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Why are Walmart Employees Only Allowed Water?

Posted Mon June 2, 2008 12:00 pm, by Andrea F. written to Walmart

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My fiance was a recent visitor to the Walmart located on Wetmore Road in Tucson, AZ.

While there, he observed a manager throwing away an employee's beverage. The manager then asserted "You know you are only allowed to have bottled water."

My question to you is "why?". Was it the fact that the drink was in a non-Walmart container? (It was, in fact, a coffee from Starbucks) Is it that employees must have bottled water because other beverages, when spilled, may damage merchandise? Or is it simply an attempt to limit hyperactivity as a result of too much coffee?

I'm curious to the reasoning behind all of this. I think it's great that you allow employees to have some sort of beverage, as it gets very hot in Arizona, and dehydration can be a valid concern. From a health standpoint, I also think it's great that you as a company encourage your employees to drink water.

I, my fiance, and several other people we work with are of the "all day coffee sippers" variety of people. What do the employees of Walmart do when they find themselves in need of a pick-me-up?

I hope you can answer my question. Although it isn't a life-and-death matter, I really would like to know why employees may only have water on the sales floor.

Thank you!


Reply



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by proudmom Posted Fri April 13, 2012 @ 5:23 PM

I don't even want to get started on this subject because I am so
angry! It's because of diversion, well in the pharmacy it is.
Pharmacists are allowed to eat and drink whatever, techs, absolutely
nothing! I was pregnant with twins, had 3 Dr. notes stating I was high
risk and needed to be able to eat and drink every 1 hour. Guess what!
DENIED!!!!!! I worked there up until 30 weeks, went into labor at
almost 32 weeks and lost one of my babies and the one that survived
only weighed 2 lbs 11 oz. I couldn't even take a drink from the
fountain in the pharmacy! They expected me to go back to the break
room every time I wanted a drink or snack!!!! Something needs to
change but apparently they have done nothing wrong. I blame them for
the loss of my child and going into preterm labor.

Reply
by JUDESTER Posted Tue August 5, 2008 @ 10:24 AM

OTHER BEVERAGES HAVE SUGAR AND COLORS. IF SPILLED YOU COULD DAMAGE
MERCHANDIS. SIMMPLE AS THAT. IT USE TO BE YOU COULDN'T HAVE ANY
BEVERAGES ON THE FLOOR. THERE ARE STILL ALOT OF BUSINESSES LIKE THAT
TODAY. WAL-MART IS NO DIFFERENT THAN ANY OTHER BUSINESS. YOU HAVE
RULES TO ABIDE BY. HOW ABOUT YOUR JOB? ANY RULES YOU THINK ARE
STUPID? WRITE DOWN THOSE RULES AND FIGURE OUT WHY THEY HAVE THOSE
RULES. WHAT IF IT WAS YOUR BUSINESS? WHAT RULES WOULD YOU HAVE TO
PROTECT YOUR INVESTMENT?

Reply
by Cherry O. Posted Tue June 17, 2008 @ 5:24 PM

Uhh, we weren't even allowed to have water at my retail jobs. No food
or beverages, though you could ask the service desk to cover you while
you went to the water fountain, if it wasn't very busy. . .

It was a bit harsh, but I certainly consider water-only to be a
reasonable policy. Minimal damage in the event of spills, but they
can still stay refreshed. If you absolutely can't stand for two hours
without consuming caffeine, maybe some caffeinated mints, pills, or
even caffeinated water would help. . .

I'm more concerned about everything else a WalMart employee has to go
through than their "right" to drink non-water beverages.

Reply

by DeVoidx Posted Tue June 10, 2008 @ 8:40 AM

It's mostly because of the spilling issue. Water can be cleaned up
easy, soda leaves sticky residue. ever wonder what those nasty black
spots allover the ground are ? Soda stains with dirt stuck in em. I
work at walmart, and they tried to say we couldn't drink anyhting in
my store. That lasted about a day. Now we are only allowed water. I
drink either or. Mostly water. It doesn't stop me from sticking a soda
bottle in my pocket.

