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Very Mad!
Posted Wed May 7, 2008 10:00 pm, by Mike S. written to Pepsi-Cola
Write a Letter to this Company | Rate this Company
My name is Mike and I live in St. Joseph, MO and I opened a can of Pepsi from a 12 pack and all of the cans were flat when there were still 3 more months on the experation date.
I would like somebody to refund my money plus get my 12 pack of Pepsi.
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by Steve-OH Posted Thu May 8, 2008 @ 9:15 AM
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by ~Fiƒi-la-ƒlea~ Posted Thu May 8, 2008 @ 1:12 AM
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You could also make a phone call to them about this and like Olie says, they may send you something too.
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by olie Posted Wed May 7, 2008 @ 10:44 PM
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Pepsi would love to have some more details, so that they can check their quality issues.
Look at the end flap of the box, right below the "Best Taste Use By Date". There's a long number(there may be letters, too. I didn't look that closely at my Diet Pepsi 12-pack.)
Write again and provide this number. It will tell Pepsi when and where your 12-pack was made.
Also let them know the approximate date and place you purchased the product. There may be a problem with the way the shipper or the store handles the product.
You could also take the box back to the store. You might have trouble getting them to refund the price, though, since it seems that you tested each can. There's no product for the store to check. I have no doubt that you're telling the truth, but sadly, some people will lie.
When you provide Pepsi with a little more info about the flat product, they'll likely send you a coupon for a free 12-pack or your money back. Probably not both.
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Every letter sent through PFB has the letter writer's contact information so Pepsi will be able to get that information when they get in touch with the letter writer.
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