complaint on new steak burgers

burger king can barely cook the regular burgers right, much less a
thick burger. also you have teens whao are not trained or care about
food safety...

I had diarreha for a few days. I know it was the burger, because
lunch and dinner were my only two meals that day...half burger for
lunch and half for dinner....then 3 days of agony. did'nt write a
letter just because I know better than to eat from there now or eat
that burger.

Sigh, I'm kind of tired of hearing over and over again YOU HAVE NO
PROOF! NO SOUP FOR YOU!

That's not for you to decide, it's for Burger King to decide. A good
company will listen to it's customer and try to resolve their issue.

I think they deserve a refund for the simple fact that these burgers
are DISGUSTING! I got one for lunch at work, took one bite and tossed
it. I bet if I had ate the whole thing I would have become very ill
too!

Sorry...meant to type BK not BB...

Did you go to an urgent care center or emergency room to see if you
have food poisoning?
I doubt BB will do anything if there is no proof you are ill from
their food.

My hubby and I each had one for lunch today. It was delicious and
din;t make me or him ill

I ordered one of these a couple weeks ago. although the concept
sounds yummy, I was not impressed. the meat itself tasted off to me,
ruining the flavors of the A! sauce and crunchy onions.

I do agree with the others, though. You would have done well to at
least include the date and location.

Have you been to a doctor?
Do you have any solid evidence that the food made you ill?
It is quite possible that you both contracted a stomach virus or
something similar that had absolutely nothing to do with anything you
ate.
Most folks eat three meals a day plus snacks, so how easy is it to
think that any sudden illness might be food-related?
Leaves the door wide open for coincidence.

You might want to make sure you have a case before you start throwing
out accusations of food poisoning and start making demands.

every large chain gets on any given day. How high on the list of
priorities do you think a letter with no details will be, and how much
"investigating" do you really think they will do?

they'll investigate each and every one especially if the customer
alleges food poisoning and doubly especially if we've made it
incredibly easy by providing the user's contact info along with the
letter.

If they dont care about their customers then they wont. Simple as
that.

My response is primarily for the benefit of future readers so they
understand (which they probably do anyway but a reminder never hurts)
that the company actually has additional options above and beyond your
claim that the only thing they can do with it is view it as a scam.