In my experience the managers don't really care what you are drinking,
just where and when. If you have a soda, and ocassionally take a sip,
bottle it, and put it away is one thing. If you are standing there
with a can in hand when a customer rolls up, it looks bad.

Walmart isn't as bad as it seems. The managers are about as qualified
as most fast food managers. So are most of the employees. Don't expect
more out of them than you do of the guy at burger king.

They give everyone a break roughly every 2 hours. If you work a 9 hour
shift (full time) you work 1.5-2.5 hours get a break, work 1.5-2.5
hours get an hour lunch, work 1.5-2.5 hours get a break, then after a
couple hours go home.

When you get a break depends on how many people can give you a break,
and how many others need to get a break. I'm a cashier so there are a
lot of us. Sometimes you have to wait untill some people have given
others breaks before you get yours. I have waited 3 hours or more
without a break and you know what ? Time went by quicker afterward.
Coming back from lunch with only 3 hours left to go and a break in
there somewhere, makes you feel pretty good.


Reply

by eydieville Posted Mon June 9, 2008 @ 7:45 PM

i didn't know they were, because at our walmarts, i see employees
drinking sodas from 20 oz bottles. and it is clearly soda, not water
in soda bottles.

Reply
by Robert S. Posted Mon June 9, 2008 @ 2:16 PM

MONEY, Plain and simple. They have over one million employees in the
U.S. and if only one in ten buy a drink every day that 100,000 drinks.
Bottled water has a higher profit margin than other beverages so they
make more money with the water only policy. This also means they don't
have to compete with other beverage suppliers, like Starbucks,as in
your example.

Pretty cleaver use of policy to increase sales don't you think?

Something like 30,000,000 bottles of water a year, if only 10% drink
on the job, those are big numbers.

Reply


It is not.... by seraphimsong Thu June 12, 2008 @ 2:38 AM

by katie g. Posted Mon June 9, 2008 @ 11:23 AM

When I worked at Kohl's we were only aloud to have water so we didn't
damage products. It wasn't a health thing, it was a money issue
because there's a possibility for lost profits.

Reply

by puyro Posted Thu June 5, 2008 @ 6:13 PM

At one retail job, we were only allowed water for a few reasons. One
reason is what people have already mentioned - water is slightly less
damaging to electronics. The second reason, believe it or not, is
because of what you can put in dark/colored drinks, namely alcohol.

Reply


You can put alcohol is clear drinks too by LadyMac Mon June 9, 2008 @ 8:00 AM


vodka too by SuzieCat Tue June 10, 2008 @ 8:14 PM
by firstmate Posted Thu June 5, 2008 @ 9:16 AM

I have to agree that the Wal mart policy is generous, and possibly out
of line with regulations. I work at a hospital and we are not allowed
any beverage or food in patient care areas , even at the desk, or in
adjoining rooms where their are only files and computers. This is a
huge violation of JACHO rules /regs. I would think this would entend
to food areas as well, since food is comming thur check out lines.
There should not be allowed any in the food prep area as well.

Reply

by bradleyi Posted Thu June 5, 2008 @ 5:05 AM

Having a drink next to your register looks unprofessional. It also
does pose a spill hazzard. The largest reason of all is that in some
areas of the country, health codes prevent anyone from having food or
beverage other that a bottle of water in ANY work area. Wal-Mart finds
it easier to make policies that are the same nation wide rather than
only for certain states. It's easier to enforce a policy if everyone
plays by the same rules.

Reply

by RedheadwGlasses Posted Tue June 3, 2008 @ 12:43 PM

When I was young, we had nothing to drink at work but hydrochloric
acid! And we liked it and we shut up about it!

Sorry, just channeling Dana Carvey's "Angry Old Man" schtick.

Reply

by batmoody Posted Tue June 3, 2008 @ 3:22 AM

At the grocery store I work at,we aren't allowed water in our
checkstands either. I had to get a doctors note so I could have water.

