Salesmen lie

Posted Sat February 16, 2008 1:25 pm, by Lena D. written to Bally Total Fitness

Write a Letter to this Company

I signed up for Bally's on January 24, 2008. The "salesman" told me, that within 30 days, BEFORE my first billing, I had the option to cancel. I called Bally's 866 number, and the customer service rep informed me that that was not true, and I could only cancel within 3 days of my contract. I explained to her that I was flat out lied to by one of their sales people, and that I wanted to cancel. She offered to submit a complaint, and said I would get a call within 35-40 days. It is 12 days until my first payment will be deducted, and I want to cancel. I am furious that I would be lied to in such a manner.

I want my contract to be canceled. Will not settle for anything less, and I believe I deserve more for their faulty practices and their salesmans lie. A simple "apology" from a nameless/faceless person on the phone does not cut it.

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Re: Salesmen lie by BellaSera Posted Sun February 17, 2008 @ 6:08 PM We keep seeing these same letters on Bally's over and over again, and all of them are saying the same thing, "My salesperson told me this, but..." And I'll keep repeating it: please, in the future, don't listen to what salespeople tell you. Some are misinformed, some will misrepresent, and some will outright lie, but in the end what matters is the contract that you signed. Reply It's rather pathetic by RedheadwGlasses Sun February 17, 2008 @ 11:35 PM It's not just Bally's either by Gino Mon February 18, 2008 @ 3:34 AM Sometimes it's all about the benjamins. by BellaSera Mon February 18, 2008 @ 10:21 AM Re: Salesmen lie by ~Fiƒi-la-ƒlea~ Posted Sun February 17, 2008 @ 10:25 AM Look at your contract. You may find several more surprises or even advantages to you on how to cancel the contract. Reply Re: Salesmen lie by Harleycat Posted Sun February 17, 2008 @ 9:33 AM What does your contract say? That's the deciding factor. If you just decide to cancel and not pay Bally's will send you into collections in a heartbeat. Reply Re: Salesmen lie by Gino Posted Sun February 17, 2008 @ 6:10 AM Regardless of what the salesman says, what matters is what's in the contract that you signed. An oral agreement or implied warranty based on a sales pitch, true or false, has no bearing on the agreement. Reply