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BRING BACK RESTAURANT STYLE SALSA!!

Posted Thu May 1, 2008 10:42 am, by Coleen J. written to Frito-Lay, Inc.

Write a Letter to this Company


Our grocery stores could not keep Tostitos Restaurant Style Salsa on the shelves and boom, you no longer make it. I mentioned this to a Frito Lay representative who was stocking my local store and his sarcastic answer was: "Aw just buy the regular kind and add water, it's the same." NO, IT IS NOT!! Your regular salsa I bought once and threw away, if I want ketchup and vinegar I will buy ketchup and vinegar products. Just to show the rep what an idiot he is (and you should fire him) I reached over and bought Chi-Chi's salsa. Nearly as bad as your original, but I was not about to listen to this insensitive idiot. Because I try to be a decent person I didn't tell him what a jerk he is. The manager of our local store tried and tried to keep Restaurant Style in stock for us, but if you don't make it, what's the use?

MAKE RESTAURANT STYLE SALSA AGAIN! I have read hundreds of blogs by people like me who would buy it by the case. As a matter of fact, I own a business, I have a state and federal tax id, I would be happy to buy it by the case. I run a computer service business and don't know where salsa would fit in, but my Lord people, don't you find out what people like instead of forcing things on people we don't want? Have you noticed that your salsa doesn't sell well? If it does, well that must only mean that there are thousands of people with malfunctioning taste buds. Please, take a hint from Coke. Bring back what we like, lose the other stuff, yuck! I am on my way now to a mexican restaurant where they will sell me 3 styrofoam cups of their salsa for 20 bucks just so I don't have to eat ketchup and vinegar. You can make a killing on Restaurant Style and you have to know that. Base an ad campaign on us! We would be happy to pose as Restaurant Style junkies living on the streets because we were unable to get our fix!!


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by happya Posted Fri May 1, 2009 @ 10:14 AM

It's back, I just bought it at my local store in Indiana. I can't
believe it!

Reply


by Melissa S. Posted Fri May 2, 2008 @ 9:19 AM

Sounds like there are a lot of other people in the same boat you are,
since you found a number of people blogging about it (I blog about
stuff like that too :-P) Hopefully they consider bringing it back.
Maybe they will if enough people request it. (hey, it worked for that
awful show jerico... no offense fans of the show)

But, dont let the message of your letter get clouded by a poor choice
of words. You have a (good) point you would like to get across but
some of the comments you have made can be distracting. (like calling
people idiots and jerks)

I find the frito-lay representative silly... why does frito-lay need
one, especially at a grocery store? Seems like a waste of payroll to
me :-P

Reply


Frito-Lay Rep.. by Harleycat (aka Usual Suspect #2) Fri May 2, 2008 @ 9:25 AM

Actually by C A. Fri May 2, 2008 @ 10:51 AM


It may vary by area.. by Harleycat (aka Usual Suspect #2) Fri May 2, 2008 @ 1:38 PM

I double checked by C A. Mon May 5, 2008 @ 11:46 AM

by RowdyRetailer Posted Thu May 1, 2008 @ 10:40 PM

I read more complaints on this site about Frito Lay's Restaurant Salsa
being discontinued. My store runs almost a million a week, which is a
high volume store. I deal with complaint and requests for items all
the time, and have not once gotten one about this item.

I got a phone call this morning, before a meeting from a customer
asking why Postum coffee was discontinued. I have heard that
complaint at least 10 times so far. I explained that Kraft
discontinued the coffee, not us. Apparently it is the coffee for
mormons due to it being caffeine free.

I'll ask my Frito Lay Rep tomorrow and see what they tell me.

Good Day

Reply
by gb Posted Thu May 1, 2008 @ 4:55 PM

Your complaint is valid but poorly worded. You may try to be nice to
people to their face, but calling them jerks and idions in your letter
kind of cancels that out. Also, "As a matter of fact, I own a
business, I have a state and federal tax id, I would be happy to buy
it by the case. I run a computer service business and don't know where
salsa would fit in, " What does having a state or federal tax ID have
to do with buying it by the case. At our store, you can use your tax
ID if you state the the products are for resale but not just because
you really really like the stuff.

Reply


by ~Fiƒi-la-ƒlea~ Posted Thu May 1, 2008 @ 1:52 PM

Withdrawel, OUCH! I empathize with you. Hopefully they will listen to
their customers requests about this one.