Reply


See I think by ~Fiナ-la-ネea~ Tue June 3, 2008 @ 11:38 AM


Medicine? by batmoody Wed June 4, 2008 @ 2:24 AM


A doctor's note by ~Fiナ-la-ネea~ Wed June 4, 2008 @ 9:25 AM


kidney stones by SuzieCat Wed June 4, 2008 @ 2:22 PM


That makes total sense by ~Fiナ-la-ネea~ Wed June 4, 2008 @ 3:40 PM


tank by SuzieCat Wed June 4, 2008 @ 3:59 PM


Wow by ~Fiナ-la-ネea~ Wed June 4, 2008 @ 4:07 PM


stones by SuzieCat Wed June 4, 2008 @ 4:42 PM


The heartbeat by ~Fiナ-la-ネea~ Wed June 4, 2008 @ 4:48 PM


could not locate reason by SuzieCat Thu June 5, 2008 @ 10:24 AM


It happens by ~Fiナ-la-ネea~ Fri June 6, 2008 @ 9:49 AM


doctor appt by SuzieCat Fri June 6, 2008 @ 3:24 PM

Re: Why are Walmart Employees Only Allowed Water? by YouAreKiddingMe Tue June 3, 2008 @ 2:38 AM

Arizona by Vitrescent Tue June 3, 2008 @ 1:55 PM


I think what she was getting at was... by RedheadwGlasses Tue June 3, 2008 @ 2:04 PM

And if I'm not mistaken, this store has a roof and air conditioning... by Steve-OH Tue June 3, 2008 @ 2:15 PM


Is the cart area air conditioned?? by lrbnsn04 Tue June 3, 2008 @ 4:21 PM
by Steve-OH Posted Tue June 3, 2008 @ 4:42 PM

of water" question is much broader. It's a trend that I personally
don't like - the huge environmental waste to produce and truck water
in zillions of little plastic bottles that end up in landfills or on
the side of roads... Grrrrrrrrrrrrrrr.

Reply

by lrbnsn04 Posted Tue June 3, 2008 @ 4:48 PM

The bottle does create a lot of waste, I do agree with that. I wonder
if they are allowed to use their own containers for water. Since it
is a water only company, I assume that they won't allow anything of
your own, unless you could prove it was water. A situation like that
though would be like the one that an airport had a couple years back
with breastmilk and baby bottles.

I just figured that the employees picking up carts would be under the
same regulations as those in the store.

Thanks,
Still thirsty

Reply

by ~Fiナ-la-ネea~ Posted Wed June 4, 2008 @ 9:56 AM

all the waste created by those small water bottles. That is a quick
trend that has become such a problem with litter and they wind up
EVERYWHERE. I just can't stand it. I don't see why people can't use a
thermos and bring it back home like back when we were kids. Why does
everything have to be tossed? It's water. It's not going to stain
anything, or ruin anything. No need for all this waste. People can
hold the bottle while they drink it,bring it to their destination so
why can't they just bring it back home? What's the deal with that?

Reply

15 minutes, yes. 4 hours..no by Rebecca H. Mon June 9, 2008 @ 10:07 PM
by Peregrina Posted Mon June 2, 2008 @ 11:37 PM

My question to you is 'why does it matter to you?' Is it just
curiosity? As far as I'm concerned, better water than nothing at all.

Reply


Curiosity by Donno Tue June 3, 2008 @ 12:23 AM

Yes, the burning questions of the day... by Peregrina Tue June 3, 2008 @ 2:07 AM


Here it is 2:36 pm, I can't sleep already over this water thing, and you ask by Donno Tue June 3, 2008 @ 2:37 AM

2:36PM Donno? Is that your afternoon nap, old timer? by Steve-OH Tue June 3, 2008 @ 6:59 AM


He meant am by ~Fiナ-la-ネea~ Tue June 3, 2008 @ 8:07 AM

Yeah, I know... but if you can't laugh at other people, who can you by Steve-OH Tue June 3, 2008 @ 10:13 AM


Yes by ~Fiナ-la-ネea~ Tue June 3, 2008 @ 10:40 AM


Actually... by lrbnsn04 Tue June 3, 2008 @ 5:11 PM
by BigShot Posted Mon June 2, 2008 @ 10:51 PM

He's lucky he's allowed water. I work at Meijer and we're not allowed
any beverage on lane, water included. There is, however, a drinking
fountain nearby we can easily walk to when there's nobody in our lane
so it's not a huge deal. I agree with the other posts about the
spills, pop and/or coffee are a pain to clean up and can ruin the
register if it's spilled in there.

