to take responsibility for the defective merchandise they sold to me and fix or replace it.
Lilian N.

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Re: My brand new i pod nano is very defective by Horsetuna Posted Thu February 7, 2008 @ 8:40 PM I reccomend take it back to the retailer again. I work in an apple reseller, and I know that Ipods come with a 1 year Manufacturers' warranty. Automatically, Apple care or not. Check your Ipods' back - it should have a serial number on it. Call your local Apple retailer. some may charge you a 'facilitation fee'. I know ours is 25 dollars. They ship the Ipod away, and if it is indeed defective they will replace it at no further cost for you. Reply