Pinnacle Housing Unfair Practices

Posted Mon June 23, 2008 1:33 am, by Ashley F.

To whom it may concern:

My family is a military family currently stationed at Laughlin AFB, Tx. Your company has recently purchased our housing as your own rental property. I, along with many of the other families on base, do not agree with the way you manage the homes on this base.
First of all, you don't have a set rent amount for each housing unit. ( 600 a month for a 2 bedroom, 700 for a 3 bedroom, so on) You just automatically take our entire BAH ( housing allowance ) regardless of which house we get.
Also, you do not allow us to choose the home we get to rent. You only allow us to choose from two empty homes and say that if we have on child we only get 2 bedrooms, and 2 kids gets 3, etc. However, there are many families on this base who have 1 child and a 3 bedroom home, but we were told that we were not allowed to.
Texas renter rights clearly state that you cannot discriminate against a family for number of memebers and that we shall be able to rent any available unit.
What really bothers me about this is the fact that you just take the BAH regardless of the house. So we are paying more for our little 2 bedroom house than an lower ranking person pays for their 3 bedroom/2 bath home. This just is not a fair practice.
Also, when my husband put on Senior Airman in March, his BAH went up, and instead of us getting to see that raise, you just automatically take it. All the families here on this base suffer finacially enough do to the location of the base being so close to the border, the spouses have a very, very hard time finding employment due to the fact that you must be fluent in spanish to obtain any respectable postion. And if you do get a job it is so low paying due to the people that come across the border, work for cheap, and go home to Mexico.
I wish that you would establish a rental amount per unit and also allow us to choose how many bedrooms we find fit for our family.

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Ashley by MA Cunningham Mon June 23, 2008 @ 10:00 AM There is a thing called a Commanders committee by seraphimsong Posted Mon June 23, 2008 @ 5:05 PM where you are supposed to be able to go for such issues as this. However, they are the ones that voted for Pinnacle to take over the housing and it seems that no one is willing to help us. Whenever one of the Airman bring it up they get punished at work for it because the lady that manages for Pinnacle previously managed the housing while it was military. So she goes and tells her husband and he kinda just snips it in the but. It is so unfair. I think that we should be able to voice our opinion without our husbands getting punished at work for it. Reply