Reply


The fountain by ~Fiナ-la-ネea~ Tue June 3, 2008 @ 8:09 AM

by djstevec Posted Mon June 2, 2008 @ 10:50 PM

I think that it is already a bad day for you if you work at Walmart.
I don't see anything unprofessional about an employee having a
beverage nearby when I go into a store. I myself have been on the
other side and when customers approached I "wrapped it up" and gave my
full attention to them. It just seems to me after being in Walmart
myself that employees are treated like they are not intelligent by the
management. Walmart does not have the best reputation for how they
treat employees. This is just one more example. I am allowed to have
coffee at work. I work around computers and electronics. No one
treats me like I am stupid enough to damage things. I have heard many
stories about how Walmart does not give people enough breaks, etc.
What is wrong with an employee having a cup of coffee? I am sure they
are not stupid enough to sit there and sip from it and tell me to wait
while I am in line. When I have had to work menial jobs like
overnight security, construction, etc I always kept coffee nearby
because I knew I wasn't getting a break anytime soon and had better be
able to take care of myself and stay alert and alive for the person
that was paying me. Maybe that is what the employee in question was
trying to do? Who knows when their next break will be and if they can
have access to something like coffee or food. Also, I have worked for
some less than favorable employers that forbid eating on the job even
if you were working 8 hours(yes-this is legal in some states). A
decent cup of coffee with sugar kept me from needing to eat long
enough until I clocked out and went home.

Reply


The last thing I'd be concerned about if I worked at WalMart by Donno Tue June 3, 2008 @ 2:55 AM


Good ?'s by lrbnsn04 Tue June 3, 2008 @ 4:31 PM

GOODS? by KAREN H. Wed June 4, 2008 @ 12:35 PM


I worked at Wal-mart by seraphimsong Thu June 12, 2008 @ 2:46 AM
by Michelle O. Posted Mon June 2, 2008 @ 9:30 PM

had a strict "no drink or food on salefloor" rule. EVERY one of them.
Now, I, as the manager, have always allowed a water only exception.
When (not IF) the employees started to take advanage of the fact that
I would allow them to break this rule, I too would throw away their
non water drinks, and eventually have had to say "sorry, no more water
either." (at times)

My guess would be that your letter will bring attention to the fact
that an exception was being made and now there will be no more water
either.

Even in super hot Arizona employees get breaks and they can drink
then, so I doubt that anyone will have much sympathy.

Sometimes it is a good idea to mind your own business, IMHO. sorry.

Reply


I thought of that by Donno Mon June 2, 2008 @ 9:41 PM

I miss Seinfeld:) by Michelle O. Tue June 3, 2008 @ 12:49 AM


As usual, great response. by BellaSera Tue June 3, 2008 @ 1:50 PM

by ~Fiナ-la-ネea~ Posted Mon June 2, 2008 @ 6:03 PM

If an employee is drinking beverages in the store, then customers may
feel it's ok to bring them in to drink and shop with them also.
Usually beverages are not permitted in the store by customers. They
have plenty of merchandise they do not need ruined and floors that do
not need to be slippery either for.

Reply


by All About the Branding Posted Mon June 2, 2008 @ 5:51 PM

I realize that, for some people, this could turn into a bad
confrontation, but...

Why didn't you walk up to the manager and ask your question? Not in
an accusatory way. Now with the argument about this being Arizona.
But a respectful "I'm curious... did you say that your employees are
only allowed to drink water?"

If the manager gets angry at you, simply state "I wasn't aware that
you were supposed to speak to customers that way," turn around, and
walk out.

Now...

The argument about dehydration isn't going to go very far because
water is, by far, the best at beating it. Sure, there are sports
drinks, but they have side-effects.

