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Very Mad!

Posted Wed May 7, 2008 10:00 pm, by Mike S. written to Pepsi-Cola

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My name is Mike and I live in St. Joseph, MO and I opened a can of Pepsi from a 12 pack and all of the cans were flat when there were still 3 more months on the experation date.

I would like somebody to refund my money plus get my 12 pack of Pepsi.


Reply



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by ams1001 Posted Sat May 10, 2008 @ 2:13 PM

Send it to me - I like my soda flat! :o)

Reply

by dulynoted Posted Thu May 8, 2008 @ 12:04 PM

Return it to the place of purchase. They should reimburse you.
You did not include the lot number from these cans either so how is
anyone to figure out how long you had these.

Reply
by Steve-OH Posted Thu May 8, 2008 @ 9:15 AM


Reply


by ~Fiƒi-la-ƒlea~ Posted Thu May 8, 2008 @ 1:12 AM

You could also make a phone call to them about this and like Olie
says, they may send you something too.

Reply

by olie Posted Wed May 7, 2008 @ 10:44 PM

Pepsi would love to have some more details, so that they can check
their quality issues.

Look at the end flap of the box, right below the "Best Taste Use By
Date". There's a long number(there may be letters, too. I didn't
look that closely at my Diet Pepsi 12-pack.)

Write again and provide this number. It will tell Pepsi when and
where your 12-pack was made.

Also let them know the approximate date and place you purchased the
product. There may be a problem with the way the shipper or the store
handles the product.

You could also take the box back to the store. You might have trouble
getting them to refund the price, though, since it seems that you
tested each can. There's no product for the store to check. I have
no doubt that you're telling the truth, but sadly, some people will
lie.

When you provide Pepsi with a little more info about the flat product,
they'll likely send you a coupon for a free 12-pack or your money
back. Probably not both.

Reply

by The PlanetFeedback Team Posted Wed May 7, 2008 @ 11:37 PM

Every letter sent through PFB has the letter writer's contact
information so Pepsi will be able to get that information when they
get in touch with the letter writer.

Reply


I mean the info from the 12-pack by olie Thu May 8, 2008 @ 12:23 AM


Why cant by The PlanetFeedback Team Thu May 8, 2008 @ 11:10 AM


If.. by Harleycat (aka Usual Suspect #2) Thu May 8, 2008 @ 11:32 AM


The prevailing wisdom by The PlanetFeedback Team Thu May 8, 2008 @ 12:39 PM

You're the optimistic ones when it comes to companies. So by T. C. Thu May 8, 2008 @ 12:49 PM


We agree by The PlanetFeedback Team Thu May 8, 2008 @ 1:14 PM


I understand what you are saying but.. by Harleycat (aka Usual Suspect #2) Thu May 8, 2008 @ 4:30 PM


I just assume by RedheadwGlasses Thu May 8, 2008 @ 6:08 PM




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