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Starbucks Ripping people off

Posted Fri May 2, 2008 9:03 am, by Daniel W. written to Starbucks

Write a Letter to this Company  |  Rate this Company


-Smaller cups
-less product served
-charging more

Please give a full cup of coffee when customers pay full price.


Reply



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by Cambion Posted Thu May 22, 2008 @ 3:31 PM

Well, the thing is you pay for the quality of the coffee, not the
quantity. I do love their mocha iced coffees, but I realize they are
slightly higher quality than the coffee you can find at a gas station.
And Starbucks intentionally charges more for their stuff because they
try to pass themselves off as "green" and they need to pay their staff
extra to make that "Starbucks experience" possible.

I do wish they offered items for lower prices - I would most
definitely patronize their establishments if I could get that iced
coffee for $2 instead of $4.

If you really want to make the most of your Starbucks purchase, order
the following: Three shots of espresso, over ice, in a venti cup,
extra ice. Then add a bunch of free condiments from the little bar
area near the register. It's stealing, but it's cheaper than a latte.
If you don't mind putting aside your ethics for one outing, you can
save a little money doing this.

Reply

by dulynoted Posted Wed May 7, 2008 @ 1:01 PM

You are paying for the name along with the coffee. And, they do offer
you a service that you cannot or do not get at home. So if you want it
you will pay it or go somewhere else where they may charge less...but
will it be as good as Starbucks??

Reply
by Evil N Posted Sun May 4, 2008 @ 5:53 PM

Even with Starbucks filling every cup up to the top, etc. it is still
a rip-off. I mean, come on....Over $4 for a latte? I stopped
drinking there a long time ago, I don't want to throw my money away.
As long as there are pigeons who continue to patron them, their prices
will keep going up and up and you will probably get less too. And it
is usually the complainers who will still go there anyways.

Reply


by SuzieCat Posted Sat May 3, 2008 @ 4:29 PM

This letter and the comments reminded me of a segment Andy Rooney did
quite a while ago on 60 minutes. I was able to dig it up on CBS.com

http://www.cbsnews.com/stories/2003/03/07/60minutes/rooney/main543240.
shtml

Reply

by Melissa S. Posted Sat May 3, 2008 @ 12:01 PM

I actually find starbucks coffee to be comparatively priced to the
coffee shops in my area (even wawa has raised prices, almost 1.30 a
cup!) I'm talking about the regular coffee, not the frilly drinks that
ARE expensive, like lattes and cappuccinos.

I had to ask my starbucks barista to put my mediums in a large cup to
leave room for cream and sugar, because they told me they aren't
allowed to not fill them to the top. It was confusing but the solution
they suggested worked.

I don't know if there prices have gone up recently, but prices of
EVERYTHING has gone up lately, so I can't even afford to go get a cup
of coffee and find out (brewing my own at home is MUCH cheaper, even
brewing starbucks brand coffee)

Reply

by ams1001 Posted Sat May 3, 2008 @ 3:17 PM

I always hear them asking people if they want room for milk, and
they'll fill it accordingly. Seems a bigger waste to use a bigger cup
than necessary than to just leave a little room. I know they raised
prices about a dime, maybe last year or the year before?

Reply


Been a while by Melissa S. Mon May 5, 2008 @ 9:35 AM
by Raychie1121 Posted Fri June 6, 2008 @ 8:45 AM

I work at Starbucks, and have for over a year and a half. Never have I
been told that when a customer purchases coffee that we can't "fill
them to the top". Whatever barista put you through this, was seriously
mistaken. At my store, we do everything we can to make the customer
leave with a pleasant expierence, and I'm sorry you were told this.

Reply
by dottiejean28 Posted Sat May 3, 2008 @ 11:44 AM

Mcdonald and DD are the same way. There is either a invisible mark
that you have to eye measure...or you may see a small mark outside the
cup where they know how to fill only to that level...too many people
just wase the excess any way by pouring it out to put in
condiments...or spill it on themselves and cry lawsuit.

Working at a DD and Mcdonalds in the past, this is what was said to me
by supervisors and customers.

Reply


by Beeracuda Posted Sat May 3, 2008 @ 10:26 AM

I've never liked Starbucks. I think their coffee is too strong and
too expensive. I also think they're WAY too pretentious. I mean,
calling your clerks "baristas", calling your cup sizes "venti",
"grande", "tall", "short", and calling your coffee every possible word
you can think of besides "COFFEE"?!?!

If you've ever heard Denis Leary's stand-up comedy bit about how
impossible it is to find "coffee-flavored coffee" in this country,
you'll know what I mean.

No thanks, just give me a cup of plain ol' Dunkin Donuts coffee. (and
yes, I'm well aware of Denis Leary's bit against them too! lol)

Reply


Don't forget Lewis Black's.. by ams1001 Sat May 3, 2008 @ 3:14 PM


Funny you should say that... by (What's With this Cheese Thing???) Peanut's Mom Sat May 3, 2008 @ 10:16 PM

by RedheadwGlasses Posted Fri May 2, 2008 @ 1:37 PM

If you want more coffee in the cup, I think you just have to ask. I
assume they leave room at the top for those who want to add cream
and/or sugar, or for people who are heading to their cars and don't
want coffee sloshing out of the cup.

Reply


I don't go to coffee places by ~Fiナ-la-ネea~ Fri May 2, 2008 @ 3:59 PM


Heh I don't drink coffee! : ) by RedheadwGlasses Fri May 2, 2008 @ 9:15 PM


Free refill??? NO. That's a definite no, no at Starbucks. (n/t) by SumnerMan Fri May 2, 2008 @ 10:50 PM


Thanks both of you by ~Fiナ-la-ネea~ Sat May 3, 2008 @ 7:08 AM


no, no - there's no such thing as a silly question... by SumnerMan Sat May 3, 2008 @ 10:03 AM


Ha ha.......... by ~Fiナ-la-ネea~ Sat May 3, 2008 @ 3:47 PM


Starbucks... by ams1001 Sat May 3, 2008 @ 3:12 PM


Hey thats a really good idea by ~Fiナ-la-ネea~ Sat May 3, 2008 @ 3:43 PM


No problemo! by ams1001 Sun May 4, 2008 @ 5:51 PM


"sripey" by ams1001 Sun May 4, 2008 @ 5:52 PM


I get you on the mugs by ~Fiナ-la-ネea~ Sat May 10, 2008 @ 7:31 AM


I think they do that at IHOP ;) by Donno Sat May 3, 2008 @ 1:10 PM


Humm by ~Fiナ-la-ネea~ Sat May 3, 2008 @ 4:14 PM

by SumnerMan Posted Fri May 2, 2008 @ 1:20 PM

It's called downsizing and just about every company does it. Fast
food burger places like Wendy's changed the circumferance of their
meat and buns. Taco Bell now puts less meat in their tacos. It just
goes on and on. If Starbucks were to keep the same size they'd be
charging even more than what they do now. Full price is dependent on
how much the public is willing to pay for a product.

Reply

woah...is that REALLY TRUE about Taco Bell? by dottiejean28 Sat May 3, 2008 @ 11:40 AM


Not just them... by Beeracuda Sat May 3, 2008 @ 11:49 AM


I used to work for A.C. Nielsen Marketing Research... by SumnerMan Sun May 4, 2008 @ 10:13 PM


Ice Cream by Donno Sat May 3, 2008 @ 1:04 PM




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