In the meantime, if you still have a label with the ingredients you
can either try to recreate it to some degree, or compare it to other's
in the supermarket to get something close or similar.

Let us know what they say.

Reply

by RedheadwGlasses Posted Thu May 1, 2008 @ 1:19 PM

From my friend who works at the corporate offices of Frito-Lay:

"Yes, it has been disco'd for a while now. The Tostitos Picante Salsa
is the replacement. It isn't quite the same but close."

(This same friend has traded brands, favoring a more local brand over
her own company's!)

Reply

Local is best! Jose Madrid from Ohio has great salsa. It doesn't taste like it's packed with preservatives, by Steve-OH Thu May 1, 2008 @ 2:16 PM
by C A. Posted Thu May 1, 2008 @ 1:11 PM

Try the Picante style in that brand. It is closer to Restaurant Style
than the original salsa.

Reply


by SuzieCat Posted Thu May 1, 2008 @ 12:15 PM

We have seen quite a few salsa letters in the last few weeks.

I had no idea folks could be so passionate about such things.

Reply


I am! by BellaSera Thu May 1, 2008 @ 12:58 PM


wooot!! by SuzieCat Thu May 1, 2008 @ 1:09 PM


You just don't understand salsa then. :) by BellaSera Thu May 1, 2008 @ 2:23 PM


LOL by SuzieCat Fri May 2, 2008 @ 10:42 AM
by Steve-OH Posted Thu May 1, 2008 @ 11:35 AM

Maybe there was something addicting in it?

Reply


Something like... Tomacco? by RedheadwGlasses Thu May 1, 2008 @ 12:45 PM

Yes, ma'am. I appreciated that (and the return Simpsons reference). n/t by Steve-OH Thu May 1, 2008 @ 12:47 PM


Crikey by RedheadwGlasses Fri May 2, 2008 @ 12:07 AM

Well, it was Canadian Flanders, eh? by Steve-OH Fri May 2, 2008 @ 12:29 AM

Who told? by C A. Thu May 1, 2008 @ 1:08 PM

by dulynoted Posted Thu May 1, 2008 @ 11:23 AM

"Just to show the rep what an idiot he is (and you should fire him) I
reached over and bought Chi-Chi's salsa. Nearly as bad as your
original, but I was not about to listen to this insensitive idiot.
Because I try to be a decent person I didn't tell him what a jerk he
is."

And you are sensitive asking to have this delivery person fired??

Try making your own. Its very easy to do and you will not ever go back
to bottled/pre-made salsa again. You can make as little or as much as
you want.

Also try the outlet stores like Big Lot..they may have a few cases of
Restaurant Style in stock. They buy up all the cases from warehouses
all across the country.

And while I get a bit irritated when my favorite products are
discontinued I have never asked to have someone fired over it. Calm
down...its just salsa.

Reply


Re: BRING BACK RESTAURANT STYLE SALSA!! by RedheadwGlasses Thu May 1, 2008 @ 11:05 AM


I like Salpica by BellaSera Thu May 1, 2008 @ 12:56 PM


I make my own by LadyMac Thu May 1, 2008 @ 2:53 PM


salsa by brookeanne Thu May 1, 2008 @ 3:59 PM


I haven't made homemade salsa in years by RedheadwGlasses Thu May 1, 2008 @ 10:48 PM


I forgot to mention by LadyMac Fri May 2, 2008 @ 8:00 AM

by Melissa S. Posted Fri May 2, 2008 @ 9:23 AM

Its so much FUN!!! There usually is a very lively celebration in
philadelphia every year. Too bad its on a monday :(

Reply

by LadyMac Posted Fri May 2, 2008 @ 12:34 PM

I'll order from a local Cuban restaurant for lunch! YAY!

Then go home, make up some fresh salsa, sip a margarita, make chicken
tortillas and tostones, and eat tres leches cake.

I used to live in Miami and it was a big deal down there.

Reply


I've never had Cuban food by RedheadwGlasses Fri May 2, 2008 @ 9:01 PM


Do you eat meat? by LadyMac Sat May 3, 2008 @ 5:35 PM


I eat meat rarely by RedheadwGlasses Sat May 3, 2008 @ 11:53 PM




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