HOME SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP!
Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

Channels
» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


Newsletter

Sign up for PlanetFeedback's "Consumer Café" email newsletter!





(GIANT CHEVROLET RIP OFF)

Posted Tue May 13, 2008 3:52 pm, by RICHARD H. written to GIANT CHEVROLET-OLDSMOBILE-CADILLAC


ON 5-12-08

I WENT DOWN TO GIANT CHEVROLET TO HAVE AN
OIL CHANGE & LUBE JOB AS I ALWAYS HAVE
DONE IN THE PAST.WHEN I GOT HOME I CHECKED
MY BILLING INVOICE.AND FOUND OUT THAT I
WAS OVER CHARGED.THE NEXT DAY I WENT DOWN
THERE AND SPOKE WITH THE SERVICE ADVISOR.
I SHOWED HIM THE MISTAKE,HE HAD TOLD ME
ON THE INVOICE WHERE IT SAYS 6 QUARTZ THAT
IT WAS JUST A NUMBER.BUT I WAS CHARGED FOR
THAT.MY CAR ONLY HOLDS 5 QUARTZ OF OIL.
I ASKED HIM WHAT DOES A QUART OF OIL COST
HE SAID ( A LOT ) I KNOW WHAT A QUART
COST.ALL HE DID WAS GIVE ME THE RUN A
ROUND.I WILL BE SURE TO TELL FRIENDS,
FAMILY ECT.DO NOT GET SERVICED THERE.

REIMBURSE ME:::::::::


Reply



Log In/Create an account | 10 comments
     Add to your del.icio.us  del.icio.us    Digg this story  Digg this  
PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.
by TIDWELL Posted Sat June 14, 2008 @ 12:35 PM

have you noticed that postal rates have gone up and there service
have gone down ?why should it take 2 weeks for a pkg.to be sent to my
house .today is june 14th the pkg. was mailed to me june 4th and still
waiting that was 10 days ago.the company that sent the pkg.is in the
same state I live in.thats about 200 miles away.I should tell the co.
to use ups.the next time..stay away from the postoffice if you want
better service ,the people they are hiring are I believe are
LAZY-LAZY..

Reply
by T. C. Posted Wed May 14, 2008 @ 9:50 PM

I do the oil changes my self. Yes this is not realistic for everyone,
but you can take measures by purchasing the oil and filter you prefer
and hiring a mechanic to do it. For everyone wondering where I am
coming from, years ago I worked for Sears. We had two bulk tanks of
oil, one 10w30 and one 10w40. I watched the oil delivery guy top off
one tank, turn and fill the other tank with the same hose. No valve
selection hose selection, nothing. If you want to be sure do what I
suggested before.

Reply
by Evil N Posted Wed May 14, 2008 @ 6:56 PM

OK! GO SOMEWHERE ELSE NEXT TIME.

Reply

by dawniedawn67 Posted Wed May 14, 2008 @ 1:53 PM

Not criticizing, just truly curious:

Am I the only person who pays attention to how much they are being
charged BEFORE they sign the credit slip? And if it is something I
purchase a lot and suddenly the price is higher than what I usually
pay, am I the only one who says "Oh, it used to be $XX.XX - did the
price go up?"

It seems like so many complaints here start with someone stating that
they didn't look at the charge slip until they were away from the
business and that has just never made sense to me.

Reply

by RedheadwGlasses Posted Tue May 13, 2008 @ 10:08 PM

Many vehicles don't take oil in whole quart amounts -- many are 5 3/8,
6 1/4, etc. If your vehicle needs 5 and 1/4 quarts, you're stuck
paying for that sixth quart.

And perhaps it was synthetic blend, which costs substantially more. I
use only synthetic or a blend, and my oil changes cost over $50.

Reply

by Bill R. Posted Tue May 13, 2008 @ 5:23 PM

Richard H.,

You did not tell us how much you paid, what kind of car it was and
engine size. We are out here hanging on your every word.

Oil Changes and Lube jobs can be expensive.

If you have had that vehicle serviced before at that same location
pull out a prior invoice and comapre them.

Forget the Service Advisor...demand to speak with the Service Manager
and or depending on the size of the operation maybe the owner.

After you do your homework and speak with them stop back and let us
know the outcome.

BillR.

Reply

Giant chev. service dept. by TIDWELL Tue May 13, 2008 @ 7:11 PM

You are right. They overcharged you by $2.59. by Steve-OH Tue May 13, 2008 @ 8:08 PM


I don't blame you for being upset... by Chris M Tue May 13, 2008 @ 9:52 PM


If your car requires only 5 quarts of oil by RedheadwGlasses Wed May 14, 2008 @ 12:53 PM




Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2013 © All Rights Reserved PlanetFeedback.com | Web by Cicada