Salesmen lie

Posted Sat February 16, 2008 1:25 pm, by Lena D. written to Bally Total Fitness

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I signed up for Bally's on January 24, 2008. The "salesman" told me, that within 30 days, BEFORE my first billing, I had the option to cancel. I called Bally's 866 number, and the customer service rep informed me that that was not true, and I could only cancel within 3 days of my contract. I explained to her that I was flat out lied to by one of their sales people, and that I wanted to cancel. She offered to submit a complaint, and said I would get a call within 35-40 days. It is 12 days until my first payment will be deducted, and I want to cancel. I am furious that I would be lied to in such a manner.

I want my contract to be canceled. Will not settle for anything less, and I believe I deserve more for their faulty practices and their salesmans lie. A simple "apology" from a nameless/faceless person on the phone does not cut it.

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Re: Salesmen lie by BellaSera Sun February 17, 2008 @ 6:08 PM It's rather pathetic by RedheadwGlasses Sun February 17, 2008 @ 11:35 PM It's not just Bally's either by Gino Posted Mon February 18, 2008 @ 3:34 AM I had to neogtiate some stipulations for PT. They said "Why do you care, your insurance covers it all anyway!" It's not much, but it saved my insurance (and anyone else paying a premium for the same company) about 100 bucks. How do they sleep at night? Reply Sometimes it's all about the benjamins. by BellaSera Mon February 18, 2008 @ 10:21 AM Re: Salesmen lie by ~Fiƒi-la-ƒlea~ Posted Sun February 17, 2008 @ 10:25 AM Look at your contract. You may find several more surprises or even advantages to you on how to cancel the contract. Reply Re: Salesmen lie by Harleycat Posted Sun February 17, 2008 @ 9:33 AM What does your contract say? That's the deciding factor. If you just decide to cancel and not pay Bally's will send you into collections in a heartbeat. Reply Re: Salesmen lie by Gino Posted Sun February 17, 2008 @ 6:10 AM Regardless of what the salesman says, what matters is what's in the contract that you signed. An oral agreement or implied warranty based on a sales pitch, true or false, has no bearing on the agreement. Reply