I can think of no reason why water would not be appropriate.

Oh, the pick-me-up. While it may be true that our economy is fueled
by people hopped up on caffeine (hence the old-time "coffee break"),
this is a very different thing from dehydration.

As far as caffeine goes, there are alternatives. Some healthier than
others. Many of which Wal-Mart does not allow there employees to
consume. Remember, they have a drug-free policy.

Reply
by Plaidman Posted Mon June 2, 2008 @ 5:33 PM

I have two ideas.

1: Like others say, spill factor.
2: My first guess. Advertistment. A clerk drinking a Pepsi for
example. Customers (Well the stupid ones) would go, Oh, Wal-Mart only
likes Pepsi! I won't shop here! They should drink Coke! and/or "Hmm.
This clerk is drinking Name Brand, instead of WalMart brand. That must
mean WalMart brand sucks, if a employee there doesn't drink it!


Reply


Idea # 2 has creds by Bill R. Mon June 2, 2008 @ 8:26 PM

Wal-Mart drink policies by GenuineNerd Mon June 2, 2008 @ 9:41 PM


Exactly by ~Fiナ-la-ネea~ Tue June 3, 2008 @ 3:10 PM
by dawniedawn67 Posted Mon June 2, 2008 @ 4:45 PM

I work in a health-care facility and employees are only allowed to
have bottled water due to contamination factors - not sure where this
employee was, but do you really want a Starbucks cup or a cup with a
lid/straw right there at your register where everyone going past who
is sneezing and coughing can spew their germs into your drink?


Reply

by dottiejean28 Posted Mon June 2, 2008 @ 4:19 PM

and when we COULD have water...we had to run like crazy to the back of
the store to the break room...sip it and then run all the way back to
the registers...I'm envious of the people allowed water now

Reply

by RedheadwGlasses Posted Mon June 2, 2008 @ 4:03 PM

I completely understand the "water" only rule. If water spills on a
register, it may be salvageable. If juice or non-diet soda spills on
that register, it's likely ruined.

Many office workplaces even have rules about NO beverages or food
outside the kitchen area (I assume there's an exclusion for coffee and
water).

I don't think anyone is entitled to anything other than water in the
workplace.

Reply

by Harleycat (aka Usual Suspect #2) Posted Mon June 2, 2008 @ 3:59 PM

we weren't allowed any beverages on the sales floor or at the
register. I think it looks tacky to have employees drinking beverages
in front of customers. We were allowed to go to the water fountain if
we needed a drink.

Reply


by SuzieCat Posted Mon June 2, 2008 @ 3:56 PM

My guess is the sticky factor. If you spill water on equipment such
as a cash register or scanner, etc, you have a better chance of it
drying out and being fine than if you spill, say coffee, pop,
chocolate milk, etc.

IMHO, the manager should not have thrown away the beverage but perhaps
offered to take it to the break room for the employee.

Reply

by Donno Posted Mon June 2, 2008 @ 3:23 PM

You don't work there, and you weren't even there when this alleged
incident occurred.

This is an employee relations matter.

Reply


This is not an employee relations matter anymore. by Bill R. Mon June 2, 2008 @ 3:29 PM


Except that this is the worst... by All About the Branding Mon June 2, 2008 @ 5:54 PM

Really? Worse than locking night employees in, with threats by Steve-OH Mon June 2, 2008 @ 7:31 PM


Ooops. I meant... by All About the Branding Tue June 3, 2008 @ 6:58 AM

by Bill R. Posted Mon June 2, 2008 @ 3:23 PM

Andrea F.,

Good question.

I'm going out on a limb here with my guess:

Could it be the "spill factor" and the thought that folks drinking
bottled water take a sip and then tighten the cap unlike a "cupped"
beverage if tipped would go all over the place?

Let me know if I win.

Plus, I heard a long time ago that Walmart does not accept eMails from
third parties so I suggest you copy/paste your well written inquiry
into the proper section at WalMart.com.

BillR.

Reply


drinks by ams1001 Mon June 2, 2008 @ 9:53 PM




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