Disgusted by Used Robe at Palazzo Las Vegas

use the sheets at a hotel, I bring my own. I'm allergic to a lot of
laundry detergents so it's easier to bring my own than risk a lovely
rash and be on benedryl the entire time. I just make sure I let the
front desk know they are mine and leave a note for Housekeeping.

...then don't touchthe TV remote. It's ALOT worse!!!

Wouldn't surprise me. Most hotels never change the bedspread or the
blankets, let alone washing a robe. I had a friend who used to work
in a nice hotel and she said they only changed the bedspreads or
blankets if it was really, really necessary! I always bring my own
blankets and a pillow. A place can look spotless, but deep down it is
not really clean.

"I would like a complementary night or two."

I think a robe would be more like it.

Maybe you should consider what else happens in hotel rooms. For
example, did you know that many hotel/motel room bedspreads are NOT
cleaned after each visitor? Oh, the sheets and pillowcases are
changed, but often not the bedspreads.

Now, think about what goes on in a hotel room on top of a bedspread.
The least of which is some disgusting human being sitting or laying
butt naked on it. And it may just be the part that's up close to your
face while you're sleeping.

Then of course, is the possibility that they were sexually active
during their stay. I think you can now use your imagination to see
what else may be happening on a bedspread which you assumed was
clean.

And you're worried about a robe? Heh!

What happens in Vegas stays in Vegas!

I can't imagine wanting a complementary night or two at a place that
allowed something "disgusting" to happen. If the robe was high
quality, perhaps they could send a brand new robe, heretically sealed
and sanitized for my protection.

The thought does make my skin crawl. I would bring this to their
attention after showering again upon check out.

And then on top of it you want 2 nights free? Yah, right! Like that
is going to happen.

If you're a dog owner,think of it this way. They lick everything, and
I mean everything and then give us a kiss and we don't mind. And most
of us don't think that's gross.

Let us know if you get the freebie! I won't bet on it though.

Do you realize how many articles of clothing have been tried on by
others before you try it on or purchase it?
While I understand how gross putting on a robe such as this would
be...asking to be comped for a few nights is really over the limit.
Why not ask for a free freshly washed robe instead?

I don't understand this. They give you a robe to try on, and
instructions on how to purchase it, correct? Ok, suppose you don't
want to buy it? That means they should clean it before the next guest
arrives, whether it was used or not - just to be sure. Correct so
far? Well, if that's the case, why would ANYONE want to purchase a
robe, never mind if it's been worn before, that's been through the
wash already at least once (or probably more)?

When I purchase an article of clothing, not only do I want it without
it ever being worn before, but also never been washed as well. I want
it brand spanking new, fresh out of a package.

Sorry, there's just something about this letter that sounds fishy.
Your request for a complimentary night or two just adds to the
fishiness.

I know that these big fluffy robes and a perk at high-end hotels, but
since I won't wear anything without washing it first I wouldn't assume
that a robe in a room was clean.

While I can understand your complaint, I don't think it warrants "a
complementary night or two".

You say that you put the robe on after your shower and THEN read the
instructions on how to purchase it.

Thus, it was on YOUR naked wet body as well and you decided you didn't
want it after you found the receipt. But my question is this: Why
wouldn't you look at the purchase directions and check the robe out
BEFORE putting it on YOUR OWN naked, wet body?

Personally, I wouldn't try ANYTHING on my bare skin that I had to pay
for until I was SURE I wanted it.

Gross as this could seemingly be, something seems off with this. I
hate to say the whole thing just sounds fishy. It makes it look as if
you put the robe on, decided it was too much money and then complained
that the robe was used. That's just how it comes across as I'm
reading this. Esp. when you demand "a complimentary night or two"
from this high end hotel in return.

While I agree that leaving an unwashed robe in your room was icky, I
don't see how this entitles you to "a complementary night or two". You
were there 3 nights, so you're basically asking for another vacation
on them. A bit much, I think. Maybe a free robe (washed, this time) ;)

I've always assumed that the robes were used by someone else. Which
is why I've never put one of them on.

While most people are going to just toss it on the floor, I'm sure
there are a few people that (thinking they are polite) will hang it
back in the closet.

Ditto for towels. And don't get me started on bed covers or even
blankets.

That is yucky to think about! But, as someone else mentioned earlier,
you have to wonder if the robe wasn't hung up by the previous guest in
a manner that would indicate they never used it. I'm certainly not
giving the hotel a free pass on this one. In my opinion these types
of personal items should be washed each time a guest checks out. Who
knows what they did while they stayed at the hotel. The only way to
be sure that the item is clean is to clean it each and every time.

That being said, I don't believe you necessarily deserve a free nights
stay. That does nothing to change/correct the situation and by the
sounds of it this was the only issue during your entire stay.

Sounds like a prank by someone that stayed in the room before you.

They put the receipt in the pocket knowing it would not be found until
the person who has the room next puts on the robe.

Then the person that puts on the robe gets grossed out over it.
Sounds like the prank worked!

Good Day

I don't know about a free "night or two," but I feel for you. I
cleaned hotel rooms as a young teenager, and I can't imagine doing
what that room's maid did -- unless the wearer hung it up/folded it up
as if he/she never used it.

Oh is that just gross. I totally agree with you.

I really hope you hear back from them since this is just awful. Ugh.
I feel like I need another shower right now and I didn't wear that
robe.