Look at the documetation that I have sent and tell me if it was your bill you would not be aggrevated.

Posted Mon April 7, 2008 8:11 pm, by Howard L. written to Dish Network (Echo Star)

Write a Letter to this Company  |  Rate this Company

I was a customer of dish network for 1 year and had enough of over charging and poor customer service. So on 1/3/08 I cancelled my service. Than I received a bill for $80 for early termination of my contract. Here is where the problem starts. The contract was never signed by me or anyone else in my family, because the day they installed it we left the installer outside and went to work. I have the original letter from the company I signed up with stating we declined the 18 month contract. We went to the sheriffs office to file fraud charges and the sherriff had my wife sign 10 times on the back of the papers and verified it was forged. After contacting dish network over 25 times in less than 4 months and listening to them tell me pay it and forget about it, I am in the process of filling a small claims case against them. They are the worst customer service of any company we have bought a product from.

Have someone look at all the paper work and copies of the forged signatures and live up to their end of the deal. I paid my bill every month on time and have never had this experience with any company before. Dish network wanted us to pay on time and did, now they want to cheat and steal to get something they don't deserve.

Log In/Create an account | 6 comments

del.icio.us      Digg this

PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.

Re: Look at the documetation that I have sent and tell me if it was your bill you would not be aggrevated. by Mel2007 Posted Tue April 8, 2008 @ 9:50 PM Just wondering, if you take them to small claims court doesnt that mean you have to sue them for money? I have Dishnetwork have for over 3 years, I love it no problems, no overcharging and I always get great customer service. For example We had paid for Qwest for the Cup last year, all the games where blacked out so we didnt get to see any. Dish credited my account. Good Luck! Reply Re: Look at the documetation that I have sent and tell me if it was your bill you would not be aggrevated. by RedheadwGlasses Posted Tue April 8, 2008 @ 1:47 PM Good luck in small claims court! I hope you win! Reply Re: Look at the documetation that I have sent and tell me if it was your bill you would not be aggrevated. by Gino Tue April 8, 2008 @ 3:21 AM Gino by Howard L. Tue April 8, 2008 @ 11:57 AM Howard by Gino Thu April 10, 2008 @ 1:56 AM Gino by Howard l. Posted Sun April 13, 2008 @ 9:03 AM There is no specific rate for 18 months it is based on the package you purchase. Again with dish network, and I am suprised you don't know this being a customer, you can decline the contract and the home proteciton plan and cancel at any time with no early termination fees. This is not about accepting equipment or establishing a history with the company, it is about a signature that does matter especially if it is not valid and was done by an agent of the company. The lawyer I used was a family friend, and we are not talking about a murder trial that evidence should not be discussed. We are talking about an $80 charge for early termination for a contract that was signed by someone who works for dish network. Gino, your post makes it sound like you work for dish and are trying to validate fraud. Good luck with dish network and their fantastic customer service and support you and all their customers will need all you can get. Reply