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 I'm Sold on This Taco Bell Location!
Posted Sat March 29, 2008 12:00 pm, by Courtney W. written to Taco Bell
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I have been to your Taco Bell location, #5789 in Arlington, TX (where the new Cowboy's stadium is being built, close to Ameriquest Field) several times. Every time I pull up to the drive-thru speaker, I'm greeted with a "Hi! How are you?". I respond and then ask the employee how they are in return.
I give my order, it's repeated back to me and ALWAYS accurate. My order is always right and best of all, the employees are always friendly and upbeat and I LOVE this.
This is the best store ever. Your employees seem to really like working there, so I'm sure management is great too. I work in the service industry myself and know what a rough job it can be and how that one crappy customer can ruin your day. These people never seem to have a bad day. I really have nothing but great things to say about your store.
Whatever you are doing, keep it up. This is THE BEST location I've come across. Whenever we crave Taco Bell, this is OUR place. Thank you!
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by Nate269 Posted Sun March 30, 2008 @ 6:03 PM
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That restaurant is right on the ball.
They greet their customers quickly and are friendly, are accurate,
serve the food in a timely fashion. This kind of service keeps the
customers coming back again and again.
When I worked at Wendy's, there was a video about Dave Thomas's
philosophy of "Just be Nice" and "Do the Right Thing", where no matter
how you are feeling, the customers are the reason why they are there,
and if you are having a bad day, just be nice, put other issues behind
you, and treat them with respect and a friendly attitude.
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